CA ARCserve Solution Overview

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CA ARCserve Solution Overview

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CA ARCserve Solution Overview

  1. 1. Solution Overview
  2. 2. SOLUTION BREADTH & INNOVATION PARTNERS & CUSTOMERS COMPANY & BUSINESS UNIT CA Data Management Overview 2  CA founded in 1976, 13,600 employees & revenues of $4.8B (FY12)  650 people worldwide, solely focused on Data Management solutions  Sales, presales, marketing, development & support in 30 countries  8,200+ partners globally (100% channel focused)  51,000+ customers globally  Comprehensive data protection solution set including backup, recovery, replication & high availability  CA ARCserve® Backup - Tried & tested for over 20 years & includes at no extra cost, built-in: - − Data deduplication − Storage Resource Management (SRM) − Backup infrastructure visualization − VMware vSphere & Microsoft Hyper-V integration  CA ARCserve® D2D & VM Host-Based VM Backup - Next-generation, image- based backup technology
  3. 3. Manufacturing & Healthcare Example Customers 3 Financial Services Retail & Services Technology & MSP’s
  4. 4. Why CA ARCserve® ? 4 RESTORE METHODS What can you restore? End User or Admin Full Systems or Applications Granular Application File/Folders Offered as  Solution Bundles  Managed Capacity  A La Carte  Subscription  Perpetual INTELLECTUAL PROPERTY What are you protecting? Physical or Virtual Systems Applications Data BACKUP METHODS How are you protecting? Deduplicated or Not File Backup Disk Snapshot Replication/HA STORAGE LOCATIONS Where are you protecting it? On or Off Premise Disk Tape Cloud ➜ ➜ ➜ Target Market  SMB, Mid-Market+  MSPs Delivery Model  On-premise  Off-premise $3.5B $1.5BBy 2014, 30% of organizations will have changed backup vendors due to frustration over cost, complexity and/or capability. Staying Put Will Change * Source: Gartner, “The Future of Backup May Not Be Backup” , David Russell, published 22, Sept. 2011 & refreshed 2, Nov. 2012
  5. 5. 5 The Hidden Cost of ComplexityDISASTER SQL MIRRORING VMWARE SYMANTEC DELL RTO SQL AAG SHAREPOINT ? SQL MSCS SAN RECOVERY SRM CDP LIVEMIGRATION VMWARE VDP VSPHEREFT VSPHERE HA HPPHD VIRTUAL EXCHANGE REPLICATION SNAPSHOTS VSPHERE DAG ZERTO VISION NEVERFAIL HA TAPE BACKUP SRM HYPER-V MSCS IMAGE ARCHIVING VMOTION EMC VEEAM RPO EXCHANGECCR BACKUP REPLICATION HYPER-V VIRTUAL IBM COMMVAULT PHYSICAL HYBRID DYNAMICS? EXCHANGESCR EXCHANGE LCR SANREPLICATION DPM DR HIGH AVAILABILITY IT Director Database Admin Systems Engineer Storage Admin Network Admin Backup Admin Compliance Officer Security Consultant Trainer
  6. 6. Solution Overview ONE, SIMPLE, COMPREHENSIVE SOLUTION, FOR PROTECTING COMPLEX IT ENVIRONMENTS  File & image-based backup to disk, tape, cloud, replication, CDP & high availability  Built-in data deduplication, SRM, file archiving & infrastructure visualization  Protects VMware, Hyper-V, Citrix, Microsoft Exchange, SQL, SharePoint, File Server, IIS, Oracle, SAP, Linux, UNIX & more  Granular recovery for Exchange, SQL, SharePoint, File Server, Active Directory etc.  On-premise, off-premise, private cloud and/or public cloud (Amazon, Azure, Fujitsu & Eucalyptus)  Integrated, end-to-end solution  Flexible licensing (Per TB, socket, VM etc.) CA ARCserve - One, Simple Solution 6
  7. 7. 7 CA ARCserve - One, Simple Solution Recovery Time SolutionCost Recovery Point Objective (RPO) Weeks Days Hours Minutes Seconds Minutes Hours Days Weeks Recovery Time Objective (RTO) Incident Reduce Cost Improve Capability Reduce Complexity Traditional Tape- Based Backup Image-Based Backup Continuous / High Availability Image-Based Restore Traditional Tape- Based Restore
  8. 8. CA ARCserve – One, Simple Solution 8 Backup to Tape Hyper-V Backup VMware Backup Physical only BMR Image-Based Backup P2V Migration Physical & Virtual Systems WAN Optimized Replication Tape Backup File Archiving Global Dashboard Automated DR Testing Remote / Branch Office Primary Site DR Site / MSP Datacenter Public / Private Cloud Virtual Standby High Availability Remote Office Protection Workstation Protection CLOUD Backup High Availability Remote Virtual Standby LAN/WAN Centralized Management Backup Server Backup Server
  9. 9.  Customer Profile − German public sector business, 160,000+ employees − Large, distributed, mission-critical environment  Challenges − Required an automated backup solution, for 1,500 branch offices / 192 datacenters − Daily backup of 220,000 Exchange mailboxes (31m emails per month)  Solution − CA ARCserve® Backup, High Availability & D2D (Fully integrated solution) − Protects 9,800+ servers, 800TB+ of Exchange data & 200TB+ of file data per week  Benefits − Backup & recovery is centrally managed, using a single solution − Solution delivers a total cost saving to BA in excess of $2m per year − RHA protects business-critical systems which enables SLA’s to be met Case Study: Large, Mission-Critical 9 “CA Technologies and its channel partner Fujitsu have always helped us in a professional way, ever since we started our business relationship.” Marin Renner – IT Engineer, Storage & Windows
  10. 10.  Customer Profile − A US investment management firm, headquartered in Michigan − Manages both domestic & international funds worth around $21 billion  Challenges − To ensure its funds remain profitable, Munder Capital requires constant access to information that might influence its investment choices − Required a robust & rapid disaster recovery solution, that could be scaled  Solution − CA ARCserve Backup (Protects 150 applications, running on 86 servers & 100 VM’s)  Benefits − Disaster recovery with a smaller server footprint, reduced capital expenditure − Established disaster recovery strategy that can be scaled to meet business growth − Able to recover 86 physical servers (36TB) to Hyper-V standby environment in 2 hrs Case Study: Simple & Scalable DR 10 Wolfgang Goerlich - Network Operations and Security Manager “With 150 application suites running on 86 servers, we need an IT infrastructure that can be easily managed by our small in-house IT team.”
