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Corporate Presentation (english)
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Corporate Presentation (english)

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Mildmac corporate presentation describing different service areas of the company

Mildmac corporate presentation describing different service areas of the company

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    Corporate Presentation (english) Corporate Presentation (english) Presentation Transcript

    • Integrating Technological SolutionsHumanizing Technology g gy
    • Company Areas Products Clients & Quality Partners R&D 1 The Company 2 Business Areas Hw & Sw Support and Maintenance Services Internet Services IP Communications VoIP Technology and Integrated Services Engineering, Integration and Installation Services Selling and Rental of Products Creative Design and Software Development 3 Products 4 Clients/Partners 5 Quality and R&D
    • Company Areas Products Clients & Quality Partners R&D 1 The Company
    • Company Areas Products Clients & Quality Partners R&D 11 The Company Compan MILDMAC was founded in 1988, and the aim of the company was to undertake: electronic engineering projects, hardware and software integration, and telematics and computing support and maintenance services. These services d l d d h are oriented to professional and business environments. In 1993/94 the company expands its scope of services creating a department to provide Communications Solutions. This new department is responsible for: the development of technology and engineering solutions dealing with Internet, as well as networks and systems support and maintenance services. In 1995/96 MildMac launches a new business line focused on Creative Design and Software Development centred on the Internet. With this objective in mind a new company was set up, Espacio Digital. This company undertakes programming and web design projects. Large projects have been carried out for important clients such as Grupo Prisa, Daewoo Motor Iberia, Warner Bros, Cetursa Sierra Nevada, Metro de Madrid, Teatro Real...
    • Company Areas Products Clients & Quality Partners R&D 1 The Compan Company In 1996, along with Banesto, we built one of the first e-commerce portals in Spain (AZ Centro”). We developed one of the first bank payment gateways through th I t th h the Internet i S i MILDMAC was responsible f providing th t in Spain. ibl for idi the technology, analysing necessary solutions needed and the project management while Espacio Digital carried out the creative design. Currently MILDMAC is a technological company that offers solutions which Currently, enables its clients to make the most of latest innovations in communications, hardware, software and related products. p g p g We place great importance in our customer service commitment offering efficient, flexible, reliable and personalized services. M MA is reliable and committed to its clients. MILDMAC l bl d d l
    • Company Areas Products Clients & Quality Partners R&D 2 Business Areas
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 Hw & Sw Support and Maintenance Services w Suppo a d Ma e a ce Se v ces Internet Services IP Communications VoIP T h l V IP Technology and Integrated S i dI t t d Services Engineering, Integration and Installation Services Selling and Renting of Products Creative Design and Software Development (Espacio Digital)
    • Company Areas Products Clients & Quality Partners R&D 2 Business Areas Hw & Sw Support and Maintenance Services
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 Hw Sw Support and H &S S t d Maintenance Services HELPDESK Fast d ff F and efficient remote support S Service provided f d d from MILDMAC f l facilities. Personalized help desk services (remote and/or on-site) to solve any reported Incidents and issues. Full support both of customer issues and network management:  Network administration, user management, network performance optimization, shared resources.. g , ,  Network and Communication Management: routers, firewalls, service providers, issue tracking and troubleshooting, remote access to the network….Mildmac always proposes network improvements to our clients: scalability, performance, new technologies… W d Windows, Unix and Linux S d Server S System Ad f Administration: configuration, updates, patches, security…  Computer user support: access management, desktop configuration, program installation installation..  Day to day checks on: security backups, antiviruses updates, database administration tasks…
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 Hw Sw Support and H &S S t d Maintenance Services ONSITE SUPPORT MILDMAC offers on-site support, maintenance, administration and troubleshooting services to its client when demanded or if it is impossible to carry out these services remotely. There will always be a Help Desk Service linked to an on-site service. Service Level Agreements (priorities, response time, timetables...) are always adapted to the client needs. The aim of the service is to guarantee the proper operation of the company´s infrastructure, which can´t be remotely accessed.
