Community mediation-an application in the field by munas kalden
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Community mediation-an application in the field by munas kalden

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Community mediation-an application in the field by munas kalden Community mediation-an application in the field by munas kalden Presentation Transcript

  • Community Mediation: -An Application In the field Workshop on Youth and Elders for Community Development 27-29 April 2010 Munas Kalden, UNDP, Ampara munas.kalden@undp.org 1
  • munas.kalden@undp.org 2
  • Community Mediation: 07 Stages 7. Closure and follow -up 1. Initial contact with the first party6. BuildingAgreements 2. Initial Community contact with the Mediation: second party Seven Stages 3. Preparing to 5. Exploring the work on the issues dispute 4. Setting the scene- hearing the issues munas.kalden@undp.org 3
  • Stage 01 :Initial Contact with First Party munas.kalden@undp.org 4
  • Roles of the Mediators: Home Visit Establishing contact on the party’s own ground HOME PLACE munas.kalden@undp.org 5
  • Mediators Skills in this stage: Active Rapport Listening building munas.kalden@undp.org 6
  • Why? To establish a To get a full story working relationship of the dispute and with the party its history munas.kalden@undp.org 7
  • Initial complaint: Part of the Issue Issues directly related to the dispute Full picture of the issue munas.kalden@undp.org 8
  • Stage 02 :First Contact with the SecondParty munas.kalden@undp.org 9
  • Mediators in this stage: If party Agreeing face- Confidentiality not to-face agreed, st meeting op the process munas.kalden@undp.org 10
  • Stage03 :Preparing to Work on the Dispute munas.kalden@undp.org 11
  • Mediators... Face to face meeting at a neutral place If not.... Assessment for next steps Further visits munas.kalden@undp.org 12
  • Mediators... Shuttle mediation Referral elsewhere Or closing the case munas.kalden@undp.org 13
  • Refusing to Face-to-Face Lack of confidence in other party willingness to Lack of confidence in change Lack of confidence in their own ability to the process negotiate others Losing position munas.kalden@undp.org 14
  • Stage04 :Setting the Scene andHearing the Issues munas.kalden@undp.org 15
  • Roles of Mediators Introduction and well come to the Issues of Ground rule behaviour parties individually munas.kalden@undp.org 16
  • Roles of Parties Out line the Out line the issues from issues from PartyA partyB perspectives perspectives munas.kalden@undp.org 17
  • Identifying List of Issues List of issu e Bringing the issues from both statements into an agenda Seek clarification or specific details, where necessary Mediators summary of what they have heard munas.kalden@undp.org 18
  • Stage 05 :Exploring the Issues munas.kalden@undp.org 19
  • Opportunity to Widen theDiscussion Allowing the parties to explore feeling aroused by the dispute munas.kalden@undp.org 20
  • Role ofthe Mediator Thinking about the future Getting out from the feeling, anger and hurt aroused by the dispute munas.kalden@undp.org 21
  • Mediators in this stage: Neutrality Equitability munas.kalden@undp.org 22
  • Role ofthe Mediator Look at where their Stated position interest lie munas.kalden@undp.org 23
  • Out come Win win win munas.kalden@undp.org 24
  • Stage06 :Building Agreements munas.kalden@undp.org 25
  • Redefining the Problem From Agenda Redefine munas.kalden@undp.org 26
  • Parties: from Position to Interest Looking the problem from the perspective of their interest than their previous position munas.kalden@undp.org 27
  • Parties... Changing priorities munas.kalden@undp.org 28
  • Parties.... What issue first To resolve ? munas.kalden@undp.org 29
  • Parties... Written Agreement munas.kalden@undp.org 30
  • Stage07 :Closure and Follow-Up munas.kalden@undp.org 31
  • munas.kalden@undp.org 32
  • munas.kalden@undp.org 33
  • ThanksMunas.kalden@undp.orgMunas.kalden@gmail.com munas.kalden@undp.org 34