ICCP 2012 Globe Trotter Cultural Shock “It is the mark of the cultured man that he isaware of the fact that equality is an ethical and not a biological principle” Ashley Montagu Milson Veloso Leonardo Machado Counselors Globe Trotter 2011-2012
ICCP 2012 Globe TrotterCultural Shock how to be prepared to a cross-cultural experience
ICCP 2012 Globe Trotter What is Cultural Shock Why to be prepared How to deal successfully
ICCP 2012 Globe TrotterWhat is Cultural Shock? It’s a natural human reaction, when facing different ways of living, from those we are used to.
ICCP 2012 Globe Trotter Why to be prepared You are representing Globe Trotter, your Country, your Culture... You have a work to accomplish... You will deal with people... You must get something significant from this experience...
ICCP 2012 Globe Trotter We react in different ways Surprise Feelings of inadequacy Rejection Homesickness Angry Boredom Anxiety Fatigue Helplessness Paranoia Depression Physical Ailments Curiosity
ICCP 2012 Globe Trotter All the places have an ugly sideHow to look at them, it’s up to you!
ICCP 2012 Globe Trotter Ways of living differ onFoodSignalsLanguageReligionSocial rules
ICCP 2012 Globe Trotter Let’s practice! Imagine you are meeting YMCA members from different countries Like you, each one must respect their own cultural rules Follow the guidelines, greeting your colleagues in accordance to your role Take time to explain to your colleagues something about your culture
ICCP 2012 Globe Trotter What’s the matter in Changing? Physiological Psychological Sociological
ICCP 2012 Globe Trotter Transition Stages Through ChangesDenial CommitmentResistance Exploration Based on Elisabeth Kubler-Ross
ICCP 2012 Globe Trotter Denial• Avoid the topic of the change• Naive enthusiasm Based on Elisabeth Kubler-Ross
ICCP 2012 Globe Trotter • “Why me?” • Show anger • Complain • Feel overwhelmed, depressedResistance Based on Elisabeth Kubler-Ross
ICCP 2012 Globe Trotter• Are energetic• Learn and discover possibilities• People are ready to plan for the future Exploration Based on Elisabeth Kubler-Ross
ICCP 2012Globe Trotter Commitment• Able to leverage opportunities• Feel accountable for the results Based on Elisabeth Kubler-Ross
ICCP 2012 Globe TrotterSummary : Cultural Shock Phases 1. Initial Euphoria 2. Irritability and hostility 3. Gradual Adjustment 4. Adaptation and Biculturalism
ICCP 2012 Globe Trotter And when you come back… guess what!?When you go… When you’re back…
ICCP 2012 Globe Trotter How to overcome Cultural Shock Be an avid learner about the country Find someone that has been there to gain perspective Establish strong friendship with people from the host culture Be ready to laugh at yourself
ICCP 2012 Globe Trotter How to overcome Cultural Shock Avoid foreigners complaining about the host culture Make a list of positive things about the culture Try to trace every “strange action” to its underlying values
ICCP 2012Globe Trotter Wrap Up... Cultural Shock it’s natural, but with preparation can be lessened Change Management accepting it’s a process, it will help you to overcome the difficulties
ICCP 2012 Globe Trotter Cultural ShockHappiness is a choice! Milson Veloso email@example.com Leonardo Machado firstname.lastname@example.org Counselors Globe Trotter 2011-2012