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Bodily Injury: $2,000,000 each person
 

Bodily Injury: $2,000,000 each person

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    Bodily Injury: $2,000,000 each person Bodily Injury: $2,000,000 each person Document Transcript

    • Missouri State University Office of Procurement Services 901 South National Avenue Springfield, MO 65897 Telephone: 417.836.5260 Facsimile: 417.836.6583 SEALED REQUEST FOR PROPOSAL NUMBER 4888-22 Date: November 25, 2009 On-Line Applicant Tracking System, Learning Management System & Performance Evaluation System Contract Period: April 1, 2010 through March 31, 2011 This document constitutes a request for sealed proposals from qualified offerors to provide on-line software in accordance with the requirements, terms and conditions of this Request for Proposal. Date and Time Returnable: 3:00 p.m. on December 22, 2009 Buyer: Joe Herman Telephone: 417.836.4414 The offeror hereby agrees to furnish items and/or services pursuant to all requirements and specifications contained in this document, upon either the receipt of any authorized purchase order from Missouri State University, or when this document is countersigned by Missouri State University as a binding contract. The offeror further agrees that the language of this document shall govern in the event of a conflict with the offeror’s proposal. Company Name Date Mailing Address Telephone City State Zip Code Facsimile Email Printed Name Authorized Signature Title For University Use Only: Contract Number: Accepted by the Missouri State University as Follows: Buyer Director Date 10.07 Page 1 of 93
    • MISSOURI STATE UNIVERSITY REQUEST FOR PROPOSAL (RFP) FOR ONLINE APPLICANT TRACKING, LEARNING MANAGEMENT, AND PERFORMANCE EVALUATION SYSTEMS SPECIAL NOTE: This Request for Proposal (RFP) does not obligate Missouri State University, its Board of Governors or the Office of the President to award a contract or complete the proposed project and each reserves the right to cancel this RFP if it is considered to be in its best interest. Bidders are required to complete the exhibit forms and affidavits located in this RFP. The “Explanation” column has a set number of characters; if additional space is needed please make the following comment in the Explanation column if you attach additional information for an item: “please refer to (name of document) which is attached.” Supplemental forms may be attached in addition to completing the supplied exhibits/affidavits as supporting documents. Proposals that are submitted on other forms may be rejected. Proposals must be clear and concise. Proposals that are difficult to follow or that do not conform to the RFP format or binding specifications may be rejected. Responding vendors must include the required information called for in this RFP. Missouri State University reserves the right to reject a proposal if required information is not provided or is not organized as directed. Missouri State University also reserves the right to change the evaluation criteria or any other provision in this RFP by posting notice of the change(s) on the Missouri State University Procurement web site, http://www.missouristate.edu/procurement/61808.htm The Office of Procurement Services will post all addendums and/or amendments for this RFP and such posting on the captioned web site above constitutes written notification to each vendor. Vendors should check the site daily and are expected to review information on the site carefully before submitting a final proposal. Table of Contents Page Section I. General Information • Background • Nature of RFP • General Selection Criteria • Selection Process • Proposed Timeline for Selection and Implementation • Questions from Potential Offerors 2
    • • Contract Term • Contract Termination • Definitions • Applicable Law • Contract Assignment • Entire Agreement • Deviations and Exceptions • Duration of Offer • Authorized Signature • Information Contact • Proposal Rejection and Waiver of Informalities • Contract Price • Contract Documents • Amendments to Contract • Contractor Liability • Contractor Status • Bankruptcy or Insolvency • Waiver • Communications and Notices • Inventions, Patents and Copyrights • Employment of Unauthorized Aliens Prohibited Section II. Parties to the RFP Missouri State University Attn: Procurement Services 901 South National Avenue Springfield, Missouri 65897 Section III. Vendor Requirements To provide and implement an applicant tracking, learning management, performance evaluation, or any combination of the three systems for use by the Missouri State University system which includes the desired major components (see various exhibit’s for details) including but not limited to: • Online Applicant Tracking System – (Exhibit C) o Position Creation and Authorization o Recruitment of Applicants o Review of Applications o Processing of Applications o Reporting Capabilities • Online Learning Management System – (Exhibit D) o Administration Tools o Event Management o Individual Development Plan o Web-based Course Development and Assessment o Compliance Course Accountability o Ecommerce Capabilities o Reporting Capabilities • Online Performance Evaluation System – (Exhibit E) o Form Template 3
    • o Goal Library o Performance Evaluation Process o Administration Process o Report Capabilities Section IV. Response Evaluation and Submission Forms Exhibit A Key Specifications Exhibit B Vendor Viability and Client References Exhibit C Evaluation Criteria – Desired Specifications of Online Applicant Tracking System Exhibit D Evaluation Criteria – Desired Specifications of Online Learning Management System Exhibit E Evaluation Criteria – Desired Specifications of Online Performance Evaluation System Exhibit F Training and Support Specifications Exhibit G Respondent Pricing Templates Exhibit H Accessibility- Section 508: VPAT (Voluntary Product Accessibility Template) Exhibit I Employment of Unauthorized Aliens Prohibited – Affidavit of Work Authorization Section V. Additional RFP Response and General Contract Requirements • Insurance requirements • Errors & Omissions • State Audit • Conflict of Interest • Organizational Conflicts of Interest • Indemnification • Acceptance of Software Products • Section 508 – Voluntary Product Accessibility Template (VPAT) Section VI. RFP Responses Submission • Submission of Proposal o RFP Pages o Copies of Proposal o Open Records Law 4
    • Section I. General Information Background Missouri State University is a public, comprehensive university system with a mission in public affairs, whose purpose is to develop educated persons while achieving five goals: democratizing society, incubating new ideas, imagining Missouri’s future, making Missouri’s future, and modeling ethical and effective behavior. The University’s identity is distinguished by its statewide mission in public affairs, requiring a campus-wide commitment to foster competence and responsibility in the common vocation of citizenship. The academic experience is grounded in a general education curriculum which draws heavily from the liberal arts and sciences. This foundation provides the basis for mastery of disciplinary and professional studies. It also provides essential forums in which students develop the capacity to make well-informed, independent critical judgments about the cultures, values, and institutions in society. The Missouri State University campuses are structured to address the special needs of the urban and rural populations they serve. Missouri State University-Springfield is a selective admissions, graduate level teaching and research institution. Missouri State University-West Plains is an open admissions campus serving seven counties in south central Missouri. Missouri State University-Mountain Grove serves Missouri’s fruit industry through operation of the State Fruit Experiment Station. For more information about Missouri State University, please view its website at www.missouristate.edu. Nature of RFP Missouri State University is soliciting proposals to implement an applicant tracking, learning management, performance evaluation, or any combination of the three systems for faculty, staff, and student workforce. In addition, the current set of Human Resources systems do not allow for University unit’s to share information. It is the intent of Missouri State University to select a vendor to provide optional services to all campuses and allows sharing of data and aggregate reporting capabilities. Accordingly, the Evaluation and Selection Committee shall select the vendor(s) whose proposal(s) and oral presentation(s) if requested, demonstrate in their sole opinion, the clear capability to best fulfill the purposes of this RFP. The Office of Procurement Services reserves the right to accept or reject proposals, in whole or in part, and to negotiate separately as necessary in order to serve the best interests of Missouri State University. This RFP shall not obligate Missouri State University to award a contract or complete the proposed project and it reserves the right to cancel this RFP if it is considered to be in its best interest. General Selection Criteria The vendor(s) selected for an award will be the vendor(s) whose proposal is deemed to be the most advantageous to Missouri State University. Missouri State University is not bound to accept the lowest priced proposal if that proposal is not complimented with the best quality system(s) and associated services as determined by The Office of Procurement Services in its sole discretion. Selection Process The Office of Procurement Services reserves the right to name a date at which all responding vendors will be invited to present demonstrations or participate in an interview. Missouri State University does not agree to reach a decision by any certain date although it is hoped the evaluation and selection will be completed by the date identified in the Proposed Selection and Implementation Timeline section. A proposal may be rejected if it is determined that a vendor’s ability to work with the existing infrastructure will be too limited or difficult to manage. 5
