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UNIVERSAL SERVICE FUND WORSHOP Year 2007:  July 1, 2007 – June 30, 2008 NEW FILERS
GOALS: <ul><li>OVERVIEW OF PROCESS </li></ul><ul><li>REVIEW FORMS </li></ul>
<ul><li>Universal Service means: </li></ul><ul><ul><li>Providing access to telecommunications services for all Americans a...
HISTORY <ul><li>Telecommunications Act of 1996 </li></ul><ul><ul><li>Eligible Components </li></ul></ul><ul><ul><ul><li>Sc...
FRAMEWORK <ul><li>Discounts available on four types of services </li></ul><ul><ul><ul><ul><ul><li>Telecommunications </li>...
GENERAL FRAMEWORK <ul><li>Apply each year for eligible services </li></ul><ul><li>Funding level set by FCC.  Capped at $2....
APPLICATION PROCESS BEAR/AT&T ARF FORM BellSouth Grids/ Discounted bills Form 486 Funding Decisions (Letters issued in wav...
In Other Words… <ul><li>Technology Plan – What is my plan? </li></ul><ul><li>Form 470 – What services do I want? </li></ul...
TECHNOLOGY PLANS <ul><li>Remember: </li></ul><ul><ul><li>Tech Plan must establish the connections between the technology a...
TECHNOLOGY PLANS <ul><ul><li>Not required for local/long distance phone service </li></ul></ul><ul><ul><li>Must be written...
TECHNOLOGY PLANS INCLUDE <ul><ul><ul><li>Goals / Strategies for using technology </li></ul></ul></ul><ul><ul><ul><li>Profe...
FORMS <ul><li>Form 470 – Description of services (request for bids on those services). </li></ul><ul><li>Form 471 – Servic...
FORMS  (cont’d) <ul><li>Form 472 – Billed Entity Applicant Reimbursement Form (BEAR) filed by applicants seeking reimburse...
LETTERS to REMEMBER <ul><li>Form 470 Notification Letter </li></ul><ul><li>Receipt Acknowledgment Letter – Sent after Form...
LETTERS to REMEMBER Form 486 Notification Letter Form 472 Billed Entity Applicant Reimbursement Approval Form 500 Notifica...
APPLICATION PROCESS <ul><li>Technology Plan Written </li></ul><ul><li>File Form 470 </li></ul><ul><ul><li>Include services...
APPLICATION WINDOW <ul><li>Form 470 can be filed at any time after the service start date of the previous year (Funding Ye...
FORM 470 <ul><li>Services to include on Form 470 </li></ul><ul><ul><li>Tariff Services </li></ul></ul><ul><ul><li>Month-to...
<ul><li>Request for Proposal (RFP) and Form 470 </li></ul><ul><ul><li>If no RFP—Very detailed 470 to allow bidders to eval...
<ul><ul><li>FCC rules apply IN ADDITION TO state and local procurement laws and competitive bidding requirements. </li></u...
<ul><li>Applicants must select the most cost-effective bid. </li></ul><ul><ul><li>Price must be the primary factor, but ne...
FORM 470 <ul><li>Remember: </li></ul><ul><ul><li>Open and fair competitive bidding process  </li></ul></ul><ul><ul><li>Ser...
FORM 470 (cont’d) <ul><li>SERVICE PROVIDERS CANNOT be directly involved in the Form 470 – undermine bidding process and ma...
TO FILE Form 471 <ul><li>Information Needed: </li></ul><ul><li>List of State Contracts </li></ul><ul><li>Discount chart fo...
DISCOUNTS <ul><li>Library discount based on percentage of students eligible from free and reduced lunch in the school dist...
ELIGIBLE SERVICES LIST <ul><li>The Eligible Services List provides guidance on the eligibility of products and services un...
ELIGIBLE SERVICES LIST DEFINITIONS <ul><li>Telecommunications – “transmission, between or among other points specified by ...
ELIGIBLE SERVICES DEFINITIONS <ul><li>Internet access – support in this category is only available for basic conduit acces...
TELECOMMUNICATIONS <ul><li>Digital transmission services </li></ul><ul><ul><li>ATM, DS-1, DS-2, DS-3 </li></ul></ul><ul><u...
TELECOMMUNICATIONS <ul><li>If Internet access is requested as a telecommunications service, applicants must indicate they ...
