Chapter 8 Management & Leadership
Changing Role of Managers & New Approaches in Management <ul><li>Guide, train, support, motivate and coach </li></ul><ul><...
Functions Of Management Management Planning Organizing Leading * Controlling* Feedback Achievement of Goals & Objectives *...
Planning - Creating a Vision for the Organization <ul><li>Mission statement  –  the fundamental reason for being </li></ul...
Questions of Planning <ul><li>What is the situation now?  (SWOT Analysis) </li></ul><ul><li>Where do we want to go? </li><...
Planning Strategies
Planning: A Vision for the Organization <ul><li>Long-term plans  - set the major goals and the strategy to obtain those go...
Decision Making: Process Define Describe Develop Alternatives Develop Agreement Do Determine Decide
Organizing <ul><li>Trend toward self-managed teams </li></ul><ul><li>Stakeholders -who is affected by the organization </l...
Organizing – Management Levels <ul><li>Top Management  - the president and his executives who develop strategic plans </li...
Staffing <ul><li>Recruiting </li></ul><ul><li>Hiring </li></ul><ul><li>Motivating </li></ul><ul><li>Retaining </li></ul><u...
Tasks and skills at different levels of Management <ul><li>Technical  - the ability to perform specific tasks </li></ul><u...
Learning Managerial Skills <ul><li>Verbal skills </li></ul><ul><li>Writing skills </li></ul><ul><li>Computer skills </li><...
Managing Diversity <ul><li>Building systems and a climate that unite different people in a common pursuit. </li></ul>
Leading <ul><li>Communicate a vision and rally others around that vision </li></ul><ul><li>Establish corporate values </li...
Leadership:  Vision and Values <ul><li>Creating a vision and set of values for others to follow </li></ul><ul><li>Style - ...
Manager’s Empowerment Checklist <ul><li>1. Do employees understand your plans and goals? </li></ul><ul><li>2.  Are employe...
LEADERS vs. MANAGERS <ul><li>One difference between managers and leaders is that managers strive to produce order and abil...
Teamwork &  Open Communication <ul><li>Self-Managed Teams = Open Communication </li></ul><ul><li>Identify Procedures </li>...
Effective managers : -walk around the work site -are good communicators -value their employees -practice Open Management
Controlling <ul><li>Clear and specific standards </li></ul><ul><li>Monitoring actual performance </li></ul><ul><li>Compari...
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Chapter 8 Fall 2008 Bom Leadership & Management

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Chapter 8 Fall 2008 Bom Leadership & Management

  1. 1. Chapter 8 Management & Leadership
  2. 2. Changing Role of Managers & New Approaches in Management <ul><li>Guide, train, support, motivate and coach </li></ul><ul><li>Teamwork and co-operation </li></ul><ul><li>Treat employees as partners </li></ul><ul><li>Team leadership </li></ul><ul><li>Employees are better educated </li></ul><ul><li>More females and younger workers </li></ul>
  3. 3. Functions Of Management Management Planning Organizing Leading * Controlling* Feedback Achievement of Goals & Objectives *Leading/Motivating *Controlling/Evaluating
  4. 4. Planning - Creating a Vision for the Organization <ul><li>Mission statement – the fundamental reason for being </li></ul><ul><li>Goals – what we want to attain </li></ul><ul><li>Objectives – specifying how to achieve the goals </li></ul><ul><li>SWOT analysis - organization’s strengths, weaknesses, opportunities and threats. </li></ul>
  5. 5. Questions of Planning <ul><li>What is the situation now? (SWOT Analysis) </li></ul><ul><li>Where do we want to go? </li></ul><ul><li>How can we get there from here? </li></ul>
  6. 6. Planning Strategies
  7. 7. Planning: A Vision for the Organization <ul><li>Long-term plans - set the major goals and the strategy to obtain those goals </li></ul><ul><li>Short-term plans - detailed plan, who does what when and how will it be done </li></ul><ul><li>Contingency plans - alternative plans to remain flexible and react to new opportunities and challenges </li></ul>
