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  • 1. Technology Planning for Small Non-profits # 11NTCsmallplan Kristin Anderson Tony Brunswick Dan Shenk-Evans
  • 2. Session Evaluation Each entry via text or web is a chance to win great NTEN prizes throughout the day! Session Evaluations Powered By: TEXT Text #NTCsmallplan to 69866. ONLINE Use #NTCsmallplan at http://nten.org/ntc/eval
  • 3. Take-aways
    • Assigning IT responsibilities in a small org
    • How to prioritize IT decision-making
    • Basic Elements of IT Budget
  • 4. Agenda
    • Introductions
    • Overview
    • Responsibility for IT
    • Prioritizing IT
    • Basic elements of IT Budget
    • Panel Q&A
    • Closing
  • 5. Speakers
    • Kristin Anderson Director of Operations, Congressional Hunger Center
    • Tony Brunswick COO, LIFT
    • Dan Shenk Evans IT Director, Capital Area Food Bank
    • Johan Hammerstrom VP Client Services, Community IT Innovators
  • 6. small
  • 7. responsibility
  • 8. Ownership
    • Someone has to own IT
    • They need to have authority
    • Executive leadership needs to support them
    • Having a point person has an impact
    • What will fit with your culture?
    responsibility
  • 9. Getting buy-in…
    • Walk leadership through different scenarios
    • Tell some good stories
    • Educate leadership in an inclusive way
    • Set realistic expectations
    • Be patient, be persistent
    responsibility
  • 10. Value of IT
    • Return on investment
    • Achieving the mission
    • What your peers are doing
    • Know what matters to leadership
    • Impact on job satisfaction and retention
    responsibility
  • 11. Dividing IT responsibilities
    • Network Infrastructure
    • Databases and data assets
      • Financial
      • Fundraising : CRM
      • Programs
    • Online communication
      • Web site & Social Media
    responsibility
  • 12. Affirmation
    • Technology is important, your organization needs to be focused on it
    • Focusing on technology brings tremendous value to your organization
    responsibility
  • 13. prioritizing
  • 14. Assess the current state
    • Talk to staff
    • Listen to your gut
    • Conduct a formal network audit
    prioritizing
  • 15. Organizational strategy
    • What is your strategic plan?
    • Look over the last 2-3 years, and 2-3 years ahead
    • Growth, Reduction, New funding sources, New programs, New locations
    prioritizing
  • 16. Capacity
    • What is your internal capacity?
    • Pros/Cons of working with consultants
    prioritizing
  • 17. budgeting
  • 18. Hardware
    • Network
      • Switches
      • Firewall
    • Servers
      • Cloud
      • Virtualization & consolidation
    budgeting
  • 19. Hardware
    • Workstations
      • Replace every 3-5 years
      • Align with your funding
      • Cascade down to interns, volunteers
    • Laptops
      • Replace every 3 years
      • Support contract and warranty
    • Budget for eCycling!
    budgeting
  • 20. Software
    • Hosting
      • Host locally?
      • Migrate to the cloud?
    • Routine upgrades
      • Upgrade server OS
      • Upgrade Office version
    • Training to use software
    budgeting
  • 21. Security
    • Backup
      • Local devices
      • Hosted service
    • Anti-virus
      • Local software
      • Email & Web filtering
    • Passwords
    budgeting
  • 22. Ongoing Contracts
    • Internet Services
      • Internet Connection
      • Web-hosting
      • Domain name
    • Annual Support Contracts
      • Hardware
      • Software
    budgeting
  • 23. Support
    • IT Support:
      • In-house
      • Volunteer
      • Support firm
    • IT Acceptable Use Policy
    budgeting
  • 24. Ensuring follow-through
    • Assign clear owners within the organization
    • Meet regularly
    • Present results
    • Compare to budget
    budgeting
  • 25. www.citidc.com/ntc
    • this presentation
    • budget spreadsheet template
    • additional resources
    • contact info
  • 26. Session Evaluation Each entry via text or web is a chance to win great NTEN prizes throughout the day! Session Evaluations Powered By: TEXT Text #NTCsmallplan to 69866. ONLINE Use #NTCsmallplan at http://nten.org/ntc/eval