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How Pre-boomers, Boomers, Gen X-ers, and Millennials Can Survive, Thrive, and Collaborate Effectively in the 21st-Century Workplace

How Pre-boomers, Boomers, Gen X-ers, and Millennials Can Survive, Thrive, and Collaborate Effectively in the 21st-Century Workplace

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  • 1. The New American Workforce How Pre-boomers, Boomers, Gen X-ers, andMillennials Can Survive, Thrive, and Collaborate Effectively in the 21st-Century Workplace Footer, Date, Page 1
  • 2. The State of Today’s Workforce • We are drowning in data • We are increasingly mobile • The lines between work and life are increasingly blurred • Enterprise collaboration is becoming the norm • Our brains are struggling to adapt to information overload • For the first time, four generations are working together Copyright © 2012 Mindjet LLC 2
  • 3. Drowning in Data 1.8 zettabytes of new data were created in 2011, compared to 0.6 zettabytes in 2010. That’s the same as: • 116 Billion 16GB iPads • 64,800,000 years of HD video • 1,800,000,000,000,000 ,000,000 bytes Copyright © 2012 Mindjet LLC 3
  • 4. Drowning in Data It’s no wonder that interruptions caused by information overload cost U.S. companies $650 billion a year. Source: Basex – Information Overload: We Have Met the Enemy and He Is Us Copyright © 2012 Mindjet LLC 4
  • 5. Mobilization of the Workforce There are roughly 60 million mobile workers in the U.S. alone. That’s over one-third of the workforce! Help your team thrive in the 21st-century workplace. Copyright © 2012 Mindjet LLC 5
  • 6. Blurring Lines 2 in 3 information workers use software/devices for work and personal purposes. Copyright © 2012 Mindjet LLC 6
  • 7. The Collaborative Enterprise Enterprises are betting heavily on collaboration "49% of organizations will have invested in enterprise social software by the end of 2012.“ Source: Forrsights Software Survey, Q4 2011 Copyright © 2012 Mindjet LLC 7
  • 8. Changing Brains The demands of the 21st-century workforce are forcing our brains to adapt: • We need to know where to find information rather than how to remember information • The rapid flow of information can exceed our cognitive load • Constant interruption hurts productivity and effectiveness Copyright © 2012 Mindjet LLC 8
  • 9. Changing Brains Nicholas Carr, author of The Shallows: What the Internet is Doing to our Brains, argues that to cope with information overload, our brains are literally changing. Consequences of information overload include: • Shorter attention span • Skimming vs. reading • Lack of deep knowledge Copyright © 2012 Mindjet LLC 9
  • 10. Changing Generations For the first time in history, four generations are working together, all with different work styles, communication preferences, strengths, and challenges. Copyright © 2012 Mindjet LLC 10
  • 11. Pre-boomers In Context • Ages: 67 and higher • 5% of the workforce • Came of age during the Great Depression and World War II • Their workplace was revolutionized by: the telephone, the typewriter, the copy machine At Work • Attitude: No nonsense, pragmatic, waste not want not • Values: Hard work, stability, respect, loyalty • Communication style: Formal, precise • Strengths: Deeply committed, moved by needs rather than fads • Challenges: Adapting to change, finding balance between traditional institutions and modern business needs Copyright © 2012 Mindjet LLC 11
  • 12. Boomers In Context • Ages: 48 to 66 • 39% of the workforce • Came of age during the major social changes of the 1960s • Their workplace was revolutionized by: women entering the workforce, the personal computer At Work • Attitude: Optimistic, confident, proud • Values: Self-reliance, strong work ethic, face time • Communication style: Person-to-person • Strengths: Highly adaptable, skilled networkers, deep experience and expertise Challenges: Workaholic, command-and-control style of leadership, slow to adopt new technologies, struggle to delegate Copyright © 2012 Mindjet LLC 12
