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Mail which comes into the business It can be received through the post, facsimile or by e-mailSTEPS1. Open as normal2. Scan onto PC or Network3. Copy or sort to employee mail boxes4. Shred Originals
This is mail sent out of the building It can be sent by Royal Mail, facsimile or by e- mailSTEPS1. Collect mail from departments2. Check for signatures & enclosures3. Insert mail into envelopes4. Weigh & frank mail5. Dispatch mail
Folding/inserting machine Photocopier Date stamp Latter opener Shredder Weighs or scales Franking machine
A remittance is money received in the post When a letter is received, record any remittances in the Remittance Book Check that the amount stated in the letter matches the amount received Any discrepancy should be reported to the Mail Room Supervisor Pass the remittance and the remittance book to the chief cashier who will be responsible for any further action.
Broken seal Unusual smell Bulge in package No return address Stains or discolouring on packaging