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Book eastern

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Transcript

  • 1. Book Eastern
    UniBridge Programme
    UB-0203
    Developing Academic Numeracy and IT
    Numeracy and IT
  • 2. Contents
    Introduction
    Questionnaire
    Findings
    Analysis
    Conclusion
    Recommendation
  • 3. Introduction
    For our project, we have decided to investigate the sales of a local bookstore
    From our investigation, we will attempt to improve the sales in any way possible;
    As well as the customer service
  • 4. Questionnaire
    We have decided to do a small survey to the public before we start to investigate the sales of the book store in order to get a better understanding
    Our questionnaire had 13 questions with multiple choice answers and we have given them to 40 people so far
  • 5.
  • 6.
  • 7.
  • 8. Findings
    With the questionnaire providing an understanding about the sales
    We observed the sales of the book store for a week starting from the 23rd to 29th September
    And at the end of the day, we interviewed a member of the staff for a rough estimate of their sales for that day
    Here are our findings:
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Analysis
    In Week 2, there is an increase in revenue from Week 1
    The sales for Week 3 is lower than the rest
    This shows that the revenue for the sales needs an improvement
    Out of 40 samples. 15 samples answered that the book store needs improvement.
  • 15. Conclusion
    The Bookstore have made a reasonable amount of profit;
    But 38% of our samples do not think that the bookstore is a satisfactory in terms of their services
    We recommend that the employees need to be inform more about the various kinds of books found in the bookstore.