All about
TechSoup Canada
          July 15, 2009




     For audio, turn on your speakers, or
   Call 1-773-945-1010; Co...
CanadaHelps.org
What is CanadaHelps?
 A public charitable foundation that provides accessible and
 affordable online techn...
Today’s Presenters

  • Donnie Claudino
     Marketing Manager


  • Jane Zhang
     Program Director




    For audio, t...
Reminders
      You can hear us, but we can’t hear you




Type questions in the Questions Log




            Presentatio...
During this session you will learn about:


     1.      Types of products offered through Product Donations Program
     ...
About TechSoup Canada


        •   TechSoup Canada is a collaborative effort by:
             – TechSoup Global,
        ...
Getting the most out of TechSoup Canada


           At TechSoup Canada, you’ll find a range of technology
              s...
Tell us about YOU!



               Use the “raise hand” feature to respond:

               •    How many of you have ev...
Our Donor Partners

                      Acteva                           GrantStation
                      Adobe       ...
What products are available

    Hardware                        Software
       Firewall Hardware                Accounti...
Product Donations Program

        •   Eligible charities and nonprofits can request from a selection of
            over ...
Step 1
                   Register
               Your Organization


 Register your organization today, to be eligible to...
Step 1A. Account Information




 Register your organization today, to be eligible to
request over 300 products from 25 do...
Step 1B. Organization & Activity Type




 Register your organization today, to be eligible to
request over 300 products f...
Step 1B. Organization & Activity Type




 Register your organization today, to be eligible to
request over 300 products f...
Step 1C. Organization Contact




 Register your organization today, to be eligible to
request over 300 products from 25 d...
Step 1D. Org. Registered Identifiers




 Register your organization today, to be eligible to
request over 300 products fr...
Step 1E. Organization Registration




 Register your organization today, to be eligible to
request over 300 products from...
Step 1E. Organization Registration




 Register your organization today, to be eligible to
request over 300 products from...
Step 1F. Eligibility Guidelines




 Register your organization today, to be eligible to
request over 300 products from 25...
Step 1G. Additional Information




 Register your organization today, to be eligible to
request over 300 products from 25...
Step 1

                            Questions?



 Register your organization today, to be eligible to
request over 300 pr...
Step 2

                        Qualification



 Register your organization today, to be eligible to
request over 300 pro...
Step 2A. Submit Documentation


       •   Send us a copy of your organization's letter of tax exemption
           from R...
Step 2B. Receive Confirmation


       •   Once your documentation has been received, we will confirm
           your orga...
Step 2C. Log-in

    •   Once you have viewed the guidelines, please log in to the online
        shop using your organiza...
Step 2D. Check Program Qualification




 Register your organization today, to be eligible to
request over 300 products fr...
Step 2

                            Questions?



 Register your organization today, to be eligible to
request over 300 pr...
Step 3

         Requesting Products



 Register your organization today, to be eligible to
request over 300 products fro...
Before ordering consider:

              Over the next 12 months, will you…?

              •   Hire new staff?
          ...
Not sure what to order?


       •   Use tech planning and assessment resources available on
           TechSoup.org
     ...
Step 3A. Review Donor Guidelines


          •   Once your organization has been registered and
              TechSoup Can...
Step 3B. Log-in to Shop

    •   Once you have viewed the guidelines, please log in to the online
        shop using your ...
Step 3C. Review Order History

       •   Review your organization’s order history to ensure that you
           are still...
Step 3D. Browse Products
         •   Once you have logged into the online shop, browse products
             (search by D...
Step 3D. Browse Products: Microsoft

•   Eligible organizations may place a maximum of 2 orders (1 per year) within a 2-ye...
Step 3E. Add Products to Cart

         •   Once you have decided what products that you would like to
             acquir...
Step 3F. Review & Checkout

         •   Before you checkout, our platform needs to verify your order
             qualifi...
Step 3F. Review & Checkout




 Register your organization today, to be eligible to
request over 300 products from 25 dono...
Step 3G. PayPal




 Register your organization today, to be eligible to
request over 300 products from 25 donor partners!...
Step 3G. PayPal




 Register your organization today, to be eligible to
request over 300 products from 25 donor partners!...
Delivery Addresses

     •   The Microsoft Software Donations Program requires products to be
         delivered to the re...
What to expect: receiving MS products
When bought at a
retail outlet:                                  1. Receive award le...
Microsoft Volume Licensing


       •   Volume licensing of software makes it easier and more affordable to run
          ...
Why Admin Fees?


