Change Managing A Shared Service Project

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    Change Managing A Shared Service Project - Presentation Transcript

    1. From Words To Actions: lessons of transforming a traditional finance department Kirill Popadyuk BAT Russia
    2. Before: Efficiency, Control, And Service efficiency service control
    3. After: Efficiency, Control, And Service efficiency service control
    4. FSC: Yesterday, Today, And Beyond 1200 670 >45 450 25 91 FTE 9 81 FTE 78 FTE yesterday today beyond
    5. It’s A Worthy Game. But Looking Back... 89% change management 59% employee transfer 54% implementation tactics 69% adherence to deadlines underestimated correctly estimated Source: СSC Shares Services Roundtable, Lessons Learned 2005
    6. QUESTIONS
    7. FUNDAMENTALLY RE-IMAGINING THE CONCEPT OF FINANCE SERVICE THE PROCESS ITSELF GIVES YOU THE REQUIRED EXPERIENCE
    8. YOU ARE BOUND TO MAKE A MISTAKE OR TWO
    9. CRITICAL SUCCESS FACTORS
    10. CRITICAL SUCCESS FACTORS
    11. KEY TO CREATING MORE SHAREHOLDER VALUE
    12. CRITICAL SUCCESS FACTORS
    13. Know Your Stakeholders!
    14. Our View Of Stakeholder Analysis strongly affected chief general accountants directors bookkeepers senior finance accountants directors internal heads of weakly affected clients neighbouring of finance functions department strong influence weak influence
    15. The Way We Discussed Structure
    16. Motivating People In Times Of Change
    17. CRITICAL SUCCESS FACTORS
    18. Excellent Project Management Is The Key % of completion stabilisation migration selection organisation processes time
    19. Critical Project Management Achievement managing migration transition to the new model with no business disruption managing risks
    20. CRITICAL SUCCESS FACTORS
    21. The Way We Saw Risk Management high probability lack of change in neighbouring functions sabotage loss of key internal low probability personnel control breakdowns low influence high influence
    22. FORTUNE FAVOURS THE BRAVE

    + Kirill PopadyukKirill Popadyuk, 10 months ago

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