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An introduction to and potential changes from "cloud computing" to the IT service management arena

An introduction to and potential changes from "cloud computing" to the IT service management arena



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    itSMFnz itSMFnz Presentation Transcript

    • Mike Riversdale: “Your Users Don't Care”
    • Your “social media guru” for today
    • Why are we here? Not this
    • Or this
    • Or these
    • Why are we here? For these
    • OK, for these
    • Actually, for her
    • How are we gonna get there? Me
    • Then you
    • “ Cloud” - huh?
    • In the olden days
    • And then ... Web 2.0
    • List the geek terms Mike
    • Where did it all come from? Young 'uns
    • Don't have time to waste on Facebook
    • Where is the “work is boring” law?
    • This IS a change
    • Software gets to you differently
    • Saving you infrastructure costs
    • This IS a change
    • Social this, social that … ?!?
    • The walls of the corporate
    • It's changing structures
    • It's going “open” everyone!
    • Bring back the humanity
    • Everything must be actionable
    • This IS a change
    • “ What about me?”
    • The conversations are out there
    • They ARE talking about the systems
    • This IS a change
    • Remember the focus – NOT this
    • Your “Polish Lady” is your focus
    • Right, over to you ...
    • “ New Zealand, Clouds – 6.10pm” by EssjayNZ is back in NZ http://www.flickr.com/photos/essjay/255444384/ “ Mike presenting an AWA” by Mike Riversdale http://www.flickr.com/photos/mike_riversdale/2097385722/ “ Renae Mason - Team Australia blogger” by fullcodepress http://www.flickr.com/photos/fullcodepress/1203087718/ “ Appreciative audience” by kozyndan http://www.flickr.com/photos/kozyndan/2633278631/ “ office worker” by gradiola http://www.flickr.com/photos/jolanta_gradowicz/3289464881/ “ Business conference” by eivindfs http://www.flickr.com/photos/30613899@N04/2867900130/ “ Kiwifoo09” by Titine http://www.flickr.com/photos/titine/3283443804/ “ Sky over Wellington” by Mike Riversdale http://www.flickr.com/photos/mike_riversdale/373057980/ “ How's My Blogging” by Laughing Squid http://www.flickr.com/photos/laughingsquid/1184346933/ “ Return Of The King Social Network” by Walter Rafelsberger http://www.flickr.com/photos/walterra/436805745/ “ Through a window of Raglan Castle” by Mike Riversdale http://www.flickr.com/photos/mike_riversdale/230325982/ “ go play!” by solecism http://www.flickr.com/photos/visus/226665613/ “ No Facebook for You!” by hyku http://www.flickr.com/photos/hyku/660602577/ “ Google Office in Zurich” by andrewarchy http://www.flickr.com/photos/andrewarchy/2390282907/ “ Changing The Guard, Buckingham Palace, London. Pre October 1959” by sgterniebilko http://www.flickr.com/photos/hillview7/3037072259/ “ King, Queen and subjects” by anniemcq http://www.flickr.com/photos/anniemcq/2916181965/ “ The Reading Room of the British Library” by docpi http://www.flickr.com/photos/doc-click/175719233/ Flickr photo thanks
    • Mike Riversdale: “Your Users Don't Care” Director at WaveAdept.com Getting in touch could not be easier: +64 (0)21-169 1359 [email_address] http://www.linkedin.com/in/mikeriversdale Run a widely read “cloud computing for real people” blog at http://work.miramarmike.co.nz All over the Internet as listed on my Google profile http://www.google.com/profiles/mike.riversdale