The Future of the Internet Economy Egypt 2014
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The Future of the Internet Economy Egypt 2014

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A statistical profile on the future of the Internet Economy in Egypt. The report provides recent statistical and analytical data on the Internet usage in Egypt, as well as trends. It includes data on: ...

A statistical profile on the future of the Internet Economy in Egypt. The report provides recent statistical and analytical data on the Internet usage in Egypt, as well as trends. It includes data on: Internet users, Internet bandwidth and cost, household and enterprise usage of the Internet, Internet subscription mode, Internet usage by different demographics, Internet usage in education, health and women. The report is produced in line with the OECD’s "statistical Profile for the Internet Economy" in an attempt to standardize the ICT indicators according to international organizations.

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The Future of the Internet Economy Egypt 2014 The Future of the Internet Economy Egypt 2014 Document Transcript

  • 2013 2013 1
  • Building on our efforts in standardizing the ICT indicators according to international organizations, this statistical profile was produced in line with the OECD’s «Statistical profile for the future of internet economy» Egypt’s ICT Indicators Portal has been launched by the Ministry of Communications and Information Technology (MCIT) in 2008 to disseminate the Egyptian information society indicators www.egyptictindicators.gov.eg 2
  • 2013 Contents 1- Internet Supply……………………………………………………………………..…….…….....4 2- Internet Demand……………………………………………………………………..…...…….....4 3- Type of Internet Access………………………………………………………………....…….…..5 4- Profile of Internet Users……………………………………………………………….....….……6 5- Behavior of Internet Users…………………………………………………………….…...…….8 6- Affordability………………………………………………………………………………..…..…....9 7- Secured Internet……………………………………………………………………………….…...11 8- Internet Everywhere……………………………………………………………………….…......12 9- New Internet Horizon 9.1 Mobile Data Services …………………………………………………..……………….13 9.2 Internet through Smart Phone……………………………………...…………...…..14 10- Internet for Women…………………………………………………...………………….…....15 11- Improving Human Resources………………………………………...………………….…....17 12- Public Access Internet Points………………………………………...…………….......…....18 13- Internet for Government Entities…………………………………………………..…….....20 14- Internet for Private Business……………………………………………………….………...22 15- Social Impact of Internet 15.1 Internet Effect on Education Sector……………………………………………….24 15.2 Internet Effect on Health Sector……………………………………………………26 16- Internet Effect on Political Life……………………………………………………………....28 17- Internet and Social Networking ………………………………………………………….....29 18- Internet Effect on Economic Performance …………………………………………….....29 19- International Comparisons…………………………………………………………………....31 3
  • 1 Internet Supply Figure (1.1) International Internet Bandwidth & Per Capita Share of Internet Bandwidth 200000 2500 2.249 180000 160000 2000 1.565 140000 1500 1.267 100000 80000 1000 359 201 2011 500 2010 2007 2005 2006 62 129 23 2004 2003 10 13 2002 5 2001 20000 0 2009 40000 0 Bps 60000 2008 Mbps 120000 Both international internet bandwidth and per capita share of internet bandwidth witnessed a steady growth over the period (2001 – 2011) International internet bandwidth increased with an average annual growth rate of 97.32% over the period (2001 – 2011) to reach 181,854 MBPS by the end of year 2011. Consequently, a significant increase is realized in the per capita share of internet bandwidth to reach 2249.33 BPS by the end of year 2011 on the expense of the narrowband internet users. Internet users Internet penetration 4 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 million user Internet users and internet penetration Figure (2.1) increase exponentially during the period Internet Users and Internet Penetration (2000 – 2011) Egypt adopted many strategies to increase 40 % 35 36% 35 % the diffusion of the internet. This has 30% 30 30 % been reflected in a significant increase in 25 25 % 22% internet users from 0.65 million users in 18% 20 year 2000 to reach 29 million users in 20 % 16% 14% year 2011. 15 15 % 13% 12% 11% 10 % 10 As a result, Internet penetration hiked 8% 5 % 5 from 1.01% in year 2000 to 35.8% in year 1% 2% 2011 with average annual growth rate of 0 6 7 8 9 10 10 10 17 23 29 0 % 1 1 3.2% during this period. % of population 2 Internet Demand
  • 2013 3 Type of Internet Access Dramatic increase in broadband internet users at the expense of the decrease in narrowband internet users 89.4% of total internet users access the web through broadband access compared to 11% use the narrowband access during year 2011. Proportion of broadband internet users have witnessed an increase reaching almost 90% in year 2011 on the expense of the narrowband internet users. Figure (3.1) Broadband vs. Narrowband Users 100% 19% 80% 56% 60% 82% 44% 256 kb/s- 2mb/s; 92 2mb/s - 10 mb/ s; 8.5 87% 89% 2009 2010 2011 58% 2007 2008 0% Broadband Users Figure (3.2) ADSL Subscribers by Speed (2011) 11% 43% 40% 20% 14% Narrowband Users Most of ADSL subscribers access internet via a speed of 256Kb/s – 2Mb/s 92% of ADSL subscribers prefer using 256Kb/s – 2Mb/s speed mainly due to its price affordability, while only 8% access the internet with any speed higher than 2 Mb/s. more than 10 mb/s; 0.5 Figure (3.3) USB Modem Subscribers 3.0 2.68 2.5 million user USB modem subscribers are doubled during the period (2009 – 2011) USB modems have recently became a very common mean of internet access, where USB modem subscribers have increased from 434.2 thousand users in year 2009 to reach 2.68 million users in year 2011 with an average growth rate of 162.1% 2.0 1.5 1.47 1.0 0.5 0.0 0.43 2009 2010 2011 5
  • Mobile internet users have increased dramatically during the period (2009 – 2011) By the end of year 2011, mobile internet users represented 13% out of total mobile subscribers compared to 8.6% in year 2009. Meanwhile, those mobile internet users comprise more than one third of internet users (36%) in year 2011 compared to 28% in year 2009. Figure (3.4) Mobile Internet Users 40% 36% 34% 28% 30% 20% 13% 11% 9% 10% 0% 2010 2009 % of mobile subscribers 2011 % of internet users 4 Profile of Internet Users Figure (4.2) Internet Users by Age Group Figure (4.1) Internet Users by Gender Age 75 and over 0% Female 40% Age less than15 20% Age 25 - 74 45% Male 60% Age less 15 - 24 35% *according to ITU age categories ize d or k 1.4% ca te g Un an 4.6% n , tW or se Do e W ag ce r 7.4% to fL ab Ou *currently studying 6 30.6% or Lower Secondary Education 29% 56% ke r Upper Secondary or Post Secondary non-tertiary 30% 60% 50% 40% 30% 20% 10% 0% -10% Fr ee l Primary Education or Lower 24% W or Tertiary Education 17% Figure (4.4) Internet Users by Employment Status fo rce Figure (4.3) Internet Users by Educational Level*
  • 2013 Figure (4.5) Internet Users by Work Status 32.82% Internet users are characterized by: 60% of them are male users 45% of the users are 25 years old and above More than 50% of the internet users are secondary students, either lower secondary level (include preparatory and vocational education), or upper secondary level (include general secondary and technical secondary education beside institutional educational level) While only 17% are at the tertiary stage of education, which include university students and post graduate students 56% of internets users are out of labor force, as they include students, housewives, retired and military servants, while the wage workers represent only 30.6% 32.8% of current users who work are professionals, ie: occupations whose main tasks require a high level of professional knowledge and experience in the fields of physical and life sciences, or social sciences and humanities 7
  • 5 Behavior of Internet Users Figure (5.1) Internet Activities Undertaken by Individuals 0% 0.1% 0% 0.4% 2% 2.5% Internet banking Purchasing or ordering goods or services Download software Playing or downloading video games or computer Getting information about goods or services Interacting with general goverment Organization Getting information from general goverment Communicating (Sending and Receiving email) Getting information related to health or health Reading or downloading online newspapers Education or learning activities Download (movies, images, music, watching TV or Posting information or instant messages Telephoning over the internet/VOIP 24% 9.8% 3% 1% 9.8% 9.9% 9% 10.7% 22% 20.6% 26% 33.3% 34% 35.7%39% 36.8% 50% 45.0% 55% 45.6% 55% 48.4% 0% 10% 20% 30% 2010 40% 50% 60% 2011 Communication and entertainment activities are the most common internet activities undertaken by individuals in 2011 48% of internet users use telephoning over the Internet, followed by posting information and instant messages (46%) and downloading movies, images, music and watching TV (45%) . Figure (5.2) Frequency of Individuals Accessing the Internet Less than once a week 11% At least once a day 55% At least once a week but not every day 34% 8 More than half of the users access the internet at least once a day in 2011 Daily usage is the most common internet access rate in 2011, in which 55% of total Internet users at least access the Internet once a day. While 34% of the users access the internet at least once a week but not every day.
