TSS 2013 – IxD, Personas, Scenarios, User Stories and Use Cases

  • 1,985 views
Uploaded on

Notes for workshop lectures. More information about TLU / HCI Summer School course in our blog: http://ifi6079.wordpress.com/

Notes for workshop lectures. More information about TLU / HCI Summer School course in our blog: http://ifi6079.wordpress.com/

More in: Technology , Business
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
No Downloads

Views

Total Views
1,985
On Slideshare
0
From Embeds
0
Number of Embeds
4

Actions

Shares
Downloads
46
Comments
0
Likes
8

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. IxD Personas, Scenarios, User Stories TLU-HCI Summer School 2013 Valeria Gasik, Zahhar Kirillov, Daria Tokranova
  • 2. What is IxD?
  • 3. IxD – near-term Product development E-commerce Change Management Usability, UX Information Architecture (IA) e.g. interface design
  • 4. IxD – medium-term Ubiquitous computing Natural Interfaces Sustainability
  • 5. “Human-computer interaction is a discipline concerned with the design, evaluation and implementation of interactive computing systems for human use and with the study of major phenomena surrounding them.” - Hewett,T. et al. 1992,“Lime Green Report”.
  • 6. State of the art Context
  • 7. Where? Who? What?
  • 8. X +2% Y -80% 11:43:33 -10C*
  • 9. Useful Technology Ethical Usable Appealing Engaging Accessible
  • 10. User-centered Design Personas Scenarios User Stories Use Cases Prototype MVP Testing
  • 11. Personas
  • 12. Persona An imaginative description of a user archetype, which is based on the real research and observations. Do not substitute testing with and talking to the real people!
  • 13. Example http://whereisthebus.blogspot.com/
  • 14. Example Name, age Background Brief description,“story” Goals do not mention any practical design solution, eg.“selects a day” instead of “clicks on a calendar icon”
  • 15. Scenarios
  • 16. Scenario Describes interaction of how the product or system would be used by personas in the real life. Includes goals, motivations, actions and reactions. http://resources0.news.com.au/images/2010/06/03/1225874/919424-ipad-menu.jpg
  • 17. Example It’s Saturday morning and John is on his way to an airport from the city center. He needs some cash for the taxi. He goes to a nearest ATM and identifies himself. John specifies that he wants 100 € from his daily account. He hopes to receive small notes so he could pay the taxi driver without big change. John does not want a receipt. He wants to be sure that he don’t forget his card or money in the ATM.
  • 18. It’s Saturday morning and John is on his way to an airport from the city center. He needs some cash for the taxi. He goes to a nearest ATM and identifies himself. John specifies that he wants 100 € from his daily account. He hopes to receive small notes so he could pay the taxi driver without big change. John does not want a receipt. He wants to be sure that he don’t forget his card or money in the ATM. Example Story background, settings Motivation (“paying the driver”) Goal “taking out some cash” Actions (e.g. identification, specifying account, not taking a receipt....)
  • 19. User Stories Use Cases
  • 20. User Stories A simple description template for the (one) goal the user wants to do with your product. As a (role) I want to do (what), so I can benefit (how). As a tourist I want to find the cheapest public transport route from Airport to my Hotel so I can save money.
  • 21. User Stories Epic / Saga user stories Theme user stories Theme user stories Theme user storiesTheme user stories Theme user stories Theme user stories Adopted from Mike Cohn User stories with clear conditions of satisfactions
  • 22. Use Cases A step-by-step description of one process, which helps the user (and other actors) to achieve a result. Components: Use Case,Actors, Steps
  • 23. Example Use Case – Search of the cheapest public transport route. Actor – Tourist Steps – 1. In search form, specify “from” and “to” locations 2. In search form, select day and time of a) arrival or b) departure 3.Arrange search results in ascending order with “Price” filter Use Cases
  • 24. Use Case Example Use Case – Read reviews of the best local shops Actor – Tourist Steps – 1, 2, 3.. Additional questions > requirements Who posts reviews? ... How and when reviews are required? ... Who can edit reviews? ... Can a review be rated? How? ...
  • 25. Today’s To Do In your blog 1. Describe 1-2 personas 2. Write 1-2 scenarios and few related user stories + use cases, if you want to go into more details 3. Link your posts to workshop’s blogpost of the day
  • 26. Thursday 25.7 Time to get busy! We will continue with low fidelity prototypes (paper & online tools).