What is CanadaHelps and WhyShould We Register?                              January 26, 2011
Today’s PresenterMike Henry  Charity & Donor Services Coordinator
reminders You can hear us, but we can’t hear you Presentation slides will be available on  www.mycharityconnects.org/pas...
Webinar AgendaWho and what is CanadaHelps?  The benefits of signing up with CanadaHelps   How does it work?  Registering w...
WHO AND WHAT IS CANADAHELPS?
• “A charity helping charities”  • A public foundationmissionCanadaHelps engages Canadians in the charitable sector,provid...
CanadaHelps: Services for Charities• Secure online donations• 3.9% per-transaction fee• Wide range of donation options:  •...
CanadaHelps: Our Story• CanadaHelps was founded by 3 university  students in 2000 who wanted a better way to  give to thei...
CanadaHelps: The Numbers• 9,000 charities have signed up• $150,000,000 in donations• All 85,000 registered charities on ou...
The CanadaHelps Team Todaygiving made simple
Where Did This Money Come From?• Someone has donated to you through  CanadaHelps.org• We send cheques to charities that ar...
How did donors find our charity on        CanadaHelps.org?• Google search• CanadaHelps donor account• Centralized giving
THE BENEFITS OF SIGNING UP
BENEFIT #1: AFFORDABLE ONLINEDONATION PROCESSING
Low Cost, Less Time, Less AdministrationCanadaHelps charges 3.9%,            Other providers will charge for:covering:    ...
BENEFIT #2: TAX RECEIPTS
Tax Receipts        CanadaHelps issues        tax receipts for all        donations we process
BENEFIT #3: ONLINE DONATIONSWITH THE DONATE NOW! BUTTON
Donate Now! Button• Add the CanadaHelps Donate Now! Button to  your website.• Donors will link from your site directly to ...
BENEFIT #4: MULTIPLE DONATION            OPTIONS
Multiple Donation OptionsWe offer several options for giving by Visa,MasterCard, American Express, andInterac Debit Online...
• CanadaHelps began accepting payment via  PayPal in November 2010.• Every day, in 190 regions, and in 24 currencies,  mil...
BENEFIT #5: SECURITY AND        PRIVACY
Security and Privacy• CanadaHelps is committed to keeping your  donors safe and secure online• Our website is certified by...
BENEFIT #6: SERVICES IN FRENCH         AND ENGLISH
Bilingual Services• For your French Donors, our services are  offered in both official languages• Please visit www.CanaDon...
BENEFIT #7: GET DONATIONS MORE             QUICKLY
How Do You Get the Money?• Prior to signing up, it’s through the mail• After signing up, it’s through electronic transfer•...
Get Your Donations Faster                                        What is Electronic Fund                                  ...
Simple• Above all, CanadaHelps is easy to use• CanadaHelps allows donors and charities to raise  funds quickly and efficie...
THE DONATION PROCESS
The Donation Process: Overview
The Donation Process        Step One                   The donor visits your website                   and clicks on the C...
The Donation Process                             Step TwoEnter donation details• Fund  designation/instructions• Potential...
The Donation Process       Step Three                    Gift is submitted                    and tax receipt             ...
The Donation Process       Step Four                   Charity is notified by                   email when they’ve        ...
The Donation Process              Step FiveDonation details appear in your account
Receiving Donor Information               Full donor information:                   Name, mailing address,                ...
REGISTERING WITH CANADAHELPS
Online Registration• Visit www.canadahelps.org and click REGISTER YOUR  CHARITY
Sending Banking Information• Fax or mail in the form with a void cheque• NOTE: please make sure it is an official cheque  ...
COMMON QUESTIONS
How does the donor get their tax receipt? • CanadaHelps issues an electronic tax receipt   to the donor for every donation...
Does CanadaHelps use my charity’s business number when they issue            receipts?• CanadaHelps issues the tax receipt...
Where do I get the Donate Now button?• In your MyCharity account (once you sign up!)
Can we use CanadaHelps for ticket sales? • No, all donations made through CanadaHelps   are receipted in full • Only donat...
We have an online donation system   already – can we still sign up?• Yes! CanadaHelps is non-exclusive.• Receive donations...
