What is CanadaHelps and Why Should my Charity Sign Up?

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Recording - http://www.youtube.com/watch?v=biRzhxh0gV4

Learn why over 10000 charities have signed up for secure online donations through CanadaHelps.org.

Topics we cover:
- Why did my charity get this cheque from CanadaHelps?
- How can my charity use CanadaHelps to raise funds online?
- How does my charity sign up?
- Much more!

Published in: Economy & Finance, Business
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  • We’re going to be going through a number of demographic criteria that we discovered about your donors through the survey… some of these might be familiar to you, but yet others will surprise you. All of this will help you build a profile in your mind about who’s giving to your organization online. Next week, we’ll figure our why they give and what their giving behaviour is. As we go through each section, try to develop a sense of who these donors are in your mind – we’ll be building a profile of a typical online donor throughout.
  • Have it looked over with Kirsten and Mike
  • CanadaHelps can always re-send receipts
  • CanadaHelps can always re-send receipts
  • Once registered, you will get access to your MyCharity accountLook in the Link section for instructions on adding the button to your website and emails
  • What is CanadaHelps and Why Should my Charity Sign Up?

    1. 1. What is CanadaHelps and WhyShould We Register? January 25, 2012
    2. 2. reminders You can hear us, but we can’t hear you Slides will be available on www.mycharityconnects.org For the best webinar experience, close all other applications Turn up your computer’s volume Have questions? Type questions in the Questions Log
    3. 3. Today’s PresenterVanessa BoudreauCharity & Donor Services Associate
    4. 4. WHO AND WHAT IS CANADAHELPS?
    5. 5. • “A charity helping charities” • A public foundationmissionCanadaHelps engages Canadians in the charitable sector,providing accessible and affordable online technology to bothdonors and charities to promote – and ultimately increase –charitable giving in Canada.
    6. 6. CanadaHelps: Services for Charities• Secure online donations• 3.9% per-transaction fee• Wide range of donation options: • monthly giving • peer-to-peer fundraising • in memoriam donations • in honour of donations • donations by fund/campaign • gifts of securities
    7. 7. CanadaHelps: Our Story• CanadaHelps was founded by 3 university students in 2000 who wanted a better way to give to their favourite charities• Matthew Choi, Ryan Little, and Aaron Pereira
    8. 8. CanadaHelps: The Numbers• 9,000 charities have signed up• $150,000,000 in donations• All 85,000 registered charities on our site
    9. 9. The CanadaHelps Team Todaygiving made simple
    10. 10. Where Did This Money Come From?• Someone has donated to you through CanadaHelps.org• We send cheques to charities that aren’t signed up with us once a month
    11. 11. How did donors find our charity on CanadaHelps.org?• Google search• CanadaHelps donor account• Centralized giving
    12. 12. THE BENEFITS OF SIGNING UP
    13. 13. BENEFIT #1: AFFORDABLE ONLINEDONATION PROCESSING
    14. 14. Low Cost, Less Time, Less AdministrationCanadaHelps charges 3.9%, Other providers will charge for:covering: • Set up• Creation and distribution of tax • Monthly/Annual Fees receipts • Transaction Fees• All credit card merchant rates • Tech Support Fees and transactions fees, bank account settlement costs and disbursement charges
    15. 15. BENEFIT #2: TAX RECEIPTS
    16. 16. Tax Receipts CanadaHelps issues tax receipts for all donations we process
    17. 17. BENEFIT #3: ONLINE DONATIONSWITH THE DONATE NOW! BUTTON
    18. 18. Donate Now! Button• Add the CanadaHelps Donate Now! Button to your website.• Donors will link from your site directly to your secure donation page on CanadaHelps.org.
    19. 19. BENEFIT #4: MULTIPLE DONATION OPTIONS
    20. 20. Multiple Donation OptionsWe offer several options for giving byVisa, MasterCard, American Express, andInterac Debit Online which include:• One-time gifts• Automatic monthly donations• In memoriam donations• In honour of donations• Donations of stocks and mutual funds• Donations by credit card and Interac Debit Online
    21. 21. • CanadaHelps began accepting payment via PayPal in November 2010.• Every day, in 190 regions, and in 24 currencies, millions of people (84 million active PayPal accounts and counting) can pay and get paid faster and safer with PayPal