    • Company Areas Products Clients & Quality Partners R&D 2 Business B siness Areas Internet Services
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 Internet S i I t t Services HOSTING Shared Web Hosting both in Linux and Windows O.S. platforms, with the highest scalability. Last generation HP-Proliant dedicated Servers . Although standard configuration offers a great amount of services it is possible to contract other f ff f bl h services to meet our customer´s needs. Unbalanced solutions (frontend server –backend server), suitable for medium size projects with dynamic content based on intensive use of database content, database. Load balancing solutions are the best way to meet our client´s needs when there is an increase in capacity demand, without incurring high costs and in a transparent manner. This approach guarantees that in the long run the servers p pp g g will not became obsolete again.
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 Internet S i I t t Services HOUSING This service is ideal for companies which have their own technological platform and wish to house it in external facilities. Our installations are optimized to provide a totally secure operation. The companies which choose this service will be able to take advantage of the same additional services offered to clients which contract d d dedicated servers. d Moreover, other services which can be contracted are: The renting of racks This service is oriented to customers who require racks. space for servers with standard measurements. Private Servers that allow our customers to make the most of a dedicated server (performance, control ability …) thus cutting down on costs due to (p , y ) g shared hosting. A flexible and ideal solution suitable for e-commerce web sites hosting, complex applications, web sites with high traffic, multiple domain environments sharing the same resources.
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 Internet S i I t t Services VIRTUALIZATION Virtualization provides a considerable saving in costs compared to ownership of an IT infrastructure. MILDMAC offers a complete service of: analysis, consultancy, design, implementation, training and maintenance, guaranteeing the success of our customer´s virtualization projects WEBMAIL AND CORPORATE ELECTRONIC MAIL A fast, flexible and reliable platform for your communications is offered. This includes i l d not only powerful antiviruses and anti-spam filt t l f l ti i d ti filters b t also t l f but l tools for managing e-mail and customizable webmail services. DOMAIN REGISTRATION With more than 1,000 registered domains in the last 8 years, MILDMAC has acquired great experience in registering national and international domains.
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 Internet S i I t t Services SECURE SERVER FOR E-COMMERCE REGISTRATION AND POSITIONIONG IN SEARCH ENGINES Nowadays it is vital to develop strategies which maximizes your presence and the y p g y p visibility of your web project to potential clients. In order to achieve this it is crucial to rely on a high positioning in search engines. DNS ZONES MANAGEMENT AND ADMINISTRATION
    • Company Areas Products Clients & Quality Partners R&D 2 Business B siness Areas IP Communications
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 IP C Communications i ti INTERNET CONNECTIONS VIA ADSL, LMDS (Local Multipoint Distribution Service) INTERNET CONNECTION VIA SATELITE LAN SECURITY AND FIREWALLS Solutions to protect your information and security against internal or external attacks BRANCH OFFICE CONNECTIVITY Solutions to share information with remote users in real time, as if they were in a local environment. Depending on the geographical distribution of the offices, the technology used for remote connectivity can be: ADSL, LMDS, MPLS, FRAME RELAY, WIMAX, WIFI. VPN. , ,
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 IP C Communications i ti VIRTUAL PRIVATE NETWORKS (VPN) By implementing a private network using a public network, such as Internet, among several offices belonging to the same company, it is possible to reduce significantly communication costs. ADSL, FRAME RELAY, LMDS, etc., can be used to build a VPN. Security and confidentiality are guaranteed th fid ti lit t d through authentication and encryption algorithms. h th ti ti d ti l ith SECURITY IN COMMUNICATIONS In every communication project MILDMAC focuses its efforts on implementing all necessary safety procedures.
