Better lives. Stronger society / Joeri van der Steenhoven

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Keynote from How Public Design? 2013

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Better lives. Stronger society / Joeri van der Steenhoven

  1. 1. @joerivds Better lives. Stronger society. MaRS Solutions Lab How Public Design 2013, Mindlab Denmark September 3rd, 2013
  2. 2. @joerivds2 Time Complexity Public Systems Social Challenges
  3. 3. @joerivds Challenges for governments Economic and social challenges increasingly complex 3 Public resources are diminishing People are better educated and informed than ever before Technology increases capacity of people to organize themselves Society operates in networks Public sector operates in silos + + +
  4. 4. @joerivds4 To tackle complex social challenges and create system change, together with government, ngo’s, foundations, business, academia and the greater community MaRS Solutions Lab Chronic disease Redesign Public services Youth unemployment Food
  5. 5. @joerivds MaRS Solutions Lab 5 Wicked problems: there is no agreement on the nature of the problem, and certainly no clear view on what interventions might work to resolve it. (Grint, 2005) Adaptive leadership: Given their complex, contested nature, adaptive challenges require public managers to engage in the exercise of leadership. (Heifetz, 1995)
  6. 6. @joerivds6 • part of MaRS (independent non-profit) • small core team complemented with secondments, interns & contractors • three streams of funding: 1. basic funding through a family endowment 2. challenge-based funding (partnerships with government, foundations) 3. activity-based funding (grants/fees for service/sponsorships) MaRS Solutions Lab
  7. 7. @joerivds The value of labs A lab is a dedicated unit that works on complex challenges which require system change A lab has no answers but a process, a set of methods and tools to find answers to these challenges A lab provides a common space and support for collaborative experimentation and learning Al lab introduces new approaches and new (citizen-centered) perspectives 7
  8. 8. @joerivds Design principles • Start with the citizen, then look at the system • Create with users and stakeholders , not for them • Always look for the smallest intervention with the largest possible impact • No action without reflection, no reflection without action • Combine to diagnose problems, to galvanize change and to deliver concrete improvements 8
  9. 9. @joerivds9 Innovators Key stake- holders Capacity Solutions DesignDefine Early Majority Early Adopters Prototype Scale Develop Build evidence FormulateFrame Public Policy Systemchange
  10. 10. @joerivds10 Innovators Key stake- holders Capacity Solutions DesignDefine Early Majority Early Adopters Prototype Scale Develop Build evidence FormulateFrame Public Policy Systemchange
  11. 11. @joerivds11 Innovators Key stake- holders Capacity Solutions DesignDefine Early Majority Early Adopters Prototype Scale Develop Build evidence FormulateFrame Public Policy Systemchange
  12. 12. @joerivds12 Innovators Key stake- holders Capacity Solutions DesignDefine Early Majority Early Adopters Prototype Scale Develop Build evidence FormulateFrame Public Policy Systemchange Hypothesis SynthesisInterventionAnalysis
  13. 13. @joerivds Better lives. Stronger society. MaRS Solutions Lab How Public Design 2013, Mindlab Denmark September 3rd, 2013

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