Best Practice of Incident
Response for Chemical Facilities
10th International ISCRAM Conference
Baden-Baden, Germany
Steph...
Outline
• Statement of the Problem
• Significance
• Scope and Limitations
• Research Goals
• Research Methodology
• Qualit...
Statement of the Problem
• Chemical industry experts state that there is no
standard or defined incident response mechanis...
Significance
• A thorough review of the literature provided no
references to incident response mechanisms for the
chemical...
Scope and Limitations
• This research was limited to incident response
mechanisms for chemical facilities, and does not
in...
Research Goals
• Define the essential elements of an effective and
efficient chemical facility incident response
mechanism...
Research Methodology
1. Interview industry experts. Developed an
understanding of the problem through the use of
informal ...
Research Methodology (con’t)
6. Secure chemical facility participation. Collect and
analyze Emergency Response Plans from ...
Research Methodology (con’t)
8. Generation and aggregation of descriptive and
inferential statistical analysis of the ques...
Study Group
There were 12 facilities that participated in the research
Study Group (con’t)
Workforce size of chemical facility
35 experts participated in the study
• Average years of experience...
Study Group (con’t)
Functions used during incident response
Qualitative Results (con’t)
Incident response process for Alpha Facility
Use of Information Technology During
Incident Response
Utilization of information technology
for incident response
Use of ...
Best Practice Process Model for Incident
Response
Quantitative Results ─ Critical Path
Estimated times vs. calculated
critical path times for each site
Critical path analys...
Quantitative Results (con’t)
Methods for tracking personnel at chemical facilities
Quantitative Results (con’t)
Quantitative Results (con’t)
Method to determine the chemistry of release
Quantitative Results (con’t)
Method to determine quantity of release
Quantitative Results (con’t)
Method to determine impact on local community
Quantitative Results (con’t)
ERM response times to develop a “go forward” plan
Summary of Findings (con’t)
Information flow during incident response
Summary of Findings (con’t)
• The size of a chemical facility does influence its
ability to respond to unplanned chemical ...
Summary of Findings (con’t)
• Emergency response managers underestimate the
time required to fully understand the elements...
Summary of Findings (con’t)
Recommendations to improve incident response
Further Research
• Develop an information model of the information
required during incident response. This model
would be ...
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Developing an Incident Response Process Model for Chemical Facilities

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Presentation of Stephen Fortier on the topic "Developing an Incident Response Process Model for Chemical Facilities" at ISCRAM2013

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Developing an Incident Response Process Model for Chemical Facilities

  1. 1. Best Practice of Incident Response for Chemical Facilities 10th International ISCRAM Conference Baden-Baden, Germany Stephen C. Fortier 13 May 2013
  2. 2. Outline • Statement of the Problem • Significance • Scope and Limitations • Research Goals • Research Methodology • Qualitative Results • Quantitative Results • Summary of Findings • Recommendations for Future Research
  3. 3. Statement of the Problem • Chemical industry experts state that there is no standard or defined incident response mechanisms for the chemical industry. The experts said that incident response ranged from ad hoc to very formalized processes • There is poor collaboration between process control engineering and the information technology function which leads to less effective incident response, according to industry experts • No comprehensive description of information technology utilization for incident response
  4. 4. Significance • A thorough review of the literature provided no references to incident response mechanisms for the chemical industry. This research examined the current state-of-the-art of incident response mechanisms for chemical facilities • The development of a normalized incident response model would contribute to the scientific body of knowledge for incident response for chemical facilities
  5. 5. Scope and Limitations • This research was limited to incident response mechanisms for chemical facilities, and does not include preparedness or recovery • The research is limited to the physical infrastructure of a chemical facility, from the control of the chemical processes to the perimeter of the site • The timeline is limited from the first notification of an unplanned release to the development of the “go forward” plan • This research does not include external actors such a fire, rescue and police, etc.
  6. 6. Research Goals • Define the essential elements of an effective and efficient chemical facility incident response mechanism • Determine if the size of a chemical facility influences its ability to provide an effective response to a threat • Determine which technologies could be utilized to improve the incident response mechanism • Review the technology, processes and methods used in incident response to provide a range of improved solutions
  7. 7. Research Methodology 1. Interview industry experts. Developed an understanding of the problem through the use of informal interviews. 2. Formulate and test questions. Design of initial set of questions that were vetted by industry experts 3. Set qualifications for chemical facility participation (RMP*, CFATS, and Seveso) 4. Develop web-based questionnaire 5. Contact chemical facilities
  8. 8. Research Methodology (con’t) 6. Secure chemical facility participation. Collect and analyze Emergency Response Plans from each of the participating sites 7. Site visits and data collection. Administration of questionnaire to statistically representative population of mid- to senior-level chemical facility workers (experts) a) Create workflows for incident response b) Identify “actors” during incident response c) Identify information exchanged between activities d) Determine tools and technology used during response e) Determine timing and sequencing of activities during incident response
  9. 9. Research Methodology (con’t) 8. Generation and aggregation of descriptive and inferential statistical analysis of the questionnaire results 9. Interpretation of qualitative and quantitative results
  10. 10. Study Group There were 12 facilities that participated in the research
  11. 11. Study Group (con’t) Workforce size of chemical facility 35 experts participated in the study • Average years of experience: 22.09 • Median for years of experience: 20 • Standard deviation: 6.95
  12. 12. Study Group (con’t) Functions used during incident response
  13. 13. Qualitative Results (con’t) Incident response process for Alpha Facility
  14. 14. Use of Information Technology During Incident Response Utilization of information technology for incident response Use of automation during incident response
  15. 15. Best Practice Process Model for Incident Response
  16. 16. Quantitative Results ─ Critical Path Estimated times vs. calculated critical path times for each site Critical path analysis for Eta Facility
  17. 17. Quantitative Results (con’t) Methods for tracking personnel at chemical facilities
  18. 18. Quantitative Results (con’t)
  19. 19. Quantitative Results (con’t) Method to determine the chemistry of release
  20. 20. Quantitative Results (con’t) Method to determine quantity of release
  21. 21. Quantitative Results (con’t) Method to determine impact on local community
  22. 22. Quantitative Results (con’t) ERM response times to develop a “go forward” plan
  23. 23. Summary of Findings (con’t) Information flow during incident response
  24. 24. Summary of Findings (con’t) • The size of a chemical facility does influence its ability to respond to unplanned chemical releases • The utilization of decision support tools would improve incident response. The introduction of repeatable business processes, collection and reuse of incident data, and information technology automation would significantly contribute to an optimal incident response mechanism
  25. 25. Summary of Findings (con’t) • Emergency response managers underestimate the time required to fully understand the elements of an unplanned release and develop a mitigation plan • Decision support tools are not widely used during incident response to assist in problem resolution • Chemical facilities do not use an integrated information technology solution to support incident response
  26. 26. Summary of Findings (con’t) Recommendations to improve incident response
  27. 27. Further Research • Develop an information model of the information required during incident response. This model would be integrated with related ontology efforts in the emergency response community • Expand and implement one or more of the incident response process models at the chemical facilities that participated in the research project • Develop an integrated information system that ties together all of the information elements that have an impact on incident response • Develop an evacuation model specific to the chemical industry. Build on existing evacuation models

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