Monica jackson   hrd830 organizational change
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  • Hello My name is Monica Jackson. I am the Job Developer for Forsyth County in NC. My project is on the organizational change within the North Carolina Department of Correction in partnership with the North Carolina Department of Commerce. It is an on-going collaborative effort to provide knowledge of how important it is to provide comprehensive services to the ex-offenders in the community, especially as it relates to employment. The initiative is designed to lay the foundation for positioning dedicated Job Developers in eleven counties throughout the state, and the need for fulltime commitment for this diverse population.
  • This is a 1 yr grant funded program to: Increase employment opportunities for ex-offenders in NC To Build workforce development partnerships And to educate employers
  • Counties served are:
  • The Job Developers goals are to:To help remove barriers that prevent ex-offenders from becoming gainfully employedCoordinate referrals for community-based supportive servicesIncorporate individual training accountsDevelop offender-friendly employer relationships
  • For any employment based activity the goal should be to place capable employees and not to have companies endure any increased risk.
  • WITH THIS INIATIATIVE BEING GRANT FUNDED FOR ONLY 1 YEAR…..THERE WAS GOING TO BE A ORGANIZATIONAL CHANGE AS FAR THE APPROACH FOR IT TO BE SUCCESSFUL. HERE ARE A FEW AREAS THAT LAIDED THE FOUNDATION PRIOR TO THE PHASES OF THE ADDIE MODEL.CREATING POLICY IN THE FACE OF CHANGE: With the current economic situation more and more North Carolinians are unemployed. The unemployment rate is at a all time high of 9.1%. And ever year on an average of 20K or more ex-offenders are release from prison, in NC. This does not take in to account the number on supervision and/or have past criminal records that prevent them from becoming gainfully employedEmployers need to be educated on the benefits for considering ex-offenders as potential employees. Many times if they are not employed, research shows they will be re-incarcerated, within the first 3 years. And these crimes potentially will be committed in our communities and against our love ones
  • Establishing Broad Goals are important guidelines that can be changed…….. but are necessary to cope with and to adapt to change as it happens.The goals for this initiative are to:Define specific goals for program objectivesReporting proceduresHow to establishEmployer relationships……Community agency collaborations &Training processesPermanent employment for Job DevelopersCommunication avenues
  • ACCEPTING THE FACT OF CHANGEAll of the 11 job developers had an invested interest…….. to help ex-offenders and to become permanent employees. So once everyone was on the same page this was an easy transformation for flexibility, identification, and adaptability for changeThis was obtained thur:Team effortOpen communicationCollaboration
  • A part of organization change…….. the establishment of “Professional Value Added Opportunities” were identifiedThe most important areas of opportunities were:Employed ex-offenders Permanent staff in the community Educated employers Stronger communities ties Readily available training programs
  • The stake holders who were held accountable for the success of the initiative were:Grant providerUpper ManagementJob Developers
  • The Addie model was used to for my research. During the Analysis phase I identified…..there was a:
  • The areas for opprotunitity for the Design phase were
  • And together for the Development and Implementation Phases were:
  • The Implementation Phase was the time to:Learn the steps of the programDemonstrate the acquired skillsProvide feedback, support and best practicesThis phase is a continuous cycle and the Job Developer will continue to build their skills
  • And the final phase was Evaluation….which:Determined how well the program is doing?Has the team grasped and demonstrating the desired skills?Has the designed program accomplished the desired objectives/goals?What needs to be revised?And we will Continue all efforts until all goals are achieved!!
  • And As a result these are the current rates of Jobs Reported by country as a whole. Currently the goal of 30% of the clients serviced being gainfully employee is being achieved

Transcript

  • 1. ORGANZATION CHANGE & The ADDIE Model: NC Department of Correction – Offender Reentry
    Monica Jackson
    Forsyth County – Job Developer
    HRD 830
    December 8, 2010
  • 2. ProgramOverview
    • Enhance employment opportunities among ex-offenders in NC
    • 3. Build on the existing successful local workforces development partnerships
    • 4. Cultivate and educate a pool of potential employers
  • Counties Served
    Durham Guilford
    Forsyth Buncombe
    Cumberland Rowan
    Pitt Gaston
    Wake Alamance
    Mecklenburg (2)
  • 5. Job Developers Goal
    • To help remove barriers that prevent ex-offenders from becoming gainfully employed
    • 6. Coordinate referrals for community-based supportive services
    • 7. Incorporate individual training accounts
    • 8. Develop offender-friendly employer relationships
  • Placementgoals
    The goal of any employment based activity should be to place capable employees and not to have companies endure any increased risk.
  • 9. Organizational Change
    “Creating Policy in the Face of Change”
    Current economic situation
    Lack of jobs for everyone
    The need for employers to hire ex-offenders
    More programs established to help ex-offenders
  • 10. Organizational Change
    “Establishing Broad Goals”
    Define specific goals for program objectives
    Reporting procedures
    How to establish
    Employer relationships
    Community agency collaborations
    Training processes
    Permanent employment for Job Developers
    Communication avenues
  • 11. Organizational Change
    “Accepting the Fact of Change”
    Team effort
    Open communication
    Collaboration
  • 12. Organizational Change
    “Professional Value Added Opportunities”
    Employed ex-offenders
    Permanent staff in the community
    Educated employers
    Stronger communities ties
    Readily available training programs
  • 13. Organizational Change
    “Accountability”
    Grant provider
    Upper Management
    Job Developers
  • 14. ADDIE Model: Analysis
    Lack of prior planning for the 1 year initiative
    Job Developer Training
    Job Developers hired without previous case mgmt. experience
    Scheduled Staff meetings
    Communication
    Various components were not established before the onset of the program
    Training programs
    Database
    Partnering Agencies
    Program Goals/Metrics
    Supportive services
    Employer contacts
    Reporting
  • 15. ADDIE Model: Design
    Employment
    Client Training
    Supportive Services
    Job Developer Training
    Reporting
    Community Partnerships
    Employer Awareness
    Communication
  • 16. ADDIE Model: Development & Implementation
    Employment– Collaborate with the ESC and WIA agencies
    Client Training – Establish process of immediate registration & WIA funding
    Supportive Services – Institute avenues for timely assistance
    Job Developer Training – Initial & On-going with assessments
    Reporting – Schedule reporting and database mgmt. system
    Community Partnerships – Meet prior to the on-set of program
    Employer Awareness – SHRM Memberships, employer visits, follow-ups and appreciation awards
    Communication– Staff meetings, client satisfaction surveys & shared best practices
  • 17. ADDIE Model: Implementation
    This is the time to:
    Learn the steps of the program
    Demonstrate the acquired skills
    Provide feedback, support and best practices
    This phase is a continuous cycle and the Job Developer will continue to build their skills
  • 18. ADDIE Model: Evaluation
    Determined how well the program is doing?
    Has the team grasped and demonstrating the desired skills?
    Has the designed program accomplished the desired objectives/goals?
    What needs to be revised?
    Continue all efforts until all goals are achieved!!