    22. 22. BENEFIT #5: SECURITY AND PRIVACY
    23. 23. Security and Privacy• CanadaHelps is committed to keeping your donors safe and secure online• Our website is certified by VeriSign Secured and McAfee Secured• We are also Level 3 PCI DSS Compliant
    24. 24. BENEFIT #6: SERVICES IN FRENCH AND ENGLISH
    25. 25. Bilingual Services• For your French Donors, our services are offered in both official languages• Please visit www.CanaDon.org to find out more
    26. 26. BENEFIT #7: GET DONATIONS MORE QUICKLY
    27. 27. How Do You Get the Money?• Prior to signing up, it’s through the mail• After signing up, it’s through electronic transfer• You receive notification by email when funds have been transferred
    28. 28. Get Your Donations Faster What is Electronic Fund Transfer or EFT? EFT allows CanadaHelps to disburse donations directly into a charity’s bank account through direct deposit on a weekly basis. All charities registered with CanadaHelpsPLEASE NOTE: Charities not registered receive funds by EFT.with CanadaHelps will instead receivecheques on a monthly basis
    29. 29. Simple• Above all, CanadaHelps is easy to use• CanadaHelps allows donors and charities to raise funds quickly and efficiently• CanadaHelps staff is always available to help if you have any questions too!
    30. 30. THE DONATION PROCESS
    31. 31. The Donation Process: Overview
    32. 32. The Donation Process Step One The donor visits your website and clicks on the CanadaHelps Donate Now button.
    33. 33. The Donation Process Step TwoEnter donation details• Fund designation/instructions• Potential card request• Personal contact information• Payment information
    34. 34. The Donation Process Step Three Gift is submitted and tax receipt immediately emailed to the donor
    35. 35. The Donation Process Step Four Charity is notified by email when they’ve received a donation.
    36. 36. The Donation Process Step FiveDonation details appear in your account
    37. 37. Receiving Donor Information Full donor information: Name, mailing address, email address, message, honoure e/memoriam card requests, donation amount, fund designation, donation source, etc.
    38. 38. REGISTERING WITH CANADAHELPS
    39. 39. Online Registration• Visit www.canadahelps.org and click REGISTER YOUR CHARITY
    40. 40. Sending Banking Information• Fax or mail in the form with a void cheque• NOTE: please make sure it is an official cheque or banking document, printed (not written)
    41. 41. COMMON QUESTIONS
    42. 42. How does the donor get their tax receipt? • CanadaHelps issues an electronic tax receipt to the donor for every donation • Donor can download, receive by email, store in their CanadaHelps account
    43. 43. Does CanadaHelps use my charity’s business number when they issue receipts?• CanadaHelps issues the tax receipts using our own business number• Your organization’s name is clearly stated• We issue them for you but not on your behalf
    44. 44. Where do I get the Donate Now button?• In your MyCharity account (once you sign up!)
    45. 45. Can we use CanadaHelps for ticket sales? • No, all donations made through CanadaHelps are receipted in full • Only donations can be processed through CanadaHelps
    46. 46. We have an online donation system already – can we still sign up?• Yes! CanadaHelps is non-exclusive.• Receive donations from a different source (many donors use CanadaHelps to make all of their donations)
    47. 47. ABOUT MYCHARITYCONNECTS
    48. 48. www.mycharityconnects.orgfree online resources Information about technology and social media Webinars Past webinar slides Learning opportunities Events across the country
    49. 49. Upcoming Webinars www.mycharityconnects.org• February 1 - What You Need To Know about Google+• February 15 - Introduction to TechSoup Canadas Online Donations Program• February 29 - Get Social with your Peer-to-Peer Fundraising Events• March 14 - Essential Facebook Tips for Your Charity• March 28 - Being Social Inside and Out: Fostering a Culture of Sharing and Collaboration• April 11 - The Rules Around Tools• April 25 - Essential Twitter Tips for Your Charity• May 9 - Preparing for a Website Redesign• May 23 - Editorial Calendar Essentials: Organize and Plan Your Online Communications
    50. 50. for more great resources…
    51. 51. Keep in touch! info@canadahelps.org www.twitter.com/canadahelpswww.slideshare.net/MyCharityConnects www.facebook.com/canadahelps www.youtube.com/canadahelps

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