The Journey to SharePoint:Innovation on People, Process andTechnologySteve Sofian – Consulting ManagerArvato Systems Singa...
ABOUT ME •   Consulting Manager for Arvato System Singapore •   Worked with SharePoint since 2006 •   Microsoft MVP – Shar...
AGENDA •   SharePoint 2010 Overview •   ECM with SharePoint 2010 Rocks! •   Discovery with Search and FAST Search •   Solu...
CHALLENGES TODAY    Platform A     Platform B           Platform C     Intranet      Internet              Extranet       ...
PLATFORM NEEDS                                       Extranet                          Enterprise              Internet   ...
PLATFORM NEEDS                         Extend the reach of Enterprise DataCommoninfrastructure to meetand fulfill business...
SO, WHAT IS SHAREPOINT?                          Slide 7
SHAREPOINT 2010 • Application Platform that comes with set of rich features   that you can build on. • Application platfor...
SHAREPOINT 2010                  Slide 9
SHAREPOINT 2010: SITES •   Easy site editing, including theming & branding •   Fluent Office Ribbon UI •   Templates for s...
SHAREPOINT COMMUNITIES                         Slide 11
SHAREPOINT 2010: COMMUNITIES • Promote Sharing with easy   authoring • Connecting users through   enhanced profiles • Stay...
SHAREPOINT 2010: INSIGHTS • Advanced analysis • Incorporate LOB data in   analysis • Rich data visualizations    •   Excel...
SHAREPOINT 2010: COMPOSITES • Integration and Application Features • Provide users with a set of standardized, self-servic...
DEMO - SHAREPOINT                    Slide 15
ENTERPRISE CONTENT MANAGEMENT                                Slide 16
WHAT IS ECM? “Enterprise Content Management (ECM) is the strategies, methods, and tools used to capture, manage, store, pr...
ECM: GARTNER REPORT                      Slide 18
ENTERPRISE CONTENT MANAGEMENT •   Document Management •   Records Management •   Web Content Management •   Digital Asset ...
SHAREPOINT 2010: ECM KEY FEATURES •   Taxonomy / Metadata •   Document Features •   Content Organizer •   Document Sets • ...
TODAY NETWORK FILESHARE • Folders (Taxonomy / Metadata) • Security • Files, name may contain relevant metadata /   version...
TAXONOMY / METADATA Classification          Metadata Literature              Shakespeare, William   Fiction               ...
DOCUMENT FEATURES •   Check-In / Check-Out •   Versioning •   Auditing •   Information Policy     • Document Expiration   ...
CONTENT ORGANIZER • Content Organizer    • A single place for user to upload document    • Define Rules and route document...
DOCUMENT SETS • Document Sets   • Treat multiple documents as a “whole”   • Apply workflow to the set                     ...
OFFICE WEB APPLICATION                         Slide 26
DEMO: ECM            Slide 28
SHAREPOINT 2010 SEARCH                         Slide 29
Slide 30
SHAREPOINT SEARCH     Search is the key to engaging       information experiences                                     Slid...
SHAREPOINT SEARCH                    Slide 32
BEYOND THE SEARCH BOX                                        Most visual and dynamic    Great OOB search experience       ...
ELIMINATE COMPROMISE    Files                 OpenSearch Federation    Web    Databases    SharePoint    Exchange    Docum...
DISCOVERY: ENTERPRISE SEARCH •   Search Service Application Architecture •   Federated Search •   Boolean Query Syntax •  ...
DISCOVERY: REFINEMENT • Helps users to search faster • Drills down into search results • Intelligently provides drill down...
DISCOVERY: PEOPLEExpertiseExperience Location                    Slide 37
DISCOVERY: SELF                  Slide 38
BEYOND THE SEARCH BOX                                        Most visual and dynamic    Great OOB search experience       ...
DISCOVERY: FAST SEARCH • Extension of SharePoint Search    • Deliver results that are contextually relevant.    • Tune rel...
DISCOVERY: FAST SEARCH • Conversational Search Capabilities    • Sort Results on Managed Properties    • Deep Results Refi...
PROPERTY EXTRACTION                  The Content Pipeline                  Processing & refinement                        ...