  11. 11. Business Continuity  High Availability (Local Site Only)  High Availability (Local & Remote )  Continuous Availability  Virtual Standby  Non-Disruptive Maintenance  Development & Patch Testing Backup & Archiving  Remote Office Data Protection  Workstation Protection  File-Based Backup to Disk & Tape  Image-Based Backup to Disk  NAS NDMP Backup  File Archiving CA ARCserve® Solutions 11 Disaster Recovery  Off Site Replication  Remote Virtual Standby  Bare Metal Recovery  Automated DR Testing  Solution Finder Virtualization  Agentless, Host-Based Backup  Backup for VMware ESX & vSphere  Backup for Microsoft Hyper-V  Backup for Citrix XenServer  P2V & V2V Failover & Failback  P2V Migration Cloud  Image-Based Backup to Cloud  Cloud-Based High Availability Small Business  Windows SBS & Server Essentials  Workstation Protection  Backup to Disk, Tape & Cloud  Image Backup to Disk & Cloud  Bare Metal Recovery  File Archiving
  12. 12. Backup & Data Protection Solutions
  13. 13. Business Continuity  High Availability (Local Site Only)  High Availability (Local & Remote )  Continuous Availability  Virtual Standby  Non-Disruptive Maintenance  Development & Patch Testing Backup & Archiving  Remote Office Data Protection  Workstation Protection  File-Based Backup to Disk & Tape  Image-Based Backup to Disk  NAS NDMP Backup  File Archiving CA ARCserve® Solutions 13 Disaster Recovery  Off Site Replication  Remote Virtual Standby  Bare Metal Recovery  Automated DR Testing  Solution Finder Virtualization  Agentless, Host-Based Backup  Backup for VMware ESX & vSphere  Backup for Microsoft Hyper-V  Backup for Citrix XenServer  P2V & V2V Failover & Failback  P2V Migration Cloud  Image-Based Backup to Cloud  Cloud-Based High Availability Small Business  Windows SBS & Server Essentials  Workstation Protection  Backup to Disk, Tape & Cloud  Image Backup to Disk & Cloud  Bare Metal Recovery  File Archiving
  14. 14. Remote Office Primary Datacenter / DR Site Remote Office Data Protection 14 Solution Overview REDUCE COST AND COMPLEXITY, BY ELIMINATING TAPE BACKUP IN THE FIELD  Eliminates the need to perform backups in each remote office  Eliminates tape drives & media  Eliminates offsite tape/media rotation for disaster recovery  Reduces the likelihood of human error, by centralizing backup & data protection systems & processes Virtual Servers Physical Servers Many-to-One, WAN Optimized Replication, for Cost Savings Periodic or Continuous Replication Replica Server Backup Server Physical or Virtual Servers Disk, Tape or Cloud LAN/WAN Centralized Management Overview Solutions Products Licensing Support Remote Office
  15. 15. Primary Site Remote / DR Site Workstation Protection 15 Solution Overview FAST, EFFICIENT, BACKUP FOR WORKSTATIONS & LAPTOPS  Infinite, incremental backups & bare-metal restore  Easy rollback to recover from a bad software update, data corruption, or virus infection  One solution for Windows desktops, laptops & servers  Centralized & automated management  End-user self-service restore capability, reduces IT workload  Private & public cloud storage options Backup Server Workstations Disk, Tape or Cloud Backup Repository Centralized Management WAN Optimized Replication LAN/WAN BMR Self-Service Restore Backup Repository Overview Solutions Products Licensing Support
  16. 16. File-Based Backup to Disk & Tape 16 Solution Overview ENTERPRISE-CLASS PROTECTION, FOR SMALL & MID-SIZE+ BUSINESSES  File-based backup to disk, tape & cloud, with built-in deduplication, SRM, file archiving & backup infrastructure visualization  Scales from small to large, distributed environments  Protects Microsoft Exchange, SQL, SharePoint, File Server, IIS, Oracle, Informix, SAP, Sybase, Lotus, vSphere, Hyper-V, XenServer, Linux, UNIX, Mac, NAS NDMP etc.  Application consistent backups & granular restores  Centralized mgmt., reporting & global dashboard Backup Server Physical & Virtual Servers Files Databases Applications Restore Backup Disk, Tape or Cloud Centralized Management Overview Solutions Products Licensing Support
  17. 17. High Availability (Local Site Only) 17 Solution Overview COST EFFECTIVE BUSINESS CONTINUITY  Continuous replication enables near-instant recovery of business applications, files & data  Protects Exchange, SQL, IIS, SharePoint, File Server, Oracle, Blackberry, vSphere, Hyper-V, XenServer, Linux, UNIX etc.  Supports P2P, P2V, V2V & V2P combinations  Automated DR testing and/or push-button fail-over, fail-back  Data rewind capability, for CDP  Supports DAS, SAN, NAS & cloud storage  Centralized mgmt. & reporting Physical or Virtual Replica Servers Windows, Linux & UNIX on Physical or Virtual Servers Automated, Application-Aware Failover Network Redirection & Failback Local Users User Transparent Failover & Failback Server Heartbeat Monitoring LAN Continuous Replication Centralized Management Overview Solutions Products Licensing Support
  18. 18. High Availability (Local & Remote Site) 18 Solution Overview COST EFFECTIVE BUSINESS CONTINUITY & DR  Continuous replication enables near-instant recovery of business applications, files & data  Protects Exchange, SQL, IIS, SharePoint, File Server, Oracle, Blackberry, vSphere, Hyper-V, XenServer, Linux, UNIX etc.  Automated DR testing and/or push-button fail-over, fail-back  Data rewind for CDP  WAN optimized replication & offline sync, for remote sites  Supports P2P, P2V, V2V, V2P  Supports DAS, SAN, NAS & cloud storage Physical or Virtual Replica Servers Windows, Linux & UNIX on Physical or Virtual Servers Automated, Application-Aware Failover Network Redirection & Failback DatabasesApplications User Transparent Failover & Failback WAN Optimized Replication Server Heartbeat Monitoring LAN/WAN Primary Site Remote Site Local & Remote Users Centralized Management Overview Solutions Products Licensing Support
  19. 19. Continuous Availability 19 Solution Overview MAXIMUM PROTECTION AGAINST DOWNTIME  Continuous replication enables near-instant recovery of business applications, files & data  Protects Exchange, SQL, IIS, SharePoint, File Server, Oracle, Blackberry, vSphere, Hyper-V, XenServer, Linux, UNIX etc.  System & application monitoring  Automated DR testing and/or push-button fail-over, fail-back  Data rewind for CDP  WAN optimized replication & offline sync, for remote sites  Supports P2P, P2V, V2V, V2P  Supports DAS, SAN & NAS storage Physical or Virtual Replica Servers Windows, Linux & UNIX on Physical or Virtual Servers Automated, Application-Aware Failover Network Redirection & Failback StandbyApplications User Transparent Failover & Failback WAN Optimized Replication Server Heartbeat Monitoring Remote Site Local & Remote Users Centralized Management Primary Site Standby LAN/WAN Overview Solutions Products Licensing Support
  20. 20. Primary Site Remote Site Cloud-Based High Availability 20 Solution Overview COST EFFECTIVE BUSINESS CONTINUITY & DR  Continuous replication enables cloud-based recovery of business applications, files & data  Reduce costs by using public & private cloud  System & application monitoring  Automated DR testing and/or push-button fail-over, fail-back  WAN optimized replication  Automatic end-user redirection  Centralized mgmt. & reporting  Support for Windows-based systems & applications only Centralized Management Windows, Linux & UNIX on Physical or Virtual Servers Automated, Application-Aware Failover Network Redirection & Failback DatabasesApplications User Transparent Failover & Failback WAN Optimized Replication Server Heartbeat Monitoring LAN/WAN Local & Remote Users Public & Private Cloud Overview Solutions Products Licensing Support
  21. 21. Physical to Virtual Failover & Failback 21 Solution Overview FLEXIBLE, COST EFFECTIVE HIGH AVAILABILITY & DISASTER RECOVERY  Reduce costs using virtual servers  Single solution for both physical & virtual servers  Total flexibility – Use any combination of vSphere, Hyper-V or XenServer  Continuous replication enables near-instant recovery of business applications, files & data  WAN optimized replication & offline sync, for remote sites  Protect data on DAS, NAS & SAN  Centralized mgmt. & reporting VMware, Hyper-V or XenServer Windows, Linux & UNIX on Physical or Virtual Servers Automated, Application-Aware Failover Network Redirection & Failback DatabasesApplications User Transparent Failover & Failback WAN Optimized Replication Server Heartbeat Monitoring LAN/WAN Primary Site Remote Site Local & Remote Users Centralized Management Standby VMs Overview Solutions Products Licensing Support