    • Proposed Timeline for Selection and Implementation • November 25, 2009 – RFP issued to prospective vendors and posted on The Office of Procurement Service’s website. • December 4, 2009 - Deadline for Questions • December 10, 2009 – Questions answered by Amendment posted on the Office of Procurement Service’s website. • December 22, 2009 Deadline for RFP Response • January 14th, Notices sent to vendors who will provide campus demonstrations. • January 21st – February 12th, 2010– Campus demonstrations. • February , 15th – March 31st, 2010 - Evaluation/Selection process, Administrative approval – successful vendor(s) notified & contract sent for signature • April 1, 2010 –Implementation process begins. Questions from Potential Offerors Potential offerors are requested to submit questions regarding this Request for Proposal by email to joeherman@missouristate.edu so that the University can review the questions and formulate a response. Questions will be pooled together and one response will be conveyed by Amendment and posted on the Missouri State University Procurement web site at, www.missouristate.edu/procurement/61808.htm. Contract Term Missouri State University desires to enter into a contract with the successful vendor(s) effective on or about April 1, 2010. The length of such contract(s) shall be two (2) years – annually renewable with three (3) additional optional one (1) year renewals at the discretion of the University. If The Office of Procurement Services and the vendor are unable to negotiate and sign a contract by April 1, 2010, then The Office of Procurement Services reserves the right to seek an alternative vendor(s). Contract Termination Missouri State University, may cancel the contract(s) upon 30 days written notice, with or without cause. The vendor(s) may cancel the contract(s) upon 181 days written notice, with or without cause. Definitions Wherever and whenever the following words or their pronouns occur in this proposal, they shall have the meaning given here: a. “Amendment” means a written, official modification to the RFP b. “Contractor” means a person or organization that is the successful offeror as a result of this RFP and is awarded the bid. c. “The University” means Missouri State University. d. “Shall” or “Must” indicates that a requirement is mandatory. Any proposal that takes exception to or fails to agree to comply with such a requirement will be deemed non-responsive and will not be considered for contract award. e. “Should” means that a certain feature, component, or action is desirable. Offeror must provide specifics f. “Reliability” is defined as both offeror’s reliable product and support as evidenced by Missouri State University contact with referenced similar installations. g. “Contractor Support” is defined as the software support capabilities of the contractor/manufacturer. This item will be evaluated qualitatively including the breadth of the areas of support and the support history of the contractor/manufacturer. h. “Technical Support” is defined as the software support provided by the contractor/manufacturer 6
    • Applicable Law A contract entered into as a result of this RFP shall be governed and interpreted under the laws of the State of Missouri. Contract Assignment A contract or any part hereof entered into as a result of this RFP shall not be assigned, sublet, or transferred directly or indirectly without prior written consent of Procurement Services. Entire Agreement A written contract and any modifications or addenda thereto, executed in writing by both parties constitutes the entire agreement of the parties to the contract. All previous communications between the parties whether oral or written, with reference to the subject matter of this contract are void and superseded. The resulting contract may be amended at a future date in writing by mutual agreement of the parties. Deviations and Exceptions Deviations from and exceptions to terms, conditions, specifications or the manner of this RFP shall be described fully on the vendor’s letterhead stationery, signed and attached to the proposal submittal page(s) where relevant. In the absence of such statement the vendor shall be deemed to have accepted all such terms, conditions, specifications and the manner of the RFP. A vendor’s failure to raise an issue related to the terms, conditions, specifications or manner of this RFP prior to the proposal submission deadline in the manner described shall constitute a full and final waiver of that vendor’s right to raise the issue later in any action or proceeding relating to this RFP. Duration of Offer All proposal responses must indicate they are valid for a minimum of one hundred eighty (180) calendar days from the date of the proposal opening unless extended by mutual written agreement between The Office of Procurement Services and the vendor. Prices and terms of the proposal as stated must be valid for the length of the resulting contract. Authorized Signature The proposal must be completed and signed in the firm’s name or corporate name of the vendor, and must be fully and properly executed and signed in blue or black ink by an authorized representative of the vendor. Proof of authority of the person signing must accompany the response. Information Contact Missouri State University’s agent for purposes of responding to inquiries about the RFP is: Name: Joe Herman, Buyer Address: 901 South National Avenue Springfield, Missouri 65897 Telephone: 417-836-4414 Fax: 417-836-6583 Email: joeherman@missouristate.edu Other persons are not authorized to discuss RFP requirements before the proposal submission deadline and Missouri State University shall not be bound by and responders may not rely on information regarding RFP requirements obtained from non-authorized persons. Questions must include the name of the questioner and his/her telephone number, fax number and/or e-mail address. Anonymous inquiries will not be answered. 7
    • Proposal Rejection and Waiver of Informalities This RFP does not obligate Missouri State University, the Office of the President, or the Board of Governors to award a contract or complete the proposed project and each reserves the right to cancel this RFP if it is considered to be in its best interest. The Office of Procurement Services also reserves the right to waive minor informalities and, not withstanding anything to the contrary, reserves the right to: 1. Reject any and all proposals received in response to this RFP; 2. Select a proposal for contract negotiation other than the one with the lowest cost; 3. Negotiate any aspect of the proposal with any vendor; 4. Terminate negotiations and select the next most responsive vendor for contract negotiations; 5. Terminate negotiations and prepare and release a new RFP; 6. Terminate negotiations and take such action as deemed appropriate Contract Price All prices shall be as stated in the contract. The University shall neither pay nor be liable for any additional costs including, but not limited to, taxes, shipping charges, insurance, interest, penalties, termination payments, attorney fees, liquidated damages, etc. The contractor shall be paid installation and/or maintenance costs provided that such costs are specifically quoted in the contract. Failure to quote costs for installation and maintenance shall not relieve the contractor from his/her responsibility to install and/or maintain all items, and any related costs shall be considered by both the contractor and the University to be included within the price(s) stated in the contract. Contract Documents The contract between the University and the contractor shall consist of: (1) the Request for Proposal (RFP), including the Terms and Conditions attached hereto, (2) any amendments to the RFP, (3) the contractor’s response to the RFP, and (4) any additional terms and conditions