DISCOVERY: FAST SEARCH                                    Expertise            Visual Best Bet                     Best Be...
DISCOVERY: FAST SEARCH            Preview Refiner           Thumbnail                         Slide 44
DEMO: SEARCH               Slide 45
SOLUTION SAMPLEKNOWLEDGE CENTER                   Slide 46
WHAT CUSTOMERS ARE LOOKING FOR • Capture tacit knowledge and promote knowledge   sharing • An easy way to publish and mana...
KNOWLEDGE CENTER                   Slide 48
KNOWLEDGE CENTER                   Slide 49
KNOWLEDGE CENTER - ARTICLE                             Slide 50
KNOWLEDGE CENTER                   Slide 51
KNOWLEDGE CENTER - SOCIAL                            Slide 52
KNOWLEDGE CENTER - BLOG                          Slide 53
KNOWLEDGE CENTER - BLOG                          Slide 54
KNOWLEDGE CENTER - ANSWERS                             Slide 55
KNOWLEDGE CENTER - ANSWERS                             Slide 56
KNOWLEDGE CENTER - SEARCH                            Slide 57
KNOWLEDGE CENTER - SEARCH                            Slide 58
KNOWLEDGE CENTER •   Taxonomy / Managed Metadata Service •   Content Publishing •   Search Engine •   Social Note Board • ...
OTHER SOLUTION IDEAS                       Slide 60
SOLUTION: E-LEARNING                       Slide 61
SOLUTION: MARKETPLACE                        Slide 62
SOLUTION: ORDER ENTRY                        Slide 63
HOW TO GET STARTED • Have a vision or roadmap towards an ecosystem for   information, documents and applications • Identif...
KEY TAKEAWAYS                Slide 65
Q&A      Slide 66
Slide 67
The Journey to SharePoint:Innovation on People, Process andTechnologySteve Sofian – Consulting ManagerArvato Systems Singa...
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The journey to share point steve sofian_arvato

  1. 1. The Journey to SharePoint:Innovation on People, Process andTechnologySteve Sofian – Consulting ManagerArvato Systems SingaporeMVP SharePoint Server Slide 1
  2. 2. ABOUT ME • Consulting Manager for Arvato System Singapore • Worked with SharePoint since 2006 • Microsoft MVP – SharePoint Server since 2007 • Founder SharePointPROs.SG User Group • Organizer for SharePoint Conference SEA 2010 Slide 2
  3. 3. AGENDA • SharePoint 2010 Overview • ECM with SharePoint 2010 Rocks! • Discovery with Search and FAST Search • Solution Idea: Knowledge Management • Q&A Slide 3
  4. 4. CHALLENGES TODAY Platform A Platform B Platform C Intranet Internet Extranet Developers & Administrators Slide 4
  5. 5. PLATFORM NEEDS Extranet Enterprise Internet Division TeamIndividual Slide 5
  6. 6. PLATFORM NEEDS Extend the reach of Enterprise DataCommoninfrastructure to meetand fulfill business Centrally manage contentneeds. Lower TotalCost of Ownership(TCO). Easily create custom solutions Slide 6
  7. 7. SO, WHAT IS SHAREPOINT? Slide 7
  8. 8. SHAREPOINT 2010 • Application Platform that comes with set of rich features that you can build on. • Application platform that provides a basic set of services: • Authentication • Authorization • Storage • Many more…. Slide 8
  9. 9. SHAREPOINT 2010 Slide 9
  10. 10. SHAREPOINT 2010: SITES • Easy site editing, including theming & branding • Fluent Office Ribbon UI • Templates for site / content creation • Container for Content • Read-write web access using Office Web Application Slide 10
  11. 11. SHAREPOINT COMMUNITIES Slide 11
  12. 12. SHAREPOINT 2010: COMMUNITIES • Promote Sharing with easy authoring • Connecting users through enhanced profiles • Stay up-to-date using news feeds and alerts • Make expertise discovery easy across the organization Slide 12
  13. 13. SHAREPOINT 2010: INSIGHTS • Advanced analysis • Incorporate LOB data in analysis • Rich data visualizations • Excel Services • Visio Services • PerformancePoint • Reporting Services • Self Service • PowerPivot Slide 13