  22. 22. Virtual to Virtual Failover & Failback 22 Solution Overview COST EFFECTIVE HIGH AVAILABILITY AND/OR DISASTER RECOVERY  Continuous data protection & system availability using virtual servers to reduce costs  Total flexibility – Use any combination of vSphere, Hyper-V or XenServer  Automated DR testing and/or push-button fail-over, fail-back  Data rewind for CDP  WAN optimized replication & offline sync, for remote sites  Protect data on DAS, NAS & SAN  Centralized mgmt. & reporting Hyper-VVMware Hyper-V XenServer Automated, Application-Aware Failover Network Redirection & Failback User Transparent Failover & Failback WAN Optimized Replication Server Heartbeat Monitoring LAN/WAN Primary Site Remote Site Local & Remote Users Centralized Management Standby VMs Overview Solutions Products Licensing Support
  23. 23. Physical to Virtual (P2V) Migration 23 Solution Overview SIMPLIFY & ACCELERATE PHYSICAL TO VIRTUAL MIGRATIONS  Automate physical to virtual server migration  Full system replication makes it quick & easy for Windows-based servers  Replicate from old to new, regardless of vendor, class of system or type of processor  Non-disruptive process to avoid business downtime  Push-button failover, for instant deployment Centralized Management Primary Site Remote Site VMware, Hyper-V or XenServer Windows, Linux & UNIX on Physical or Virtual Servers DatabasesApplications WAN Optimized Replication LAN/WAN Overview Solutions Products Licensing Support
  24. 24. Offsite Replication for DR 24 Solution Overview COST EFFECTIVE DISASTER RECOVERY  Data is synchronized with Replica server(s)  Optional offline synchronization may be used  System captures new data & only replicates changes  Automated, non-disruptive recovery testing  WAN optimized replication & offline sync, to reduce bandwidth  Built-in CDP allows for quick rewind after data loss or damage  On Replica server to eliminate disruption  Protects data on DAS, NAS & SAN Primary Site Remote Site WAN Optimized Replication Periodic, or Continuous Replication Centralized Management Physical or Virtual Servers WAN DatabasesApplications Physical or Virtual Servers Replica Servers & VMs Overview Solutions Products Licensing Support
  25. 25. Automated DR Testing 25 Solution Overview REDUCE DISASTER RECOVERY TESTING COSTS & SIMPLIFY REGULATORY COMPLIANCE  Enables automated disaster recovery testing of business- critical systems, applications & data, on a separate, replica server  Non-disruptive process avoids business downtime and impact to production systems  Recovery testing can be fully automated, or performed on a scheduled basis, as needed  Assured Recovery reporting provides evidence of system recoverability for compliance auditors Physical or Virtual Servers Windows, Linux & UNIX on Physical or Virtual Servers DatabasesApplications WAN Optimized Replication LAN/WAN Primary Site DR Site Local & Remote Users Centralized Management DR Test Replica Overview Solutions Products Licensing Support
  26. 26. Non-Disruptive Planned Maintenance 26 Solution Overview REDUCE SYSTEM & BUSINESS-CRITICAL APPLICATION DOWNTIME  Simplify hardware maintenance & system upgrades  Push-button failover & failback makes it quick & easy  Non-disruptive process avoids business downtime & impact to production systems  Enables maintenance to be planned / scheduled for more convenient time (i.e. avoiding late nights or weekends) Physical or Virtual Replica Servers Physical or Virtual Servers Push-button failover & failback DatabasesApplications User Transparent Failover & Failback WAN Optimized Replication Server Heartbeat Monitoring LAN/WAN Primary Site Remote Site Local & Remote Users Centralized Management Overview Solutions Products Licensing Support
  27. 27. Development & Patch Testing 27 Solution Overview MINIMIZE COSTS, BY SIMPLIFYING DEVELOPMENT & PATCH TESTING  Simplify software development & patch testing processes, by replicating complete systems for testing purposes  Testing can be performed on replica systems locally, or at a remote site  Non-disruptive process avoids business downtime & impact to production systems  WAN optimized replication to remote site, reduces waiting time Physical or Virtual Servers Physical or Virtual Servers DatabasesApplications WAN Optimized Replication LAN/WAN Primary Site Remote Site Local & Remote Users Centralized Management Application / Patch Testing Sandbox Overview Solutions Products Licensing Support
  28. 28. Complement to SAN Replication 28 Solution Overview COST EFFECTIVE HIGH AVAILABILITY AND/OR DISASTER RECOVERY  SAN to SAN, SAN to NAS & SAN to DAS replication reduces costs  Protects against system & application failures, not just SAN failures  Push-button failover & failback  Automated DR testing  WAN optimized replication & offline sync, for remote sites  Data rewind capability, for CDP  Supports P2P, P2V, V2V & V2P replication  Centralized mgmt. & reporting Primary Site Remote / DR Site Physical or Virtual Replica Servers Windows, Linux & UNIX on Physical or Virtual Servers Automated, Application-Aware Failover Network Redirection & Failback StandbyApplications User Transparent Failover & Failback WAN Optimized Replication Server Heartbeat Monitoring Local & Remote Users Centralized Management Standby LAN/WAN Overview Solutions Products Licensing Support
  29. 29. Image-Based Backup to Disk 29 Solution Overview FAST, SIMPLE, EFFICIENT IMAGE-BASED BACKUP TO DISK, FOR WINDOWS APPLICATIONS  Infinite Incremental I2 TechnologyTM tracks changedblocks  Protects Microsoft Exchange, SQL, vSphere, Hyper-V, XenServer etc.  Single-pass application consistent backups & granular restores for Microsoft Exchange, SQL & files  Remote Virtual Standby capability  Hardware-independent Bare Metal Recovery (BMR)  AES encryption & compression  Centralized management & reporting Physical or Virtual Servers BMR Backup Repository Self-Service Granular Restore Overview Solutions Products Licensing Support Centralized Management
  30. 30. Image-Based Backup to Disk & Tape 30 Solution Overview FAST, SIMPLE, EFFICIENT IMAGE-BASED BACKUP TO TAPE, FOR WINDOWS APPLICATIONS  Perform fast, image-based backup to disk  Perform scheduled backup of disk repository to tape  Restore data directly from tape Backup Server Physical or Virtual Servers Granular Restore Directly from Tape Discovery & Backup Disk, Tape or Cloud Centralized Management Copy of Backup (Synthetic Full) Full VM Restore & Granular Restore Backup Repository Overview Solutions Products Licensing Support
  31. 31. Image-Based Backup to Cloud 31 Solution Overview FAST, SIMPLE, EFFICIENT IMAGE-BASED BACKUP TO CLOUD, FOR WINDOWS APPLICATIONS  Perform local backup to disk  Schedule offsite copy/archive to cloud  Amazon Web Services integrated  Recover from local resources if available  Recover from cloud for disaster recovery Physical or Virtual Servers Restore Local Users Centralized Management Backup Repository Granular Restore File Copy/ Archive Public & Private Cloud Overview Solutions Products Licensing Support
  32. 32. Virtual Standby 32 Solution Overview COST EFFECTIVE BUSINESS CONTINUITY & DISASTER RECOVERY  Periodic, image-based system, application & data protection for Windows Servers & VMs  Supports P2V & V2V  Automatically converts recovery points into VHD or VMDK formats  Automatically registers with Hypervisor  Monitors production server  Automatic & manual failover  Perform end-user redirection Physical or Virtual Replica Servers Physical or Virtual Servers Failover Local Users Centralized Management Backup Repository Server Heartbeat Monitoring Recovery Point Conversion Overview Solutions Products Licensing Support
  33. 33. Primary Site Remote Site Remote Virtual Standby 33 Solution Overview COST EFFECTIVE BUSINESS CONTINUITY & DISASTER RECOVERY  Periodic, image-based system, application & data protection for Windows Servers & VMs  Replicate to remote location (remote office, DR site, MSP & Cloud)  Run recovery point conversion into VHD or VMDK formats at the remote site to a virtual server  Register with Hypervisor  Manual failover to remote resources Physical or Virtual Replica Servers Physical or Virtual Servers BMR Local & Remote Users WAN Offsite Replication Centralized Management Recovery Point Conversion Backup Repository Overview Solutions Products Licensing Support