mutually agreed upon by the parties during the negotiation process. The University reserves the right to clarify any contractual relationship in writing with the concurrence of the contractor, and such written clarification shall govern in the event of a conflict with the applicable requirement(s) stated in either the RFP or the contractor’s response. In all other matters not affected by the written clarification, if any, the RFP shall govern. Amendments to Contract No modification of any provision in the contract shall be made or construed to have been made unless such modification is mutually agreed to in writing by the contractor and the University’s Office of Procurement Services and incorporated in a written amendment to the contract approved by the University’s Office of Procurement Services prior to the effective date of such modification. Contractor Liability The contractor shall be responsible for any and all injury or damage as a result of the contractor’s negligence involving any equipment or service provided under the terms of the contract. In addition to the liability imposed upon the contractor on account of personal injury, bodily injury (including death), or property damage suffered as a result of the contractor’s negligence, the contractor assumes the obligation to save the University, and any agents or employees thereof, from every expense, liability, or payment arising out of such negligent act. The contractor also agrees to hold the University, and any agents or employees thereof, harmless for any negligent act or omission committed by any subcontractor or other person employed by or under the supervision of the contractor under the terms of the contract. However, the contractor shall not be responsible for any injury or damage occurring as a result of any negligent act or omission committed by the University. 8
    • Contractor Status The contractor represents himself or herself to be an independent contractor offering such services to the general public and shall not represent himself/herself for his/her employees to be employees of the University. Therefore, the contractor shall assume all legal and financial responsibility for taxes, FICA, employee fringe benefits, workers compensation, employee insurance, minimum wage requirements, overtime, etc., and agrees to indemnify, save, and hold the University, its officers, agents, and employees harmless from and against any and all loss, cost (including attorney fees), and damage of any kind related to such matters. Bankruptcy or Insolvency Upon filing for any bankruptcy or insolvency proceeding by or against the contractor, whether voluntary or involuntary, or upon the appointment of a receiver, trustee, or assignee for the benefit of creditors, the contractor must notify the University’s Office of Procurement Services immediately. Upon learning of the action identified herein, the University reserves the right, at its sole discretion, to either cancel the contract or affirm the contract and hold the contractor responsible for damages. Waiver The contractor must understand and agree that failure by the University to require performance by the contractor of any provision contained herein or in the contractor’s proposal shall not be deemed a continuing waiver of such provision or a waiver of any other provision of the contract. Communications and Notices Any written notice to the contractor shall be deemed sufficient when deposited in the United States mail, postage prepaid or hand-carried and presented to an authorized employee of the contractor at the contractor’s address as listed on the signature page of the contract or at such address as the contractor may have requested in writing. Inventions, Patents, and Copyrights The contractor shall defend, protect, and hold harmless the University against all suits of law or in equity resulting from patent and copyright infringement concerning the contractor’s performance or products produced or provided under the terms of the contract. Employment of Unauthorized Aliens Prohibited Contractor agrees to comply with Missouri State Statute section 285.530 in that they shall not knowingly employ, hire for employment, or continue to employ an unauthorized alien to perform work within the State of Missouri. For more information about RSMO 285.530, please visit: http://www.moga.mo.gov/statutes/C200-299/2850000530.htm As a condition for the award of this contract the contractor shall, by sworn affidavit and provision of documentation, affirm its enrollment and participation in a federal work authorization program with respect to the employees working in connection with the contracted services. Enrollment in the E-Verify Federal Work Authorization Program is recommended. For more information about the E-Verify process, please visit: http://www.dhs.gov/xprevprot/programs/gc_1185221678150.shtm Contractor shall also sign an affidavit affirming that it does not knowingly employ any person who is an unauthorized alien in connection with the contracted services. “Affidavit of Work Authorization”, Exhibit A is attached. Contractor shall require each subcontractor to affirmatively state in its contract with contractor that the subcontractor shall not knowingly employ, hire for employment or continue to employ an unauthorized alien to perform work within the state of Missouri. Contractor shall also require each subcontractor to 9
    • provide contractor with a sworn affidavit under the penalty of perjury attesting to the fact that the subcontractor’s employees are lawfully present in the United States. Section II. Parties to the RFP Parties to this contract shall be Missouri State University. Section III. Vendor Requirements To provide and implement an applicant tracking, learning management, performance evaluation, or any combination of the three systems for use by the Missouri State University system as described in Exhibits A, C, D, E, and F. Section IV. Response Evaluation Responses to the RFP will be evaluated on the following criteria: • Exhibit A Evaluation Criteria – Key Specifications (Pass/Fail) o Minimal System(s) Requirements o Technical Components, Integration and Implementation Requirements o Physical and Information Security • Exhibit B Respondent Profile and Executive Summary (20%) o Vendor viability o Client references • Exhibits C, D, E, F, and H Evaluation Criteria – Desired System(s) Functionality (40%) o Functionality  Accessibility- Section 508: VPAT (Voluntary Product Accessibility Template) o Training, documentation, and associated support services o Upgrades, and maintenance of system(s) • Exhibit G Evaluation Criteria – Pricing in Relation to Services Provided (40%) o Combination Proposal and Renewal of Maintenance o Online Applicant System and Renewal of Maintenance o Online Learning System and Renewal of Maintenance o Online Performance Evaluation System and Renewal of Maintenance 10
    • Section V. Additional RFP Response and General Contract Requirements Problem Resolution Process A formal problem resolution process will be established in the contract to address issues raised by either Missouri State University or the vendor. Insurance Requirements The contractor must understand and agree that the University cannot save and hold harmless and/or indemnify the contractor or the contractor’s employees against any liability incurred or arising as a result of any activity of the contractor or any activity of the contractor’s employees related to the contractor’s performance under the contract. Therefore, the contractor must have and maintain, at the contractor’s expense, adequate liability insurance to protect the University and the general public against any loss, damage and/or expense related to the contractor’s performance under the contract. The insurance coverage shall include, but need not be limited to, the following coverage in the amounts specified. Such insurance must indemnify the University to the fullest extent possible under the laws of the State of Missouri. Commercial General Liability Coverage, comprehensive form, including product liability, with the following limits of liability: Bodily Injury: $2,000,000 each person $2,000,000 aggregate $5,000 medical each person Property Damage: $2,000,000 each accident Automobile Public Liability and Property Damage with the following limits of liability: Bodily Injury: $2,000,000 each person $2,000,000 each accident Property Damage: $2,000,000 each accident Written evidence of the required insurance coverage must be submitted before or upon award of the contract. Such policy (ies) shall name the Board of Governors of Missouri State University, its officers and employees, as additional named insured’s. In the event that the insurance coverage is canceled, the University must be notified immediately. The contractor understands and agrees that the insurance required under the terms of the contract in no way precludes the contractor from carrying such other insurance as may be deemed necessary by the contractor for the operation of the contractor’s business or for the benefit of the contractor’s employees. Notwithstanding any other provision of the contract to the contrary, no insurance procured by contractor shall be construed to constitute a waiver of any sovereign immunity as set forth in section 537.600 et seq., MO. REV. STAT., or any other governmental or official immunity, nor provide coverage for any liability or suit for damages which is barred under said doctrines of sovereign, governmental or official immunity available to the University, its Board of Governors, officers or employees, nor constitute waiver of any available defense; and neither shall such insurance provide coverage for any sums other than those which the University, its Board of Governors, officers or employees may be obligated to pay as damages. The 11