  14. 14. SHAREPOINT 2010: COMPOSITES • Integration and Application Features • Provide users with a set of standardized, self-service tools to build productivity solutions • Tools may need to work together and form a powerful business solutions • Features: • SharePoint Designer • SharePoint Workspace • Access Services • InfoPath Forms Services • Business Connectivity Services • Etc…. Slide 14
  15. 15. DEMO - SHAREPOINT Slide 15
  16. 16. ENTERPRISE CONTENT MANAGEMENT Slide 16
  17. 17. WHAT IS ECM? “Enterprise Content Management (ECM) is the strategies, methods, and tools used to capture, manage, store, preserve, and deliver contents and documents related to organizational processes. ECM tools and strategies allow the management of an organization’s unstructured information, wherever the information exists” Association for Information and Image Management (AIIM) Slide 17
  18. 18. ECM: GARTNER REPORT Slide 18
  19. 19. ENTERPRISE CONTENT MANAGEMENT • Document Management • Records Management • Web Content Management • Digital Asset Management (NEW) Slide 19
  20. 20. SHAREPOINT 2010: ECM KEY FEATURES • Taxonomy / Metadata • Document Features • Content Organizer • Document Sets • Office Web Application Slide 20
  21. 21. TODAY NETWORK FILESHARE • Folders (Taxonomy / Metadata) • Security • Files, name may contain relevant metadata / version info Slide 21
  22. 22. TAXONOMY / METADATA Classification Metadata Literature Shakespeare, William Fiction Author Drama Hamlet, Prince of Denmark Comedy Title Tragedy 1604-05 Non-Fiction Publication Date Taxonomy Content Type Slide 22
  23. 23. DOCUMENT FEATURES • Check-In / Check-Out • Versioning • Auditing • Information Policy • Document Expiration • Archiving • Metadata Navigation • Rating Slide 23
  24. 24. CONTENT ORGANIZER • Content Organizer • A single place for user to upload document • Define Rules and route documents automatically Slide 24
  25. 25. DOCUMENT SETS • Document Sets • Treat multiple documents as a “whole” • Apply workflow to the set Slide 25
  26. 26. OFFICE WEB APPLICATION Slide 26
  27. 27. DEMO: ECM Slide 28
  28. 28. SHAREPOINT 2010 SEARCH Slide 29
  29. 29. Slide 30
  30. 30. SHAREPOINT SEARCH Search is the key to engaging information experiences Slide 31
  31. 31. SHAREPOINT SEARCH Slide 32
  32. 32. BEYOND THE SEARCH BOX Most visual and dynamic Great OOB search experience user experience Excellent OOB relevance Same capabilities, plus: Federated results Thumbnails & Previews Metadata based refiners Visual Best Bets Query Suggestions, Did You Deep refiners with counts Mean & Related Searches User context from user profile View in browser Multiple relevance profiles People search Sorting on any property Phonetic & nickname matching Similarity Search Social behavior improves Broader, better language support relevance Richer query language Slide 33
  33. 33. ELIMINATE COMPROMISE Files OpenSearch Federation Web Databases SharePoint Exchange Documentum Lotus Slide 34
  34. 34. DISCOVERY: ENTERPRISE SEARCH • Search Service Application Architecture • Federated Search • Boolean Query Syntax • Wildcard Search • Query Suggestions • Refinement Panel • People Search • Self Search Slide 35
  35. 35. DISCOVERY: REFINEMENT • Helps users to search faster • Drills down into search results • Intelligently provides drill down options based on metadata captured in contents • Not available in SharePoint 2007 and require 3rd party add-on Slide 36
  36. 36. DISCOVERY: PEOPLEExpertiseExperience Location Slide 37
  37. 37. DISCOVERY: SELF Slide 38
  38. 38. BEYOND THE SEARCH BOX Most visual and dynamic Great OOB search experience user experience Excellent OOB relevance Same capabilities, plus: Federated results Thumbnails & Previews Metadata based refiners Visual Best Bets Query Suggestions, Did You Deep refiners with counts Mean & Related Searches User context from user profile View in browser Multiple relevance profiles People search Sorting on any property Phonetic & nickname matching Similarity Search Social behavior improves Broader, better language support relevance Richer query language Slide 39