    • Company Areas Products Clients & Quality Partners R&D 2 Business Areas VoIP Technology
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 VoIP Technology V IP T h l MILDMAC offers advanced IP telephony services. Wide range of solutions based on Asterisk ® and 3CX technologies. IP PBX AND TELEPHONY SERVICES AD HOC AD-HOC DEVELOPMENT PRODUCT DEVELOPMENT SOLUTIONS IMPLEMENTATION VOIP FUTURA
    • Company Areas Products Clients & Quality Partners R&D 2 Business B siness AreasEngineering Services
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 Engineering S i E i i Services Our planning and development Engineering Services aims to support our customers in their projects related to cabling and communication infrastructure. Evaluation d E l ti and monitoring of requirements, certifications... it i f i t tifi ti PLANNING AND REQUIREMENTS ANALYSIS Definition of functional requirements and needs to be covered, identifying general and particular conditions to be taken into account. selection. Technology and topology selection Identification and definition of global needs, access points and final functionality. Final specifications: technology, cabling, access points, devices.. Analysis of expenses involved in the project. Final document ( R F ld (or Request F P For Proposal if needed). l f d d)
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 Engineering S i E i i Services PROJECT MONITORING AND COORDINATION Throughout the project, MILDMAC monitors and evaluates the fulfilment of defined quality standards, functionality, timing and deadlines that need to be met. CERTIFICATION MILDMAC evaluates and certifies that required quality standards have been reached according to the previously defined electronic and radio electric specifications. CONSULTANCY Analysis and development of specific needs. Consultancy which evaluates and defines the needs to develop new business lines. Security and Communications Consultancy Ad hoc projects y j Turnkey Projects:  Security and Communications  Hardware, software and Operating Systems  Networks planning (cabling, wireless..).  Ad hoc Software Interfaces development.
    • Company Areas Products Clients & Quality Partners R&D 2 Business B siness AreaSelling and Rental of Products
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 Selling d S lli and rental of products t l f d t HARDWARE PRODUCTS Selling of computing professional products: PC`s, peripheral devices, mainframes, servers… including the software related to them. Selling of consumables, printers.. Rental of products, including associated maintenance services. This is an ideal way to acquire and use advanced products without large investments. Our clients have the certainty of free product substitution if a product needs replacing replacing. SOFTWARE PRODUCTS Antiviruses, Inquiero, etc…
    • Company Areas Products Clients & Quality Partners R&D 2 Business B siness Areas Creative Design and Software Development S f l
    • Company Areas Products Clients & Partners Quality R&D Business Areas 2 Creative D i and S ft C ti Design d Software D Development l t ESPACIO DIGITAL S.L is the company from which we provide the following services: CREATIVE DESING AND WEBSITES DEVELOPMENT. E-COMMERCE AND BANK PAYMENT GATEWAYS PROJECTS AD HOC AND COMMERCIAL INTERNET CORPORATE APPLICATIONS. E-COMMERCE. CRM AND LOYALTY SOFTWARE WEB CONTENTS MANAGEMENT.
    • Company Areas Products Clients & Quality Partners R&D 3 Products
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura is an IP telephony and messaging platform developed by MILDMAC. With our system, companies of any size can finally implement advanced messaging and voice services without large investments. Unlike traditional or proprietary PBX phone systems, VoIPFutura is based in Asterisk, the most extended open source IP PBX software. VIRTUALIZO Under the name Virtualizo, MILDMAC commercialises virtualization solutions based on those which exist in the market. Virtualization enables companies to reduce its IT infrastructure costs significantly. d f f l MILDMAC deploys a complete range of services to guarantee the success of our customers´ virtualization projects: analysis, consultancy, design, implementation, training, support and maintenance.
    • Company Areas Products Clients & Quality Partners R&D 3 Products Prod cts VoIPFutura
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura VoIPFutura is a range of IP messaging and telephony platforms developed by MILDMAC. Products developed by MILDMAC : CORE, is a private PBX provided with basic functionality. VoIPFuture Core is a simple PBX which can evolve into more complex configurations configurations.
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura VOIPFUTURA MULTISITE, allows a company to connect easily to several sites or offices. Calls amongst these offices are carried out at no cost. The administration and management of the entire network can be centralized. Moreover, each office could work independently using their own telephone lines.
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura VOIPFUTURA ASSISTANT. Enables IP functionality to existing PBXs and Call Centres without the need to replace them. A solution oriented to large and medium size companies which make the most of a last generation IP PBX with minimum investment.
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura VOIPFUTURA CALLCENTER. The best solution to optimise your customer service, saving time and reducing costs. A complete set of advanced functionality is implemented: intelligent call routing, advanced reports, external software integration, CTI integration, calls recording, outlook integration, MailCall…
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura VOIPFUTURA LITE is designed for simple implementations and fast deployment. IP lines and links are used for voice traffic thus saving on call costs. This solution requires a very l h l low investment bbecause no additional dd l hardware (cards) needs to be installed. Furthermore, it is not necessary to purchase phone sets because it is possible to use free software phones (softphones) installed in PCs.