EDUCATIONAL PURPOSE <ul><li>Defined as “integral to the education of students or provision of library service </li></ul><u...
PUBLIC LIBRARY E-RATE WEB SITE: http://www.first.lib.ms.us:/erate.html
FORM 471 <ul><li>Remember: </li></ul><ul><ul><li>File Form 471 after : </li></ul></ul><ul><ul><ul><li>Form 470 has been po...
ELIGIBILITY <ul><li>Subtract any ineligible products or services  </li></ul><ul><li>30% Rule  -  If 30% or more of request...
471 REMINDERS <ul><li>File separate Form 471 for Priority 1 and Priority 2 Services </li></ul><ul><li>File and certify onl...
Who Qualifies for a PIN? <ul><li>Applicant who has signed : </li></ul><ul><li>Form 470, 471 or 486 </li></ul><ul><li>Autom...
TRAINING SITE: <ul><ul><ul><ul><li>http://usactrain.solixinc.com </li></ul></ul></ul></ul>
Copy Block 4 (Form 471) <ul><li>Can copy a Block 4 worksheet from one Form 471 to another. </li></ul><ul><li>Can then edit...
Form 471 Item 21 Attachments <ul><li>Purpose: </li></ul><ul><li>Explain the services you are requesting </li></ul><ul><li>...
SUBMIT ATTACHMENTS <ul><li>Filing requirement (but not window requirement) </li></ul><ul><li>File them as soon as you comp...
SUBMIT ATTACHMENTS <ul><ul><li>Regular mail or express mail service </li></ul></ul><ul><ul><li>Fax – (973) 599-6511 </li><...
Online Item 21 <ul><li>If you file Form 471 online, you can file Item 21 Attachment online: </li></ul><ul><ul><ul><li>Best...
LETTERS <ul><li>Receipt Acknowledgment Letter </li></ul><ul><ul><ul><li>Use the Receipt Acknowledgment Letter to make corr...
CORRECTIONS DEADLINE <ul><li>Receipt Acknowledgment Letter corrections must be made within 3 weeks of receipt of letter </...
OTHER CORRECTIONS <ul><li>Bishop Perry Order: </li></ul><ul><ul><li>Released by FCC on May 19, 2006 </li></ul></ul><ul><ul...
APPLICATION REVIEW <ul><li>WHAT IS PIA???? </li></ul><ul><ul><li>Program Integrity Assurance  </li></ul></ul><ul><ul><li>R...
FUNDING COMMITMENT <ul><li>FCDL=Funding Commitment Decision Letter </li></ul><ul><li>Information on funding approved by SL...
FUNDING WAVES <ul><li>Begin as soon as FCC approves funding cap </li></ul><ul><li>Priority 1 Services funded first </li></...
APPLICATION SUMMARY <ul><li>File and certify online </li></ul><ul><li>Remember deadlines </li></ul><ul><li>File separate a...
Specific items to retain <ul><li>Support for calculations used on the Form 471 </li></ul><ul><ul><li>Discount percentages ...
POST-APPLICATION PAPERWORK <ul><li>Form 486 </li></ul><ul><ul><li>File 120 days after receipt of FCDL or service start dat...
CONTACT NUMBERS SLD HOME PAGE: http://www.usac.org SLD CLIENT SERVICE BUREAU Telephone 1-888-203-8100 FAX 1-888-276-8736 E...
MORE CONTACTS <ul><li>BellSouth Grids – Local Telephone & State Network: </li></ul><ul><ul><li>Verlene George  [email_addr...
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UNIVERSAL SERVICE FUND WORSHOP Year 2007: July 1, 2007 – June ...

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  • The Telecommunications Act of 1996 provided for discounts for the eligible components.
  • Prior to Funding Year 2002, Internal Connections at the 90% level was funded.
  • How to apply: Go to SLD web site (http://www.sl.universalservice.org) Click on “PIN Request Area” on the right Provide requested information (MUST have a Form 471 number (approved)
  • Nothing done at this site “counts,”
  • Transcript of "UNIVERSAL SERVICE FUND WORSHOP Year 2007: July 1, 2007 – June ..."

