Public Service Re-Form: Towards a New
Balance
A Presentation by: The Honorable Jocelyne Bourgon P.C, O.C
Copenhagen, Septe...
© JBourgon 2013© JBourgon 2013 (2)
A NEW Synthesis of Public Administration
Serving in the 21st
Century
Re-Thinking
Re-Pos...
© JBourgon 2013© JBourgon 2013
The New Synthesis Framework (NS)
Societal
System-wide
Agency
Citizen/Family
Community
Socie...
© JBourgon 2013© JBourgon 2013
Positioning: The Power of a Broader Mental Map
AND
RESILIENCECOMPLIANCE
PERFORMANCE EMERGEN...
© JBourgon 2013© JBourgon 2013
Creating A New Synthesis
Positioning: The Power of a Broader Mental Map
Leveraging: The Col...
© JBourgon 2013© JBourgon 2013
The NS Journey Continues …
• Master Class for Master Practitioners
• Manager Workshop
• Exe...
… And the Journey Continues
© JBourgon 2013
© JBourgon 2013© JBourgon 2013
AND
RESILIENCECOMPLIANCE
PERFORMANCE EMERGENCE
SOCIETAL
RESULTS
STATE AUTHORITY
(GOVERNMENT...
© JBourgon 2013© JBourgon 2013
AND
RESILIENCECOMPLIANCE
PERFORMANCE EMERGENCE
SOCIETAL
RESULTS
STATE AUTHORITY
(GOVERNMENT...
© JBourgon 2013© JBourgon 2013
AND
RESILIENCECOMPLIANCE
PERFORMANCE EMERGENCE
SOCIETAL
RESULTS
STATE AUTHORITY
(GOVERNMENT...
© JBourgon 2013© JBourgon 2013 (2)
A NEW Synthesis of Public Administration
Serving in the 21st
Century
Re-Thinking
Re-Pos...
Public Service Re-Form: Towards a New Balance / Jocelyne Bourgon
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Public Service Re-Form: Towards a New Balance / Jocelyne Bourgon

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Keynote from How Public Design? 2013

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Public Service Re-Form: Towards a New Balance / Jocelyne Bourgon

  1. 1. Public Service Re-Form: Towards a New Balance A Presentation by: The Honorable Jocelyne Bourgon P.C, O.C Copenhagen, September 2013
  2. 2. © JBourgon 2013© JBourgon 2013 (2) A NEW Synthesis of Public Administration Serving in the 21st Century Re-Thinking Re-Positioning Re-Framing Re-Forming … Public Re-forms for a Public Purpose
  3. 3. © JBourgon 2013© JBourgon 2013 The New Synthesis Framework (NS) Societal System-wide Agency Citizen/Family Community Society AND Guardian/Steward Tax/Spend Legislate P artner E nable E m pow er RESILIENCECOMPLIANCE PERFORMANCE EMERGENCE SOCIETAL RESULTS STATE AUTHORITY (GOVERNMENT) CIVIC RESULTS COLLECTIVE POWER (GOVERNANCE) (3)
  4. 4. © JBourgon 2013© JBourgon 2013 Positioning: The Power of a Broader Mental Map AND RESILIENCECOMPLIANCE PERFORMANCE EMERGENCE SOCIETAL RESULTS STATE AUTHORITY (GOVERNMENT) CIVIC RESULTS COLLECTIVE POWER (GOVERNANCE) Leveraging: The Power of OthersEngaging: The Power of People as Value Creator (4)
  5. 5. © JBourgon 2013© JBourgon 2013 Creating A New Synthesis Positioning: The Power of a Broader Mental Map Leveraging: The Collective Power Engaging: The Power of Users As Value Creators Synthesising: The Power of a Compelling Narrative (5)
  6. 6. © JBourgon 2013© JBourgon 2013 The NS Journey Continues … • Master Class for Master Practitioners • Manager Workshop • Executive Workshop • Self Help Handbook for Practitioners Sharing the Knowledge Acquiring New Knowledge • Center of Government • Working Across Boundaries • Self-Organisation • Innovation & Co-Production (6)
  7. 7. … And the Journey Continues © JBourgon 2013
  8. 8. © JBourgon 2013© JBourgon 2013 AND RESILIENCECOMPLIANCE PERFORMANCE EMERGENCE SOCIETAL RESULTS STATE AUTHORITY (GOVERNMENT) CIVIC RESULTS COLLECTIVE POWER (GOVERNANCE) Positioning: The Power of a Broader Mental Map (9)
  9. 9. © JBourgon 2013© JBourgon 2013 AND RESILIENCECOMPLIANCE PERFORMANCE EMERGENCE SOCIETAL RESULTS STATE AUTHORITY (GOVERNMENT) CIVIC RESULTS COLLECTIVE POWER (GOVERNANCE) (10) Leveraging: The Power of Others
  10. 10. © JBourgon 2013© JBourgon 2013 AND RESILIENCECOMPLIANCE PERFORMANCE EMERGENCE SOCIETAL RESULTS STATE AUTHORITY (GOVERNMENT) CIVIC RESULTS COLLECTIVE POWER (GOVERNANCE) Engaging: The Power of People as Value Creator (11)
  11. 11. © JBourgon 2013© JBourgon 2013 (2) A NEW Synthesis of Public Administration Serving in the 21st Century Re-Thinking Re-Positioning Re-Framing Re-Forming … Public Re-forms by Design Adaptive Government and Resilient Society
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