    • contractor shall cause all policies of insurance related to this RFP to be endorsed in accord with this subparagraph. The contractor shall further require the upper limits of coverage of such policies to be adjusted on an annual basis to be at least equal to the limits of liability set forth in section 537.610.2 and 537.610.5, MO. REV. STAT., as amended from time to time. Errors and Omissions (E & O) Insurance: The vendor will be required to maintain insurance protecting it from claims the vendor may become legally obligated to pay resulting from any actual or alleged negligent act, error or omission related to the vendor’s professional services required under this contract. The minimum insurance amounts will be: $1,000,000.00 per occurrence $2,000,000.00 annual aggregate The vendor will be required to submit certified financial statement providing evidence the vendor has adequate assets to cover any applicable E & O policy deductible. The Office of Procurement Services reserves the right to immediately terminate the contract if the vendor is not in compliance with the insurance requirements and retains all rights to pursue any legal remedies against the vendor. All insurance policies must be available for inspection by The Office of Procurement Services and copies of policies must be submitted to The Office of Procurement Service’s authorized representative upon written request. State Audit The books, records, documents and accounting practices and procedures of the vendor relevant to the contract(s) must be available for audit purposes to Missouri State University for six (6) years after the termination/expiration of the contract. Conflict of Interest The vendor must provide a list of all entities with which it has relationships that create, or appear to create, a conflict of interest with the work that it is contemplated in this Request for Proposal. The list should indicate the names of the entity, the relationship, and a discussion of the conflict. Organizational Conflicts of Interest The responder warrants that, to the best of its knowledge and belief, and except as otherwise disclosed, there are no relevant facts or circumstances that could give rise to organizational conflicts of interest. An organizational conflict of interest exists when, because of existing or planned activities or because of relationships with other persons, a vendor is unable or potentially unable to render impartial assistance or advice, or the vendor’s objectivity in performing the contract work is or might be otherwise impaired, or the vendor has an unfair competitive advantage. The responder agrees that, if after award, an organizational conflict of interest is discovered, an immediate and full disclosure in writing must be made to Joe Herman, The Office of Procurement Services that must include a description of the action which the vendor has taken or proposes to take to avoid or mitigate such conflicts. If an organizational conflict of interest is determined to exist, Missouri State University may, at its discretion, cancel the contract. In the event the responder was aware of an organizational conflict of interest prior to the award of the contract and did not disclose the conflict to the contracting officer, Missouri State University may terminate the contract for default. The provisions of this clause must be included in all subcontracts for work to be performed similar to the service provided by the prime contractor, and the terms “contract,” “contractor,” and “contracting officer” modified appropriately to preserve Missouri State University’s rights. 12
    • Indemnification The contractor shall defend, indemnify, and hold the University harmless from and against all claims, losses, and liabilities arising out of personal injuries, including death, and damage to property which are incurred by any party as a result of services provided by the contractor pursuant to the contract. Acceptance of Software Products A software product will be deemed accepted by the University when it has been successfully installed and implemented to the specifications outlined in the contractual agreement between the University and selected vendor. Section 508 Voluntary Product Accessibility The vendor’s software should be compliant with Section 508 accessibility standards to the maximum extent possible. Completion of the attached template at Exhibit is required. The results will be considered and scored as part of Technical Components, Integration and Implementation. . Section VI. RFP Responses Submission Proposals must be priced, signed, SEALED, and received in the University’s Office of Procurement Services by the closing date and time specified. • Any proposal received after the exact closing date and time specified will not be opened and will not be evaluated regardless of the reason(s) or mitigating circumstances related to its lateness or degree of lateness. Neither a facsimile nor an e-mail transmission is an acceptable response to this RFP. Mark in lower left-corner of the envelope after mailing address the RFP #. • Mailing Address: Missouri State University Attn: Procurement Services 901 South National Avenue Springfield, MO 65897 Sealed RFP # • RFP Pages to Submit At a minimum, the offeror must sign and return the RFP cover page, or if applicable, the cover page of the last amendment thereto, in order to constitute acceptance by the offeror of all RFP terms and conditions. Failure to sign and return the cover page of the RFP, all amendments thereto and the required pricing information may result in rejection of the offeror’s proposal unless the offeror’s full compliance with all provisions of the entire RFP, all amendments, and RP pricing pages is indicated elsewhere within the offeror’s response. • Copies of Proposals The offeror shall submit an original signature proposal and four (4) copies of its RFP response. Proposals are to be sealed in mailing envelopes or packages with the responder’s name and address clearly written on the outside. One copy of the proposal must be unbound and signed in blue or black ink by an authorized representative of the vendor. Proof of authority of the person signing must accompany the response. 13
    • Proposals made in pencil will be rejected. Alterations in cost figures used to determine the lowest priced proposal will be rejected unless initialed in ink by the person responsible for or authorized to make decisions as to price quoted. The use of “white out” is considered an alteration. • Open Records Law The offer or is hereby advised that, upon completion of the evaluation process, all proposals and associated documentation will be made public pursuant to the “Open Records” law of the State of Missouri (RSMo 610.021). Please do not include statements of confidentiality or proprietary information in your proposal. All proposals are required to become a matter of public record according to state law. Allowable exclusions under state law are “software codes for electronic data processing and documentation thereof” and “records relating to scientific and technological innovations in which the owner has a proprietary interest.” 14
    • Exhibit A Key Specifications - Minimal System(s) Requirement Overview: These requirements are absolute minimums that a vendor and their proposed solution must meet. If these requirements are not met, the proposal will be removed from consideration. The vendor must provide a detailed description of how each of these requirements will be met by the proposed software solution(s). System Requirements: Criteria Yes No Explain (Be as specific as possible to enable us to understand how this will be implemented; please do not simply refer to other materials) Key specifications: XX XX N/A 1. The presented application has been on the market for at least two years. 15
    • 2. The application must be fully utilized at ten (10) or more organizations. 3. Respondent must be willing to demonstrate a completed and functional product within the specifications provided by this RFP. 4. Respondent must demonstrate that the entire process will look and feel to hiring authorities or applicants as if they are using a specific college or university web application. 16