    1. 1. UNIVERSAL SERVICE FUND WORSHOP Year 2007: July 1, 2007 – June 30, 2008 NEW FILERS
    2. 2. GOALS: <ul><li>OVERVIEW OF PROCESS </li></ul><ul><li>REVIEW FORMS </li></ul>
    3. 3. <ul><li>Universal Service means: </li></ul><ul><ul><li>Providing access to telecommunications services for all Americans at reasonable rates </li></ul></ul><ul><ul><ul><li>Rural or high cost areas </li></ul></ul></ul><ul><ul><ul><li>Libraries </li></ul></ul></ul><ul><ul><ul><li>Low-income consumers </li></ul></ul></ul><ul><ul><ul><li>Rural heath care facilities </li></ul></ul></ul><ul><ul><ul><li>Public and private schools </li></ul></ul></ul>OVERVIEW
    4. 4. HISTORY <ul><li>Telecommunications Act of 1996 </li></ul><ul><ul><li>Eligible Components </li></ul></ul><ul><ul><ul><li>Schools & Libraries </li></ul></ul></ul><ul><ul><ul><li>Rural Health Care </li></ul></ul></ul><ul><ul><ul><li>High Cost/Low Income </li></ul></ul></ul><ul><ul><li>• FCC Order (May 8, 1997) </li></ul></ul><ul><li>• First Application Window: Jan 1998 – June 1999 </li></ul>
    5. 5. FRAMEWORK <ul><li>Discounts available on four types of services </li></ul><ul><ul><ul><ul><ul><li>Telecommunications </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Internet Access </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Internal Connections </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Basic Maintenance of Internal Connections </li></ul></ul></ul></ul></ul>
    6. 6. GENERAL FRAMEWORK <ul><li>Apply each year for eligible services </li></ul><ul><li>Funding level set by FCC. Capped at $2.25 billion </li></ul><ul><li>Rules of Priority: </li></ul><ul><ul><li>Priority 1: Telecommunications & Internet access </li></ul></ul><ul><ul><li>Priority 2: Internal Connections & Basic Maintenance of Internal Connections </li></ul></ul>
    7. 7. APPLICATION PROCESS BEAR/AT&T ARF FORM BellSouth Grids/ Discounted bills Form 486 Funding Decisions (Letters issued in waves) SLD Processes Application (PIA) File Form 471 28 Days (Bid process/Select Vendors) File Form 470 Develop Technology Plan
    8. 8. In Other Words… <ul><li>Technology Plan – What is my plan? </li></ul><ul><li>Form 470 – What services do I want? </li></ul><ul><li>Form 471 – What services did I order? </li></ul><ul><li>Form 486 – When did services start? </li></ul><ul><li>Form 472 – How do I receive reimbursements or discounts? </li></ul>
    9. 9. TECHNOLOGY PLANS <ul><li>Remember: </li></ul><ul><ul><li>Tech Plan must establish the connections between the technology and specific library service improvements </li></ul></ul><ul><ul><li>Tech Plan should provide evidence of securing the resources needed to make effective use of the discounted services </li></ul></ul><ul><ul><li>Tech Plan should include an evaluation process to monitor progress toward established goals </li></ul></ul><ul><ul><li>Tech Plan Approver listed on Form 486 must be SLD certified </li></ul></ul>
    10. 10. TECHNOLOGY PLANS <ul><ul><li>Not required for local/long distance phone service </li></ul></ul><ul><ul><li>Must be written before Form 470 filing </li></ul></ul><ul><ul><li>Must be approved by an SLD-certified approver before Form 486 filing or start of services, whichever is earlier </li></ul></ul>
    11. 11. TECHNOLOGY PLANS INCLUDE <ul><ul><ul><li>Goals / Strategies for using technology </li></ul></ul></ul><ul><ul><ul><li>Professional development </li></ul></ul></ul><ul><ul><ul><li>Needs assessment </li></ul></ul></ul><ul><ul><ul><li>Sufficient budget </li></ul></ul></ul><ul><ul><ul><li>Evaluation process </li></ul></ul></ul>
    12. 12. FORMS <ul><li>Form 470 – Description of services (request for bids on those services). </li></ul><ul><li>Form 471 – Services ordered form (actual application). Filed after service provider selected (after 28 day waiting period). </li></ul><ul><li>Form 486 – Receipt of Services Confirmation. Filed when services have begun. </li></ul>