  • 2013 6 Affordability Figure (6.1) Fixed Broadband Price Basket as a % of GNI Per Capita Broadband affordability improved along the period (2008 – 2011) According to the International Telecommunications Union (ITU), Egypt’s fixed broadband price basket has declined to reach 4% of per capita Gross National Income (GNI) in 2011, rather than 5.5% in 2008 and 2009. 6% 5.5% 5.5% 5% 4.0% 4.0% 4% 3% 2% 1% 0% 2008 2009 2010 2011 Figure (6.2) Internet Usage by Households’ Income- Bracket 100% 100% 100% 4000 - 7999 LE more than 8000 LE 90% 80% 70% 60% 54% 50% 40% 30% 20% 20% 10% 0% less than 1000 LE 1000 - 3999 LE All the Households earning income higher than 4000 L.E. use the internet household survey results in December 2011 indicate that the higher the household income is, the more households use ICT services. Such that all the households earning more than 4000 LE per month use Internet services. 9
  • Figure (6.3) Households’ Monthly Spending on ICT Services ($ value) 18 15.4 16 15.2 14.3 13.3 12.9 14 12 12.7 10.5 9.8 12.2 11.5 10.7 11 10 $ 7.1 8 5.2 6 4.8 5.2 4 2 0 2008 Fixed lines Mobile 2009 Computer 2010 2011 Internet Household monthly spending on mobiles is the highest among the ICT services Household spend monthly on mobile services 15.2$ and 12.2$ on the fixed telephone, compared to 11.5$ on computer services and finally 5.2$ on internet services. Household monthly spending on internet services has decreased by $5.3 during the year 2011 period (2008 – 2011), while household monthly spending on mobiles has increased by $5.4 during the period (2008 – 2011). Figure (6.4) Proportion of Households’ Monthly Spending on Different ICT Services Internet 12% Fixed lines 28% Computer 26% Mobile 34% 10 Households spend the most on mobile services The relative importance of household spending on ICT services is dominated by both mobiles and fixed lines, constituting 34% and 28% respectively of total household spending on ICT services in year 2011 while internet services constitute only 12%.
  • 2013 Figure (6.5) Internet Price Index (2002 – 2011) Internet price level decreased extensively through the period (2002 – 2011) Based on dial up per minute price rate and ADSL price level, Internet price index decreased by 66 points, showing the improved affordability of Internet prices in Egypt during the period (2002 – 2011) 160 148 148 148 150 140 130 120 110 100 88 97 100 100 86 90 82 82 80 70 60 02 20 03 004 005 006 007 008 009 010 011 2 2 2 2 2 2 2 2 20 7 Secured Internet Figure (7.1) Households Taking Security Measures by Type 0.3% Programs documentation for internal users 0.9% Data backup Spam filter 1.2% Spyware programs 1.4% 2.1% Firewall 10.9% Viruses scanning or programming protection Securing connection between agents and servers 18.2% Programs documentation for external users 18.2% 18.7% Intruder detection systems 0% 5% 10% 15% 20% Securing connection between agents and servers, Programs documentation for external users and intruder detection systems are the most common security protection measurements used by households, composing 18% of the users per each measurement. 11
  • 8 Internet Everywhere Figure (8.1) Internet Users in Urban vs. Rural Areas Divided into Broadband and Narrowband Users 100% 7.8% 50% 92.2% Broadband internet is more widely spread in urban and rural areas 92% of the internet users living in than narrowband internet urban areas and 97% of those living in rural areas use broadband internet access compared to 7.8% and 2.9% use narrowband internet access. 2.9% 97.1% 0% Urban Internet Users Rural Internet Users Broadband Narrowband Subscribers Figure (8.2) Dial-up Internet Subscribers by Region 300000 253.708 200000 112.764 100000 0 Cairo 77.873 48.740 21.548 15.253 Delta 2008 4.440 Alex & Matrouh 2009 2010 10.689 31.728 Upper Egypt 2.865 Sinai, Red Sea & Canal 2011 Although dial-up subscribers are decreasing nationwide, Cairo still incubates the biggest proportion of subscribers in 2011 Over the past three years dial-up subscribers have been declining across Egypt because of the new and faster internet access modes like ADSL and others. In the meantime, Cairo still constitutes 39% of the total dial up users in 2011, reaching 21,548 subscribers. 12
  • 2013 Figure (8.3) ADSL Subscribers by Region Cairo enjoys the largest number of ADSL usage among other regions in Egypt Around 56% of ADSL subscribers in Egypt live in Cairo, while 19% of ADSL subscribers live in Delta region. Cairo 6% 7% Delta Alex & Matrouh 12% Upper Egypt Sinai, Red Sea & Canal 19% 56% 9 New Internet Horizons 9.1 Mobile Data Services (MDS) Figure (9.1.1) Mobile Data Service Users 77 76 76 75 74 73 % 73 72 71 71 70 69 68 2010 2011 2012 Communication purposes is dominating Mobile Data Services activities in year 2012 MDS usage for communication purposes dominates to reach 95% of the MDS users, while 26% use it for getting information services, followed by entertainment and commerce, which are used by 18% and 11% of the users respectively. Slight increase is witnessed in Mobile Data Services Users during the period (2010 – 2012) About 76% of mobile owners showed to be using Mobile Data Services in year 2012. During the period (2010-2012) a slight rise can be noted in MDS usage, almost 5%, though expected to be higher, due to the massive increase in mobile subscribers and the increasing awareness of the importance of mobile services. Figure (9.1.2) Main MDS Activities 100 90 80 70 60 50 40 30 20 10 0 95 26 18 11 n tio ca r te En ce er en nm i ta m m Co n t i un m m Co io at m ng rti n Ge or nf I 13
  • Figure (9.1.3) Frequency of Using MDS Weekly 77.9 % of the MDS respondents use these services 10 8 6 3.7 8.2 4 3.2 2.8 2 0 less than 30 min 30-60 min 60-90 min Irregular usage is the most frequent pattern of Mobile Data Service usage in year 2012 During year 2012, 77.9 % of the MDS respondents use these services irregularly, while 8% of the MDS respondents use the services 90 to 120 minutes weekly. 90-120 min 9.2 Internet through Smart Phones Figure (9.2.1) Usage Frequency of Smart Phone Users 47.6 Irregular usage is the most frequent pattern of smart phones usage in year 2012 About 48% of smart phone users access their devices irregularly, while around 39% of them use smart phones more than 120 minutes weekly during the year 2012. 38.5 6 5 Less than 60 min 61-120 min more than 120 min irregulare usage Figure (9.2.2) Activities Undertaken by Smart Phone Users 75 80 70 60 50 40 30 20 10 0 62 t n tio ica un m m Co 14 6 10 te En ce er n en m in rta io at m I or nf m m Co Communication purposes is dominating smart phones activities in year 2012 Communication is the most common activity for 75% of smart phone users while 62% access their smart devices to get information. This is mainly contributed to the diffusion of smart phone applications such as Facebook, Twitter and Whatsapp.
