Enter the world of ‘1neoteric’
India’s Leading Technology Solution Provider
About Us
• Customer Management
• Brand Management
• HR Administration
• Marketing
Group Strength
Our Value Proposition
Consulting and
Architecting
IT Infrastructure
Telecom
Software
Social Media
Integration
Marketing & ...
Our Evolution
1997 - Commencement of Distribution Business with Corporate Office in Mumbai & Branches in
Ahmedabad, Delhi ...
Products, solutions & services - All under one roof !
Our Domestic Reach
We have our representative offices in:
Dubai Singapore Shenzhen Australia Canada UK
Our Global Reach
MindSquare Management Team
Sanjay Prasad
Chief Mentor
Paras Shah
CEO - Neoteric
Vaishali Bansal
Director – Service Deliver...
IT Consulting
Strategy
IT
Infrastructure
Design
Migration &
Consolidation
Services
Backup & DR
Strategy
IT Procedure
& Pol...
Infrastructure Management Services
ITIL Helpdesk
• Multi language support
• English, Chinese,
Korean, Japanese,
etc.
• Glo...
Infrastructure Management Services
Database Management
• Manage and Troubleshoot and DB
activity
• Monitor performance and...
IT Consulting Services
Migration Services
• Infrastructure
Migration
• Data Center migration
• OS Migration
• Facility Mov...
IT Consulting Services
Server Consolidation
• Hardware Sizing & Recommend
suitable hardware
• Quality planning to reduce a...
Application Development & Support Services
Application Development
• Complete project responsibilities
including design, c...
Human Capital Management Services
Permanent Staffing
• Dedicated Team member for your Requirements
• Initial Screening of ...
MindSquare Operational Approach
Account Manager
Meet Employees
on regular basis
to address
queries
Coordinate with
MS Inte...
MindSquare Support Model
Onsite
Client
Location
MindSquare Engineers are at Client
Location. MindSquare Delivery Center
su...
MindSquare USP’s / Key Differentiator's
Our service model is
flexible and designed to
specific customer needs
Passion & Co...
MindSquare Methodology
• Retention
through
employee
engagement
Approach
• Regular
interaction,
Recognition and
build their...
MindSquare Methodology
• Bench and
backup
resources
Approach
• We plan these
resources for
business
continuity
Action
• At...
MindSquare Expertise
Our Key Clients
Our Key Clients
1neoteric - Offering value-addition
through ‘excellence’…
Think Technology,
Think 1neoteric
Thank You !
MindSquare Corporate Overview
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MindSquare Corporate Overview

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MindSquare Corporate Overview

