Can I extend or renew myloans?Left click with your mouse to move tothe next slide
You can renew the loans on items borrowed from the Library up to 3 times*, provided they have not been reserved by another student. There are 3 ways you can renew your loans.* This does not include books borrowed through Inter Library Loans. You must speak to Library staff if you need to renew an Inter Library Loan book.
1. In person• Come to the Library counter on the ground floor of the LRC.• Staff there will open your record and renew your loans for you.
2. Do it yourself with your Heritage Account.• Every student who joins the Library has their own account on the Heritage Library Catalogue.• You can use this to renew your loans and reserve books too.
How to find the Heritage LibraryCatalogue.• You can find it on the Intranet/NCD Online.• Look for it under Systems.• Click on the Heritage Library Catalogue link and then click on the button in the next screen.
Using your Heritage Account• When Heritage opens enter your enrolment number and PIN in the boxes on the right of the Screen.• Click on the Login button.• Your account will now open.
Using your Heritage Account• Click on the Account tab to see the items you have out on loan.
Using your Heritage Account• Click the tick boxes on the right and then click on the Renew button.
Using your Heritage Account• Your loans will then be renewed, provided: – they have not been renewed 3 times before. – they have not been reserved by other students. – Your account has not been blocked due to outstanding overdue charges.
3. By phone• If you cannot get into college or are unable to renew your books through Heritage, then please phone the Library on 0191 375 4370• Staff will be happy to renew your loans for you.
Do you need more help?If you have any questions about this or any other matters please come and see a member of LRC staff. You can also contact the Library by phone on 0191 375 4370 or by email firstname.lastname@example.org
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