  • 2013 10 Internet for Women Almost half of internet users are females Figure (10.1) Female Using Internet 45.2% 44.7% Female Internet usage showed a steady 60% 44.2% 41.3% growth during the period (2008–2010), 40% while in year 2011 female internet usage 20% slightly dropped to 41% of internet users. 0% 2008 2009 2010 2011 Figure (10.2) Internet Activities Undertaken by Female Users 0.01% 0.23% 2.46% Internet banking Purchasing or ordering goods or services Downloading software Interacting with general goverment organizations Getting information about goods or services Playing or downloading video games or computer Getting information from general goverment Sending or receiving e-mail Getting information related to health or health Reading or downloading on-line newspapers or Education or learning activities Downloading movies, images, music, watching TV Posting information or instant messaging Telephoning over the Internet/VoIP 6.21% 7.12% 7.82% 8.02% 20.43% 27.90% 33.10% 43.04% 47.91% 53.42% 53.52% 0% 10% 20% 30% 40% 50% 60% Mostly Communication activities dominate the female internet activities Telephoning over the internet (VoIP) as well as posting information and instant messages are the most common Internet activities undertaken by female with a proportion of about 53% of female Internet users in year 2011. Figure (10.3) Female Users by Governorates 4.58% 15.12% 26.69% Cairo Delta Alex & Matrouh Upper Egypt Sinai, Red Sea & Canal 8.97% 44.63% Internet female users are widely concentrated in the Egyptian Delta area Internet female users are widely concentrated in the Egyptian Delta area, comprising almost 45% of female internet users, while Upper Egypt incubates the second big proportion (26.7%) during the year 2011. 15
  • Young females are the most common Internet users 39% of female internet users are at ages between 15 and 24 years old, while 37% of them are at age 25 years old and above. Figure (10.4) Female Users by Age* 75 years and more 0% 25 - 74 37% less than 15 years old 42% 15-24 39% *according to ITU age categories Figure (10.5) Female Users by Education Level* Most of female internet users are at the Tertiary secondary educational level Primary Education Education 16% or lower 24% 60% of female internet users are at the secondary educational level (either upper secondary or lower secondary), this is fairly comforted with the fact that 39% of Upper Secondary female internet users are between 15-24 Lower Secondary or Post Secondary non Education 31% years. *Currently studying Figure (10.6) Frequency of Internet Usage by Females 60% 54.2% 35.9% 40% 20% 0% 9.9% At least once daily At least once Weekly At least once monthly More than half of female internet users access the internet at least once a day More than half (54%) of females use the internet at least once a day, while 36% of female internet users access the internet at least once a week. 16
  • 2013 11 Improving Human Resources Figure (11.1) Training Services Provided by Most of IT Clubs provide ICDL and advanced IT Clubs computer courses Around two-thirds of IT Clubs in Egypt provided 80% 67% 60% ICDL training courses during 2011, while 40% 40% 40% 11% provided advanced computer courses. 20% 0% ICDL Advanced Computer Courses Language Courses Figure (11.2) Area of Benefits from ICT Services Provided by IT Clubs 72% 73% 80% 2010 60% 2011 46% 43% 40% 20% 14% 16% 11% 11% 17% 16% 3% 4% 0% Using egoverment services Conducting governmental transactions over the internet Getting the ICDL Gaining high skills in computer and internet usage Others Aqcuiring a better job opportunity Gaining high skills in computer is the most attracting benefit of IT Clubs Gaining high skills in computer and internet usage was the most beneficial purpose from visiting IT clubs for 73% of the visitors, while getting the ICDL was a second priority of the overall areas of benefits that attracted 43% of visitors. Figure (11.3) Number of Graduates from Specialized and Professional Training Programs (thousands) Thousand graduates Number of graduates from specialized and professional training programs has increased during the period (2007-2011) Number of graduates of specialized and professional training programs provided by the Information Technology Institute (ITI) and the National Telecommunication Institute (NTI), increased to reach 42.06 thousands in year 2011 compared to 31.5 thousands in year 2007 with an average annual growth rate reached 7.7%. 50 45 40 35 30 25 20 15 10 5 0 37.4 31.5 2008 42.06 2009 2010 2011 33.1 2007 40.8 17
  • Figure (11.4) Number of ICDL Certified Persons Thousand persons 1000 830.5 800 520.1 600 400 200 231.9 159.8 43.5 0 2007 2008 2009 2010 2011 Number of ICDL certified persons have increased dramatically during the period (2007 – 2011) ICDL is one of the initiative adopted by MCIT to enhance the computer skills of the different segments of the society. Number of ICDL certified persons has increased from 43.5 thousands in year 2007 to 830.5 thousands in year 2011. 12 Public Access Internet Points Figure (12.1) IT Clubs Users by Age IT Clubs are mostly visited by individuals between the age of 16-24 years About 47% of individuals visiting IT clubs are between the age of 16-24 years, while 29% of IT clubs visitors are between the age of 25-54 years. 55-64 1% 25-54 29% 65 and more 0% Less than 16 23% 16-24 47% Figure (12.2) IT Clubs Distributed by Region 100% 80% 29% 28% 27% 26% 26% 6% 5% 6% 5% 32% 36% 37% 36% 36% 33% 31% 31% 33% 33% 2007 60% 6% 2008 2009 2010 2011 40% 20% 0% Lower Egypt Border Governorates 18 Upper Egypt Urban Governorates The highest portion of IT Clubs is located in Upper Egypt IT Clubs have started as an initiative to spread ICT in the remote, poor and underserviced areas. This explains that the largest proportion of IT clubs (36%) is located in Upper Egypt during the period (2007 –2011).
