Diversity and Communication- Making Relationships...Document Transcript
Mirnell D. Gonzalez04/04/12Chapter 9: Diversity and Communication- Making Relationships…According to the dictionary, the word diversity means; the state or fact of being diverse,different, unlikeness. In my opinion, is how different we the people could be from each other. 1. What is cultural competence? How can you develop it? - Is a society that consists of people from a multitude of countries and cultural background. - We can develop it by following the 5 Actions that the book talks to us about and these are: Action 1: Value Diversity Action 2: Identify and evaluate personal perceptions and attitudes Action 3: Be aware of what happens when culture interacts Action 4: Build cultural knowledge Action 5: Adapt to diverse cultures 2. How can you communicate effectively? - Spoken communication that is clear promotes success at school and work or in personal relationships. Communicating effectively can lead you to bigger things and open lots of doors on your future. According to the book, we can communicate effectively by; Adjusting to communication styles, Know how to give and take criticism, and Understand body language. 3. How can you make the most of personal relationships? - I understand that having a good and positive personal relationship with our family, friends, classmates, professors, partner, and even those around us can keep your mind open and ready to study. It can lead you to success and also motivate you to keep doing your best in everything you do. By fallowing the following steps will make you do the most of personal relationships. These are; Using positive relationship strategies, Plug into communication technology without losing touch, Manage conflict, Manage anger, and Avoiding destructive relationships.