  • 13. Generation X In Context • Ages: 30 to 47 • 32% of the workforce • Came of age during the materialistic 1980s and the stock market crash of 1987 • Their workplace was revolutionized by: working moms, the Internet, IM At Work • Attitude: Lone-wolf, flexible, realistic • Values: Independence, clear expectations, professional growth • Communication style: Email-centric • Strengths: Extremely independent and resourceful, act as a bridge between Boomers and Millennials, well-suited to change management • Challenges: Can come across as cynical, limited loyalty, overly self-reliant Copyright © 2012 Mindjet LLC 13
  • 14. Millennials In Context • Ages: Under 30 • 25% of the workforce • Came of age during the .com boom and the Great Recession • Their workplace was revolutionized by: social media, smart phones, telecommuting At Work • Attitude: Constantly connected, high self-esteem, idealistic • Values: Meaningful work, flexibility, transparency • Communication style: Instantaneous and deeply social • Strengths: Digital natives, natural work-life integrators, strong communicators • Challenges: High-maintenance and high expectations, managing the information deluge, struggle with de facto authority Copyright © 2012 Mindjet LLC 14
  • 15. The Way We Work "The next decade or two will be defined more by fluidity than by any new, settled paradigm; if there is a pattern to all this, it is that there is no pattern.“ ~Fast Company, Jan 2012 Not only are four different generations trying to work together; the ways we work are constantly evolving. And the future is nothing but chaos. Copyright © 2012 Mindjet LLC 15
  • 16. The Way We Work The Evolution of a Job • Work 1.0: (Yesterday) Having a job for life • Work 2.0: (Today) Increasing flexibility and collaboration but still within a static workplace environment • Work 3.0: (Tomorrow) Independent workers who are remote, mobile, and highly connected in real-time, Help your team thrive in the getting projects done 21st-century workplace. Copyright © 2012 Mindjet LLC 16
  • 17. The Way We Work The Three Elements of Any Successful Project Seeing Doing Avoiding Silos Copyright © 2012 Mindjet LLC 17
  • 18. The Way We Work Most collaborative work management tools fall into one of two camps: Document-centric People-centric Copyright © 2012 Mindjet LLC 18
  • 19. The Way We Work Collaboration shouldn’t be either-or. In today’s highly-connected work environment, traditional models for working together break down. The solution must be both Document-centric + People-centric Copyright © 2012 Mindjet LLC 19
  • 20. 8 Tips for Successful Collaboration #1: Use the power of visualization • Overcome information overload • Enable common understanding Copyright © 2012 Mindjet LLC 20
  • 21. 8 Tips for Successful Collaboration #2: Lead by example • Become a user yourself • Appoint “social ambassadors” Copyright © 2012 Mindjet LLC 21
  • 22. 8 Tips for Successful Collaboration #3: Join vision (seeing) and action (doing) • Forcefully break communication silos • Foster a culture of transparency Copyright © 2012 Mindjet LLC 22
  • 23. 8 Tips for Successful Collaboration #4: Set team goals and expectations • Make them SMART (Specific, Measureable, Attainable, Realistic, Timely) • Hold your team accountable Copyright © 2012 Mindjet LLC 23
  • 24. 8 Tips for Successful Collaboration #5: Hold “collaboration retrospectives” • Focus on improving how you collaborate • Don’t just point out weaknesses. Celebrate successes, too. Copyright © 2012 Mindjet LLC 24
  • 25. 8 Tips for Successful Collaboration #6: Choose the right tools • Combine seeing and doing • Join people and content • Intuitive to use • Available whenever and wherever you are Copyright © 2012 Mindjet LLC 25
  • 26. 8 Tips for Successful Collaboration #7: Make time to turn it all off • And just THINK! Copyright © 2012 Mindjet LLC 26
  • 27. 8 Tips for Successful Collaboration #8: Check out and follow the Mindjet blog • For more tips to help your team collaborate effectively, visit blog.mindjet.com Copyright © 2012 Mindjet LLC 27
  • 28. The Future of Collaboration • Knowledge will flow across and between organizations and people • Seeing and doing will be tightly connected • Technology will be an enabler, not a barrier Copyright © 2012 Mindjet LLC 28
  • 29. Thank you! Help your team thrive in the 21st- century workplace. Try Mindjet free:Copyright © 2012 Mindjet LLC 29