       •   The administrative fees cover the cost of administering the
           donation program and o...
Question and Answer
You can hear us, but
we can’t hear you




Ask questions here




Ask away!
Upcoming Events

       Business Objects Webinar:
       July 22, 1:00 PM EDT
       To register, email: team@techsoupcana...
TechSoup Canada Customer Service


           • E: customerservice@techsoupcanada.ca
           • T: 1-866-616-5795
      ...
Thank you for attending!
   Slides will be up on: www.slideshare.net/MyCharityConnects

   Video recording will be up on: ...
www.mycharityconnects.org

• Free online resources                Next Webinar
   • Information about technology
   • Vide...
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All About TechSoup Canada

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Slides from our July 15, 2009 webinar.

This step-by-step webinar is about how to register and request donated software and hardware through the TechSoup Canada Product Donations Program.

Members from the TechSoup Canada team walked through all the benefits of registering and requesting products from 25 donor partners, like Microsoft, Adobe, Cisco, Symantec, Intuit.

The following information was covered in this webinar:
- Steps to registering and requesting donated products
- What documentation and information you will need for registration
- How to choose the most appropriate activity type for your organization
- Explanation of what happens during the qualification process
- How to shop for, and make product requests
- And much more!

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All About TechSoup Canada

  1. 1. All about TechSoup Canada July 15, 2009 For audio, turn on your speakers, or Call 1-773-945-1010; Code 324-680-965
  2. 2. CanadaHelps.org What is CanadaHelps? A public charitable foundation that provides accessible and affordable online technology to both donors and charities. For Charities A cost-effective means of raising funds online. For Donors A one-stop-shop for giving. CanadaHelps is a charity helping charities. For audio, turn on your speakers, or Call 1-773-945-1010; Code 324-680-965
  3. 3. Today’s Presenters • Donnie Claudino Marketing Manager • Jane Zhang Program Director For audio, turn on your speakers, or Call 1-773-945-1010; Code 324-680-965
  4. 4. Reminders You can hear us, but we can’t hear you Type questions in the Questions Log Presentation slides will be available on Slideshare Turn up your volume For the best webinar experience, close all other applications. For audio, turn on your speakers, or Call 1-773-945-1010; Code 324-680-965
  5. 5. During this session you will learn about: 1. Types of products offered through Product Donations Program 2. Steps to registering with Donated Products Program 3. What documentation and information you will need for registration 4. How to choose the most appropriate activity type for your organization 5. Explanation of what happens during the qualification process 6. How to shop for, and make product requests Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  6. 6. About TechSoup Canada • TechSoup Canada is a collaborative effort by: – TechSoup Global, – the Centre for Social Innovation, – the Information Technology Association of Canada, – made possible by a grant from the Ontario Trillium Foundation. • 25 donor partners, over 300 donated technology products • Admin fees displayed in Canadian dollars (pay in Canadian) • Canadian learning content and regional tech events Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  7. 7. Getting the most out of TechSoup Canada At TechSoup Canada, you’ll find a range of technology services to help your nonprofit: • Read helpful articles in our Learning Center • Sign-up for our bi-monthly By the Cup Canada e-newsletter • Join our community forums to learn from your colleagues • Browse upcoming events and conferences Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  8. 8. Tell us about YOU! Use the “raise hand” feature to respond: • How many of you have ever heard about the TechSoup Canada Product Donations Program? • How many of you have received product donations through TechSoup / TechSoup Canada? Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  9. 9. Our Donor Partners Acteva GrantStation Adobe ICWFD Alpha Software Inc. Intuit Canada Atlas Business Solutions Mailshell Blancco Microsoft Business Objects ReadyTalk Bytes of Learning Red Earth Cisco Soc Nonprofit Orgs Citysoft Symantec Desktop Concentric Symantec Enterprise eTapestry Telosa Flickr WebGecko GiftWorks Wikispaces GiftWorks - Discounted Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  10. 10. What products are available Hardware Software Firewall Hardware Accounting Office & Productivity Networking Equipment Anti-spam Operating Systems Wireless Networking Antivirus Programming Tools Backup & Data Recovery Reference Hosted Applications Database Reporting Tools Online Collaboration Disk Partitioning Security Photo Sharing Fundraising Server Applications Training Multimedia & Graphics Web Building Software • For a complete list of products, please visit our website, or view our Summer Donated Products Catalogue pdf. Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  11. 