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ere is the presentation I gave with Kelvin Jonck from Cell C at the Social Media World Forum
I presented a brief and basic overview of how to use Social Media monitoring to help you shape and define your social media strategy.
Kelvin talks practically about how Cell C (major telco provider) use monitoring to help them run their Social Business
Cape Town ICC - June 1st 201
Clipping is a handy way to collect important slides you want to go back to later.