    13. 13. FORMS (cont’d) <ul><li>Form 472 – Billed Entity Applicant Reimbursement Form (BEAR) filed by applicants seeking reimbursement fro bills paid. </li></ul><ul><li>Form 479 - Certification by Administrative Authority to Billed Entity of Compliance with CIPA. </li></ul><ul><li>Form 500 – Adjustment to Funding Commitment – Filed by applicant to cancel FRN, change service start dates, or reduce funding commitment. </li></ul>
    14. 14. LETTERS to REMEMBER <ul><li>Form 470 Notification Letter </li></ul><ul><li>Receipt Acknowledgment Letter – Sent after Form 471 has been data entered. </li></ul><ul><li>Funding Commitment Decision Letter – Issued in funding waves after the application has passed review. </li></ul>
    15. 15. LETTERS to REMEMBER Form 486 Notification Letter Form 472 Billed Entity Applicant Reimbursement Approval Form 500 Notification Letter
    16. 16. APPLICATION PROCESS <ul><li>Technology Plan Written </li></ul><ul><li>File Form 470 </li></ul><ul><ul><li>Include services not covered by state contract </li></ul></ul><ul><li>Wait 28 days </li></ul><ul><li>Select Service Provider </li></ul><ul><li>Sign contract </li></ul><ul><li>File Form 471 </li></ul>
    17. 17. APPLICATION WINDOW <ul><li>Form 470 can be filed at any time after the service start date of the previous year (Funding Year 2007 Forms 470 could have been filed any time after July 1, 2006) </li></ul><ul><li>YEAR 2007 FORM 471 WINDOW: </li></ul><ul><li>November 14, 2006 - February 7, 2007 </li></ul>
    18. 18. FORM 470 <ul><li>Services to include on Form 470 </li></ul><ul><ul><li>Tariff Services </li></ul></ul><ul><ul><li>Month-to-Month </li></ul></ul><ul><ul><li>New Contract </li></ul></ul><ul><li>Services NOT included on Form 470 </li></ul><ul><ul><li>Any service on state contract list </li></ul></ul><ul><ul><li>Any service covered by EPL (Express Products List) </li></ul></ul>
    19. 19. <ul><li>Request for Proposal (RFP) and Form 470 </li></ul><ul><ul><li>If no RFP—Very detailed 470 to allow bidders to evaluate the services in order to formulate bids. </li></ul></ul><ul><ul><li>If an RFP is issued, it must be available to bidders for 28 days. </li></ul></ul>BIDDING
    20. 20. <ul><ul><li>FCC rules apply IN ADDITION TO state and local procurement laws and competitive bidding requirements. </li></ul></ul><ul><ul><li>Example: State or local procurement law may permit an applicant to forego competitive bidding for products and services under a certain dollar threshold, but FCC rules require that applicants seek competitive bids on all products and services. </li></ul></ul>BIDDING
    21. 21. <ul><li>Applicants must select the most cost-effective bid. </li></ul><ul><ul><li>Price must be the primary factor, but need not be the exclusive factor. </li></ul></ul><ul><ul><li>Price must be given more weight than any other factor. </li></ul></ul><ul><ul><li>Bid selection process must be documented </li></ul></ul>BIDS
    22. 22. FORM 470 <ul><li>Remember: </li></ul><ul><ul><li>Open and fair competitive bidding process </li></ul></ul><ul><ul><li>Services listed in correct category of service (Form 471 must match) </li></ul></ul><ul><ul><li>Retain worksheets, bid evaluation criteria, winning AND LOSING bids </li></ul></ul><ul><ul><li>File and certify online when possible </li></ul></ul>
    23. 23. FORM 470 (cont’d) <ul><li>SERVICE PROVIDERS CANNOT be directly involved in the Form 470 – undermine bidding process and may result in application denial. </li></ul>
    24. 24. TO FILE Form 471 <ul><li>Information Needed: </li></ul><ul><li>List of State Contracts </li></ul><ul><li>Discount chart for current year </li></ul><ul><li>Eligible Services List approved for funding year </li></ul><ul><li>Cost Information for services </li></ul><ul><ul><li>Obtain from service provider </li></ul></ul>
    25. 25. DISCOUNTS <ul><li>Library discount based on percentage of students eligible from free and reduced lunch in the school district in which the library is located. </li></ul><ul><li>Information obtained from MS Department of Education </li></ul>