  8. 8. Decision Making: Process Define Describe Develop Alternatives Develop Agreement Do Determine Decide
  9. 9. Organizing <ul><li>Trend toward self-managed teams </li></ul><ul><li>Stakeholders -who is affected by the organization </li></ul><ul><li>Staffing - hiring and keeping good employees </li></ul><ul><li>Managing increased diversity </li></ul>
  10. 10. Organizing – Management Levels <ul><li>Top Management - the president and his executives who develop strategic plans </li></ul><ul><li>Middle Management - the plant managers and department heads who are responsible for tactical planning </li></ul><ul><li>Supervisory Management - the first-line managers who supervise employees and evaluate daily performance </li></ul>
  11. 11. Staffing <ul><li>Recruiting </li></ul><ul><li>Hiring </li></ul><ul><li>Motivating </li></ul><ul><li>Retaining </li></ul><ul><li>Managers need to cooperate with HR to win and keep good employees </li></ul><ul><li>Challenge: Restructuring </li></ul><ul><li>Challenge: Manager Shortage </li></ul>
  12. 12. Tasks and skills at different levels of Management <ul><li>Technical - the ability to perform specific tasks </li></ul><ul><li>Human relations - the ability to relate to people </li></ul><ul><li>Conceptual - the ability to see the “big” picture </li></ul>
  13. 13. Learning Managerial Skills <ul><li>Verbal skills </li></ul><ul><li>Writing skills </li></ul><ul><li>Computer skills </li></ul><ul><li>Human relations skills </li></ul><ul><li>Time management skills </li></ul><ul><li>Technical skills </li></ul>
  14. 14. Managing Diversity <ul><li>Building systems and a climate that unite different people in a common pursuit. </li></ul>
  15. 15. Leading <ul><li>Communicate a vision and rally others around that vision </li></ul><ul><li>Establish corporate values </li></ul><ul><li>Promote corporate ethics </li></ul><ul><li>Embrace change </li></ul>
  16. 16. Leadership: Vision and Values <ul><li>Creating a vision and set of values for others to follow </li></ul><ul><li>Style - may be autocratic, democratic or laissez-faire; it should be appropriate to the situation </li></ul><ul><li>Trend - towards self-managed teams with decision-making power </li></ul><ul><li>YouTube - Thoughts of Leadership! </li></ul>
  17. 17. Manager’s Empowerment Checklist <ul><li>1. Do employees understand your plans and goals? </li></ul><ul><li>2. Are employees encouraged to utilize these plans and goals as a basis for day-to-day work? </li></ul><ul><li>3. Does information to employees come soon enough for them to make intelligent decisions about their work? </li></ul><ul><li>4. Is communication and cooperation encouraged? </li></ul><ul><li>5. Can questions be asked freely and is individual initiative and creativity encouraged? </li></ul>
  18. 18. LEADERS vs. MANAGERS <ul><li>One difference between managers and leaders is that managers strive to produce order and ability, whereas leaders embrace and manage change. </li></ul><ul><li>YOU DON’T HAVE TO BE A MANAGER TO BE A LEADER! </li></ul><ul><li>YouTube - Leader vs. Manager </li></ul>
  19. 19. Teamwork & Open Communication <ul><li>Self-Managed Teams = Open Communication </li></ul><ul><li>Identify Procedures </li></ul><ul><li>Apply Procedures </li></ul><ul><li>Change Not Easy </li></ul><ul><li>Employee Empowerment </li></ul>
  20. 20. Effective managers : -walk around the work site -are good communicators -value their employees -practice Open Management
  21. 21. Controlling <ul><li>Clear and specific standards </li></ul><ul><li>Monitoring actual performance </li></ul><ul><li>Comparing actual to planned results </li></ul><ul><li>Communicating results to employees </li></ul><ul><li>Taking corrective action </li></ul><ul><ul><li>such as, revising standards to remain abreast of changing customer needs </li></ul></ul>
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