  34. 34. Bare Metal Recovery 34 Solution Overview COST EFFECTIVE DISASTER RECOVERY  For Windows Servers & Workstations  Hardware independent  Supports P2P, P2V, V2V & V2P  Image-based, periodic system, application & data protection  Recovery points stored on media  Select recovery point  Resize disk & add drivers if necessary  Reboot & go! Physical or Virtual Servers BMR Backup Repository Overview Solutions Products Licensing Support Centralized Management
  35. 35. Agentless Backup for VMware Solution Overview FAST, SIMPLE, AGENTLESS BACKUP FOR VMWARE HOST ENVIRONMENTS  Enables single-pass backup of all VMs without the need to install software agents on each VM  Auto-discovery of VMs on target hypervisor  Integrates with VMware vStorage API’s  Only backs up changed blocks  Application consistent (Exchange, SQL etc.) & transaction-log purge  Easily recover individual files & folders from within each VM  Centralized node, group & policy management 35 Backup Server vSphere Farm or Standalone ESX Server Protects VMs, Volumes, Files Databases, Applications & Raw device mappings (vRDM & pRDM) Granular Restore Directly from Tape Discovery & Backup Disk, Tape or Cloud Centralized Management Copy of Backup (Synthetic Full) Full VM Restore & Granular Restore Backup Repository Overview Solutions Products Licensing Support
  36. 36. Backup for Microsoft Hyper-V Solution Overview PROTECTION FOR HYPER-V HOST ENVIRONMENTS  Single-pass backup of all VMs  Auto-discovery of VMs  Image-level guest backup for cross- hypervisor restore and Virtual Standby to VMware vSphere  Application consistent backups (Exchange, SQL etc.)  Cluster/CSV support & LAN-free backup to tape  .VHD / .VHDX host-level volume data backup with guest-level metadata  Direct granular restore of files & folders & complete VM’s 36 Backup Server Hyper-V 1 Protects VMs, Volumes, Files Databases & Applications Granular Restore Directly from Tape Discovery & Backup Disk, Tape or Cloud Full VM Restore & Granular Restore Backup Repository Hyper-V 2/3 Centralized Management Overview Solutions Products Licensing Support
  37. 37. Backup for Citrix XenServer Solution Overview PROTECTION FOR CITRIX XENSERVER HOST ENVIRONMENTS  Single-pass volume backup within each guest VM  Infinite Incremental I2 TechnologyTM tracks changedblocks  Application consistent backups (Exchange, SQL etc.)  Easily recover individual files & folders from within each VM, or whole VMs via BMR  Cross-Hypervisor restore and Virtual Standby to Hyper-V & VMware vSphere  Centralized node, group & policy management 37 Backup Server XenServer Farm Protects Volumes, Files Databases & Applications Granular Restore Directly from Tape Discovery & Backup Disk, Tape or Cloud Centralized Management BMR Backup Repository Standalone XenServer Overview Solutions Products Licensing Support
  38. 38. Which Solution to Choose? 38 Solution Overview BASICALLY, IT COMES DOWN TO RPO & RTO REQUIREMENTS: -  RPO: How much data can you afford to lose?  RTO: How quickly do you need to recover systems & availability?  Do you want local site failover?  Do you want remote site failover?  Do you want to recover to virtual systems? Overview Solutions Products Licensing Support
  39. 39. Product Overview
  40. 40. ARCserve® High Availability KEY FEATURES  Summary  Centralized Management & Reporting  Scenario Group Management  Data Rewind / CDP  Automated DR Testing  Amazon Cloud Integration  WAN Optimized Replication  Encryption  Bare Metal Recovery  Summary Product Overview 40 ARCserve® Backup KEY FEATURES  Summary  Centralized Management, Configuration & Deployment  Global Dashboard & Reporting  Storage Resource Management  File Archiving  Deduplication  Backup Infrastructure Visualization  SAN Option  NDMP Option  Tape Library Option  Disaster Recovery Option & BMR  Enterprise Module ARCserve® D2D KEY FEATURES  Summary  I2 Technology  Application Consistent Snapshots & Granular Recovery  Windows Explorer Integration  File Copy / Archive to Disk or Cloud  Compression & Encryption  Backup Throttling  Hardware Independent Bare Metal Recovery  Central Protection Manager  Centralized Reporting ARCserve® Replication
  41. 41. Product Overview Copyright © 2013 CA. All rights reserved. 41 ARCserve Backup ENTERPRISE-CLASS PROTECTION, FOR SMALL & MID-SIZE+ BUSINESSES  File-based backup to disk, tape & cloud, with built-in deduplication, SRM, file archiving & infrastructure visualization  Scales from small to large, distributed environments  Protects Microsoft Exchange, SQL, SharePoint, File Server, IIS, Oracle, Informix, SAP, Sybase, Lotus, vSphere, Hyper-V, Xen, Linux, UNIX, Mac, NAS NDMP etc.  Application consistent backups & granular restores  Centralized mgmt., reporting, alerting & global dashboard Overview Solutions Products Licensing Support
  42. 42. Product Overview Copyright © 2013 CA. All rights reserved. 42 ARCserve Backup CENTRALIZED BACKUP AGENT DEPLOYMENT, CONFIGURATION & ADMINSTRATION  Dramatically simplifies agent deployment for Windows, Exchange, SharePoint, SQL, Oracle etc.  Automatic upgrades  Virtual machine deployment  Customizable Overview Solutions Products Licensing Support
  43. 43. Product Overview 43 ARCserve Backup GLOBAL DASHBOARD WITH CENTRALIZED REPORTING & ALERTING  Provides global health status & alerting via Exchange, Notes, SNMP, SMTP, pager, broadcast etc.  Drill down views of the backup domain, backup sites, backup servers, nodes, jobs etc.  Reporting examples  Job backup status report  Failed backups report  Fastest/slowest backup report  Deduplication benefits report  Disaster Recovery status report  Backup server load distribution  Total protection size report Overview Solutions Products Licensing Support
  44. 44. Product Overview 44 ARCserve Backup STORAGE RESOURCE MANAGMENT  Reports backup node utilization for CPU, RAM, Network, OS, file system free space, LUN’s & disk performance, fragmentation etc.  Volume & database growth trend reporting  Predict future disk space requirements for applications  Predict, plan & budget storage capacity requirements Overview Solutions Products Licensing Support
  45. 45. Product Overview 45 ARCserve Backup FILE ARCHIVING TO DEDUPE DEVICE, TAPE & CLOUD STORAGE  Archive Manager enables you to set archive policies for Windows, Linux, UNIX & MAC file system data  Archive files based upon size, age, filename, last accessed, created, last modified etc.  Also include/exclude file pattern, directory pattern & host name pattern  Flexible scheduling options, with file archive verification option  Extensive reporting including node archive status, job status & total archive size Overview Solutions Products Licensing Support
  46. 46. Product Overview 46 ARCserve Backup DEDUPLICATION  Block level, variable length deduplication provides up to 95% reduction in backup data  Fit more backups onto the same physical media  Retain backups longer  Speed up recovery  Global deduplication finds redundancies between backup sessions on different servers  Deduplication efficiency reporting via Global Dashboard Overview Solutions Products Licensing Support
  47. 47. Product Overview 47 ARCserve Backup BACKUP INFRASTRUCTURE VISUALIZATION  Provides high level network diagram view of all backup infrastructure components, including backup servers, storage, tape libraries & how they’re related  Drill down views into node backup job status reports, DR status reports, encryption reports, recovery points reports etc.  Links into Global Dashboard, for more detailed reporting Overview Solutions Products Licensing Support
  48. 48. Product Overview 48 ARCserve Backup SAN OPTION  Enables backup servers to share one or more tape libraries, within the Storage Area Network (SAN)  Backup server sends data to the tape libraries over the SAN instead of the LAN, which increases backup & restore throughput  The primary SAN server is responsible for: -  Initializing, governing and maintaining shared devices, on the SAN  Coordinating the use of shared library resources among the servers in the SAN, preventing conflict if two servers try to allocate a device or media at the same time Overview Solutions Products Licensing Support
