Working in Teams

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How do effective teams work together?

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Working in Teams

  1. 1. Welcome From Mike Beynon
  2. 2. Henry Ford once said: Coming together is a beginning. Keeping together is progress. Working together is success. From quot;Iquot; to quot;Wequot; - Building effective Teams
  3. 3. From “I” TO “WE” Bringing the feeling of “Team” to everyday
  4. 4. Objectives  Identify characteristics of effective teams  Describe the functions within a team  Outline the principles of effective teams  Identify where to look if a team is having difficulties From quot;Iquot; to quot;Wequot; - Building effective Teams
  5. 5. Exercise In your work group, create a list of the characteristics that help to make a team work You have 10 minutes to complete this Be prepared to share your answers with the group From quot;Iquot; to quot;Wequot; - Building effective Teams
  6. 6. Characteristics of Teams  Leadership  Targets/Goals  Direction  Motivation  Standards  Health  Training  Adaptable  Communication  Facilities  Specialists  Enthusiasm  Willing To Learn  Recognition From quot;Iquot; to quot;Wequot; - Building effective Teams
  7. 7. Leadership  The Needs of the Task  The Needs of the Group  The needs of the Individual From quot;Iquot; to quot;Wequot; - Building effective Teams
  8. 8. Direction  “If you don’t know where your going, you don’t know when you get there”  Objectives / Goals From quot;Iquot; to quot;Wequot; - Building effective Teams
  9. 9. Standards  Recognising current standards  Reviewing and Assessing  Communicating to others From quot;Iquot; to quot;Wequot; - Building effective Teams
  10. 10. Training  Adopt a policy of providing consistent Training Plan Prepare  Organise regular Department Training Sessions  Deliver Training Review Implement  Record and Review From quot;Iquot; to quot;Wequot; - Building effective Teams
  11. 11. Communication  Two Way  Clear  Honest and Truthful From quot;Iquot; to quot;Wequot; - Building effective Teams
  12. 12. Specialist  Skilled in a particular area  Bring Expertise to the Group  Committed to using skills to bring maximum benefit to the Team From quot;Iquot; to quot;Wequot; - Building effective Teams
  13. 13. Willing to Learn  Open to new ideas  Looking to advance personally  Eager to gain new Skills/Knowledge From quot;Iquot; to quot;Wequot; - Building effective Teams
  14. 14. Targets and Goals  Specific  Measurable  Agreed  Realistic  Timed From quot;Iquot; to quot;Wequot; - Building effective Teams
  15. 15. Motivation  Abraham Maslow argues that lower needs must be satisfied before you become aware of higher needs Self Accomplishment, development actualisation and personal growth Status and esteem Recognition, status and self respect Social – the need to belong Love, friendship and belonging Protection from danger and assurance Safety and Security that they can meet physiological needs Physiological and survival needs Physiological needs for food, drink, sleep, warmth From quot;Iquot; to quot;Wequot; - Building effective Teams
  16. 16. Health  Regular exercise  Diet  Regular sleep  Stress Management From quot;Iquot; to quot;Wequot; - Building effective Teams
  17. 17. Adaptable  Multi-skilled  Prepared to assist others  Comfortable in all work areas From quot;Iquot; to quot;Wequot; - Building effective Teams
  18. 18. Facilities  Having the “tools” within your own area  Maintaining facilities to provide service From quot;Iquot; to quot;Wequot; - Building effective Teams
  19. 19. Enthusiasm  Demonstrate  Be Positive  Lead by example From quot;Iquot; to quot;Wequot; - Building effective Teams
  20. 20. Recognition  Not just financial reward  Letting others know that you appreciate their good work  Saying “Thank you” From quot;Iquot; to quot;Wequot; - Building effective Teams
  21. 21. Characteristics of Teams  Leadership  Targets/Goals  Direction  Motivation  Standards  Health  Training  Adaptable  Communication  Facilities  Specialists  Enthusiasm  Willing To Learn  Recognition From quot;Iquot; to quot;Wequot; - Building effective Teams
  22. 22. Activity = Who owns the Zebra? There are five houses, each of a different colour and inhabited by people of different Nationalities with different pets, who drink different drinks and smoke different cigarettes. Your team has to find out: 1. Who drinks water 2. Who owns the Zebra You must demonstrate Teamwork, Listening and communication, sharing ideas and knowledge, Assigning task From quot;Iquot; to quot;Wequot; - Building effective Teams
  23. 23. FUNCTIONS WITHIN A TEAM From quot;Iquot; to quot;Wequot; - Building effective Teams
  24. 24. Functions within a Team  Sponsor – Sets up the team. Not a Member. Provides Resources. Removes Barriers, Monitors Performance  Facilitator - Helps set up the Team. Ensures structures so everyone can contribute  Team Leader – Liaises with other teams and with management. As the team matures takes responsibility for development and facilitation  Team Members – Bring complimentary skills, knowledge and experience. Should be open and honest with other members From quot;Iquot; to quot;Wequot; - Building effective Teams
  25. 25. Principles of Effective Teams  Understand Goals and how each role supports their delivery  Team Members must have trust in each other  Leadership is effective and involves team members  The team has the required skills  Members believe their contribution is recognised  Communication is good and Conflict dealt with From quot;Iquot; to quot;Wequot; - Building effective Teams
  26. 26. When the Team has Difficulties  When trying to understand why a team encounters difficulties we often focus on the symptoms and not the root causes From quot;Iquot; to quot;Wequot; - Building effective Teams
  27. 27. Where to look if a Team is having Difficulties  Goals – Goal Clarity, Role Clarity  Relationships – Commitment, Communication  Climate – Recognition, Conflict  Leadership – Behaviour, Participation  Process – Planning, Evaluation  Structure – Composition, Organisation From quot;Iquot; to quot;Wequot; - Building effective Teams
  28. 28. Team Exercise  In your group, decide on a Team name.  Discuss the Menu selection for the day you have been given. Decide on what dishes have been selected, the cooking methods used and the items that are required for preparing, cooking and serving the different courses. Collect all the equipment that you feel you need to have and set it out in the area of the Kitchen you have been allocated.  When you have everything prepared, organise a short (5 to 10 minutes) presentation to the other groups, explaining what you have done and why you made the decisions you have. Be prepared to describe how you worked as a Team, cooking methods, items of equipment, time scales involved. Every member of the team must participate in the presentation.  To assist you, you are allowed to appoint 1 member of the Group to ask 3 Questions of either Mike or one of the other instructors if they are available. From quot;Iquot; to quot;Wequot; - Building effective Teams
  29. 29. Summary  Teams are effective through demonstration of a number of characteristics  There are four main functions within a Team - Sponsor, Facilitator, Team Leader and Team Member  Principles of Effective Teams include - Having Goals, Trust, Leadership Communication and Conflict Resolution  Where a Team develops difficulties review the Root Causes not the Symptoms From quot;Iquot; to quot;Wequot; - Building effective Teams
  30. 30. A closing Thought The objective of all dedicated team members should be to analyse thoroughly all situations, anticipate all problems prior to their occurrence, have answers for these problems and move swiftly to solve these problems when called upon..........................however... when you are up to your arse in alligators, it is difficult to remind yourself that your initial objective was to drain the swamp. From quot;Iquot; to quot;Wequot; - Building effective Teams
  31. 31. Thank You

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