Genius Sales & CRM system

The G.E.N.I.U.S. Membership Sales & C.R.M. System

30 day Management Activity charts to organise the programme into daily tasks and provide an essential management and audit tool

Evidence that it works “ Since we first started working with Momentum our month on month sales has risen by 50% and members taking out an annual membership by 30%”. Martin Guyton - Leisure Services Manager, Tonbridge & Malling Council “ Our membership numbers went up 27% last year and we are currently 15% up on that figure so far this year”. Peter Treharne - Paramount Hotel Group (Operator of 14 4/5 star Luxury Hotels across the U.K) Our 18 month working relationship with Momentum has provided us with an effective and efficient framework within which to develop our health and fitness service. During this time, our membership base has grown by over 30% and our attrition rate now sits consistently at 4%. Andy Turner - Dumfries and Galloway Council

System components (1)

Manual paper based system

Tracker cards

Duplicate needs analysis forms

Internal 3 rd party communication system tracking

Member support & follow up programme

Corporate lead tracking system

“ Memberships have risen since the implementation of the systems. The training and scripts are great, the staff are more professional”.

Monthly sales activity logs

Monthly performance logs

Sales management system

System components (2) “ The training fills in the gaps for our sales staff - they are doing great”.

System components - The system G.E.N.I.U.S. is a hybrid of the best features from systems across the industry in the last 20 years.

Individual Tracker cards 1-31 prospect tracking system. Logs initial leads and records appointment details. System components - Tracker cards “ Motivated and committed. Their enthusiasm and knowl have contributed to the strong sales figures and has proved a success with both staff and customers”.

Records detail of all member contact. System components - Member support section

Enables detailed records and notes to be kept attached to the tracker card. System components - Insert stationary “ The system that has been put into place is working really well, feedback from the general public and members is very good - it’s all working really well!”.

Duplicate personal Needs Analysis & Price presenter. Duplicate copy goes to fitness team. System components - Needs analysis forms

A third party Internal communication system System components - 3rd party communication “ Training is fantastic as it is effective, producing quality staff. The Momentum team are professional and easy to work with, it does what is says on the tin!”.

System components - Corporate tracker cards

System components - Outgoing connections Logs and classifies all daily outbound activity