  49. 49. Product Overview 49 ARCserve Backup NDMP NAS OPTION  Supports NAS filer to server, filer direct to tape & 3-way backup  Supports backup & restore of NAS filers using changers or tape libraries attached locally, or to remote NAS filers  Multi-streaming support lets one agent handle different requests & perform multiple jobs at once  Tapecopy enables NAS sessions to be copied from one tape to another  Dynamic Device Sharing enables Tape Libraries to be shared  Supports NAS filers from NetApp, EMC, IBM, BlueArc, Procom, OnStor, StoreVault etc. Overview Solutions Products Licensing Support
  50. 50. Product Overview 50 ARCserve Backup TAPE LIBRARY OPTION  Provides support for tape libraries, tape RAID libraries & optical libraries including: -  Multiple drive support  Multiple library support  Multiple, concurrent, device management functions  Bar code ID (Support by library req.)  Scheduled, automated drive cleaning  Grouping by slots  Fault tolerant operations  Multiple, concurrent, group access  Large library support etc. Overview Solutions Products Licensing Support
  51. 51. Product Overview 51 ARCserve Backup DISASTER RECOVERY OPTION & BMR  Collects & stores machine- specific information before a disaster strikes  Automatically generates & saves emergency data for each protected machine locally on the backup server, on backup media, &, optionally, on a remote computer, when you submit a full backup job  In the event of a disaster, the option can recover its protected computers to their most recent backup state Overview Solutions Products Licensing Support
  52. 52. Product Overview 52 ARCserve Backup ENTERPRISE MODULE INCLUDES: -  Serverless Backup Option  Backup Image Option  Enterprise Option for VSS Hardware Snapshot  Multi-streaming (two or more streams of backup data)  Disk staging backups & tape staging backups with multi- streaming (3 to 32 streams)  Media Management Option  Raw backup & restore of physical disks & volumes.  Enterprise Option for IBM 3494 & StorageTek ACSLS Overview Solutions Products Licensing Support
  53. 53. Product Overview 53 ARCserve High Availability CONTINUOUS PROTECTION & AVAILABILITY, FOR BUSINESS-CRITICAL APPLICATIONS  Provides near-instant recovery of business applications, files & data  Protects Exchange, SQL, IIS SharePoint, Windows File Server, Oracle, Blackberry, vSphere, Hyper-V, Xen, Linux, UNIX etc.  WAN optimized replication & offline sync for remote sites  Automated and/or push-button fail-over & fail-back  Supports DAS, SAN, NAS storage  Centralized mgmt., reporting, alerting & global dashboard Overview Solutions Products Licensing Support
  54. 54. Product Overview ARCserve High Availability CENTRALIZED MANAGEMENT & REPORTING  Manage replication, recovery testing, data rewind & reporting across all production & replica servers & data, from a central web-based console  Summary & detailed level reporting  Difference report shows the differences between the Master & the Replica, at a certain point in time  Assessment Mode report shows statistics about the maximum, minimum & average size of the data, compression etc. 54 Overview Solutions Products Licensing Support
  55. 55. Product Overview 55 ARCserve High Availability SCENARIO GROUP MANAGEMENT  Protects multi-tier business applications such as Microsoft Exchange, SharePoint, Dynamics CRM, websites, document management systems & custom applications  Enables the entire business application to failover locally, or across the WAN to a remote DR site  User configurable dependency mappings & application failover triggers, help reduce application downtime Overview Solutions Products Licensing Support
  56. 56. Product Overview 56 ARCserve High Availability DATA REWIND FOR CONTINUOUS DATA PROTECTION (CDP)  Protects business-critical applications & data, between snapshots and/or backups  Enables applications to be rolled back in time, to before a major event such as a system crash, data corruption, virus attack, miss-configuration, rolling disaster etc. Overview Solutions Products Licensing Support
  57. 57. Product Overview 57 ARCserve High Availability AUTOMATED DISASTER RECOVERY TESTING  Enables a full, non-disruptive disaster recovery testing of protected systems, applications & data, on a separate, replica server  Recovery testing can be fully automated, or performed on a scheduled basis, as needed  Upon completion, appropriate personnel can be alerted with the status of the DR test  Additional actions can be triggered upon success, such as take a VSS snapshot or create a backup Overview Solutions Products Licensing Support
  58. 58. Product Overview 58 ARCserve High Availability AMAZON CLOUD INTEGRATION  Enables continuous replication, host monitoring & failover to an offline replica server instance in the Amazon EC2 cloud  Eliminates the need to purchase & maintain replica server H/W, applications & OS licenses at primary site  Eliminates the need for a costly, dedicated DR Datacenter & the associated hardware, software, real estate, power, cooling & management overhead  Cloud View panel simplifies the management of replication / high availability to the cloud Overview Solutions Products Licensing Support
  59. 59. Product Overview 59 ARCserve High Availability WAN OPTIMIZED REPLICATION & OFFLINE SYCHRONIZATION  Multi-stream replication & compression improves performance across high latency WAN connections  File, block, offline, scheduled, periodic replication & bandwidth throttling options, overcome bandwidth constraints & reduce networking costs  NAT support, for when host servers are behind a NAT device, or a firewall  Assessment Mode helps estimate LAN & WAN bandwidth needs, without disrupting the production environment Overview Solutions Products Licensing Support
  60. 60. Product Overview 60 ARCserve High Availability ENCRYPTION  Encryption enables secure data transfers between local systems & remote locations, without the need for a VPN or IPSEC tunnel  Works with any scenario type  Encrypts data during transfer  Multiple encryption options - None, AES-128, AES-256 & user configurable Overview Solutions Products Licensing Support
  61. 61. Product Overview 61 ARCserve High Availability BARE METAL RECOVERY  Restore to a bare metal machine (physical or virtual) from a live system that has performed a failover/switchover, or from a bookmarked rewind point  Hardware-independent Bare Metal Recovery (BMR) Overview Solutions Products Licensing Support
  62. 62. Product Overview 62 ARCserve Replication CONTINUOUS PROTECTION FOR BUSINESS-CRITICAL APPLICATIONS  Continuous replication of business applications, files, data & backup images to remote sites  Protects Exchange, SQL, IIS SharePoint, Windows File Server, Oracle, Blackberry, VMware, Hyper-V, Citrix, Linux, UNIX etc.  Supports one-to-one, many-to- one & one-to-many replication  WAN optimized replication & offline sync for remote sites  Supports DAS, SAN, NAS & Cloud storage  Centralized mgmt., reporting, alerting & global dashboard Overview Solutions Products Licensing Support
  63. 63. High Availability vs. Alternatives 63  Database Mirroring − No automated failover, in the event of a disaster/failure (Increases downtime) − Only protects the database layer, not the entire multi-tier business applications or system data − Database servers must run the same O/S version and/or clustering software  SAN Replication − No automated failover, in the event of a disaster/failure (Increases downtime) − Only protects data on the SAN & typically requires SAN to SAN replication, which can be costly − Doesn’t provide system or application protection & availability  Failover Clustering − All servers must be the same O/S version, application version etc. − Only protects against server failure (No application or data protection) − Has distance limitations for true DR strategies (Does not include WAN optimization)  Hypervisor-based Replication / High Availability − No automated failover, in the event of a disaster/failure (Which increases downtime) − Only protects virtual servers, not physical, or mixed physical/virtual server combinations − Only monitors VM-level heartbeats (Does not protect against application component failures) − Has distance limitations for true DR strategies (Does not include WAN optimization)