  39. 39. DISCOVERY: FAST SEARCH • Extension of SharePoint Search • Deliver results that are contextually relevant. • Tune relevancy to improve accuracy. • Customize search platform to meet your specific indexing and search requirements. • Configure the user interface to customize the search experience for information workers. Slide 40
  40. 40. DISCOVERY: FAST SEARCH • Conversational Search Capabilities • Sort Results on Managed Properties • Deep Results Refinement • Find exactly what you are looking for • Display Counts • Similar Results • Result Collapsing / Duplicates • Contextual Search Capabilities • Relevancy Tuning • Synonyms • Managed Properties and Metadata Creation • Property Extraction • User Context • Visual Search Slide 41
  41. 41. PROPERTY EXTRACTION The Content Pipeline Processing & refinement Location REDMOND, Wash., and OSLO, Norway — Jan. 8, 2008 Company Microsoft Corp. (Nasdaq “MSFT”) today announced thatCompany it will make an offer to acquire Fast Search & … Transfer ASA (OSE: “FAST”), a leading provider of enterprise search solutions, through a cash tender offer for 19.00 Norwegian kroner (NOK) per share. This offer represents a 42 percent premium to the closing share price on Jan. 4, 2008 (the last trading day prior to this announcement),Company the and values fully diluted equity of FAST at 6.6 billion NOK (or approximately $1.2 billion U.S. ). FAST’s board of directors has unanimously recommended that its shareholders accept the offer. Slide 42
  42. 42. DISCOVERY: FAST SEARCH Expertise Visual Best Bet Best Bet Federation Federated Result Slide 43
  43. 43. DISCOVERY: FAST SEARCH Preview Refiner Thumbnail Slide 44
  44. 44. DEMO: SEARCH Slide 45
  45. 45. SOLUTION SAMPLEKNOWLEDGE CENTER Slide 46
  46. 46. WHAT CUSTOMERS ARE LOOKING FOR • Capture tacit knowledge and promote knowledge sharing • An easy way to publish and manage content on intranet or internet • Knowledge Articles / Wiki • Announcements • Blogs • FAQ / Answers / Forum • Classify and organize content • Promote social feedback • Usefulness of content • Comment • Easily searched and discovered content • Push related content Slide 47
  47. 47. KNOWLEDGE CENTER Slide 48
  48. 48. KNOWLEDGE CENTER Slide 49
  49. 49. KNOWLEDGE CENTER - ARTICLE Slide 50
  50. 50. KNOWLEDGE CENTER Slide 51
  51. 51. KNOWLEDGE CENTER - SOCIAL Slide 52
  52. 52. KNOWLEDGE CENTER - BLOG Slide 53
  53. 53. KNOWLEDGE CENTER - BLOG Slide 54
  54. 54. KNOWLEDGE CENTER - ANSWERS Slide 55
  55. 55. KNOWLEDGE CENTER - ANSWERS Slide 56
  56. 56. KNOWLEDGE CENTER - SEARCH Slide 57
  57. 57. KNOWLEDGE CENTER - SEARCH Slide 58
  58. 58. KNOWLEDGE CENTER • Taxonomy / Managed Metadata Service • Content Publishing • Search Engine • Social Note Board • Rating • Blog • Wiki • Answer / Forum Slide 59
  59. 59. OTHER SOLUTION IDEAS Slide 60
  60. 60. SOLUTION: E-LEARNING Slide 61
  61. 61. SOLUTION: MARKETPLACE Slide 62
  62. 62. SOLUTION: ORDER ENTRY Slide 63
  63. 63. HOW TO GET STARTED • Have a vision or roadmap towards an ecosystem for information, documents and applications • Identify content needs within the organization (Information Architecture) • Start off small to address the most immediate need • Replacing the network file share • Digitization of hard copy form to electronic forms • Custom solution for an application initiative Slide 64
  64. 64. KEY TAKEAWAYS Slide 65
  65. 65. Q&A Slide 66
  66. 66. Slide 67
  67. 67. The Journey to SharePoint:Innovation on People, Process andTechnologySteve Sofian – Consulting ManagerArvato Systems SingaporeMVP SharePoint Server Slide 68
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