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Mike Riversdale:  “Your Users Don't Care”
Your “social media guru” for today
Why are we here? Not this
Or this
Or these
Why are we here? For these
OK, for these
Actually, for her
How are we gonna get there? Me
Then you
“ Cloud” - huh?
In the olden days
And then ... Web 2.0
List the geek terms Mike
Where did it all come from? Young 'uns
Don't have time to waste on Facebook
Where is the “work is boring” law?
This IS a change
Software gets to you differently
Saving you infrastructure costs
This IS a change
Social this, social that … ?!?
The walls of the corporate
It's changing structures
It's going “open” everyone!
Bring back the humanity
Everything must be actionable
This IS a change
“ What about me?”
The conversations are out there
They ARE talking about the systems
This IS a change
Remember the focus – NOT this
Your “Polish Lady” is your focus
Right, over to you ...
“ New Zealand, Clouds – 6.10pm” by EssjayNZ is back in NZ http://www.flickr.com/photos/essjay/255444384/  “ Mike presentin...
Mike Riversdale:  “Your Users Don't Care” Director at  WaveAdept.com Getting in touch could not be easier: +64 (0)21-169 1...
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itSMFnz

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An introduction to and potential changes from "cloud computing" to the IT service management arena

Published in: Technology, Business
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Transcript of "itSMFnz"

  1. 1. Mike Riversdale: “Your Users Don't Care”
  2. 2. Your “social media guru” for today
  3. 3. Why are we here? Not this
  4. 4. Or this
  5. 5. Or these
  6. 6. Why are we here? For these
  7. 7. OK, for these
  8. 8. Actually, for her
  9. 9. How are we gonna get there? Me
  10. 10. Then you
  11. 11. “ Cloud” - huh?
  12. 12. In the olden days
  13. 13. And then ... Web 2.0
  14. 14. List the geek terms Mike
  15. 15. Where did it all come from? Young 'uns
  16. 16. Don't have time to waste on Facebook
  17. 17. Where is the “work is boring” law?
  18. 18. This IS a change
  19. 19. Software gets to you differently
  20. 20. Saving you infrastructure costs
  21. 21. This IS a change
  22. 22. Social this, social that … ?!?
  23. 23. The walls of the corporate
  24. 24. It's changing structures
  25. 25. It's going “open” everyone!
  26. 26. Bring back the humanity
  27. 27. Everything must be actionable
  28. 28. This IS a change
  29. 29. “ What about me?”
  30. 30. The conversations are out there
  31. 31. They ARE talking about the systems
  32. 32. This IS a change
  33. 33. Remember the focus – NOT this
  34. 34. Your “Polish Lady” is your focus
  35. 35. Right, over to you ...
  36. 36. “ New Zealand, Clouds – 6.10pm” by EssjayNZ is back in NZ http://www.flickr.com/photos/essjay/255444384/ “ Mike presenting an AWA” by Mike Riversdale http://www.flickr.com/photos/mike_riversdale/2097385722/ “ Renae Mason - Team Australia blogger” by fullcodepress http://www.flickr.com/photos/fullcodepress/1203087718/ “ Appreciative audience” by kozyndan http://www.flickr.com/photos/kozyndan/2633278631/ “ office worker” by gradiola http://www.flickr.com/photos/jolanta_gradowicz/3289464881/ “ Business conference” by eivindfs http://www.flickr.com/photos/30613899@N04/2867900130/ “ Kiwifoo09” by Titine http://www.flickr.com/photos/titine/3283443804/ “ Sky over Wellington” by Mike Riversdale http://www.flickr.com/photos/mike_riversdale/373057980/ “ How's My Blogging” by Laughing Squid http://www.flickr.com/photos/laughingsquid/1184346933/ “ Return Of The King Social Network” by Walter Rafelsberger http://www.flickr.com/photos/walterra/436805745/ “ Through a window of Raglan Castle” by Mike Riversdale http://www.flickr.com/photos/mike_riversdale/230325982/ “ go play!” by solecism http://www.flickr.com/photos/visus/226665613/ “ No Facebook for You!” by hyku http://www.flickr.com/photos/hyku/660602577/ “ Google Office in Zurich” by andrewarchy http://www.flickr.com/photos/andrewarchy/2390282907/ “ Changing The Guard, Buckingham Palace, London. Pre October 1959” by sgterniebilko http://www.flickr.com/photos/hillview7/3037072259/ “ King, Queen and subjects” by anniemcq http://www.flickr.com/photos/anniemcq/2916181965/ “ The Reading Room of the British Library” by docpi http://www.flickr.com/photos/doc-click/175719233/ Flickr photo thanks
  37. 37. Mike Riversdale: “Your Users Don't Care” Director at WaveAdept.com Getting in touch could not be easier: +64 (0)21-169 1359 [email_address] http://www.linkedin.com/in/mikeriversdale Run a widely read “cloud computing for real people” blog at http://work.miramarmike.co.nz All over the Internet as listed on my Google profile http://www.google.com/profiles/mike.riversdale
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