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COMMUNICATING TECHNICALINFORMATION TO ASPECIFIED AUDIENCEUnit 1 Communication and Employability Skills
Dummies Guide to emailProduce a CD ROM aimed at people who areunfamiliar with email and not very confidenttechnically
Features of email1. Use of cc and bcc2. High and low importance3. Level of confidentiality4. Address book/contacts5. Create a professional signature6. Multiple attachments/zipped or embedded files7. Folders to organise mail
Use screenshots and explanations In the example on the left you can see that CC has been used. This is a way of letting another person know that an email has been sent which may be of interest to them. You can also see that an attachment has been added this enables the sender to include other information in various types of document.