  64. 64. Product Overview 64 ARCserve D2D FAST, SIMPLE, EFFICIENT IMAGE-BASED BACKUP, FOR WINDOWS SERVERS & WORKSTATIONS  Infinite Incremental I2 TechnologyTM tracks changedblocks  Protects Microsoft Exchange, SQL, VMware, Hyper-V, Citrix etc.  Single-pass, application consistent backups & granular restores for Exchange, SQL & files  Remote Virtual Standby capability  Hardware-independent Bare Metal Recovery (BMR)  AES encryption & compression  Centralized mgmt., reporting, alerting & global dashboard Overview Solutions Products Licensing Support
  65. 65. Product Overview 65 ARCserve D2D BLOCK LEVEL, INFINITE INCREMENTAL (I2) TECHNOLOGYTM  Enables more efficient, block- level, infinite incremental backups  Captures changed blocks only  Uses less storage space  Performs backups faster  Puts less of a load on production servers & workstations  Option to create recovery sets, which helps to reduce the amount of time it takes to complete merge jobs D2D I2 Technology Traditional Solution Traditional Solution Overview Solutions Products Licensing Support
  66. 66. Product Overview 66 ARCserve D2D APPLICATION-CONSISTENT SNAPSHOTS, WITH FIVE RESTORE TYPES  File & Folder level restore  Bare Metal Recovery to dissimilar hardware (Including P2P, P2V, V2V, V2P, uEFI etc.)  SQL database-level restore  Exchange database-level restore  Exchange granular mailbox restore  Catalog-less backup option shortens backup time  For faster search and recovery, users can run ad-hoc catalog creation jobs at any time Overview Solutions Products Licensing Support
  67. 67. Product Overview 67 ARCserve D2D WINDOWS EXPLORER SHELL INTEGRATION  Enables users to browse & locate recovery points (points in time) via familiar Windows Explorer interface  Browse, Search, Cut/Copy/Paste, Drag/Drop Overview Solutions Products Licensing Support
  68. 68. Product Overview 68 ARCserve D2D FILE COPY TO DISK OR CLOUD  Copy files to disk or cloud (Amazon, Azure & Eucalyptus) based upon specified policies  Specify file copy schedule based upon completion of a specified number successful backups  Roll back to previous versions of backed-up files, or maintain multiple versions of the same files at different destinations  Filters to include or exclude files, based upon specific criteria or patterns  Encrypt copied files for security Overview Solutions Products Licensing Support
  69. 69. Product Overview 69 ARCserve D2D COMPRESSION & ENCRYPTION  User-configurable compression levels, to optimize system performance  Encryption helps keep Recovery Point data safe & secure, should security/access to backup target be compromised  Supports encryption for both uncompressed backup & compressed backup data  Provides encryption password management so that you do not need to remember encryption passwords Overview Solutions Products Licensing Support
  70. 70. Product Overview 70 ARCserve D2D BACKUP SPEED THROTTLING  Provides the capability to specify the maximum speed (MB/min) at which backups are written to disk, to reduce CPU or network utilization Overview Solutions Products Licensing Support
  71. 71. Product Overview 71 ARCserve D2D FAST, HARDWARE- INDEPENDENT BARE METAL RECOVERY  Recovers a computer system from “Bare metal“, including OS, applications & data required to restore the entire system  Restores to dissimilar hardware & resolves any hardware differences  Expands & restores to bigger disks if necessary  Supports uEFI to BIOS conversion & vice-versa  Supports BMR from a vSphere or Hyper-V virtual standby VM Overview Solutions Products Licensing Support
  72. 72. Product Overview 72 ARCserve D2D CENTRAL PROTECTION MANAGER  Provides centralized view & management of D2D protected servers & workstations  Automated AD discovery  Remote deployment  Policy-based administration  Status, grouping, search/restore, basic workflow, event logging, filtering & more, to simplify management & recovery of servers & workstations across the environment Overview Solutions Products Licensing Support
  73. 73. Product Overview 73 ARCserve D2D CENTRALIZED REPORTING  Provides centralized dashboard & reporting capability, across Backup & D2D products  Reports across all managed devices, settings & policies running on- & off-premise  Example reports include: -  Node Backup status  Backup size trending  Node Archive & File Copy Status  Last successful date & time of the job  Encryption & compression status  SRM performance indicators, including CPU usage, memory usage, disk throughput, network input & output Overview Solutions Products Licensing Support
  74. 74. What’s New in CA ARCserve® r16.5 Including ALL additional product enhancements
  75. 75. What’s new in CA ARCserve r16.5 (Marquee Features)  Windows Server 2012 & Windows 8 support, across all ARCserve products − Support for NTFS deduplication − Support for ReFS − Support for Hyper-V 3.0 − Support for Distributed VSS − Support for Storage Spaces  D2D Remote Virtual Standby What’s new in CA ARCserve r16.5 75
  76. 76. r16.5 Remote Virtual Standby  GOAL: Enable MSPs to offer new services centered around “Remote” image-based high availability − Periodic image-based system, application & data protection for Windows Servers & VMs − Replicate to remote location (remote office, DR site, MSP & Cloud) − Run recovery point conversion into VHD or VMDK formats at the remote site − Automatic DNS Redirection to remote resources  Use BMR to restore the production server after repair or replacement 76 76
  77. 77. Additional Enhancements (Across all Products)  Support for vSphere 5.1  Support for additional Azure & Amazon regions  Support for 4k sector disk drives (Except D2D) − The latest high capacity disk drives (4TB+) now come with a more efficient 4k sector format (also requires support from the OS) What’s new in CA ARCserve r16.5 77
  78. 78. Additional Enhancements  CA ARCserve® Backup r16.5 − Support for Exchange & SharePoint 2013 − Improved NTFS volume backup performance (43% faster*) − Improved Hyper-V VHD volume backup performance (3.7x faster*) − Support for LTO 6 tape & Logical Block Protection (HP, IBM, Quantum etc.) − Support for VHDX virtual volumes (Up to 64TB volumes on Hyper-V 3.0) − Support for MS Windows Azure, Fujitsu Cloud & Eucalyptus 3.x (Open source private cloud) − Support for backup of SQL 2012 AAG clusters (Backup off secondary node) − Support for NAS port configuration (Using a specific, or range of ports) − Improved D2D light integration (For offline source servers) − Improved dedupe management (Reclaim space, merge dedupe sessions) − Improved management of pending, failed & hold migration jobs − Global Deduplication Support with Windows 2012 − A significant roll up of fixes & minor usability enhancements since r16 What’s new in CA ARCserve r16.5 *CA Data Management internal performance testing 78
  79. 79. Additional Enhancements  CA ARCserve® RHA r16.5 − Full System “Cascade scenario” (Enables switchover to multiple replicas) − Full System scenario now supports failover to Hyper-V 3.0 − Hyper-V 3.0 scenario supports WAN failover − Improved SMTP & scenario authentication support (Ideal for multi-tenancy/MSP’s) − Improved encryption options (None, AES-128, AES-256, user configurable) − Export replication reports as email attachments in HTML format (Instead of XML) − Full System scenario now supports uEFI, GPT boot disk & Dynamic Disks − Full System scenario VM settings can be modified while the scenario is running − BMR preserves volumes on destination (Efficient, block-level replication of delta’s) − Scenario wizard now includes ARCserve HBBU server − Support for Eucalyptus 3.2 (Open source private cloud platform) − Support for additional Amazon regions (Sydney, Tokyo, Ireland, Sao Paulo & Virginia) − Support for protecting multiple Oracle DB instances (with a single RHA scenario) − Support for SQL Server filestreams (Protects all BLOB data, regardless of location) What’s new in CA ARCserve r16.5 79
  80. 80. Additional Enhancements  CA ARCserve® D2D r16.5 − Support for Exchange 2013 − Catalog-less backups (Reduces overhead & backup window) − Support for uEFI (Enables BMR of systems with BIOS to uEFI & vice-versa) − Support for Eucalyptus 3.2 (Open source private cloud platform) − Support for additional Microsoft Windows Azure regions (US East & US West) What’s new in CA ARCserve r16.5 80