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura VOIPFUTURA SKYPE The integration of Skype in VoIPFutura will allow you to establish communications between any IP terminal (land lines and mobile phones) and Skype terminals: SMS´s sent f bl h ) d k l M from a Skype terminal, k l calls between Skype terminals integrated in your PBX, monitoring of your Skype credit, transfer calls amongst terminals, monitoring your Skype Terminal state… and a wide range of powerful integration features. By using skype you will save money and take advantage of all of these services.
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura VOIPFUTURA ROIP Integration of Radio Transmitter (i.e. professional walkies-talkies or hand-held radio transmitters) with IP Telephony (VoIPFutura). RoIP Gateway Ad ( ) Adapter enables you to work with Radio bl k h d Transmitters as if they were any VoIPFutura´s extension.
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura VOIPFUTURA ROIP MULTI Integration, control and supervision of several radio transmitters, from any geographic al location.
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura VOIPFUTURA ROIP RESCUE Apart from making the most of VoIPFutura RoIP (Radio Over IP Radio Transmitters Integration, Control and Management Centres) this , technology enables the transmission and processing of encoded emergency h l bl h d f d d information. This information can be sent from remote devices (sensors..) or be manually activated in the face of an emergency (i.e. through radio transmitters… ) Ideal for emergency services, rescue teams, etc.
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura VOIPFUTURA GEO Location of resources, people and devices. Locate and control the position of deployed resources, listening to the information provided b d ff f d d by different GPSs. ( (Triangulation). This information l ) h f can be sent to mobile devices, web applications… allowing the knowledge of their precise location.
    • Company Areas Products Clients & Partners Quality R&D Products 3 VoIPFutura Devices and Sensors Integration VoIPFutura easily enables the integration of information coming from remote devices and sensors (RFID, humidity and Temperature…) within your operational and b h d d ) h l d business processes. Moreover, you will be able to control remote devices from your phone terminals (for example: a motorized ip camera).
    • Company Areas Products Clients & Quality Partners R&D 3 Products Prod cts Virtualization
    • Company Areas Products Clients & Partners Quality R&D Products 3 Virtualizo Mildmac virtualization services and solutions can be contrated in several ways: Consultancy C lt We analyse your physical and virtual IT infrastructure requirements in order to plan, implement or to identify potential projects or needs your company has. Training We design training courses for your employees. We document your virtual infrastructure. infrastructure Our customers are able to manage their own virtual infrastructure by themselves. Support Our customer support department solves issues or queries, remotely or on-site. Implementing Virtual infrastructure installation, configuration and set up.
    • Company Areas Products Clients & Partners Quality R&D Products 3 Virtualizo We provide all these services at different levels: Start-up The most inexpensive and simple way to face a virtualization project. No software licences costs Planned and gradual training in virtualization services. costs. services Premium Companies invest in their virtualization infrastructure at their pace. Beginning pace from scratch we propose a virtualization plan for the new services we provide. Virtual and physical environments coexist. Business in a cloud Studying and evaluating your company needs (ranging from servers to workstations) we design the best virtualization project to meet your needs. Take full advantage of virtualization technology opportunities.
    • Company Areas Products Clients & Quality Partners R&D 4 Clients/Partners
    • Company Areas Products Clients & Partners Quality R&D Clients/Partners 4 Clients
    • Company Areas Products Clients & Partners Quality R&D Clientes/Partners 4 Partners
    • Company Areas Products Clients & Quality Partners R&D 5 Quality and R&D
    • empresaCompany ámbitos Areas productos Products clientes Clients & calidad Quality partners Partners i+d R&D 5 Quality and R&D Since its beginnings MILDMAC has been an innovative company developing products and services which are then adopted by large companies. MILDMAC has l h always b been one step ahead i i market offering solutions and services b h d in its k ff i l i d i by far before its competitors. Without doubt, it is our customers who endorse the high quality of our services. This is the main reason why large and medium businesses contract MILDMAC services (Grupo Time Warner en España, Chevrolet, Cetursa Sierra Nevada...) Our employees at MILDMAC, are certified in main market technologies: CISCO ®, MICROSOFT ®, HEWLETT PACKARD ®, 3COM ®, ASTERISK®… amongst g other certifications which are renewed annually.