    • 5. Respondent must describe the implementation process, including roles and responsibilities, project plan and schedule. 6. Respondent must be able to verify stated qualifications. 7. Respondent must provide summary resumes for staff that may be assigned to this account. 17
    • 8. Respondent must provide names of three organizations utilizing their product who can be contacted to provide references. 18
    • Key Specifications - Technical Components, Integration, and Implementation Overview: Networking: The University provides high speed networking infrastructure capable of providing 100 megabit connections throughout the campus. For additional details visit http://networking.missouristate.edu Hardware and Operating Systems: The University uses a collection of IBM pSeries servers to provide core business administrative computing needs. The configuration is an IBM p570 with 12 processors and two p550Q’s with 4 processors each. All servers are running current versions of the AIX operating system. The University also has multiple Red Hat Linux and Windows file servers running on Dell hardware, for various academic and administrative needs. Administrative Business Application Software: SunGard Higher Education Banner ERP suite utilizing an Oracle 10g database is the primary delivery mechanism used to provide administrative business related services. Current version of the Banner system is 7.x with an upgrade to Banner 8.x planned for the spring of 2010. Primary components include: Finance, Student Services, Human Resource and Payroll, Financial Aid, and Advancement. The SunGard Operational Data Store (ODS) and Enterprise Data Warehouse (EDW) are primary static data stores. Argos from Evisons is the primary reporting tool. Web access is provided via SunGard’s Luminis web portal product. Technical Components, Integration and Implementation Criteria Yes No Explain (Be as specific as possible to enable us to understand how this will be implemented; please do not simply refer to other materials) N/A Key specifications : XX XX 1. Vendor Hosted Solutions: Must provide method to handle the interchange of data between vendor and university 19
    • 2. Vendor Hosted Solutions: Must be compatible with current computing environment. Describe the processes that define compatibility. 3. Vendor Hosted Solutions: Maximum amount of time you are able to store data. 4. Vendor Hosted Solutions: What is the size cost limitation? Describe in detail. 20
    • 5. Vendor Hosted Solutions: How quickly can a user retrieve current and archived data? 6. University Hosted Solutions: The vendor must provide description of all hardware and software required. Estimated costs of hardware and software must be included. 21
    • Key Specifications - Physical and Information Security Overview: The vendor is required to recognize that on the performance of the contract the vendor will become a holder of and have access to Missouri State University’s individual private data and nonpublic data. In performance of the contract, the vendor agrees it will comply with all applicable state, federal and local laws and regulations, and governing Missouri State University policies. The vendor agrees that its officers, employees and agents will be bound by the above confidentiality laws and that it will establish procedures for safeguarding the information. The vendor agrees to notify its officers, employees and agents of the requirements of confidentiality and of the possible penalties imposed by violation of these laws. The vendor agrees that its officers, employees or agents will not disclose or make public any information received by the vendor on behalf of Missouri State University. The vendor shall recognize Missouri State University’s sole and exclusive right to control the use of this information. The vendor further agrees it shall make no use of any of the described information, for either internal or external purposes, other than that which is directly related to the performance of the contract. The vendor agrees to indemnify and hold harmless Missouri State University from any and all liabilities and claims resulting from the unauthorized disclosure by the vendor, its officers, employees or agents of any information required to be held confidential under the provisions of the contract. The vendor must return all source data to the “Authorized Representative” to be identified in the contract. Physical and Information Security Criteria Yes No Explain (Be as specific as possible to enable us to understand how this will be implemented; please do not simply refer to other materials) Key specifications: X X N/A 1. Data transfers must be encrypted. Provide description of encryption methods employed. 22
    • 2. Access to data must be restricted to only those individuals needed to fulfill contractual obligations. Describe information management and access control methods utilized. 3. Physical storage of data must be protected from unauthorized access. Describe physical storage security methods. 4. Data must be appropriately backed up and recoverable. Describe backup, recovery, and redundancy processes. 23
    • 5. Computing operating systems and software must be current with applicable updates to prevent exploits and have active malware protection in place. Describe system security practices. 24
    • Exhibit B Vendor Viability /Client References Overview: Vendor Viability - Respondents must provide the following information about their company so that we can evaluate their stability and ability to support the commitments set forth in response to the RFP. We may require a respondent to provide additional documentation and/or clarify requested information. Company profile (Attach additional pages if necessary): 1. Legal name of the Respondent: 2. Address of office which will fulfill this contract: 3. Number of years in business related to the RFP: 4. Type of Operation: Individual: ____ Partnership: ____ Corporation: ____ Government: ______ 5. Number of employees dedicated to fulfillment of this contract: 6. Company-wide annual sales volume: 7. Provide the company’s latest annual report. 8. Is Respondent currently for sale or involved in any transaction to expand or to become acquired by another business entity? ____ Yes ____ No If yes, please explain the impact both in organizational and directional terms: 9. Is Respondent currently in default on any loan agreement or financing agreement with any bank, financial institute, or other entity? If yes, specify date(s), circumstances, and prospects for resolution. ____ Yes ____ No 10. Are there any circumstances impacting Respondent that could affect Respondent’s ability to perform under any award made through the RFP process? ____ Yes ____ No If yes, please explain: 25
    • Client References Overview: References - Respondents must provide the following information about their company’s customer contact information. We may require a respondent to provide additional documentation and/or clarify requested information. Please complete the following reference information for three (3) customers that prior services were performed for: Reference #1: Name: Contact Person /Title: Address/Telephone No.: Description of Prior Services Performed: Contract Period: From________________ To___________________ Summary of Services Performed: Reference #2: Name: Contact Person /Title: Address/Telephone No.: Description of Prior Services Performed: Contract Period: From________________ To___________________ Summary of Services Performed: Reference #3: Name: Contact Person /Title: Address/Telephone No.: Description of Prior Services Performed: Contract Period: From________________ To___________________ Summary of Services Performed: 26
    • Exhibit C Online Applicant Tracking System Specifications Overview: Applicant Tracking System – Software that automates the application, recruitment, and selection process for the filling internal and external position within the organization. The system will support a workflow process for the Office of Human Resources, designated Search Committees, major Cost Centers, and other University agencies that are part of the recruitment, selection, and hiring process for the University. The four major components of the system are: Position Creation and Authorization; Recruitment of Applicants; Review, Processing, and Retrieval of Applications; and Report Capabilities. Online Applicant Tracking System Specifications: Criteria Yes No Explain (Be as specific as possible to enable us to understand how this will be implemented; please do not simply refer to other materials) Position creation and authorization: XX XX N/A 1. An automated requisition process (routing and approval), which provides for: • Authentication of approvers • Ability to modify and send back requisitions for modification by authorized individuals • Attachment of documents (position descriptions, etc.) • Customizability to each institution’s internal process (assign Search Numbers) • Revise routing and approval process 27