ABOUT MYCHARITYCONNECTS
www.mycharityconnects.orgfree online resources Information about technology Video demonstrations More webinars Past we...
Upcoming Webinars            www.mycharityconnects.org/webinars• February 9 – CanadaHelps Orientation for    Registered Ch...
QUESTIONS You can hear us, but  we can’t hear you Type questions in the  Questions Log
Keep in touch!        info@canadahelps.org    www.twitter.com/canadahelpswww.slideshare.net/MyCharityConnects   www.facebo...
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What is CanadaHelps and Why Should My Charity Sign Up?

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Find out how your charity can:
- Raise funds online
- Save time and money
- Provide more giving options to donors
- Keep your donors secure online
- Join 9,500 Canadian charities using CanadaHelps

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What is CanadaHelps and Why Should My Charity Sign Up?

  1. 1. What is CanadaHelps and WhyShould We Register? January 26, 2011
  2. 2. Today’s PresenterMike Henry Charity & Donor Services Coordinator
  3. 3. reminders You can hear us, but we can’t hear you Presentation slides will be available on www.mycharityconnects.org/pastwebinars For the best webinar experience, close all other applications Turn up your computer’s volume Have questions? Type questions in the Questions Log
  4. 4. Webinar AgendaWho and what is CanadaHelps? The benefits of signing up with CanadaHelps How does it work? Registering with CanadaHelpsCommon Questions
  5. 5. WHO AND WHAT IS CANADAHELPS?
  6. 6. • “A charity helping charities” • A public foundationmissionCanadaHelps engages Canadians in the charitable sector,providing accessible and affordable online technology to bothdonors and charities to promote – and ultimately increase –charitable giving in Canada.
  7. 7. CanadaHelps: Services for Charities• Secure online donations• 3.9% per-transaction fee• Wide range of donation options: • monthly giving • peer-to-peer fundraising • in memoriam donations • in honour of donations • donations by fund/campaign • gifts of securities
  8. 8. CanadaHelps: Our Story• CanadaHelps was founded by 3 university students in 2000 who wanted a better way to give to their favourite charities• Matthew Choi, Ryan Little, and Aaron Pereira
  9. 9. CanadaHelps: The Numbers• 9,000 charities have signed up• $150,000,000 in donations• All 85,000 registered charities on our site
  10. 10. The CanadaHelps Team Todaygiving made simple
  11. 11. Where Did This Money Come From?• Someone has donated to you through CanadaHelps.org• We send cheques to charities that aren’t signed up with us once a month
  12. 12. How did donors find our charity on CanadaHelps.org?• Google search• CanadaHelps donor account• Centralized giving
  13. 13. THE BENEFITS OF SIGNING UP
  14. 14. BENEFIT #1: AFFORDABLE ONLINEDONATION PROCESSING
  15. 15. Low Cost, Less Time, Less AdministrationCanadaHelps charges 3.9%, Other providers will charge for:covering: • Set up• Creation and distribution of tax • Monthly/Annual Fees receipts • Transaction Fees• All credit card merchant rates • Tech Support Fees and transactions fees, bank account settlement costs and disbursement charges
  16. 16. BENEFIT #2: TAX RECEIPTS
  17. 17. Tax Receipts CanadaHelps issues tax receipts for all donations we process
  18. 18. BENEFIT #3: ONLINE DONATIONSWITH THE DONATE NOW! BUTTON
  19. 19. Donate Now! Button• Add the CanadaHelps Donate Now! Button to your website.• Donors will link from your site directly to your secure donation page on CanadaHelps.org.
