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EarthLink Business - EarthLink 365+
EarthLink Business - EarthLink 365+
EarthLink Business - EarthLink 365+
EarthLink Business - EarthLink 365+
EarthLink Business - EarthLink 365+
EarthLink Business - EarthLink 365+
EarthLink Business - EarthLink 365+
EarthLink Business - EarthLink 365+
EarthLink Business - EarthLink 365+
EarthLink Business - EarthLink 365+
EarthLink Business - EarthLink 365+
EarthLink Business - EarthLink 365+
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EarthLink Business - EarthLink 365+

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Hosted Collaboration Solution

Hosted Collaboration Solution

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  • For many businesses, email communication is the PRIMARY vehicle for employee communication and collaboration, so anything that causes email to not work properly or not be up and running all the time negatively impacts employee productivity and becomes a major headache for the business owner and the IT team. And more employees are expecting company email to operate seamlessly on their personal smartphones and other devices. No IT manager wants to get the late night calls from their CEO wondering why his or her email isn’t working. Today’s business owner also wants to have an email that doesn’t require capital expenditures or consume lots of operating expenses or IT staff resources.to mange the hardware, software and security of their email. Add to this the federal compliance requirements and running an email service on an in-house basis can easily become an unwanted burden. Some experts suggest that Email might be the best and easiest application for businesses to move to the Cloud.
  • Slide objective Review the features and benefits of Exchange Online. Talking points Exchange Online provides benefits of cloud-based e-mail with the robust capabilities of an on-premises Exchange deployment. Anywhere Access: Anywhere access to mailbox data from PC, Web, and mobile devices. Large mailboxes users can connect to using familiar tools like Outlook. Enterprise-grade collaboration features such as shared calendars, delegates, conference rooms, and distribution lists. Protection and Compliance Forefront Online Protection for Exchange built-in, which provides premium anti-spam and anti-virus protection. A personal archive that gives you the opportunity to move away from using PST files for storing old email Flexible e-mail retention policies, and per-user legal hold to retain deleted items Visibility and Control Web-based management GUI that is easy to use, but powerful The ability to manage the Online environment using Remote PowerShell A highly flexible permissions model, which allows you to delegate responsibilities with the IT org, and beyond Deployment flexibility : Migration tools help make the transition to Online smooth, by letting your users take all of their mailbox data with them to the cloud. You can set up coexistence between Exchange Online and your local Exchange Server, so you can move some users Online while keeping others on-premises, and still have your environment look and feel like one organization You can use the deskless subscription to give email to your employees with lightweight needs, in cost-effective way.
  • EarthLink provides a very cost effective Shared Hosted solution with Microsoft Exchange 2010. This is that most current version of MS Exchange and delivers the best collaboration and calendar sharing tools available. You no longer need to purchase your own MS Exchange licenses as that’s included in the monthly fee. A significant benefit of hosting your Email in an EarthLink Data Center is the security protection for your inbound & outbound email. We provide the anti-virus and anti-spam protection, so you don’t need to purchase these software application and deal with the associated upgrades and maintenance. On the next few slides, I’ll show you the many standard features included in your Shared Hosted Email service But I wanted to mention that we have addition services that you may want to consider purchasing as part of your email solution. We have Email encryption and archiving services and can provide a branded web portal for you to share large files. We can also provide you with a branded message center for sending/receiving encrypted emails.
