IN THE NAME OF ALLAH THE PRAISEWORTHY, THEPASSIONATE WHOSE BLESSINGS MADE ITPOSSIBLE TO COMPLETE THIS TASK. WE ARE VERY MUCH THANKFULL TO THEMANAGER IMPLEMENTATION ZONG WHO HASPROVIDED US ALL THE INFORMATIONREGARDING THE PROJECT. WE ARE HIGHLY THANKFULL TO OUR RESPECTEDMA’AM WHOSE GUIDEANCE AND CONSTANTENCOURAGEMENT HELPED US TO COMPLTETHIS RESEARCH REPORT.
We have tried to completelydescribe all the elements of theZONG in this this report. We have tried to describe themeetings, culture, messages,letters and memos and trainingsessions in ZONG.
GROUP MEMBERSAYESHA ANJUM (Leader)AYESHA AHMEDMUHAMMAD ALI AZEEMIQRA HAMEEDMUHAMMAD SALMAN PRESENTED TO MA’AM MUGEERA DATE: NOVEMBER 29, 2010
Perhaps the importance of goodcommunication is bestunderstood by considering whatthings would be like in itsabsence. NO mechanism for recording andtransmitting special order requestsfrom its customers.
INFORMAL COMMUNICATION This informal grapevine between andamong top management, middlemanagement, line management, andemployees has always been, and nodoubt always will be, part of the processof doing business.
ZONG now encourages employees totake an active part in their company.Employees who notice ways to improveproduction lines are encouraged, andusually rewarded, for passing those ideason to managers. MONTHLY QURTERLY SEMI-ANNUALLY ANNUALLY
FORMS OF CORPORATECOMMUNICATIONSLarger, more technically proficient andgeographically dispersed companiesmay also use corporate-producedtelevision shows or copy-only messagestransmitted by closed circuit television Memos & LettersMemos and Letters are the life blood of manycorporations. They frequently are the only waysome business gets done.
ZONG is all about conveyingmessages to other people clearlyand unambiguously. Its also aboutreceiving information that is sendingto you, with as little distortion aspossible. The latest and fastest growingmethod of corporatecommunications is e-mail. E-mail isinstantaneous and is available toanyone with a computer terminal.
In a recent survey of recruiters from companieswith more than 50,000 employees, communicationskills were cited as the single more importantdecisive factor in choosing managers. The survey, conducted by us in different areas ofLahore points out that communicationskills, including written and oral presentations, aswell as an ability to work with others, are the mainfactor contributing to job success.
The first skill that ZONG will learn in this communications skillssection of from our research that is How to Make a Great FirstImpression": This is essential if youre going to have thechance to communicate your message. By the end of the section, ZONG have a clearerunderstanding of stress and the importance of managing it;you should be able to analyze the points of pressure in yourlife, so that you can plan to neutralize them; and you willunderstand how to use a range of different stressmanagement techniques.
6 TYPESOn-the-job Training and Lectures Programmed Instruction (PI)Computer-Assisted Instruction(CAI)Audiovisual TechniquesSimulationsBusiness games
1.Company should be credible for the improvement ofcommunication in lower class people.2. Company should launch the product with differentschemes.3. Company should offer incentives to distributor.4. Company should strengthen the distribution.5. Company should do more personal selling as well asadvertising.6. Company should hire the highly qualified businesscommunication professionals for the sake of theirgoodwill.7. Company should arrange “weekly based meetings”to create good image.