    • Recruitment of applicant(s): XX XX N/A 1. Capability to establish and customize by institution’s job posting templates; such as faculty, staff, student, for internal and external searches. 2. Capability to have job posting templates automatically feed System Employment Opportunities web pages and campus web pages (employment postings). 28
    • 3. Capability to create standard application questions (name, demographics, etc.) which an applicant completes just once, and updates only as needed. This must be customizable by institution. 4. Capability to create and customize applicant screening questions for the job posting: a. questions on which screening can be automated (such as questions that elicit yes/no, multiple choice, numerical responses) and the capability to perform automated screening b. questions which elicit narrative responses that can be screened manually. 5. Ability for applicants to apply online and attach resumes, cover letters and multiple imaged documents for positions: • Video • Scanned documents • Word files • PDF files • Photos • Electronic Documents 29
    • 6. Applicant registration for email notification: • Of job openings when they are posted • Allows applicants to select which types of jobs • Capability of the hiring unit to notify current applicants of new job openings 7. Email notification to applicants of their status. 8. Ability for applicant to have multiple application forms. 30
    • 9. Ability to share applications among different departments. 10. Provision for submittal of paper application materials for those who cannot apply online. 11. Search capability with resumes. 31
    • 12. Ability for applicants to withdraw applicants online; automated notification of applicant withdrawals to users based on system authority level. 13. Referral Tracking capabilities. • External Job Referrals for students to community employers. • Internal Job Referrals for students to campus hiring units. Review of applications(s): XX XX N/A 32
    • 1. Various access/authority levels in the system, with ability to restrict access by certain users to certain applicant information (affirmative action, legal status to work, etc.) 2. Secure electronic routing of application materials to hiring authorities/search committees. 3. Ability for users with different access levels to easily view application materials online or print them. 33
    • 4. Ability of hiring authorities to immediately review referrals. 5. Ability to enter and track objective data such as clerical tests and other job prerequisites. Processing of applications: XX XX N/A 34
    • 1. Automated launching, closing and archiving of job postings. 2. Archiving of the specific application (version of the applicant materials) submitted to a job posting. 3. Real time applicant tracking which enables hiring authorities and Human Resource managers to record status and track applications throughout the hiring process. 35
    • 4. Real time application status information available for online look up by applicants. 5. Ability to create guest accounts for non- institution search committee members and search firms to have access to application materials and job postings from the web. 6. Ability to modify work flow for expedited processes or priority applicants. 36
    • Reporting capabilities: XX XX N/A 1. Ability to report on affirmative action and recruitment source data. 2. Describe any standard and ad hoc reports you can supply to the Office of Human Resources and Office for Equity and Diversity. 37
    • 3. Describe the ability to aggregate reporting capabilities across the systems (reports summarizing data from various campuses). 38
    • Exhibit D Online Learning Management System Specifications Overview: Learning Content Management System – Software that automates the administration of professional development by tracking individual learner progress, creating a centralized online library for courses, developing job specific learning plans, and automating registration and report processes for administrators. The system will support a workflow process for both the University agencies that provide course content along with designated levels of access to individual and group learning information. The integration with the Human Resources personnel system will automatically create training records and development plans for new employees or employees accepting a new position. The system will consist of three main components: Event Management, Individual Development Plans, and Web-based Course Development and Assessments. Online Learning Management System Specifications: Criteria Yes No Explain Administration: XX XX N/A 1. User registrations and learning plans 39
    • 2. Author courses and manage content 3. Create standardized and customized reports on individual and group performance for courses 4. Build individual learning plans for learners and key positions 40
    • 5. Structured workflow process with different levels of access for University units, supervisors, and individual employees 6. User-friendly web base screens 7. Web interface customizable for branding and organizational style standards 41
    • 8. Must have online tutorials and help files 9. Mass data load and insertion of participants records 10. Participants and administrators have access to on-line formatted learning plans 42
    • 11. Participants and administrators can add, modify, and delete uploaded record information 12. Various Administrator levels of control to add, edit , delete, and publish workshop events easily and seamlessly 13. University compliance courses must be available to all fulltime and part- time employees to include contractors, student workers, and students through the system. Utilization of compliance courses does not constitute an additional charge for additional users. Course and participation data related to the compliance courses must be integrated into the database for administrative management and reports. 43
    • Event Management XX XX N/A 1. Course Information • Description 44
    • • Wait-list policy/threshold • Cancellation policy/threshold • Location / instructor / date / time 45
    • • Instructor evaluation 2. Course Registration o • Online by administrators or o employees 46
    • • Offers waiting list o • Automatically changes wait- o listed employees to cancellations • Registers next available o employee w/ notification 47
    • • Administrator can cancel or o reschedule classes • Notifies administrator if not o enough participants or registration level • Automatically notifies o employees of changes to courses whether a cancellation or add on from a waitlist 48
    • • Emails registration confirmation / o cancellations/add on to employees and managers • Sends multiple reminders o automatically • Generates participant list for o instructor or class 49
    • • Tracks pre-work or post-work o along with assessments • Enables mass registration for an o University unit or group as defined by the database or email group • Registration via the intranet or o internet 50
    • • Employees can view class section o schedules and descriptions online • Employee can view their o Learning Plan/Portfolio online 3. Reporting o 51
    • • Class confirmations and o reminders • Student registrations by o supervisor, department, or division • Class Rosters o 52
    • • Class Attendance o • Employee Learning Portfolios and o training history • Registration by class, section, or o instructor 53
    • • Class section evaluation results o • Automatic report generation –   daily, weekly, monthly, or annually • Ad hoc report capabilities   54
    • 4. Data Import or Export o • Capability to deliver, track, and   report on any AICC/SCORM compliant courseware regardless of supplier • Data feed from HR Personnel   System for employee information 55
    • • Login User ID and password to • • match University User ID and password • Data feed from mainframe and   LAN for tracking web base coursework • Describe E-Commerce   functionality and structure. 56
    • • Extract data to general ledger   system for billing for internal costs budgets or tuition reimbursement. • System must support multiple   fees and discounts for one class PCI Compliance for credit cards to support both internal and external charges. I Individual Development Plans XX XX N/A 57
    • 1. Creates an individual learning plan o o automatically for all employees to include personnel data from the Human Resources personnel system • Initiates a plan for new employees or employees who transfer to a new job position • Automated learning plans with existing and future requirements to support Performance Evaluation system 58
    • • Inclusive training record system to include current and past accomplishments from both internal and external sources • Manage and record annual continuing education requirements • System must have a robust grouping feature that allows development of a curriculum or plan related to a multiple groups and also allows for students to be in unlimited number of groups 59