  • Slide Objective: Concise view of the top features and benefits which will be available at launch Talking Points: Lync Online is a cloud communications service that connects people in new ways with anyone, anywhere. The top features that make this a reality are: Slick, new user interface that includes contact photos (so you can recognize your colleagues in a meeting), dynamic activity feed to quickly know what the people in your network are working on, and better contact card experience in office that let’s you click to communicate from anywhere in Office. Ad-hoc online meetings that include audio, video and screen or application sharing – you typically start with presence and IM (in response to an email for example) and then with a few mouse clicks add audio/video and screen sharing as necessary to resolve issues effectively and quickly. The same great experience is available for scheduled online meetings (or web conferences) with an easy to use outlook add-in for scheduling and one-click to join from outlook reminders. External participants can join an online meeting using either a web client and dialing in on a phone, or a rich client that has the full capabilities. Finally, Lync Online extends all these rich communication capabilities to people outside of your organization. With IM federation you can see presence, instant message, make pc-to-pc calls and have ad-hoc meetings with other Lync users (on-premises and online). In addition you can communicate with your Windows Live Messenger contacts using Lync.
  • So why should you select EarthLink for your Hosted email solutions.
  • The most experienced and mature Hosted Collaboration service provider, with over a decade of service experience Continuous innovation Technology leadership Security focus Delivering functionality, familiarity and security of on-premise Exchange with the convenience and cost-effectiveness of the cloud Real Single Sign-On without ADFS 2.0 “ Come as you are” Bring your own Security (BYOS) Authentication to any version of Active Directory Outlook 2003+ support Support for Public Folders, no requirement to implement SharePoint Enhanced Email Archiving and AntiSpam with Symantec.cloud (Aka: LiveOffice MessageLabs respectively) Comprehensive infrastructure services to meet mid-market enterprise requirements: 24 X 7 Helpdesk, Unified Endpoint Management and Security, Eliminates multi-vendor issues (integration, support, etc.)
  • Presenter Script Now that you have a better picture of the potential benefits of “going online,” let’s look at why you would choose to go with Microsoft rather than another online service. We believe it comes down to three main points: Richest Software With the Business Productivity Online Suite, your users still get the full functionality of the Office applications they are accustomed to. They get the great rich-client experience of Outlook and Word and PowerPoint, with the server integration you’ve come to expect – SharePoint libraries synchronized with Outlook, full-fidelity document editing clients launched from within SharePoint sites, and so on. And you get the rich functionality of SharePoint – including portal, content management, and collaboration capabilities. You can drive down cost by enabling web conferencing instead of traveling to meetings. And the integration across services – between Exchange Online and Office Communications Online, Office Communications Online and SharePoint Online, enables unique communication and collaboration capabilities. Choice & Flexibility Microsoft’s software-plus-services approach is unique in the industry. We recognize the power of flexibility – it enables you to determine the best fit for your business, and match the solution to your requirements, whether they are simple or complex. We’ve designed from the ground up for co-existence, so you can decide to take just some of your users “to the cloud” and still maintain communication and collaboration capability with the on-premises deployments of Exchange and SharePoint. As your business grows and changes, as your priorities shift and the external realities change, you may decide to revisit your decision – maybe it makes sense to move a different division to an online deployment, or gradually increase the number of users you deploy online. These shifts are easy to deal with under the software-plus-services model. And of course, you get to choose your client: web or desktop? Enterprise Capabilities Microsoft is not new to business software, nor to online services. We’ve built the Microsoft Online Services on proven infrastructure, using the valuable lessons we’ve learned in operating our own website, Hotmail, LiveMeeting and Exchange Hosted Services for many years. We combine that knowledge with our background in understanding the needs of enterprise customers to create services that meet the special needs of business customers. For example, we know that enterprise customers require enterprise-class dedicated support. 24x7. And we integrate those services with your existing on-premises infrastructure, like Active Directory – rather than asking you to create parallel directories in the cloud or duplicate processes you already have mastered on-premises.
  • Transcript