    26. 26. ELIGIBLE SERVICES LIST <ul><li>The Eligible Services List provides guidance on the eligibility of products and services under the Schools and Libraries Program. </li></ul><ul><li>Approved annually by the FCC </li></ul><ul><li>Available in PDF and as searchable database </li></ul>
    27. 27. ELIGIBLE SERVICES LIST DEFINITIONS <ul><li>Telecommunications – “transmission, between or among other points specified by the user, of information of the user’s choosing, without change in one form or content of the information as sent and received. </li></ul>
    28. 28. ELIGIBLE SERVICES DEFINITIONS <ul><li>Internet access – support in this category is only available for basic conduit access to the Internet or for services that are an integral component part of basic conduit access. </li></ul>
    29. 29. TELECOMMUNICATIONS <ul><li>Digital transmission services </li></ul><ul><ul><li>ATM, DS-1, DS-2, DS-3 </li></ul></ul><ul><ul><li>Fiber optics </li></ul></ul><ul><ul><li>Frame relay </li></ul></ul><ul><ul><li>T-1, T-2, T-3, Fractional T-1 </li></ul></ul><ul><ul><li>Wireless </li></ul></ul>
    30. 30. TELECOMMUNICATIONS <ul><li>If Internet access is requested as a telecommunications service, applicants must indicate they are seeking Internet access on their Form 470. </li></ul><ul><li>Such applicants must also comply with CIPA. </li></ul>
    31. 31. EDUCATIONAL PURPOSE <ul><li>Defined as “integral to the education of students or provision of library service </li></ul><ul><li>Some offsite telecommunications activities may now be eligible </li></ul><ul><ul><li>Examples </li></ul></ul><ul><ul><ul><li>School bus driver using cellular phone </li></ul></ul></ul><ul><ul><ul><li>Connectivity to a mobile library van </li></ul></ul></ul><ul><ul><ul><li>Paging service for teachers on field trips </li></ul></ul></ul>
    32. 32. PUBLIC LIBRARY E-RATE WEB SITE: http://www.first.lib.ms.us:/erate.html
    33. 33. FORM 471 <ul><li>Remember: </li></ul><ul><ul><li>File Form 471 after : </li></ul></ul><ul><ul><ul><li>Form 470 has been posted 28 days (29 th day) </li></ul></ul></ul><ul><ul><ul><li>selecting a service provider </li></ul></ul></ul><ul><ul><ul><li>executing a contract or agreement </li></ul></ul></ul>
    34. 34. ELIGIBILITY <ul><li>Subtract any ineligible products or services </li></ul><ul><li>30% Rule - If 30% or more of request is ineligible, entire request is ineligible. </li></ul><ul><li>If in doubt about eligibility, use a separate FRN. </li></ul>
    35. 35. 471 REMINDERS <ul><li>File separate Form 471 for Priority 1 and Priority 2 Services </li></ul><ul><li>File and certify online </li></ul>
    36. 36. Who Qualifies for a PIN? <ul><li>Applicant who has signed : </li></ul><ul><li>Form 470, 471 or 486 </li></ul><ul><li>Automatically sent </li></ul><ul><li>Can be changed </li></ul>
    37. 37. TRAINING SITE: <ul><ul><ul><ul><li>http://usactrain.solixinc.com </li></ul></ul></ul></ul>
    38. 38. Copy Block 4 (Form 471) <ul><li>Can copy a Block 4 worksheet from one Form 471 to another. </li></ul><ul><li>Can then edit or delete entries to accurately reflect those entities receiving a particular service </li></ul>
    39. 39. Form 471 Item 21 Attachments <ul><li>Purpose: </li></ul><ul><li>Explain the services you are requesting </li></ul><ul><li>Labeling: </li></ul><ul><li>Attachment Number </li></ul><ul><li>Billed Entity Number </li></ul><ul><li>From 471 Application Number </li></ul><ul><li>Contract Number </li></ul><ul><li>Service Provider Name </li></ul>
    40. 40. SUBMIT ATTACHMENTS <ul><li>Filing requirement (but not window requirement) </li></ul><ul><li>File them as soon as you complete your 471 </li></ul><ul><ul><li>E-mail attachments@universalservice.org </li></ul></ul>
    41. 41. SUBMIT ATTACHMENTS <ul><ul><li>Regular mail or express mail service </li></ul></ul><ul><ul><li>Fax – (973) 599-6511 </li></ul></ul><ul><ul><li>ONLINE </li></ul></ul>