  20. 20. BENEFIT #4: MULTIPLE DONATION OPTIONS
  21. 21. Multiple Donation OptionsWe offer several options for giving by Visa,MasterCard, American Express, andInterac Debit Online which include:• One-time gifts• Automatic monthly donations• In memoriam donations• In honour of donations• Donations of stocks and mutual funds• Donations by credit card and Interac Debit Online
  22. 22. • CanadaHelps began accepting payment via PayPal in November 2010.• Every day, in 190 regions, and in 24 currencies, millions of people (84 million active PayPal accounts and counting) can pay and get paid faster and safer with PayPal
  23. 23. BENEFIT #5: SECURITY AND PRIVACY
  24. 24. Security and Privacy• CanadaHelps is committed to keeping your donors safe and secure online• Our website is certified by VeriSign Secured and McAfee Secured• We are also Level 3 PCI DSS Compliant
  25. 25. BENEFIT #6: SERVICES IN FRENCH AND ENGLISH
  26. 26. Bilingual Services• For your French Donors, our services are offered in both official languages• Please visit www.CanaDon.org to find out more
  27. 27. BENEFIT #7: GET DONATIONS MORE QUICKLY
  28. 28. How Do You Get the Money?• Prior to signing up, it’s through the mail• After signing up, it’s through electronic transfer• You receive notification by email when funds have been transferred
  29. 29. Get Your Donations Faster What is Electronic Fund Transfer or EFT? EFT allows CanadaHelps to disburse donations directly into a charity’s bank account through direct deposit on a weekly basis. All charities registered with CanadaHelpsPLEASE NOTE: Charities not registered receive funds by EFT.with CanadaHelps will instead receivecheques on a monthly basis
  30. 30. Simple• Above all, CanadaHelps is easy to use• CanadaHelps allows donors and charities to raise funds quickly and efficiently• CanadaHelps staff is always available to help if you have any questions too!
  31. 31. THE DONATION PROCESS
  32. 32. The Donation Process: Overview
  33. 33. The Donation Process Step One The donor visits your website and clicks on the CanadaHelps Donate Now button.
  34. 34. The Donation Process Step TwoEnter donation details• Fund designation/instructions• Potential card request• Personal contact information• Payment information
  35. 35. The Donation Process Step Three Gift is submitted and tax receipt immediately emailed to the donor
  36. 36. The Donation Process Step Four Charity is notified by email when they’ve received a donation.
  37. 37. The Donation Process Step FiveDonation details appear in your account
  38. 38. Receiving Donor Information Full donor information: Name, mailing address, email address, message, honouree/memoriam card requests, donation amount, fund designation, donation source, etc.
  39. 39. REGISTERING WITH CANADAHELPS
  40. 40. Online Registration• Visit www.canadahelps.org and click REGISTER YOUR CHARITY
  41. 41. Sending Banking Information• Fax or mail in the form with a void cheque• NOTE: please make sure it is an official cheque or banking document, printed (not written)
  42. 42. COMMON QUESTIONS
  43. 43. How does the donor get their tax receipt? • CanadaHelps issues an electronic tax receipt to the donor for every donation • Donor can download, receive by email, store in their CanadaHelps account
  44. 44. Does CanadaHelps use my charity’s business number when they issue receipts?• CanadaHelps issues the tax receipts using our own business number• Your organization’s name is clearly stated• We issue them for you but not on your behalf
  45. 45. Where do I get the Donate Now button?• In your MyCharity account (once you sign up!)
  46. 46. Can we use CanadaHelps for ticket sales? • No, all donations made through CanadaHelps are receipted in full • Only donations can be processed through CanadaHelps
  47. 47. We have an online donation system already – can we still sign up?• Yes! CanadaHelps is non-exclusive.• Receive donations from a different source (many donors use CanadaHelps to make all of their donations)
  48. 48. ABOUT MYCHARITYCONNECTS
  49. 49. www.mycharityconnects.orgfree online resources Information about technology Video demonstrations More webinars Past webinar recordings & slides Learning opportunities Events across the country
  50. 50. Upcoming Webinars www.mycharityconnects.org/webinars• February 9 – CanadaHelps Orientation for Registered Charities• February 23 – Top 10 Online Fundraising Mistakes• March 9 – Facebook Basics for Your Organization• March 23 – The Art of Storytelling: 2.0 Edition• April 13 – Blogging Basics• April 27 – Social Media Done Right: 5 Case Studies• May 11 – Spruce up your E-newsletter• May 25 – 10 Tips to Improve Your Website• June 15 – Getting the Most From your MyCharity Account & Reports
  51. 51. QUESTIONS You can hear us, but we can’t hear you Type questions in the Questions Log
  52. 52. Keep in touch! info@canadahelps.org www.twitter.com/canadahelpswww.slideshare.net/MyCharityConnects www.facebook.com/canadahelps
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