  81. 81. Additional Enhancements  CA ARCserve® Host-Based VM Backup r16.5 − Support for Exchange 2013 (Backup of active/passive copies - CCR & DAG) − Catalog-less backups (Reduces overhead & backup window) − Support for uEFI (Enables BMR of systems with BIOS to uEFI & vice-versa) − Support for replication of Host-based VM backup recovery points − Replicated recovery points can be used to perform file-level restores or BMR − Replicated recovery points can also be utilized for Virtual Standby − Support for Eucalyptus 3.2 (Open source private cloud platform) − Support for additional Microsoft Windows Azure regions (US East & US West) What’s new in CA ARCserve r16.5 81
  82. 82. Useful Links: -  CA ARCserve® r16.5 Press Release  CA ARCserve® r16.5 Compatibility Matrix  CA ARCserve® ASBU r16.5 Release notes  CA ARCserve® RHA r16.5 Release notes  CA ARCserve® D2D r16.5 Release notes  CA ARCserve® Central Apps r16.5 Release notes  CA ARCserve® Central Host-Based VM Backup r16.5 Release notes  CA ARCserve® Central Protection Manager r16.5 Release notes  CA ARCserve® Central Reporting r16.5 Release notes  CA ARCserve® Central Virtual Standby r16.5 Release notes What’s new in CA ARCserve r16.5 82
  83. 83. Licensing & Pricing Options
  84. 84. Managed Capacity Licensing  Two Simple options: - 1. RPO Managed Capacity = File & image backup & file-level replication 2. RPO-RTO Managed Capacity = File & image backup, file & application replication & high availability Simple & Flexible Licensing Options 84 DATA PROTECTION CAPABILITIES File Backup Image-Based Snapshot Replication HA/Failover Deduplication BMR Tape Copy  Virtualization SRM Reporting LICENSE ACCORDING TO TOTAL TERABYTES PROTECTED
  85. 85. Simple & Flexible Licensing Options 85 ARCserve Per Socket Pricing Metric CA ARCserve RPO Per Socket    CA ARCserve RPO & RTO     & Central Apps Per Socket for Virtual Server Protection Note – Replication in the RPO package is for file data only (E.G: this is required to replicate the disk- backup of D2D & ARCserve Backup to another site) - either for DR reasons, or to centralize branch office backup data. Application-aware replication &/or High Availability (E.G: Microsoft Exchange / SQL / SharePoint / Full System HA or Oracle replication) requires the RPO & RTO license.
  86. 86. 86 Simple & Flexible Licensing Options Managed Capacity Program Pricing Metric CA ARCserve RPO Per TB of protected data (Production)    CA ARCserve RPO & RTO     Note – Replication in the RPO package is for file data only (E.G: this is required to replicate the disk- backup of D2D & ARCserve Backup to another site) - either for DR reasons, or to centralize branch office backup data. Application aware replication and/or High Availability (E.G: Microsoft Exchange / SQL / SharePoint / Full System HA or Oracle replication) requires the RPO & RTO license. & Central Apps Managed Capacity for Physical & Virtual Protection
  87. 87. Other Options  Components − License individual products to address specific needs  Modules − Bundles of two or more products  Virtual Server Sockets − Designed specifically for virtual servers − Same RTO & RPO-RTO offering as Managed Capacity Simple & Flexible Licensing Options 87
  88. 88. 88 r16.5 License Name Changes SBS Bundles now support Windows 2012 Essentials Edition r16 Product Name r16.5 Product Name (New) CA ARCserve® Backup r16 for Windows for MS SBS Standard Edition CA ARCserve® Backup r16.5 for Windows SBS Standard and Essentials Edition CA ARCserve® Backup r16 for Windows for MS SBS Premium Edition CA ARCserve® Backup r16.5 for Windows for MS SBS Premium and Essentials Edition CA ARCserve® D2D r16 for Windows Small Business Server Edition CA ARCserve® D2D r16.5 for Windows SBS and Essentials Edition
  89. 89. 89 r16.5 License Name Changes r16 Product Name (Old) r16.5 Product Name (New) CA ARCserve® Backup for Windows Essentials File Server Module CA ARCserve® Backup for Windows File Server Module CA ARCserve® Backup for Windows Standard Database Module CA ARCserve® Backup for Windows Database Module CA ARCserve® Backup for Windows Advanced Email Module CA ARCserve® Backup for Windows Email Module CA ARCserve® Backup for Windows Enterprise Application Module CA ARCserve® Backup for Windows Application Module Note: Modules were previously known as Simplified Pricing “Suites” in r12.5 Modules
  90. 90. 90 r16.5 License Name Changes r16 Product Name (Old) r16.5 Product Name (New) CA ARCserve® Backup for Windows Essentials File Server Module with D2D and Replication CA ARCserve® Backup for Windows File Server Module with D2D and Replication CA ARCserve® Backup for Windows Standard Database Module with D2D and Replication CA ARCserve® Backup for Windows Database Module with D2D and Replication CA ARCserve® Backup for Windows Advanced Email Module with D2D and Replication CA ARCserve® Backup for Windows Email Module with D2D and Replication CA ARCserve® Backup for Windows Enterprise Application Module with D2D and Replication CA ARCserve® Backup for Windows Application Module with D2D and Replication Note: Modules were previously known as Simplified Pricing “Suites” in r12.5 Modules with D2D and Replication
  91. 91. Customer Service & Support
  92. 92. Customer Service & Support 92 Technical Support DELIVERING WORLD- CLASS SUPPORT, WITH 24x7 GLOBAL ACCESS  Online knowledge base  Ask CA Support live chat  Self-service support tickets  Product documentation  Certified device lists  Software compatibility  Online training  Global user forums  Downloads, beta’s, patches  CA ARCserve® Tech Insider support newsletter  Visit www.arcserve.com/support Overview Solutions Products Licensing Support
  93. 93. Case Studies & Testimonials
  94. 94.  Customer Profile − German public sector business, 160,000+ employees − Large, distributed, mission-critical environment  Challenges − Required an automated backup solution, for 1,500 branch offices / 192 datacenters − Daily backup of 220,000 Exchange mailboxes (31m emails per month)  Solution − CA ARCserve Backup, High Availability & D2D (Fully integrated solution) − Protects 9,800+ servers, 800TB+ of Exchange data & 200TB+ of file data per week  Benefits − Backup & recovery is centrally managed, using a single solution − Solution delivers a total cost saving to BA in excess of $2m per year − RHA protects business-critical systems which enables SLA’s to be met Case Study: Large, Mission-Critical 94 “CA Technologies and its channel partner Fujitsu have always helped us in a professional way, ever since we started our business relationship.” Marin Renner – IT Engineer, Storage & Windows
  95. 95.  Customer Profile − Yamaha Motor Racing, 4 times winner of MotoGP world championship − 40 employees, >80% travelling worldwide for 9+ months of year  Challenges − Bike setup & performance data is critical to winning races & sponsorship − Data was being stored on employee laptops, so was exposed to significant risk  Solution − CA ARCserve Backup, High Availability, D2D & Virtual Standby (Integrated solution) − Provides local data protection, very fast recovery & automated DR testing  Benefits − The team can recover data very quickly track-side, without specialist IT skills − Reduced costs, as no need for enterprise IT infrastructure in the motordrome − Engineer & mechanic productivity is improved as working methods not affected Case Study: Yamaha Motor Racing 95 “The other solutions on the market were not flexible enough and were more suited to an enterprise environment, than an organisation like Yamaha Motor Racing.” Daniele Rigoldi – Network and Infrastructure Group Leader
  96. 96.  Customer Profile − A leading luxury lingerie manufacturer, based in Bologna, Italy − Boutiques & franchised outlets in major cities around the world  Challenges − Manufacturing process & supply chain highly reliant upon IT systems − An increasingly complex, distributed, mixed physical / virtual IT infrastructure − Finding a scalable backup solution, that could protect multiple platforms  Solution − CA ARCserve Backup  Benefits − Comprehensive protection for physical, virtual, Windows, Unix, Oracle, Domino etc. − Native integration with VMware snapshots, enables disruption-free tape backup − Daily backups are very fast & require no monitoring from La Perla IT personnel Case Study: Complex, Multi-Platform 96 Mauro Ruscelli, IT infrastructure and safety manager “More than 10 years after the initial choice - CA ARCserve Backup is still the best solution for our company.”
