What is CanadaHelps and Why Should My Charity Sign Up?

What is CanadaHelps and WhyShould We Register? March 1st, 2012

reminders You can hear us, but we can’t hear you Slides will be available on www.mycharityconnects.org For the best webinar experience, close all other applications Turn up your computer’s volume Have questions? Type questions in the Questions Log

Today’s PresenterVanessa BoudreauCharity & Donor Services Associate

WHO AND WHAT IS CANADAHELPS?

• “A charity helping charities” • A public foundationmissionCanadaHelps engages Canadians in the charitable sector,providing accessible and affordable online technology to bothdonors and charities to promote – and ultimately increase –charitable giving in Canada.

CanadaHelps: Services for Charities• Secure online donations• 3.9% per-transaction fee• Wide range of donation options: • monthly giving • peer-to-peer fundraising • in memoriam donations • in honour of donations • donations by fund/campaign • gifts of securities

CanadaHelps: Our Story• CanadaHelps was founded by 3 university students in 2000 who wanted a better way to give to their favourite charities• Matthew Choi, Ryan Little, and Aaron Pereira

CanadaHelps: The Numbers• 9,000 charities have signed up• $150,000,000 in donations• All 85,000 registered charities on our site

The CanadaHelps Team Todaygiving made simple

Where Did This Money Come From?• Someone has donated to you through CanadaHelps.org• We send cheques to charities that aren’t signed up with us once a month

How did donors find our charity on CanadaHelps.org?• Google search• CanadaHelps donor account• Centralized giving

THE BENEFITS OF SIGNING UP

BENEFIT #1: AFFORDABLE ONLINEDONATION PROCESSING

Low Cost, Less Time, Less AdministrationCanadaHelps charges 3.9%, Other providers will charge for:covering: • Set up• Creation and distribution of tax • Monthly/Annual Fees receipts • Transaction Fees• All credit card merchant rates • Tech Support Fees and transactions fees, bank account settlement costs and disbursement charges

BENEFIT #2: TAX RECEIPTS

Tax Receipts CanadaHelps issues tax receipts for all donations we process

BENEFIT #3: ONLINE DONATIONSWITH THE DONATE NOW! BUTTON

Donate Now! Button• Add the CanadaHelps Donate Now! Button to your website.• Donors will link from your site directly to your secure donation page on CanadaHelps.org.

BENEFIT #4: MULTIPLE DONATION OPTIONS

Multiple Donation OptionsWe offer several options for giving by Visa,MasterCard, American Express, andInterac Debit Online which include:• One-time gifts• Automatic monthly donations• In memoriam donations• In honour of donations• Donations of stocks and mutual funds• Donations by credit card and Interac Debit Online

• CanadaHelps began accepting payment via PayPal in November 2010.• Every day, in 190 regions, and in 24 currencies, millions of people (84 million active PayPal accounts and counting) can pay and get paid faster and safer with PayPal

BENEFIT #5: SECURITY AND PRIVACY

Security and Privacy• CanadaHelps is committed to keeping your donors safe and secure online• Our website is certified by VeriSign Secured and McAfee Secured• We are also Level 3 PCI DSS Compliant

BENEFIT #6: SERVICES IN FRENCH AND ENGLISH

Bilingual Services• For your French Donors, our services are offered in both official languages• Please visit www.CanaDon.org to find out more

BENEFIT #7: GET DONATIONS MORE QUICKLY

How Do You Get the Money?• Prior to signing up, it’s through the mail• After signing up, it’s through electronic transfer• You receive notification by email when funds have been transferred

Get Your Donations Faster What is Electronic Fund Transfer or EFT? EFT allows CanadaHelps to disburse donations directly into a charity’s bank account through direct deposit on a weekly basis. All charities registered with CanadaHelpsPLEASE NOTE: Charities not registered receive funds by EFT.with CanadaHelps will instead receivecheques on a monthly basis

Simple• Above all, CanadaHelps is easy to use• CanadaHelps allows donors and charities to raise funds quickly and efficiently• CanadaHelps staff is always available to help if you have any questions too!

THE DONATION PROCESS

The Donation Process: Overview

The Donation Process Step One The donor visits your website and clicks on the CanadaHelps Donate Now button.

The Donation Process Step TwoEnter donation details• Fund designation/instructions• Potential card request• Personal contact information• Payment information

The Donation Process Step Three Gift is submitted and tax receipt immediately emailed to the donor

The Donation Process Step Four Charity is notified by email when they’ve received a donation.

The Donation Process Step FiveDonation details appear in your account

Receiving Donor Information Full donor information: Name, mailing address, email address, message, honouree/memoriam card requests, donation amount, fund designation, donation source, etc.

REGISTERING WITH CANADAHELPS

Online Registration• Visit www.canadahelps.org and click REGISTER YOUR CHARITY

Sending Banking Information• Fax or mail in the form with a void cheque• NOTE: please make sure it is an official cheque or banking document, printed (not written)

COMMON QUESTIONS

How does the donor get their tax receipt? • CanadaHelps issues an electronic tax receipt to the donor for every donation • Donor can download, receive by email, store in their CanadaHelps account

Does CanadaHelps use my charity’s business number when they issue receipts?• CanadaHelps issues the tax receipts using our own business number• Your organization’s name is clearly stated• We issue them for you but not on your behalf

Where do I get the Donate Now button?• In your MyCharity account (once you sign up!)

Can we use CanadaHelps for ticket sales? • No, all donations made through CanadaHelps are receipted in full • Only donations can be processed through CanadaHelps

We have an online donation system already – can we still sign up?• Yes! CanadaHelps is non-exclusive.• Receive donations from a different source (many donors use CanadaHelps to make all of their donations)

ABOUT MYCHARITYCONNECTS

www.mycharityconnects.orgfree online resources Information about technology and social media Webinars Past webinar slides Learning opportunities Events across the country

Upcoming Webinars www.mycharityconnects.org• March 14 - Essential Facebook Tips for Your Charity• March 28 - Being Social Inside and Out: Fostering a Culture of Sharing and Collaboration• April 11 - The Rules Around Tools• April 25 - Essential Twitter Tips for Your Charity• May 9 - Preparing for a Website Redesign• May 23 - Editorial Calendar Essentials: Organize and Plan Your Online Communications

for more great resources…

Keep in touch! info@canadahelps.org www.twitter.com/canadahelpswww.slideshare.net/MyCharityConnects www.facebook.com/canadahelps www.youtube.com/canadahelps

What is CanadaHelps and Why Should My Charity Sign Up?

by CanadaHelps / MyCharityConnects

Accessibility

Categories

Upload Details

Usage Rights

Statistics

What is CanadaHelps and Why Should My Charity Sign Up? Presentation Transcript