  • 2013 Figure (12.3) Proportion of IT Clubs Classified by Services provided 5% 7% 12% 10% 12% 14% Phone and Fax Multimedia Play Station Playing over the Internet 2010 20% 24% Scanner 27% 27% 2011 66% ICT training 68% Computer without Internet 71% Printing 80% 82% 83% 68% Internet 0% 10% 20% 30% 40% 50% 60% 70% 87% 80% 90% 100% Internet is the most common service provided by IT clubs in 2011 87% of IT clubs provide internet services to its visitors, followed by printing services, which is provided by 83% of the IT clubs, while On the other hand, 71% of the IT clubs surveyed offer their visitors the possibility of using computer without internet access. and 68% of them provide ICT training services for their visitors Figure (12.4) Internet Activities Undertaken in IT Clubs 2% 2% Banking transactions Buying goods and services Dealing with govermental entities 5% 7% 11% 10% Getting information on goods and services 2010 2011 22% 20% 32% 27% 24% 29% 33% 36% 36% 40% 43% 44% Getting info. about gov. entities via their websites or e-mail Getting information about health and health Services Reading and downloading e-books Downloading games and song Playing via the internet 51% 50% Communication Education and educational purposes 0% 10% 20% 30% 40% 50% 60% 60% 70% 72% 80% Educational purposes are the most common internet activities performed by IT clubs’ visitors The majority of IT clubs’ visitors use the internet for educational purposes (72%), while almost half the IT clubs’ visitors use the internet for communicating (50%). Reading and downloading e-books is also performed by more than one third of the IT clubs’ visitors (36%). 19
  • Figure (12.5) Average Number of Weekly Visitors in IT Clubs 205 200 200 Visitors 195 190 185 181 180 177 175 170 165 2009 2010 On average, around 200 visitors go to IT clubs on a weekly basis IT clubs weekly visitors have increased from 181 visitors/week in year 2009 to 200 visitor/week in year 2011, and are expected to increase more in the coming years; due to the increasing importance of ICT services in all aspects of life, in addition to some new initiatives adopted by the Egyptian government to encourage ICT usage. 2011 13 Internet for Government Entities Figure (13.1) Internet Usage by Main Government Entities 84% 82% 82.4 80% 78% 76% 74% 75.8 72% 2010 20 2011 Internet usage increased in main government entities More than 82% of the main government entities (excluding the branches and affiliates) use the internet in year 2011, compared to 76% in year 2010, achieving 6.6% annual growth rate.
  • 2013 Figure (13.2) Main Government Entities Having Websites and Service Provided through Those Websites (2011) Participating in e-commerce 5% E-payment 5% E-learning/ video conferencing/ e-training 66.7٪ of the Goverment 23% Sending personal data in electronic forms entites having 28% Employment services/receiving C.Vs for those Reviewing personal data on related databases of the entities websites 35% 36% Paper forms and information requests 44% Downloading and printing electronic forms 48% Integrated e-services (forms requests, download and fulfillment ..,etc) 56% E-mail for receiving citizens, enquiries 71% Dissemination of media publications about the entities 90% Information about the entities providing the services 95% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Providing information about their services and dissemination of publications are the most common services offered by Government entities websites Around two thirds (66.7%) of the main government entities have websites, such that 95% of them provide information about themselves and their services, while 90% of them disseminate the entity-related media publications on their websites. Figure (13.3) Proportion of Main Government Entities Engaging in E-gov/ E-com Almost one third of the main government entities using internet participate in e-government and e-commerce services 25% of the main government entities using internet have participated in e-government services in year 2011, compared to 9% participated in e-commerce. 30% 24.9% 25% 20% 15% 9.8% 12.0% 10% 8.7% 5% 0% 2011 2010 % participating in e-goverment % participating in e-commerce 21
  • Figure (13.4) E- commerce Services Undertaken by Main Government Entities Others 13% 3.3% Receiving orders of selling goods/offering services 6% 11.7% 2010 2011 0% Sending orders of selling goods/offering services 13.3% 56% 56.7% Advertising goods and services 63% 58.3% Bids and tenders publication 75% Receiving technical and financial offers 70.0% 0% 20% 40% 60% 80% Using the government entities websites for receiving technical and financial offers was the most common e-commerce activity in 2011 70% of the main government entities engaging in e-commerce services in year 2011 have received technical and financial offers as a major activity of e-commerce, compared to 75% in year 2010, which might be attributed to the political unrest during year 2011 resulting in lower transactions. 14 Internet for Private Businesses Figure (14.1) Enterprises Using Internet by Firm Size 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 73% 31% 10-49 employees (small Enterprises) 22 86% 50-249 more 250 employees employees (Medium Enterprises) (Large Enterprises) Internet usage increases proportionately with firm size 86% of the large private enterprises (250+ employees) are using the internet, which is the highest among different firm sizes. On the other hand, 31% of small enterprises (10-49 employees) are using the internet.