11. Product Donations Program • Eligible charities and nonprofits can request from a selection of over 300 donated technology products from 25 donor partners Step 1. Register with TechSoup Canada • To help you save time, and better understand the registration process, please utilize the Online Registration Worksheet. Step 2. Submit qualification documents Step 3. Request products Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  12. 12. Step 1 Register Your Organization Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  13. 13. Step 1A. Account Information Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  14. 14. Step 1B. Organization & Activity Type Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  15. 15. Step 1B. Organization & Activity Type Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  16. 16. Step 1C. Organization Contact Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  17. 17. Step 1D. Org. Registered Identifiers Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  18. 18. Step 1E. Organization Registration Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  19. 19. Step 1E. Organization Registration Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  20. 20. Step 1F. Eligibility Guidelines Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  21. 21. Step 1G. Additional Information Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  22. 22. Step 1 Questions? Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  23. 23. Step 2 Qualification Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  24. 24. Step 2A. Submit Documentation • Send us a copy of your organization's letter of tax exemption from Revenue Canada (charities), letter of incorporation document (federal or provincial nonprofit organizations). For more details, read our Eligibility Criteria. If your organization's name or address differs from your tax documentation, you may be asked via email for a letter on your organization's letterhead clarifying these differences. Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  25. 25. Step 2B. Receive Confirmation • Once your documentation has been received, we will confirm your organization’s eligibility status typically within two- weeks of receipt. You can also log into your account to check your organization’s status. • To log into your account, visit www.techsoupcanada.ca, and click on “Log In” in top right corner, and enter your organization’s username and password. Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  26. 26. Step 2C. Log-in • Once you have viewed the guidelines, please log in to the online shop using your organization's username and password. 1. 2. 3. Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  27. 27. Step 2D. Check Program Qualification Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  28. 28. Step 2 Questions? Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  29. 29. Step 3 Requesting Products Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  30. 30. Before ordering consider: Over the next 12 months, will you…? • Hire new staff? • Buy new computers? • Add a server? • Request enough Client Access Licenses (CALs) to access servers • Take on tech projects that will require new software tools? Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  31. 31. Not sure what to order? • Use tech planning and assessment resources available on TechSoup.org • Work w/ a volunteer, tech-savvy board member, or IT consultant to assess needs • Post’s to community forums in TechSoup Canada and Global • Send an email to customerservice@techsoupcanada.ca Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  32. 32. Step 3A. Review Donor Guidelines • Once your organization has been registered and TechSoup Canada has confirmed that your organization meets the required Eligibility Criteria for at least one of our donor partners, please review donor guidelines before placing an order http://www.techsoupcanada.ca/eligibility Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  33. 33. Step 3B. Log-in to Shop • Once you have viewed the guidelines, please log in to the online shop using your organization's username and password. 1. 2. 3. Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  34. 34. Step 3C. Review Order History • Review your organization’s order history to ensure that you are still eligible to order products during this fiscal year. Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  35. 35. Step 3D. Browse Products • Once you have logged into the online shop, browse products (search by Donor Partner or category of equipment) Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  36. 36. Step 3D. Browse Products: Microsoft • Eligible organizations may place a maximum of 2 orders (1 per year) within a 2-year period • An organization's first order initiates a 2-year ordering cycle. After the ordering cycle has begun, an organization must wait 1 full year before placing a second order. i.e. an organization that placed an order on 01/07/08 may place a new order 01/07/09 • The combined total of products ordered in a 2-year period may not exceed six titles and 50 user licences per title (or 1 licence per server title) • Once 2 years have passed since an organization's original order, the order limits will be reset. i.e. an organization that placed an order on 01/07/07 may order 6 new titles and 50 licences per title (or 1 licence per server title) on 01/07/09 • Each order must include a minimum of 5 "seats." 