Multigenerational Workforces


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  • Put Monar Consulting logo on each slide
  • Tie in from the previous slide/activityEmphasize what caused the differences…. How might that play into how they work?Have groups, if they do not mention it in their summary, elaborate further on how each character would approach work.
  • Reiterate the the differences in work approach that have been noted through research.
  • Differences in needsVariation among expectations for co-workers/superiorsBarriers in communication (across generations)DistrustOpen communicationCollaborative work environmentKnowledge sharring
  • Follow up from the activity“What we’ve seen from the activity…”
  • Multigenerational Workforces

    1. 1. Leveraging Differences<br />Multigenerational Workforce<br />
    2. 2. Today’s Workforce<br />Organizations are struggling with the changes of the workforce. <br />There are more generations in the workforce today than any other time in the United States’ history<br />10%<br /> 24.7%<br />34%<br />2<br />4.7%<br />24.7%<br />38.6%<br />32.1%<br />Catalyst, Generations in the workplace United States & Canada (2011)<br />
    3. 3. Overview<br />How is this affecting organizations?<br />Lack of generational awareness<br />Differences in motivation <br />Generational clash at work<br />Disconnect among supervisors, subordinates, and co-workers<br />Why does it matter?<br />May lead to communication barriers that cause conflict within the workplace<br />Leader/Employee<br />Co-worker/Co-worker<br />What is the solution:<br />Organizations need to utilize the generation differences to create innovative results to stay ahead of the competition<br />3<br />
    4. 4. Factors of Generational Differences<br />The origin of these differences vary across all employees (not just generations)<br />Origins of differences<br />Generation<br />Culture<br />Values<br />Norms<br />Beliefs <br />Gender<br />Experiences<br />4<br />
    5. 5. Cultural Differences<br />Generational differences stem largely from a person’s upbringing.<br />5<br />
    6. 6. Generational Differences<br />Employees’ upbringings are vastly different and can be attributed to cultural factors.<br />Additionally, cultural factors can cultivate differences within the workforce.<br />Work ethic<br />Feeling/reactions to organizational change<br />Perceptions of organizational hierarchy<br />Orientation toward workplace relationships<br />Motivation<br />6<br />
    7. 7. Work Differences<br />Generational differences can affect the perception of work and boundaries<br />Multigenerational employees bring different life experiences and frames of references to the workplace that influence how they perceive management and authority<br />Please note that not every employee will fall into a specific category<br />7<br />
    8. 8. Generation Gap<br />These generational differences cause gaps through the organization, leading to a disconnect among leaders/employees and between co-workers<br />Why is this a problem?<br />8<br />
    9. 9. Not Addressed:<br />How Does Addressing or Not Addressing the Differences Affect the Workforce Dynamic?<br />Successfully Addressed:<br />Needs are not being met<br />Barriers in communication (across generations)<br />Unrealistic expectations of others<br />Distrust<br />Exclusion<br />Open communication<br />Collaborative work environment<br />Knowledge sharing<br />Transferring of skills<br />Trust<br />Inclusion <br />9<br />
    10. 10. Why Organizations Need to Embrace the Idea of Having A Multigenerational Workforce<br />Attract, motivate, and retain employees based on the specific generational needs of its employees and the organization as a whole.<br />Creates awareness and understanding for others’ points of view.<br />When employees are better able to appreciate diverse perspectives they will work more cohesively together and increase the amount of knowledge shared and transferred.<br />Employees remain engaged and productive in the workplace.<br />Increase employee engagement  Heightened job satisfaction<br />10<br />
    11. 11. How to Leverage the Differences to Benefit the Organization<br />Provide resources to enhance generational strengths<br />Each generation brings something of value to the workplace.<br />Knowledge sharing and transferring of skills<br />Mentoring programs<br />Inclusion<br />Multigenerational teams and task forces <br />11<br />
    12. 12. Conclusion<br />Generational awareness helps to foster an environment of understanding, respect, and inclusion.<br />Companies that fail to adapt to societal changes risk stagnation, which stemsfrom being caught up in the “old way” of doing things. <br />12<br />
    13. 13. Contact<br />13<br />If you would like more information or training on Multigenerational Workforces please check out our website at<br />Follow us on Twitter @MikeMonar<br />