    • 1. EarthLink 365+
    • 2. Typical Business Challenges How do I keep my widely distributed workforce better connected and fully collaborating? How can I reduce the complexities associated with managing our own suite of collaboration service? Am I spending too much on my collaboration services? How do I ensure our collaboration platform is meeting all regulatory compliance requirements for security, archiving and encryption? Since collaboration is mission-critical, how do I make sure its always up and running with my limited IT staff, and how do I provide backup protection? Are my collaboration services email secure from virus attacks and spam? How can I affordably implement collaboration services to enable my employees are as productive as possible?
    • 3. EarthLink 365+ A Complete Cloud Collaboration Solution – Microsoft® Exchange - hosted messaging solution that delivers the capabilities of Microsoft Exchange Server as a cloud-based service. It gives users rich and familiar access to email, calendar, contacts, and tasks across PCs or Macs, the web, and mobile devices. • – Microsoft SharePoint® – collaboration software to simplify business intelligence, content management, search, and sharing for intranet and internet sites • – Microsoft Lync™ – a single interface unifying voice communications, IM, and audio, video, and Web conferencing Familiar Industry leading applications:
    • 4. Hosted Exchange – Key Features & Benefits Protection and ComplianceProtection and Compliance Visibility and ControlVisibility and Control Deployment FlexibilityDeployment Flexibility
    • 5. EarthLink Hosted Exchange • Provides users with Professional Exchange enterprise-grade business features including Active Directory Integration, shared calendars/contacts/folders, powerful anti-virus and anti-spam protection, and migration support. • Options include – End User Helpdesk support – Blackberry Support - BES – Email Encryption – Email Archive – Additional Email Storage – Outlook Client Licenses – Basic Exchange Mailboxes (OWA only) Upgrade your email services to enterprise-class services and gain productivity and efficiency.
    • 6. • Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others • Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others Create sites to share documents and insights with colleagues, partners and customers Create sites to share documents and insights with colleagues, partners and customers TEAM SITES Keep teams in sync and manage important projects INTRANET SITES Keep up to date with company information and news EXTRANET SITES Share documents securely with partners and customers WEBSITES Market your business using a simple public- facing website SharePoint – Key Features & Benefits MY SITES Manage and share personal documents and insights EarthLink 365+ Value Add: Enterprise look and feel of an on premise solution due the tight integration of client’s AD EarthLink 365+ Value Add: Enterprise look and feel of an on premise solution due the tight integration of client’s AD
    • 7. • Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others • Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others Lync – Key Features & Benefits • Connect with others through Lync contact photos, activity feed and interactive contact card in Office • Move easily from instant messaging into ad-hoc online meetings, including audio, video and screen sharing • Conduct online presentations including audio, video, screen sharing and a virtual whiteboard • Invite external contacts to easily join online meetings via a PC or web based client • Connect with customers and partners through IM, audio and video federation
    • 8. • Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others • Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others EarthLink 365 + Hosted Collaboration Suite
    • 9. End-user Helpdesk Support Option • 24x7 Live IT Support for EarthLink 365+ end users • North American-based single point-of-contact for all of your users IT-related issues • Staffed by highly trained customer care specialists, who would generally be considered Level 2 support agents • Certifications in Microsoft®, Apple® and mobile device technologies • Available in 13 different languages to support global work force • Very first person you talk to will likely be able to resolve your issue • And if not, subject matter experts are standing by
    • 10. 10 excellence in delivering exceptional business value with Tivoli software. CenterBeam was recognized for Best Endpoint and Mobility Solution. excellence in delivering exceptional business value with Tivoli software. CenterBeam was recognized for Best Endpoint and Mobility Solution. Enterprise Class Collaborations Solutions •Real Single Sign-On™ for any version of Active Directory •Antivirus/Antispam protection included •Migration support included •Complete control with on-line portal •Experts maintain and manage your email platform •No CAPEX or internal IT support required •Award winning service EarthLink 365+ Advantages Support Team of the Year – Computer Software & Services Category Outstanding achievement in customer satisfaction 2013 IBM Tivoli Award: Excellence in delivering exceptional business value 10
    • 11. 11 • Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others • Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others Why EarthLink 365+ • Experience - EarthLink acquired CenterBeam, the original developer of Hosted Multi-tenant Exchange in 1999, 14 years experience • Real Single Sign-On™ - with any version of Active Directory. No requirement to upgrade to ADFS 2.0 and AD 2008 • Security - Symantec Cloud (MessageLabs) for antispam • On Boarding - Migration support included for seamless transition • End User Support - Helpdesk Support option for enhanced productivity • Flexibility - No requirement to upgrade from Outlook 2003, any version of Active Directory. Bring your own security. • Compliance - Optional services include Email Archiving and Encryption
    • 12. 12 • Enhances productivity with full functionality software • Delivers richer capabilities (Portal, ECM, Collaboration) • Lowers costs and increases productivity with rich web- conferencing • Provides enhanced functionality through better integration • Any Version of Active Directory Greatest Functionality with Best User Experience Software and Services to Fit Customer Needs Enterprise Software at Internet Scale Enterprise CapabilitiesEnterprise CapabilitiesEnterprise CapabilitiesEnterprise CapabilitiesChoice & FlexibilityChoice & FlexibilityChoice & FlexibilityChoice & Flexibility Integration andIntegration and SupportSupport Integration andIntegration and SupportSupport • Enables co-existence with on-premises capabilities • Supports range of requirements from simple to complex • Enables organizations to manage and adapt to change • Provides choice of web based or desktop clients • Built on proven Internet scale infrastructure • Brings a background in enterprise software to new delivery models • Delivers enterprise class reliability and security • Offers 24/7 dedicated telephone support • Integrates with existing, familiar infrastructure Summary: EarthLink 365+ Delivers

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