1 licence = 1 seat. Each licence counts individually toward the 5-licence total except for server licences. Server licences count as 5 seats, and thus fulfill the 5-seat requirement on their own Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  37. 37. Step 3E. Add Products to Cart • Once you have decided what products that you would like to acquire, add products to your cart, one donor at a time • You can view the items in your cart at any time. Once you have finished selecting items from a donor partner, proceed to checkout. Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  38. 38. Step 3F. Review & Checkout • Before you checkout, our platform needs to verify your order qualification. This is to ensure that you have not exceeded your order limitation for the fiscal year. Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  39. 39. Step 3F. Review & Checkout Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  40. 40. Step 3G. PayPal Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  41. 41. Step 3G. PayPal Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  42. 42. Delivery Addresses • The Microsoft Software Donations Program requires products to be delivered to the registered address of your organization. The registered address is considered to be the address that is stated on your organization's letter of tax exemption. • The Cisco* EMEA Program permits goods to be delivered to an address other than the registered address, provided confirmation of the delivery address is given in writing by a Trustee or Director of your organization. • The letter for Cisco must: - Be on your organization’s headed paper - Clearly show the registered name, number, address and email of your org. - Show the delivery address in full (delivery addresses cannot be P.O. boxes.) - Contain a brief explanation why the delivery address is not the registered address - The letter should be faxed to us at 866-951-4897 Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  43. 43. What to expect: receiving MS products When bought at a retail outlet: 1. Receive award letter via email – Congratulations, lists software items donated, notes that CDs/DVDs have been mailed. 2. Receive email from customerservice@techsoupcanada.ca – provides instructions on how to get volume license keys from website. When received as a donation via TechSoup Canada: Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  44. 44. Microsoft Volume Licensing • Volume licensing of software makes it easier and more affordable to run software on multiple computers within a single purchasing organization. • Volume Licensing combines the latest software with phone support, partner services, training, and IT tools. • Depending on the Volume Licensing program, you may receive media, and you have the option to acquire media (or supplemental media), documentation, and product support separately as needed. • http://www.microsoft.com/licensing Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  45. 45. Why Admin Fees? • The administrative fees cover the cost of administering the donation program and other initiatives at TechSoup Canada. • Fees ensure that the TechSoup Canada Product Donations Program can continue to offer donated products as efficiently as possible, at the lowest possible cost. • Although administrative fees vary by product, charities and nonprofits will still save between 92-96% off the typical retail prices. Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  46. 46. Question and Answer You can hear us, but we can’t hear you Ask questions here Ask away!
  47. 47. Upcoming Events Business Objects Webinar: July 22, 1:00 PM EDT To register, email: team@techsoupcanada.ca _____________________________________________________________ Business Objects Products: Crystal Reports 2008 is reporting software that organizations can use to design, generate, and deliver interactive reports via the Web or embedded in enterprise applications. It allows end users to execute decisions from the report itself, accelerating the organization's data-analysis and decision-making tasks. Xcelsius Engage 2008 is point-and-click, Flash-based data visualization software for creating interactive presentations from Excel spreadsheets. Dynamic and interactive reports increase the usability and comprehensibility of data, allowing an organization to perform better data analysis. Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  48. 48. TechSoup Canada Customer Service • E: customerservice@techsoupcanada.ca • T: 1-866-616-5795 • F: 1-866-951-4897 Hours of Operation: 8am - 5pm PDT weekdays Closed statutory Canadian & U.S. holidays. Register your organization today, to be eligible to request over 300 products from 25 donor partners! www.TechSoupCanada.ca/getting_started
  49. 49. Thank you for attending! Slides will be up on: www.slideshare.net/MyCharityConnects Video recording will be up on: www.vimeo.com/canadahelps Check out www.techsoupcanada.ca and www.mycharityconnects.org for resources! Questions about TechSoup Canada? Contact: customerservice@techsoupcanada.ca Questions about CanadaHelps or MyCharityConnects? Contact: amyh@canadahelps.org Thanks to:
  50. 50. www.mycharityconnects.org • Free online resources Next Webinar • Information about technology • Video demonstrations “CanadaHelps 101” • Information on upcoming AUGUST 19 webinars 2PM – 3PM • Learning opportunities (Eastern Time)

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