  • 2013 Figure (14.2) Private businesses using internet by access mode Broadband is dominating private enterprises internet access Broadband usage has become the main access mode for 91% of private businesses enterprises, in year 2011. The majority of private enterprises access the internet through broadband (connections with speed of at least 256 Kbit/s. 93.1% 100.0% 94.5% 92.7% 80.0% 60.0% 40.0% 20.0% 12.3% 11.9% 25% 24% 23% 23% 23% 22% 22% 22% 21% 21% 21% 20% 20% 19% 2008 2009 2010 21.2% 2008 2009 2010 2011 Narrowband Proportion of private enterprises having websites increased steadily through the period (2008 – 2011) The proportion of private enterprises having websites has increased during the period (2008 - 2011) from 21% to 24% of all private enterprises in Egypt, with an average annual growth rate of 1%. Many private enterprises use their websites for operating their businesses, placing and receiving orders through internet and providing customer services online. 24% 24% 16.2% 0.0% Broadband Figure (14.3) Proportion of Private Businesses with Website 91.0% 2011 Figure (14.4) Internet Activities Undertaken by Private Businesses 1.6% Others Accessing other financial services Staff training Employing individuals Telephonic over the internet/voip, or using Instant messaging, bulletin boards Delivering products online Dealing white e-goverment services (printing forms Internet banking Getting information from general government Providing customer services Sending and receiving e-mail Getting information about goods or services 7.3% 12.9% 13.0% 16.2% 16.2% 18.0% 23.1% 32.4% 39.5% 46.5% 75.6% 77.1% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Most private enterprises use the internet for getting information about goods or services and exchanging e-mails Getting information about goods or services is the most common internet activity undertaken by 77% of the private enterprises using internet in year 2011; followed by sending and receiving e-mails (75.6%) Almost half the private enterprises using the internet provide customer services online (47%), while of around one third of them use internet for online banking or financial services (32.4%). 23
  • Figure (14.5) Proportion of Private Enterprises Conducting E-sale and E-purchase E-sales and e-purchases constitute a considerable portion of private enterprises total sales and purchases* The proportion of e-sales constitute around 30% of private enterprises total sales, while that of e-purchases has reached 16% of total purchases in year 2011. *These proportions are calculated from the private enterprises participating in e-commerce. 35% 30% 30% 25% 20% 16% 15% 10% 5% 0% E-sales (as a% of total sales) E-purchase (as a% of total sales) 15 Social Impact of Internet 15.1 Internet Effect on Education Sector Figure (15.1.1) Teachers vs Students Usage of Internet Schools Students and teachers usage of internet have increased in year 2011 Year 2011 has witnessed increases in internet usage for both school teachers and students compared to their usage in year 2010, especially with a significant jump for students’ internet usage that have increased from 27% of the students in year 2010 to 60% in year 2011. 24 80% 60% 40% 67% 59% 60% 27% 20% 0% 2010 Teachers 2011 Students
  • 2013 Figure (15.1.2) ICT Impacts on Students ICT services improves students’ performance Using ICT services in educational process proved to be stimulating information and knowledge for students which came as number one benefit with the biggest weight, followed by helping in making the academic materials more interesting. Facilitating materials’ delivery 44% Makes materials more interesting 62% Stimulating student’s information and knowledge 64% 0% 20% 40% 60% 80% Figure (15.1.3) ICT Impacts on Teachers 11% No change Clarifies material’ contents 63% Makes the materials more interesting 69% 0% 20% 40% 60% ICT services improve teachers’ performance Using ICT services helped the teachers to present the academic materials in more interesting ways as a top benefit, followed by helping them to clarify more the materials content. 80% Figure (15.1.4) Proportion of Faculties Connected to the Internet and Using it in Education Most of Egyptian faculties are connected to the internet and use it in education process The proportion of faculties and institutes connected to the internet increased by 6% during the period (2009–2011) to reach 91% in year 2011, compared to 85% in year 2009. While the proportion of faculties and institutes using internet in the education process increased by almost 12% during the period (2009 – 2011) to reach 85% in year 2011, compared to 73% in year 2009. 2011 85% 91% 2010 78% 87% 2009 73% 85% 0% 20% 40% 60% 80% 100% Faculties use internet in education Faculties connected to the internet 25
  • Number of ICT Faculties and Institutes Figure (15.1.5) Number of ICT Faculties and Institutes 224 250 200 219 202 175 236 150 100 50 The number of faculties and institutes with ICT specialities have increased during the period (2007 – 2011) Total number of faculties and institutes with ICT specialities has increased from 175 in year 2007 to 236 in year 2011 with an average annual growth rate of 7.96%. 0 2007 2008 2009 2010 2011 Figure (15.1.6) Instructors vs Students Usage of Internet (Universities) A slight increase in university instructors and students usage of internet in year 2011 In year 2011, 97% of university instructors use the internet versus 86.6% of university students, with a slight increase of 1% compared to year 2010. 100% 96.6% 97.0% 95% 90% 85% 86.6% 85.1% 80% 75% 2010 Instructors 2011 Students 15.2 Internet Effect on Health Sector Figure (15.2.1) Hospitals Internet Usage According to Hospital Type 33.2% Private Governmental Educational 0% 26 20% 40% Most of educational hospitals use internet in year 2011 In year 2011, 70% of educational hospitals 57.4% used the Internet. This proportion was the highest among other types of hospitals (57% 70.3% for public hospitals and 33% for private ones). 60% 80%
  • 2013 Figure (15.2.2) Internet Usage in Hospitals by Type of Activities 5.7% 5.4% 2.9% Using internet in financial and banking transactions 13.4% Sending and receiving e-mails Getting information from governmental entites through their websites or e-mails 13.4% 54.1% 32.1% 13.4% Information / researches/ medical reports exchange 43.2% 22.0% 22.6% Getting information on some medical apparatus (e.g. their prices and usage) 51.4% 20.6% 0% Private 29.7% 27.3% 10% Educational 20% 30% 40% 50% 60% Governmental Getting information is the most dominant activity for hospitals Getting information from governmental entities through their websites or e-mails was the most dominant internet activity (54%) for educational hospitals, this was the same first priority of internet for 32% governmental hospitals. On the other hand, getting information about medical apparatus was the first activity for 22% of private hospitals, followed by getting information from governmental entities, information on reports and researches and sending and receiving e-mails with 13% for each. Figure (15.2.3) Type of Internet Connection in Hospitals Most of hospitals are connected to the Leased Line Internet through ADSL Dial up 80% of hospitals are connected to the internet ISDN through ADSL connections, while 20.5% of hospitals use wireless connections. Wireless Only 3% of hospitals are connected to the ADSL internet through leased lines. 3.0% 13.8% 17.8% 20.5% 80.1% 0% 20% 40% 60% 80% 100% 27
  • 16 Internet Effect on Political Life Figure (16.1) Proportion of Smart Phones Users Using their Devices in Participating in the Political Life Yes No 43 57 More than half of Egyptians having smart phones use their devices to participate in political life During year 2012, 57% of smart phone users showed that they used their phones to participate in the political life, sharing and expressing their political views and opinions, through different smart phone applications. Figure (16.2) Activities of Using Smart Phones in Political Life 64 Mobile Internet plays an important role in helping people to participate in political life During year 2011, 64% of smart phone users use their devices to be updated by political news and highlights, and around 40% participate in social networks like Facebook and Twitter. While only 15% of smart phone users use their devices to get information about the 28 38.5 15 Updated by news highlights share in social networks helps in election process
  • 2013 17 Internet and Social Networking Figure (17.1) Number of Facebook Users 9.4 million user 10 8 6 4.2 4 2 0 2010 2011 Facebook users are more than doubled in year 2011 Facebook users have dramatically increased from 4.2 million user in year 2010 to reach 9.4 million user in year 2011, thanks to the Egyptian youth revolution of 25 January 2011, where Facebook was the hub of virtual meetings to coordinate youth’s political acts Figure (17.2) Number of Twitter Users 140 129 120 thousand user Twitter users have increased exponentially during year 2011 Twitter users have increased enormously during the year 2011 to reach 129 thousand users rising from 19.3 thousands users in year 2010. This huge increase is also attributed to the 25 January 2011 revolution, where people depended heavily on digital social network such as Twitter. 100 80 60 40 20 19.3 0 2010 2011 18 Internet Effect on Economic Performance Figure (18.1) ICT Sector Revenues ICT Revenues increased during the period (2009/2010 – 2011/2012) ICT sector has generated revenues of 65 billion EGP in fiscal year 2011/2012 compared to 61 billion EGP in fiscal year 2009/2010. ICT revenues grow with a growth rate of 6.5% during this period. 29
  • Figure (18.2) ICT GDP Contribution to Egyptian National GDP T h e I C T s e c to r m a k e s a s u b s t a n t i a l co n t r i b u t i o n to t h e Eg y p t i a n G D P ICT sector contribution to the Egyptian National GDP reach 4.6% in fiscal 2011/2012 compared to 4.2% in fiscal year 2009/2010 Figure (18.3) Growth Rate of ICT Sector Among other Economic Sectors Tourisim Wholesale & Retail Transportation & Storage Construction ICT The ICT sector achieved the highest growth rate in 2010-2011 and the second highest in 2009-2010 The ICT sector recorded the highest growth rate among the different socioeconomic sectors in fiscal year 2010/2011 reached (7%) and the second highest growth rate in 2009/2010 reaching (13%). Number of ICT companies Figure (18.4) ICT Companies 30 Number of ICT companies almost doubled during the period (2007 – 2011) Number of ICT companies reached 4,428 company in year 2011 compared to 2348 company in year 2007. The number of ICT companies has increased with an average annual growth reaching 17.3% during the period (2007 -2011).
