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Here’s an Interactive Voice Response IVR system focused presentation from Milsoft's 2009 User Conference informative. It was originally presented there by Mike Rudolph. The Milsoft Electric Utility Solutions Users Conference is the premier event for both our users and vendors offering interoperable electric utility management services that enhance Milsoft’s Smart Grid Systems. If you’d like to receive information about our software training events, you can email: email@example.com.