Camille schuster new ways of working together

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Camille schuster new ways of working together

  1. 1. New Ways of Working Together and Opportunities for Working Cross-Nationally Camille P. Schuster, Ph.D. California State University San Marcos schuster@csusm.edu 12th ECR Asia Conference Kuala Lumpur, Malaysia October 6, 2010 Challenges Pride, Passion, Profit: New Ways of Working Together in the Consumers Goods to Retail Supply Chain Part i: SCDigest and The Supply Chain Television Channel, 2009
  2. 2. New Ways of Working Together Pride, Passion, Profit: New Ways of Working Together in the Consumers Goods to Retail Supply Chain Part i: SCDigest and The Supply Chain Television Channel, 2009 Global Challenges Business Consumer Values Conventions Lifestyles Ethnic Global Orientation Orientation Schuster, Camille P. and Phil Harris (2001), “Globalization of Business Practices: Fact or Fiction?” Proceedings of Academy of Marketing and American Marketing Association Conference (July), P. 14-20.
  3. 3. CLASSIFICATION OF CULTURES MODEL Time From Global Business Practices: Adapting for Success (2006), Camille Schuster and Michael Copeland, Mason, OH: Cengage Learning Collaboration Challenges Process Planning and and Implementation Strategy
  4. 4. Business Measures – Manufacturers 2008 Business Measures North Europe Asia South Australasia America America On Time Delivery (%) 91.3 95.1 98.1 82.1 92.1 Perfect Order Rate (%) 91 86 92.2 80.9 Lead Time (hours) 79.6 66.5 26.4 75.2 56.6 Business Measures Retailers and Wholesalers 2008 Business Measures North Europe Asia South Australasia America America On Time Delivery (%) 84.2 88.9 97.8 Perfect Order Rate (%) 83.0 74.7 89.9 Lead Time (hours) 47.6 45.8 18.7
  5. 5. Planning and Strategy Future Plans Trust Competitive Advantage Business Strategy Timeline Processes Data Direct/ Data Business Indirect Strategy Processes Competitive Advantage Decision Future Plans Making Recommendations Joint Consumers Joint Goal Acknowledge Differences that Make a Difference Work Process for Team Rewards

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