  97. 97.  Customer Profile − A US investment management firm, headquartered in Michigan − Manages both domestic & international funds worth around $21 billion  Challenges − To ensure its funds remain profitable, Munder Capital requires constant access to information that might influence its investment choices − Required a robust & rapid disaster recovery solution, that could be scaled  Solution − CA ARCserve Backup (Protects 150 applications, running on 86 servers & 100 VM’s)  Benefits − Disaster recovery with a smaller server footprint, reduced capital expenditure − Established disaster recovery strategy that can be scaled to meet business growth − Able to recover 86 physical servers (36TB) to Hyper-V standby environment in 2 hrs Case Study: Simple & Scalable DR 97 Wolfgang Goerlich - Network Operations and Security Manager “With 150 application suites running on 86 servers, we need an IT infrastructure that can be easily managed by our small in-house IT team.”
  98. 98.  Customer Profile − A US financial services firm, headquartered in Indiana − 350 employees, with 150 employees located at remote offices around the US  Challenges − Considerable business impact is caused, if a tier-one application goes down − DR strategy & capabilities are key to safeguarding compliance & service levels  Solution − The solution provides comprehensive protection for physical & virtual servers, including 12TB of data from file, SQL, SharePoint, web portal & application servers  Benefits − Enables Everence Financial to define & implement common policies across the two solutions, including backup schedules & recovery points − The most cost-effective solution of those that were investigated Case Study: DR for Compliance 98 Richard Plank – Server Administrator, Everence Financial “The CA solution forms a vital part of our disaster recovery strategy and provides our staff, customers and auditors with peace of mind that critical financial data is protected.”
  99. 99.  Customer Profile − US Air Force 45th Space Wing, based in Florida. 10,600+ employees − Responsible for launching & tracking of unmanned space vehicles  Challenges − To seamlessly migrate from a physical to virtual environment, without experiencing service outages, that would violate service level agreements − Cut costs & eliminate vendor & hardware dependencies  Solution − CA ARCserve Replication (between 2 sites, located 24 miles apart) & Backup  Benefits − Entire migration completed in 3 months, with no data loss & little user impact − Hard cost savings of $180,000 per year. Plus, reduced support costs. − There was no need to retrain staff, as ARCserve Backup protects physical & virtual Case Study: Large-Scale P2V Migration 99 Glenn Exline, Manager of Enterprise Networks for CSR “We migrated from physical to virtual in a three month period with no data loss, little user impact and a significantly lower drain on the staff.”
  100. 100.  Customer Profile − Founded in 2004, services delivered from 60+ datacenters w/w − Provides private & public cloud services, hosting & managed services  Challenges − To simplify management, increase efficiency & enable scalability  Solution − CA ARCserve Backup, Replication, High Availability & D2D  Benefits − Delivers simple, centralized recovery management across its client base − Replication & high availability clusters, enables failover between datacenters in minutes, which helps ensure customer systems suffer negligible downtime, which helps Broadcloud meet service level agreements Case Study: Global MSP, Several PB’s 100 “We were using up to seven products for recovery management, which was time consuming.”….“Our DR processes are now fully automated & require minimal intervention.” Brent Eubanks – EVP Strategic Services
  101. 101.  Customer Profile − ScaleMatrix is a US-based company that offers datacenter hosting, private cloud, co-lo & data protection services to local & international clients  Challenges − Many customers with different regulatory & governance requirements − Solution had to deliver varying levels of protection for traditional hosting & cloud  Solution − CA ARCserve Backup, Replication, High Availability & D2D  Benefits − Delivers simple, centralized recovery management across its client base − Enables ScaleMatrix’s clients to bring new services to market faster, comply with regulations & get more from their IT budgets Case Study: Global MSP 101 “We have integrated the CA Technologies solutions with cloud storage offerings and an appliance-based solution, to provide exceptional data availability, at an affordable cost.” James Heller – Marketing Director, ScaleMatrix
  102. 102. “The other solutions on the market were not flexible enough and were more suited to an enterprise environment, than an organisation like Yamaha Motor Racing.” Daniele Rigoldi – Network and Infrastructure Group Leader Marin Renner – IT Engineer, Storage & Windows Customer Quotes Trond Nordby, Group IT “CA Technologies and its channel partner Fujitsu have always helped us in a professional way, ever since we started our business relationship.” “CA ARCserve Replication is integrated with CA ARCserve Backup, so the entire replication and backup process is automated and seamless.” Álex Marsal - Systems Engineer “The decision to use CA ARCserve Backup was made by the Spanish Carglass operation, but it has been recommended to other units of Belron globally, after the huge success we’ve experienced in Spain.” Yamaha Motor Racing
  103. 103. Customer Success Story Portal http://www.caarcserve-success.com/ 103
  104. 104. March 2013 – ARCserve named “Product of the Year” by Network Computing Magazine June 2011 – ARCserve named “Product of the Year” in “Backup and Disaster Recovery” and “Cloud Backup and Replication” categories in Storage Awards Nov 2011 – ARCserve HA receives Bronze medal in the “Best High- Availability/Disaster-Recovery Product” in Windows IT Pro Editor’s Best Awards ARCserve named a “Recommended” product in DCIG 2011 Virtual Server Backup Software Buyer’s Guide, earning top “Best in Class” scores in “Backup” and “Restore” categories Seven CA Technologies Leaders Recognized as 2013 Channel Chiefs by CRN Magazine March 2013 – CA Global Partner Program named a “5 Star Award Winner” in 2013 CRN Partner Program Guide Award Highlights
  105. 105. May 2013 - PC PRO review of ARCserve r16: “unbeatable range of data protection features”, 6 out of 6 Stars Feb 2013 – CA Offers New Disaster Recovery Option Feb 2013 – CA Technologies Unveils Hybrid Data Protection Platform Feb 2013 – A Hybrid Approach to Backup and Recovery in the Cloud Feb 2013 – CA’s SaaS Solution Combines Local Backup Speed With Windows Azure Cloud Storage Sep 2011 – CA ARCserve r16: Taking Data Protection to Virtualized, Cloud Environments Press Highlights 105

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