Community mediation-an application in the field by munas kalden
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Community mediation-an application in the field by munas kalden






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Community mediation-an application in the field by munas kalden Community mediation-an application in the field by munas kalden Presentation Transcript

  • Community Mediation: -An Application In the field Workshop on Youth and Elders for Community Development 27-29 April 2010 Munas Kalden, UNDP, Ampara 1
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  • Community Mediation: 07 Stages 7. Closure and follow -up 1. Initial contact with the first party6. BuildingAgreements 2. Initial Community contact with the Mediation: second party Seven Stages 3. Preparing to 5. Exploring the work on the issues dispute 4. Setting the scene- hearing the issues 3
  • Stage 01 :Initial Contact with First Party 4
  • Roles of the Mediators: Home Visit Establishing contact on the party’s own ground HOME PLACE 5
  • Mediators Skills in this stage: Active Rapport Listening building 6
  • Why? To establish a To get a full story working relationship of the dispute and with the party its history 7
  • Initial complaint: Part of the Issue Issues directly related to the dispute Full picture of the issue 8
  • Stage 02 :First Contact with the SecondParty 9
  • Mediators in this stage: If party Agreeing face- Confidentiality not to-face agreed, st meeting op the process 10
  • Stage03 :Preparing to Work on the Dispute 11
  • Mediators... Face to face meeting at a neutral place If not.... Assessment for next steps Further visits 12
  • Mediators... Shuttle mediation Referral elsewhere Or closing the case 13
  • Refusing to Face-to-Face Lack of confidence in other party willingness to Lack of confidence in change Lack of confidence in their own ability to the process negotiate others Losing position 14
  • Stage04 :Setting the Scene andHearing the Issues 15
  • Roles of Mediators Introduction and well come to the Issues of Ground rule behaviour parties individually 16
  • Roles of Parties Out line the Out line the issues from issues from PartyA partyB perspectives perspectives 17
  • Identifying List of Issues List of issu e Bringing the issues from both statements into an agenda Seek clarification or specific details, where necessary Mediators summary of what they have heard 18
  • Stage 05 :Exploring the Issues 19
  • Opportunity to Widen theDiscussion Allowing the parties to explore feeling aroused by the dispute 20
  • Role ofthe Mediator Thinking about the future Getting out from the feeling, anger and hurt aroused by the dispute 21
  • Mediators in this stage: Neutrality Equitability 22
  • Role ofthe Mediator Look at where their Stated position interest lie 23
  • Out come Win win win 24
  • Stage06 :Building Agreements 25
  • Redefining the Problem From Agenda Redefine 26
  • Parties: from Position to Interest Looking the problem from the perspective of their interest than their previous position 27
  • Parties... Changing priorities 28
  • Parties.... What issue first To resolve ? 29
  • Parties... Written Agreement 30
  • Stage07 :Closure and Follow-Up 31
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