  • 2013 19 International Comparison Figure (19.1) Fixed Broadband Internet Access Tariff ($ per month) Egypt is among the cheapest countries in the MENA region in providing fixed broadband internet access Among the MENA region countries, Egypt stands as one of the cheapest provider for fixed broadband internet access, with monthly charge of USD 8.2, followed by Tunisia with USD 11.7 per month. On the other hand, United Arab Emirates comes as the most expensive country in the provision of the fixed broadband service, with USD 40.6 per month. Figure (19.2) International Internet Bandwidth Egypt enjoys a fairly advanced international internet bandwidth among the MENA region countries Turkey and Saudi Arabia proceeded in capacity of internet bandwidth with 552,960 Mbit/ sec and 317,944 Mbit/sec respectively. Egypt enjoys a fairly advanced international internet bandwidth among the MENA region countries with 142,964 Mbit/sec. 31
  • Figure (19.3) Broadband Internet Penetration Broadband internet penetration in Egypt still needs improvements Among MENA region countries, Egypt has taken a fairly late place in Internet Broadband penetration, as 2 out of 100 individuals have access to broadband internet, compared to Israel (25 persons) and United Arab Emirates (10 persons). It is worth mentioning that internet broadband uptake is growing steadily in Egypt since 2007, with an average annual growth rate of 40.3%, reaching 1.8 million subscribers. Figure (19.4) Mobile Internet Penetration Broadband internet penetration in Egypt still needs improvements Qatar enjoys a fairly high mobile internet penetration due to its small population, as 70 of 100 individuals use the mobile internet, compared to Saudi Arabia (33 persons), on the other hand 9 of 100 persons in Egypt use the mobile internet. It is also worth mentioning that mobile internet uptake is growing steadily in Egypt since 2009, with an average annual growth rate of about 54%, reaching 3.07 million subscribers in year 2011 compared to 1.3 million in year 2009. 32
  • 2013 Sources, Definitions and Notes Figure 1.1 International Internet Bandwidth & Percapita share of internet bandwidth Source: Ministry of Communications and Information Technology (MCIT) and National Telecom Regulatory Authority (NTRA) International internet bandwidth is calculated in mega bits per second (mbps), while Internet bandwidth per/capita is calculated in Bit/person (bps) Figure 2.1: Internet Users and Internet Penetration Source: Ministry of Communications and Information Technology (MCIT), National Telecom Regulatory Authority (NTRA) and Telecom Egypt Internet users refer to an estimate based on the summation of the number of Dial-up, DSL, ISDN and Leased line subscribers multiplied by the average number of people using each subscription/ mode of access Figure 3.1: Broadband Internet Users Source: Ministry of Communications and Information Technology (MCIT), National Telecom Regulatory Authority (NTRA) and Telecom Egypt According to the International Telecommunications Union (ITU), broadband refers to any internet connection with speed greater than 256 kbps. Broadband users number is calculated by the broadband subscribers multiplied by the average number of people using this access mode Figure 3.2: ADSL Subscribers by Speed (2011) Source: Ministry of Communications and Information Technology Figure 3.3: USB Modem Subscribers Source: Ministry of Communications and Information Technology (MCIT) and National Telecom Regulatory Authority (NTRA) Figure 3.4: Mobile Internet Users Source: Ministry of Communications and Information Technology (MCIT) and National Telecom Regulatory Authority (NTRA) Figure 4.1: Internet Users by Gender Source: Ministry of Communications and Information Technology Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Source: Ministry of Communications and Information Technology Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public 33
  • Figure 4.2: Internet Users by Age Group Source: Ministry of Communications and Information Technology Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics These age groups are according to ITU age categories Figure 4.3: Internet Users by Educational Level Source: Ministry of Communications and Information Technology Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Educational levels are according to ITU education categories and defined as follows: Primary education or lower (no formal education) Lower secondary education: which include preparatory stage and vocational education Upper secondary or post secondary non tertiary education: which include general secondary and technical secondary education beside institutional educational level Tertiary education: which include university and post graduate stages of education Figure 4.4: Internet Users by Employment Status Source: Ministry of Communications and Information Technology Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Employment status are defined as follows: Out of labor force: include individuals between the age 6-64 years old and not working, such as students, housewives, retired and military servants Wage workers: include individuals working for others in return of regular salary Freelancers: include individuals who are self employers Doesn’t work: include unemployed individuals but able to work whether seeking jobs or not Uncategorized: any other employment status not included in the previous categories (for example individuals above 65 years old and didn’t work before) Figure 4.5: Internet Users by Work Status Source: Ministry of Communications and Information Technology Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Figure 5.1: Internet Activities Undertaken by Individuals Source: Ministry of Communications and Information Technology Results of Survey released in 2010 on 20,097 households in cooperation with CAPMAS, with a response rate 94.12% 34
  • 2013 Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Multiple answers were allowed Calculated as a percentage of the total number of individuals using the internet Figure 5.2: Frequency of Individuals Accessing the Internet Source: Ministry of Communications and Information Technology Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Figure 6.1: Fixed Broadband Price Basket as Percentage of GNI Percapita Source: ITU. «Measuring the Information Society» (2010), version 1.01, p.p. (72) and «Measuring the Information Society» (2011), p. (72) The fixed broadband Internet sub-basket is calculated based on the price of the monthly subscription to an entry-level fixed broadband plan Price Basket for Internet Service is calculated based on the cheapest available tariff for accessing the Internet 20 hours a month (10 hours peak and 10 hours off-peak) Figure 6.2: Internet Usage among Different Households Income Groups (2011) Source: Ministry of Communications and Information Technology Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Calculated as a percentage of the total households using internet Figure 6.3: Households Monthly Spending on Different ICT Services ($ Value) Source: Ministry of Communications and Information Technology Results of survey released in 2008 on 19,289 households in cooperation with CAPMAS, with a response rate 96% Results of survey released in 2009 on 18,781 households in cooperation with CAPMAS, with a response rate 89.4% Results of survey released 2010 on 20,097 households in cooperation with CAPMAS, with a response rate 94.12% Results of surveys released in 2010 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Figure 6.4: Proportion of Household Spending on Different ICT Services Source: Ministry of Communications and Information Technology Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Calculated as percentage of the total spending on ICT Figure 6.5: Internet Price Index (2002 – 2011) Source: Ministry of Communications and Information Technology 35