  1. 1. Enter the world of ‘1neoteric’ India’s Leading Technology Solution Provider
  2. 2. About Us
  3. 3. • Customer Management • Brand Management • HR Administration • Marketing Group Strength
  4. 4. Our Value Proposition Consulting and Architecting IT Infrastructure Telecom Software Social Media Integration Marketing & Brand Management Development & Deployment Cloud & On Premise IT Infrastructure Audio Video Solutions Business & Mobile Applications 3rd Party Logistics Big Data Analytics Skill Upgrades & Development Post Deployment Support Managed Services Break Fix & Repairs On Site & Web based Training Support Software Support & Integration Reverse Logistics
  5. 5. Our Evolution 1997 - Commencement of Distribution Business with Corporate Office in Mumbai & Branches in Ahmedabad, Delhi & Mumbai 2002 - Began Singapore operations | First distributor to open a regional warehouse in Kolkata 2003 - Aggressively expanded Branch presence from 10 to 22 across India 2004 - Expanded International Operations to Dubai, Nepal, China and Hong Kong 2005 - Launch of ‘F1 Services’ as a division 2006 - Launch of value-added services in the form of ‘Xplore’ – India’s 1st digital experience lounge 2011 - Launch of ‘Evolve’ for offering techno-commercial training / Certified Training Courses to vendors, partners and technology enthusiasts 2012 - Launch of ‘F1 Services’ as ‘F1 Info Solutions and Services Private Limited’ – an autonomous, neutral, 3rd party post-sales service provider| Launch of ‘Techmind Solutions’ 2013-14 - Expanded reach to Australia and Dubai | Forayed into Software & App. Development space by launching ‘OneLeap’ | Launch of end-customer technology solutions team as part of Plus Plus Consulting & Services Pvt. Ltd. 2014 - Launch of ‘XcelFrameworks’ | neoteric forays into Australia 2014 – Integration of MindSquare & Ninth Dimension into 1 Neoteric
  6. 6. Products, solutions & services - All under one roof !
  7. 7. Our Domestic Reach
  8. 8. We have our representative offices in: Dubai Singapore Shenzhen Australia Canada UK Our Global Reach
  9. 9. MindSquare Management Team Sanjay Prasad Chief Mentor Paras Shah CEO - Neoteric Vaishali Bansal Director – Service Delivery Balakumar Vijayendran Director – Operations Sanjay Nayak Director - Technology Anup Nair Director - Neoteric
  10. 10. IT Consulting Strategy IT Infrastructure Design Migration & Consolidation Services Backup & DR Strategy IT Procedure & Policies Application Management Services Application Development Application Testing Application Configuration & Roll Out End User Training & Mock Run Application Support Infrastructure Management IT Infra Support Application Support Data Center Management NOC / Centralised Helpdesk Data Security & DB Management Human Capital Management Permanent Staffing Temp Staffing Our Services
  11. 11. Infrastructure Management Services ITIL Helpdesk • Multi language support • English, Chinese, Korean, Japanese, etc. • Global Coverage from India • Reduce IT operational cost • 24 x 7 support • ITIL knowledge / Certified Engineers. • MindSquare can help to consolidate your Help Desk Operations Desktop Management • Knowledge & Compliance on ITIL Framework • MCP / MCSE certified engineers • Excellent knowledge in Windows 7, XP, VPN, etc. • Good troubleshooting knowledge in outlook, office Application, etc. • Maintain SLA / CSAT • Inventory & Vendor Management Server Management • Microsoft, Solaris, HP_UX, AIX and Linux certified Engineers • Exchange, Clusters, Storage, etc. • Lotus Notes • Server & Software Installations • Backup Management & Patch Management • Performance Tuning & Upgradation
  12. 12. Infrastructure Management Services Database Management • Manage and Troubleshoot and DB activity • Monitor performance and manage parameters to provide fast responses to front-end users • Control access permissions and privileges • Develop, manage and test back-up and recovery plans • Ensure that storage and archiving procedures are functioning correctly • Capacity planning NOC / Network Management • Design and setup Network Operation Center • Cisco, Juniper • Monitoring Datacenter, Network (LAN, WAN), Servers uptime and services • Work with Service providers globally for WAN link issues
  13. 13. IT Consulting Services Migration Services • Infrastructure Migration • Data Center migration • OS Migration • Facility Move • Technology Migration • Project’s Infrastructure Transition Backup Strategy • Data Backups – a necessary part of risk management • Tape backups & Formats • When should backups take place? • Different types of backups • Backup Software IT Procedure & Policies • Setup IT policies as per Standards • Help to implement IT Operations document • Help to Implement “Best Practices” • Implement best IT security Policies • Optimize Resource utilization
  14. 14. IT Consulting Services Server Consolidation • Hardware Sizing & Recommend suitable hardware • Quality planning to reduce any downtime • Identify and Eliminate old under- utilized servers. • Increase efficient usage of Server resources • Effective utilization of data center and rack space Storage Consolidation • File Systems Management • Usage Report • Simplify backup and Restores • Avoid data loss from Disks failures • Flexible, scalable data storage • Seamless migration of Data
  15. 15. Application Development & Support Services Application Development • Complete project responsibilities including design, coding, unit testing, and documentation • Design application solutions that fully implement business requirements • Software Upgradation & Migration • Develop high quality software code in accordance with customer standards and development guidelines • Technology: SharePoint, .NET, PL/SQL, JavaScript, HTML, XML, Visual Basic, etc. Application Support • Troubleshoot production issues that resolve the issues without causing additional problems • Delivering support to business users and investigating and resolving application errors • Data discrepancies and queries • Coordinate with developers for any enhancements and source code changes • Support application configuration, customization and maintenance
  16. 16. Human Capital Management Services Permanent Staffing • Dedicated Team member for your Requirements • Initial Screening of Resume • Schedule interview with candidates as per client requirement and follow-ups • Background Verification of a Candidate (if required ) • Follow up with candidates till they join
  17. 17. MindSquare Operational Approach Account Manager Meet Employees on regular basis to address queries Coordinate with MS Internal team to fulfill employee queries Meet with Customer to take feedback & Share the report HR Meet Employees on Monthly / Need basis to address queries Meet Account Manager and MS Management to resolve the queries Management Meet Account Manager, HR on Monthly basis Meet Customer on Monthly basis to take feedback Meet employees on need basis
  18. 18. MindSquare Support Model Onsite Client Location MindSquare Engineers are at Client Location. MindSquare Delivery Center supports HR, Training, Administration And Account Management MindSquare Delivery Center Offshore Client Location MindSquare Delivery Center Hybrid Client Location MindSquare Engineers are at Client Location. MindSquare Delivery Center supports HR, Training, Administration And Account Management MindSquare Delivery Center
  19. 19. MindSquare USP’s / Key Differentiator's Our service model is flexible and designed to specific customer needs Passion & Commitment to our Customer Success In house highly qualified hiring team. Committed to deliver on time, every time SPOC for every customer for better communication and successful service delivery Process audit, based on customer need Bench Resource to ensure business continuity Easy approach to management Flexible Costing Strong client and employee engagement model
  20. 20. MindSquare Methodology • Retention through employee engagement Approach • Regular interaction, Recognition and build their career aspirations Action • Employee satisfaction which leads to better performance at work place Advantage • Acquiring Talent Approach • In house team with strong domain knowledge Action • Quick turn around time • Suitable candidates Advantage
  21. 21. MindSquare Methodology • Bench and backup resources Approach • We plan these resources for business continuity Action • Attrition and leaves can be managed with ease Advantage • Account Manager Approach • Strong customer and employee engagement Action • Proactive approach leads to faster resolution Advantage
  22. 22. MindSquare Expertise
  23. 23. Our Key Clients
  24. 24. Our Key Clients
  25. 25. 1neoteric - Offering value-addition through ‘excellence’… Think Technology, Think 1neoteric Thank You !

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