• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
The Value of Zero

The Value of Zero



Zero footprint viewer

Zero footprint viewer



Total Views
Views on SlideShare
Embed Views



0 Embeds 0

No embeds



Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
Post Comment
Edit your comment

    The Value of Zero The Value of Zero Presentation Transcript

    • “ The Value of Zero” Zero Footprint Viewing For ECM Presented by: William Martin and Ed Berberian June 7, 2009
    • Agenda
      • Company background
      • The Value of Zero
        • Document and image viewing in a new way
      • Case Study
        • Customer Requirements
        • Business and Customer Benefits
      • Demo
      • Q/A
    • Company Overview
      • Who is Snowbound Software?
      • Innovative developers of technology that augments applications throughout the entire document lifecycle from capture to archive.
      • Privately-held
        • Founded in 1996
        • Service over 1000 customers with millions of users
      • Target a variety of industries
        • Banking / Finance
        • Insurance
        • Life Sciences
        • Healthcare
        • Government (GSA Approved)
        • Transportation
        • Manufacturing
    • Snowbound and ECM Synergy
      • ECM Partners
        • EMC Documentum
        • IBM
      • Network of partners
      • specializing in numerous ECM offerings
        • EMC Documentum
        • IBM FileNet and Content Manager
        • SharePoint
        • Open Text
        • Alfresco
    • VirtualViewer™
      • What’s all the hype?
      • Next generation of high-speed™ document and image viewing suite
      • “ Mix and match” configuration
      • Client options:
        • 100% pure Java applet
        • .NET client
        • “ clientless” AJAX viewer
      • Server options:
        • 100% Java servlet
        • .NET servlet
    • VirtualViewer™ __ Zero footprint
      • What is the value of Zero?
      • Zero footprint – Zero “client licensing”
        • Eliminates ANY download
        • Allows complete mobility and access to content from ANYWHERE
      • Zero time and format restrictions
        • Provides High-speed viewing™ with our unique Page on Demand™ technology
        • View and annotate virtually ANY native document or image format
      • Zero maintenance
        • Cross platform negates issues with end user environments
        • Facilitates rapid deployment with easy to use APIs
    • VirtualViewer™ __ Zero footprint
      • When is Zero priceless?
      • No control over end user environment
      • Concerned with security and compliance mandates
      • Need easy and immediate access for remote users
      • Ability to view a wide variety of “native” formats
      • Require quick time-to-market
    • Where does Zero add value?
      • SAAS applications
      • Enterprise Content Management Systems
        • SharePoint, BPM, CRM, or any UI
      • Collaboration Solutions
      • Call Centers: Operators may experience slow refresh rates for images. This is due to bandwidth, remote locations, large files and multiple file types.
      •   Reprinting of EOBs: I some cases EOB documentation can consist of multiple formats and various document types ( PDF, Excel, XML). When a request comes in for “reprinting of EOBs” the size and dynamic nature of the content may be a challenge.
      • ANYWHERE that requires retrieval of documents and images
    • Case Study: Manitoulin Transport
      • Background
      • One of Canada’s largest freight management providers
      • Offers ground & international service, customs brokerage services, warehousing & distribution, and logistics supply chain management
      • Provides a portal for an avg. of 35,000 customers a month to view bills of lading proofs and invoices
    • Case Study: Manitoulin Transport
      • Pain Point
      • Current web viewer was not seamless and lacked in many areas:
        • Manitoulin had complex technical infrastructure with multiple systems
        • Difficult to install and manage
        • Loaded images EXTREMELY slow
        • Costly customer service
          • End user environment issues
          • Difficult to navigate
    • Case Study: Manitoulin Transport
      • Solution
      • VirtualViewer™
      • Benefits
      • Increased customer adoption of the Web portal as their primary way of monitoring shipments
      • Increased customer satisfaction due to the rapid access to documents
        • Customers able to better plan and manage inventory across their supply chains
      • Eliminated calls to technical support to access documents online
      • Enabled an infrastructure upgrade that had been previously impeded
    • Case Study: Manitoulin Transport
      • “ Since we switched over to VirtualViewer we haven’t had to answer any calls from our customers about how to access images through our portal.”
      • “ VirtualViewer is a phenominal application. It’s faster and cleaner than any of our previous viewing solutions.”
      • Tim Lalonde,
      • IT Director for Manitoulin Transport
    • Streaming v. Page on Demand Value of Zero Footprint Viewing Q & A