  • Figure 7.1:Households Taking Security Measures by Type Source: Ministry of Communications and Information Technology Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Multiple answers were allowed Calculated as a percentage of households with internet Figure 8.1: Internet Users in Urban vs. Rural Areas Divided into Broadband and Narrowband Users Source: Ministry of Communications and Information Technology Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Figure 8.2: Dial up Internet Subscribers by Region (2011) Source: Ministry of Communications and Information Technology, Telecom Egypt and National Telecom Regulatory Authority Dial-up Internet subscribers are those who connect to the internet via a modem and telephone line, which requires that the modem dial a phone number when Internet access is needed. This item includes “free Internet” used by those who pay via the cost of their telephone call (as in the case of Egypt), those who pay in advance for a given amount of time (prepaid), and those who pay for a subscription (either flat-rate or volume-per-usage based). (International Telecommunication Union) Figure 8.3: ADSL Internet Subscribers by Region (2011) Source: Ministry of Communications and Information Technology, Telecom Egypt and National Telecom Regulatory Authority Figure 9.1.1: Mobile Data Services Users Source: Ministry of Communications and Information Technology, in cooperation with National Telecom Regulatory Authority Results of MDS surveys released in 2010 on a sample of 1000 user, with response rate 99% Results of MDS surveys released in 2011 on a sample of 1000 user, with response rate 99% Results of MDS surveys released in 2012 on a sample of 1000 user, with response rate 99% Mobile Data services are defined as any services provided over the mobile phone other than Voice, e.g. (SMS, getting information and news, e-mails, ring tones, etc…) Figure 9.1.2: Main MDS Activities Source: Ministry of Communications and Information Technology, in cooperation with NTRA. Results of MDS surveys released in 2012 on a sample of 1000 user, with response rate 99%. Figure 9.1.3: Frequency of Using MDS Weekly Source: Ministry of Communications and Information Technology, in cooperation with NTRA. Results of MDS Surveys released in 2012 on a sample of 1000 user, with response rate 99%. 36
  • 2013 Figure 9.2.1: Usage Frequency of SmartPhone Users Source: Ministry of Communications and Information Technology, in cooperation with NTRA Results of smartphone surveys released in 2012 on a sample of 400 smartphone users, with response rate 99% Smartphones are mobile phones provided with advanced applications and capabilities to access the internet and to use different set of programs such as wording and calculation programs, special applications for social communication networks and chatting programs Examples of smartphones: (iPhone, Blackberry, Android, Samsung, HTC, etc.) Figure 9.2.2: Activities Undertaken by Smartphone Users Source: Ministry of Communications and Information Technology, in cooperation with NTRA Results of smartphone surveys released in 2012 on 400 individuals with mobiles, with response rate 99% Figure 10.1: Female Using Internet Source: Ministry of Communications and Information Technology Results of survey released in 2008 on 19,289 households in cooperation with CAPMAS, with a response rate 96% Results of survey released in 2009 on 18,781 households in cooperation with CAPMAS, with a response rate 89.4% Results of survey released 2010 on 20,097 households in cooperation with CAPMAS, with a response rate 94.12% Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Proportions are calculated as a percent of total internet users Figure 10.2: Internet Activities Undertaken by Female Users Source: Ministry of Communications and Information Technology Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Calculated as a percentage of total female internet users Multiple answers were allowed Figure 10.3: Proportion of Female Internet Users by Governorates Source: Ministry of Communications and Information Technology Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Calculated as a percentage of total female internet users 37
  • Figure 10.4: Proportion of Female Internet Users by Age Source: Ministry of Communications and Information Technology Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics These age groups are according to ITU age categories Calculated as a percentage of total female internet users Figure 10.5: Proportion of Female Internet Users by Educational Level Source: Ministry of Communications and Information Technology Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Calculated as a percentage of total female internet users Figure 10.6: Frequency of Internet Usage by Females Source: Ministry of Communications and Information Technology Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics Calculated as a percentage of total female internet users Figure 11.1: Training Services provided by IT Clubs Source: Ministry of Communications and Information Technology Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2011) Figure 11.2: Areas of Benefit from the ICT Services Provided by IT Clubs Source: Ministry of Communications and Information Technology Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2011) Figure 11.3: Number of Graduates from Specialized and Professional Training Programs Source: Ministry of Communications and Information Technology (MCIT), National Telecommunication Institute (NTI) and The Information Technology Institute (ITI) Figure 11.4: Number of ICDL Certified Persons Source: Ministry of Communications and Information Technology (MCIT) - Training & Human Resources Department (ICDL Program) Figure 12.1: IT Clubs Users by Age Source: Ministry of Communications and Information Technology IT clubs is a project with MCIT main contributor along with private and public sector, with the aim of providing every individual in the society the chance to develop his/her skills and knowledge through the use of technology. The project provides computer labs fully equipped 38
  • 2013 with computers, printers, networks, access to the internet, and most importantly well-trained instructors. Moreover, there is a wide spectrum of courses offered to guide participants to fully utilize technology in their lives. Priority is given to low income and remote areas Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2011) Figure 12.2: IT Clubs Distributed by Regions Source: Ministry of Communications and Information Technology, Training and Human Recourses Department (IT clubs department) Figure 12.3: Proportion of IT Clubs Classified by the Services Provided Source: Ministry of Communications and Information Technology Results of surveys of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2010, 2011) Figure 12.4: Internet Activities Undertaken in IT Clubs (2011) Source: Ministry of Communications and Information Technology Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2011) Figure 12.5: Average Number of Weekly Visitors in IT Clubs Source: Ministry of Communications and Information Technology Results of surveys of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2010, 2011) Figure 13.1: Internet Usage by Principal Government Entities Source: Ministry of Communications and Information Technology Results of survey of ICT usage in Government Sector (government entities, public sector and public business sector entities) conducted in 2011 on 839 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS Figure 13.2: Principal Government Entities Having Websites and Services Provided through Those Websites (2011) Source: Ministry of Communications and Information Technology Results of survey of ICT usage in government sector (government entities, public sector and public business sector entities) conducted in 2011 on 839 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS Figure 13.3: Proportion of Main Government Entities Engaging in E-government/E-commerce Source: Ministry of Communications and Information Technology Results of survey of ICT usage in government secto (government entities, public sector and public business sector entities) conducted in 2010 on 836 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS Results of survey of ICT usage in government sector (government entities, public sector and public business sector entities) conducted in 2011 on 839 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS 39
  • Figure 13.4: E-Commerce Services Undertaken by Main Government Entities Source: Ministry of Communications and Information Technology Results of survey of ICT usage in government sector (government entities, public sector and public business sector entities) conducted in 2010 on 836 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS Results of survey of ICT usage in government sector (government entities, public sector and public business sector entities) conducted in 2011 on 839 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS Figure 14.1: Private Enterprises Using Internet by Firm Size Source: Ministry of Communications and Information Technology Results of Survey released in 2011 on 4281 Private Sector Enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 95% Figure 14.2: Private Enterprises Using Internet by Access Mode Source: Ministry of Communications and Information Technology Results of survey released in 2008 on 1962 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 90% Results of survey released in 2009 on 3880 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 90% Data of 2010 were estimated Results of survey released in 2011 on 4281 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 95% Figure 14.3: Proportion of Private Enterprises with a Website Source: Ministry of Communications and Information Technology Results of survey released in 2008 on 1962 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 90% Results of survey released in 2009 on 3880 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 90% Data of 2010 were estimated Results of survey released in 2011 on 4281 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 95% Figure 14.4: Internet Activities Undertaken by Private Enterprises Source: Ministry of Communications and Information Technology Results of Survey released in 2011 on 4281 private sector enterprises conducted by the 40