    • • Provide a process to manage and report on certification data to include individual, accreditation, and compliance requirements • Provide individual employee access to view and print their Individual Learning Plans to include official University Certificates • Employee access would support   the University’s Performance Evaluation System, internal employment process, and tenure 60
    • • Administrative workflow approval process • Personal portfolio and portal page for each employee Web-based Course Development and XX XX N/A Assessments 61
    • 1. Deliver and manage third part courseware 2. Capacity for multi course format delivery to include instructor led, web-based, or blended. 3. Integrated web-based tools for easy online course development by subject matter experts 62
    • 4. Supports threaded discussion and web-based chat rooms 5. Supports all web-based mediums to include video and audio 6. Provide a central online catalog of University resources and programs for development 63
    • • Advance searching capabilities across all objects in the repository • Content can be tagged for advance searches • Approval process for publishing courses and resources to catalog 64
    • 7. Ability to set up multiple meeting dates for one class 8. Allow for courses and classes scheduled for courses to be separated to avoid redundant information 9. Support for course prerequisites and create online assessments 65
    • 10. Must a web viewable training calendar 11. Multiple security levels with unlimited administrators and workflow management 12. Full–featured testing and assessment engine with certification capabilities 66
    • 13. Online evaluations and certificates of completions 14. View and print evaluation reports for courses and instructors 15. Comprehensive management, tracking, and reporting of courses and participant progress 67
    • • History of all course and class   activity • System must support high end   database back ends so the data is accessible at the table, record, and column • System must support a variety of   reports an various methods of reporting 68
    • • Ability to archive employees with   records and data or archive employees still in the system database • History of all course and class   activity • Edit, add, or delete user profiles   69
    • • Instructor generated class rosters   and various reports 70
    • Exhibit E Online Performance Evaluation System Specifications Overview: Performance Evaluation System – Software that automates the administration of the Performance Evaluation System by creating web-based evaluation templates; automating the evaluation process and notification for all types of evaluation reports; create a goal library; employee record files; and automated report processes for administrators. The system will support a workflow process for all levels of the University, major Cost Centers and other University agencies that provide support and oversight of the process. The integration with the Human Resources personnel system will automatically create an evaluation requirement for new employees. The system will consist of five main components: Form Template, Performance Evaluation Process, Administration Process, Reporting Capabilities, and Goal Library. Exhibit C: Online Performance Evaluation System Specifications: Criteria: Yes No Explain Performance Evaluation System XX XX NA Form Template 71
    • 1. Multiple Templates • Templates to support different types of evaluations • Ability to attach supporting documentation 72
    • • 360 feedback for requesting feedback via managers, peers, and other employees 2. Ability to design custom forms 3. Configurable rating scales. 73
    • 4. Upload content to evaluation. Goal Library XX XX NA 1. Establish a Goal Library. 74
    • 2. Goal Copying 3. Sharing or re-use of goals Performance Evaluation Process 75
    • 1. Ability to have multiple evaluators 2. Ability to assign Proxy’s to perform administrative tasks 3. Configurable workflow to include employee, supervisor (s), cost center, and human resources 76
    • 4. Automated email notifications to supervisors and employees and reminders. Administration Process XX XX NA 1. Automated email notifications to supervisors and employees for due dates of performance evaluations. 77
    • 2. The ability for the management of reports by multiple levels within the workflow process. Report Capabilities XX XX NA 1. Comprehensive management, tracking, and reporting of the progress of evaluations. 78
    • • Archiving of all evaluations • System must support a variety of reports and various methods of reporting • Ability to archive employees evaluations with current records and data or archive employees still in the system database 79
    • Exhibit F Training and Support Specifications Overview: Training and Support Specifications – Explanation of the training and support process provided during implementation and post-implementation of the software. Includes information on technical support, administrative support, and user support. Provides information on train –the- trainer programs and user guides. Describes the type of resources and availability of assistance for administrators to address questions and issues. Training: XX XX N/A 1. Describe Start up system training to include Train-the-Trainer support. 2. Describe Training Manual and other help resources for new users. 80
    • 3. Describer user support for system upgrades. 4. Describe training resources and support for new users after initial start up. Support: XX XX N/A 81
    • 1. Ongoing technical support. Describe hours, days, availability, etc. 2. Software upgrades. Describe delivery method, frequency, and complexity of the installation. 4. Define the minimum amount of back level support provided for each major release and length of time it is provided. 82
    • 5. Vendor must maintain federal and state regulatory compliance requirements prior to effective date(s). 6. Describe site preparation and who is responsible for site preparation. 7. Describe any service guarantees. 83
    • 8. Describe the implementation process and associated responsibility throughout the process (e.g. vendor versus University). 84
    • Exhibit G Respondent Pricing Template Overview: Offeror may select one system or any combination of the three systems offered to operate within the development/test/production server environment. Offeror must include the following and any other costs associated with the purchase/license of an online applicant tracking system, online learning management system, and an online performance evaluation system or any combination of the three systems. Offeror must use information listed throughout this RFP to provide complete and accurate pricing. The bidder shall state firm, fixed prices for providing services in accordance with the terms and conditions set forth herein. Bidders who submit a combination bid for multiple systems must also submit individual bids for each individual system that is included in the combination bid. The bidder shall complete the following for each individual and/or multiple bid proposals and attach a detailed breakout of items 1 through 4 for each submission for University review: The bidder shall complete the following exhibits (G-1 through G-4) for each individual and/or combination bid proposals that applies to their proposals and attach a detailed breakout of items 1 through 4 for each submission for University review. 85
    • Exhibit G-1 Respondent Pricing: Combination Proposal Overview: Offeror may select any combination of the three systems offered to operate within the development/test/production server environment. The programs include the purchase/license of an online applicant tracking system, online learning management system, and an online performance evaluation system. Offeror must use information listed throughout this RFP to provide complete and accurate pricing. Bidders who submit a combination bid for multiple systems must also submit individual bids for each individual system that is included in the combination bid (see Exhibits G-2 through G-4). The bidder shall state firm, fixed prices for providing services in accordance with the terms and conditions set forth herein. The bidder shall complete the following for this combination proposal and attach a detailed breakout of items 1 through 4 for each submission for University review: A. Combination Proposal: Select systems included in this proposal: __Applicant Tracking; __Learning Management; ___Performance Evaluation 1. Cost for Proposed software licenses: $_________________ 2. Cost for installation and training: $_________________ 3. Cost for first year maintenance: $_________________ 4. Grand total cost for year one of this software license: $_________________ B. Renewal of Maintenance for Year Two (2) through five (5): State percentage of increase/decrease: Year 2______%; Year 3______%; Year 4_____%; Year 5_____% Pursuant to the terms, conditions and specifications set forth in this RFP, I hereby propose the price(s) for items indicated above at a firm fixed price for service and for the contract period and any renewals. ________________________________ Contractor Date _________ ______________ ______________ Authorized Signature & Title Telephone Fax Number E-Mail 86