    42. 42. Online Item 21 <ul><li>If you file Form 471 online, you can file Item 21 Attachment online: </li></ul><ul><ul><ul><li>Best for simple applications </li></ul></ul></ul><ul><ul><ul><li>Save your work, exit, come back later </li></ul></ul></ul><ul><ul><ul><li>Print your attachment </li></ul></ul></ul>
    43. 43. LETTERS <ul><li>Receipt Acknowledgment Letter </li></ul><ul><ul><ul><li>Use the Receipt Acknowledgment Letter to make corrections to: </li></ul></ul></ul><ul><ul><ul><ul><li>Block 1 information </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Block 4 </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Block 5 (reduction or cancellation) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Block 5 – Correct 470 Application Number </li></ul></ul></ul></ul>
    44. 44. CORRECTIONS DEADLINE <ul><li>Receipt Acknowledgment Letter corrections must be made within 3 weeks of receipt of letter </li></ul><ul><li>EXCEPTIONS: </li></ul><ul><ul><li>Cancellation of Funding Request </li></ul></ul><ul><ul><li>Reduction of Funding Request </li></ul></ul>
    45. 45. OTHER CORRECTIONS <ul><li>Bishop Perry Order: </li></ul><ul><ul><li>Released by FCC on May 19, 2006 </li></ul></ul><ul><ul><li>Ministerial and clerical errors can now be corrected after applications are submitted </li></ul></ul><ul><ul><li>PIA will contact if errors found </li></ul></ul><ul><ul><li>15 Day deadline for corrections </li></ul></ul>
    46. 46. APPLICATION REVIEW <ul><li>WHAT IS PIA???? </li></ul><ul><ul><li>Program Integrity Assurance </li></ul></ul><ul><ul><li>Review Form 471 Applications </li></ul></ul><ul><ul><li>Will contact with questions by e-mail or FAX </li></ul></ul><ul><ul><li>15 Days to respond </li></ul></ul>
    47. 47. FUNDING COMMITMENT <ul><li>FCDL=Funding Commitment Decision Letter </li></ul><ul><li>Information on funding approved by SLD for funding requests </li></ul><ul><li>Issued in WAVES </li></ul>
    48. 48. FUNDING WAVES <ul><li>Begin as soon as FCC approves funding cap </li></ul><ul><li>Priority 1 Services funded first </li></ul><ul><li>Priority 2 Services funded beginning at 90% discount level </li></ul><ul><li>Funding Year 1999 last year in which all requests were funded. </li></ul>
    49. 49. APPLICATION SUMMARY <ul><li>File and certify online </li></ul><ul><li>Remember deadlines </li></ul><ul><li>File separate applications for Priority 1 (telecommunications & Internet access) and Priority 2 services (internal connections & basic maintenance for internal connections ). </li></ul><ul><li>Document everything and retain documentation </li></ul>
    50. 50. Specific items to retain <ul><li>Support for calculations used on the Form 471 </li></ul><ul><ul><li>Discount percentages </li></ul></ul><ul><ul><li>Request levels </li></ul></ul><ul><li>Bid documents, especially losing bids </li></ul><ul><li>Contracts </li></ul><ul><li>Proof of Delivery </li></ul><ul><li>Bills </li></ul><ul><li>Proof of paying your share </li></ul>
    51. 51. POST-APPLICATION PAPERWORK <ul><li>Form 486 </li></ul><ul><ul><li>File 120 days after receipt of FCDL or service start date </li></ul></ul><ul><li>DISCOUNTS – Bell South Grid </li></ul><ul><ul><li>http://k12.bellsouth.com/usf_forms.jsp </li></ul></ul><ul><li>BEAR </li></ul>
    52. 52. CONTACT NUMBERS SLD HOME PAGE: http://www.usac.org SLD CLIENT SERVICE BUREAU Telephone 1-888-203-8100 FAX 1-888-276-8736 E-MAIL [email_address] E-RATE CONSULTANT Telephone 1-888-696-9786 FAX 1-662-429-8853 E-MAIL [email_address]
    53. 53. MORE CONTACTS <ul><li>BellSouth Grids – Local Telephone & State Network: </li></ul><ul><ul><li>Verlene George [email_address] </li></ul></ul><ul><ul><li>FAX 404-829-0504 </li></ul></ul><ul><li>BellSouth Grids – Long Distance Telephone: </li></ul><ul><ul><li>Christina Warnock [email_address] </li></ul></ul><ul><ul><li>FAX: 800-325-1479 </li></ul></ul>
    54. 54. QUESTIONS
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