  • 2013 Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 95% Figure 14.5: Private Enterprises - Proportion of E-Sales and E-Purchases Source: Ministry of Communications and Information Technology Results of survey released in 2011 on 4281 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 95% Figure 15.1.1: Teachers versus Students Usage of Internet (schools) Source: Ministry of Communications and Information Technology Results of survey of ICT usage in pre-university education conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS on 700 schools in pre-university sector with a response rate of 100%, the survey questioned 3460 teacher with a response rate of 95% and 10370 students, with a response rate of 98%, 2011 Figure 15.1.2: ICT Impact on Students Source: Ministry of Communications and Information Technology Results of survey of ICT usage in pre-university education conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS on 700 schools in pre-university sector with a response rate of 100%, the survey questioned 3460 teacher with a response rate of 95% and 10370 students, with a response rate of 98%, 2011 Figure 15.1.3: ICT Impact on Teachers Source: Ministry of Communications and Information Technology Results of survey of ICT usage in pre-university education conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS on 700 schools in pre-university sector with a response rate of 100%, the survey questioned 3460 teacher with a response rate of 95% and 10370 students, with a response rate of 98%, 2011 Figure 15.1.4: Proportion of Faculties Connected to Internet and Using Internet in Education Source: Ministry of Communications and Information Technology Results of survey on ICT Use in university education sector, conducted on 131 faculties with a response rate 100%, the survey questioned 1561 professors with 95% response rate and 5485 students, with 98% response rate Figure 15.1.5: Number of ICT Faculties and Institutes Source: Ministry of Communications and Information Technology Results of survey of ICT Usage in University Education conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, different issues Figure 15.1.6: Instructors versus University Students Usage of Internet Source: Ministry of Communications and Information Technology Results of survey of ICT usage in university education conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS on 85 educational entities in the university sector, it included 5341 students with 98% response rate and 1756 educational staff members, 2010 41
  • Results of survey on ICT Use in university education sector conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, conducted on 131 faculties with a response rate 100%, the survey questioned 1561 professors with 95% response rate and 5485 students, with 98% response rate, 2011 Figure 15.2.1: Hospitals Internet Usage according to Hospital Type Source: Ministry of Communications and Information Technology Results of ICT usage in health sector survey, conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS and released in year 2011 on 700 hospitals with response rate of 100% and on 3570 doctors with a response rate of 75% Figure 15.2.2: Internet Usage in Hospitals by Type of Activities (2011) Source: Ministry of Communications and Information Technology Results of ICT usage in health sector survey, conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS and released in year 2011 on 700 hospitals with response rate of 100% and on 3570 doctors with a response rate of 75% Figure 15.2.3: Internet Usage in Hospitals by Type of Connections Source: Ministry of Communications and Information Technology Results of ICT usage in health sector survey, conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS and released in year 2011 on 700 hospitals with response rate of 100% and on 3570 doctors with a response rate of 75% Figure 16.1: Proportion of Smartphones Users Using Their Devices in Participating in the Political Life Source: Ministry of Communications and Information Technology, in cooperation with NTRA Results of smartphone surveys released in 2012 on 400 individuals with mobiles, with response rate 99% Figure 16.2: Activities of Using the Smartphones in the Political Life Source: Ministry of Communications and Information Technology, in cooperation with NTRA Results of smartphone surveys released in 2012 on 400 individuals with mobiles, with response rate 95% Multiple answers were allowed Figure 17.1: Number of Facebook Users Source: twda Newsletter, Issue No. 6, February 2011, Page 10 http://www.socialbakers.com/facebook-statistics/,accessed: 23/5/2012 Figure 17.2: Number of Twitter Users Compared to Other Arab Countries (2011) Source: twda Newsletter, Issue No. 6, February 2011, Page 9 Arab ICT Indicators Portal/Indicators/Social networks, http://www.arabictind.org/indicators.aspx, accessed: 19/9/2012 42
  • 2013 Figure 18.1: ICT Sector Revenues (Billion EGP) Source: Ministry of Communications and Information Technology Calculations based on financial years Figure 18.2: ICT GDP Contribution to Egyptian National GDP Source: Ministry of Planning and International Cooperation Calculations based on financial years Figure 18.3: Growth Rates of ICT Sector Among other Economic Sectors Source: Ministry of Planning and International cooperation Calculations based on financial years Figure 18.4: ICT Companies Source: MCIT, Ministry of Investment, General Authority For Free Zones & Investment Figure 19.1: Fixed Broadband Internet Access Tariff ($ per month) (2009) Source: World Bank Little Data Book 2011 Fixed broadband internet access tariff is the lowest sampled cost per 100 Kbits/s per month calculated from low- and high-speed monthly service charges. Installation fees or modern rentals are excluded. (ITU) Figure 19.2: International Internet Bandwidth (Mbit/s) (2010) Source: ITU database – 2010 International internet bandwidth is the capacity-backbone operators provide to carry internet traffic. Total capacity of international Internet bandwidth in Mega Bits per second (Mbit/s). If capacity is asymmetric (i.e., more incoming than outgoing), the incoming capacity should be provided. This is measured as the sum of capacity of all Internet exchanges offering international bandwidth Figure 19.3: Broadband Internet Penetration (2010) Source: ITU database – 2010 Fixed (wired) broadband Internet subscriptions per 100 inhabitants Fixed (wired) broadband Internet subscriptions refers to subscriptions to high-speed access to the public Internet (a TCP/IP connection), at downstream speeds equal to, or greater than, 256 Kbit/s. This can include for example cable modem, DSL, fiber-to-the-home/building and other fixed (wired) broadband subscriptions. This total is measured irrespective of the method of payment. It excludes subscriptions that have access to data communications (including the Internet) via mobile cellular networks. If countries use a different definition of broadband, this should be indicated in a note. It should not include technologies listed under wireless broadband category. (ITU) 43
  • Figure 19.4: Mobile Internet Penetration (2010) Source: ITU database – 2010 Standard mobile subscriptions with use of data communications at broadband speeds (Mobile Internet) per 100 inhabitants Standard mobile subscriptions (only included with active use): include mobile subscriptions which advertise data speeds of 256 Kbit/s or greater and which have been used to make an Internet data connection via IP in the previous 3 months. To be counted, the subscription must allow access to the greater Internet via HTTP and must have been used to make a data connection using the Internet Protocol in the previous three months. Standard SMS and MMS messaging do not count as an active Internet data connection even if they are delivered via IP. (ITU) 44