    • Exhibit G-2 Respondent Pricing: Online Applicant System Overview: Offeror must include the following and any other costs associated with the purchase/license of an online applicant tracking system offered to operate within the development/test/production server environment. Offeror must use information listed throughout this RFP to provide complete and accurate pricing. The bidder shall state firm, fixed prices for providing services in accordance with the terms and conditions set forth herein. The bidder shall complete the following and attach a detailed breakout of items 1 through 4 for each submission for University review: A. Online Applicant System: 1. Cost for Proposed software license: $_________________ 2. Cost for installation and training: $_________________ 3. Cost for first year maintenance: $_________________ 4. Grand total cost for year one of this software license: $_________________ B. Renewal of Maintenance for Year two (2) through five (5): State percentage of increase/decrease: Year 2______%; Year 3______%; Year 4_____%; Year 5_____% Pursuant to the terms, conditions and specifications set forth in this RFP, I hereby propose the price(s) for items indicated above at a firm fixed price for service and for the contract period and any renewals. ________________________________ Contractor Date __________ __________ _______________ Authorized Signature & Title Telephone Fax Number E-Mail 87
    • Exhibit G-3 Respondent Pricing: Online Learning Management System Overview: Offeror must include the following and any other costs associated with the purchase/license of an online learning management system offered to operate within the development/test/production server environment. Offeror must use information listed throughout this RFP to provide complete and accurate pricing. The bidder shall state firm, fixed prices for providing services in accordance with the terms and conditions set forth herein. The bidder shall complete the following and attach a detailed breakout of items 1 through 4 for each submission for University review: A. Online Learning Management System: 1. Cost for Proposed software license: $_________________ 2. Cost for installation and training: $_________________ 3. Cost for first year maintenance: $_________________ 4. Grand total cost for year one of this software license: $_________________ B. Renewal of Maintenance for Year 2 through 5 State percentage of increase/decrease: Year 2______%; Year 3______%; Year 4_____%; Year 5_____% Pursuant to the terms, conditions and specifications set forth in this RFP, I hereby propose the price(s) for items indicated above at a firm fixed price for service and for the contract period and any renewals. ________________________________ Contractor Date __________ __________ _______________ Authorized Signature & Title Telephone Fax Number E-Mail 88
    • Exhibit G-4 Respondent Pricing: Online Performance Evaluation System Overview: Offeror must include the following and any other costs associated with the purchase/license of an online performance evaluation system to operate within the development/test/production server environment. Offeror must use information listed throughout this RFP to provide complete and accurate pricing. The bidder shall state firm, fixed prices for providing services in accordance with the terms and conditions set forth herein. The bidder shall complete the following and attach a detailed breakout of items 1 through 4 for each submission for University review: A. Online Performance Evaluation System: 1. Cost for Proposed software license: $_________________ 2. Cost for installation and training: $_________________ 3. Cost for first year maintenance: $_________________ 4. Grand total cost for year one of this software license: $_________________ B. Renewal of Maintenance for Year two (2) through five (5): State percentage of increase/decrease: Year 2______%; Year 3______%; Year 4_____%; Year 5_____% Pursuant to the terms, conditions and specifications set forth in this RFP, I hereby propose the price(s) for items indicated above at a firm fixed price for service and for the contract period and any renewals. ________________________________ Contractor Date ___________ _____________ _____________ Authorized Signature & Title Telephone Fax Number E-Mail 89
    • Exhibit H Accessibility - VPAT (Voluntary Product Accessibility Template) Overview: This template is part of the Desired System(s) Functionality Criteria located in Section IV of this document. VPAT™ Voluntary Product Accessibility Template® Version 1.3 The purpose of the Voluntary Product Accessibility Template, or VPAT™, is to assist Federal contracting officials and other buyers in making preliminary assessments regarding the availability of commercial “Electronic and Information Technology” products and services with features that support accessibility. It is assumed and recommended that offerers will provide additional contact information to facilitate more detailed inquiries. The first table of the Template provides a summary view of the Section 508 Standards. The subsequent tables provide more detailed views of each subsection. There are three columns in each table. Column one of the Summary Table describes the subsections of subparts B and C of the Standards. The second column describes the supporting features of the product or refers you to the corresponding detailed table, e.g., “equivalent facilitation." The third column contains any additional remarks and explanations regarding the product. In the subsequent tables, the first column contains the lettered paragraphs of the subsections. The second column describes the supporting features of the product with regard to that paragraph. The third column contains any additional remarks and explanations regarding the product. Date: Name of Product: Contact for more Information (name/phone/email): 90
    • Section 1194.22 Web-based Internet information and applications – Detail VPAT™ Voluntary Product Accessibility Template® Remarks and Criteria Supporting Features explanations (a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). (b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. (c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. (d) Documents shall be organized so they are readable without requiring an associated style sheet. (e) Redundant text links shall be provided for each active region of a server-side image map. (f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. (g) Row and column headers shall be identified for data tables. (h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. (i) Frames shall be titled with text that facilitates frame identification and navigation (j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. (k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. (l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by 91
    • Assistive Technology. (m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l). (n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. (o) A method shall be provided that permits users to skip repetitive navigation links. (p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4. 92
    • Exhibit I AFFIDAVIT OF WORK AUTHORIZATION Comes now __________________ as ___________________ first being duly (Name) (Office Held) sworn on my oath, affirm ____________________ is enrolled and will continue to (Company Name) participate in a federal work authorization program in respect to employees that will work in connection with the contracted services related to __________ for the duration of the contract, (Bid Number/Service) if awarded in accordance with RSMO Chapter 285.530(2). I also affirm that _________________ (Company Name) does not knowingly employ a person who is an unauthorized alien in connection with the contracted services related to ____________________________________ for the duration of (Bid Number/Service) for the duration of the contract, if awarded. In Affirmation thereof, the facts stated above are true and correct (The undersigned understands that false statements made in this filing are subject to the penalties provided under Section 575.040 RSMO. _____________________________ _____________________________ Signature (person with authority Printed Name ____________________________ _____________________________ Title Date Subscribed and sworn to before me this ________ of ______________________. I am Day (Month, Year) Commissioned as a notary public within the County of _________________, State of (Name of County) ________________________, and my commission expires on _________________ (Name of State) (Date) ______________________________ __________________________ Signature of Notary Date 93