Part2 DC Man Vision and Roadmap Finalcustext
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Part2 DC Man Vision and Roadmap Finalcustext Presentation Transcript

  • 1. Datacenter Management Strategy Vision
  • 2. Monitor from a service view Configuration Management Virtualization Management Compute | Network | Storage ENABLING TECHNOLOGIES
  • 3. Addition Of Opalis To System Center Service Manager Enables Process Automation IT Process Automation (ITPA), also known as Run Book Automation (RBA), is the ability to orchestrate and integrate IT management tools through workflow Data Configuration Protection & Management (Physical & Recovery Virtual) Server End-To-End Compliance Monitoring
  • 4. Processes Within an IT Silo IT Silos Silo Processes Event Mgmt Triage & diagnose Service Desk Integrate service desks with data center tools Asset/CMDB Update CI and assets systems Configuration Coordinate audit, compliance and change Virtual Orchestrate lifecycle management Security Patch , user on-boarding, password reset Storage Provision, verify, manage & retire Server Provision, verify, manage & retire Network Provision, verify, manage & retire
  • 5. Time & Money – step by step Gather CI Open service ticket. Update & data, check Populate Update close ticket Event for known with data event with Resolve Verify & event Validation outages gathered ticket # incident Resolution Triage Diagnose Escalate Fix Report 7 minutes 20 minutes 10 minutes 3 minutes 18 minutes 7 minutes 3 minutes May require 68 minutes of work time escalation and lag time between How much total time? levels
  • 6. Processes Across IT Silos IT Silos Cross-Silo Processes Event Mgmt Response Incident Service Desk Virtual Service Management Compliance Asset/CMDB Change & Cloud Computing Configuration Provisioning Virtual Security Storage Server Network
  • 7. ROI – step by step Gather CI Open service ticket. Update & data, check Populate Update close ticket Event for known with data event with Resolve Verify & event Validation outages gathered ticket # incident Resolution Triage Diagnose Escalate Fix Report 1 minute 1 minute 1 minute seconds 3 minutes 1 minute seconds Monitor Check Query Lookup Create & Update Restore Verify Update Close Ops Mgr Service Related Scheduled populate alert in service service Ops Mgr service desk Alert availability CIs changes service desk Ops Mgr availability alert ticket ticket Less than 8 minutes total time
  • 8. Automated Processes IT Silos VM Provisioning Process Event Mgmt Remove from Add to Ops Manager Ops Manager Service Desk Monitor Create Update Update Update & close Service incident request request request request Asset/CMDB Retire CI Create CI Configuration Test VM Deploy Verify Applications Application Virtual Stop VM Clone new Update VM properties Security Storage Detach Storage Server Network Detach Network Adapter Integration for Virtual Machine Manager 2008 R2 not yet RTM
  • 9. CY 2008 2009 2010 2011
  • 10. System Center - Server Management Suite 2010 Capability & Pricing Changes
  • 11. : Managing Server Lifecycle Live host level Virtual machine management virtual machine backup Server consolidation and resource In guest consistency utilization optimization Rapid recovery Conversions: P2V and V2V End to end service management Patch management and deployment Server and application health OS and application monitoring & management configuration management Performance reporting and analysis Software upgrades
  • 12. Server Management per 2-proc Suite Datacenter (SMSD) Unlimited OSEs $0 incremental SMSD $0 incremental SMSD $0 incremental Server Management SMSD Suite Datacenter (SMSD) $0 incremental Management License SMSD $0 incremental SMSD per 2-proc server $0 incremental SMSD Unlimited OSEs $0 incremental SMSD $0 incremental SMSD $0 incremental SMSD
  • 13. Server Management Suite Licensing Principles Simplification: Maintain simplicity of alignment to Windows Server editions while expanding System Center server management capabilities Cost Effective: Continue to help drive costs down. Get More for less, to enable higher Server coverage with System Center management tools Flexibility: Enable flexible licensing that allows customers to adopt virtualization more broadly and faster
  • 14. Service Manager License For Server Management Added To SMSE and SMSD SELF SERVICE COMPLIANCE IT BUSINESS IT ANALYST INTELLIGENCE ASSET AND RISK MANAGEMENT PROVANCE Incident and Problem Change INTEGRATED | EFFICIENT | BUSINESS ALIGNED
  • 15. Opalis Technology Available with SMSE and SMSD License IT Process Automation Lower costs and simplify processes in the datacenter through automation Fast value with pre-packaged workflow expertise and integration Extends and integrates with System Center today Grant from the Opalis subsidiary for Opalis technology to new and existing SMSE / SMSD customers
  • 16. New Capabilities Available to Server Management Suite Customers Previous With New Capabilities Opalis grant NEW in Dec 2009 Service Manager NEW in H1 2010 Operations Manager Operations Manager Configuration Manager Configuration Manager Data Protection Manager Data Protection Manager Virtual Machine Manager Virtual Machine Manager SMSE / SMSD SMSE / SMSD • Opalis available to SMSE / SMSD customers via a grant from the Opalis subsidiary. • Service Manager Server ML will be a new component of SMSE / SMSD when it becomes generally available. • Both changes effective for Enrollment for Core Infrastructure (ECI) licenses • Excluding ECI Standard which does not include SMSE or SMSD. 17
  • 17. Increased Value and New Pricing Opalis Service Manager (Dec 2009) (H1 2010) Helpdesk and IT Process Solutions priced at $375 + IT Task Automation Previous Opalis solution priced at ~$900 per managed server = $1,275 in value SMSD $2,620 = New SMSD: Manage 8 OSEs at effectively $328 / OSE SMSE: Manage 4 OSEs at effectively $392 / OSE SMSE = $1,569 Opalis +$1,123 New Opalis Svc Mgr SMSD +$371 $1,497 = Old Svc Mgr SMSE = $1,198 Old VMM VMM DPM DPM *Pricing is Open NL ERP L&SA Config Mgr Config Mgr 2-years. Pricing for licenses purchased through resellers is Ops Mgr Ops Mgr determined by agreement SMSE SMSD $0 between the reseller and $0 customer. Actual prices and SMSD pricing is for a payment terms may vary. 2-proc server SMSE Price Increase SMSD Price Increase • Get both Service Manager & access to IT Process • Get access to both new capabilities at a lower cost than Automation for incremental price of just Service standalone competitive solutions. Manager ($375 Open NL ERP L&SA 2-year) 18
  • 18. Timeline Product Introductions and Licensing Changes
  • 19. Planned System Center Client Licensing SC ConfigMgr SC OpsMgr SC DPM SC SvcMgr Client ML Client ML Client ML Client ML Per OSE or Per User Per OSE or Per User Per OSE or Per User Per OSE or Per User 1 Core CAL 2 Client Management Suite 3 ECAL
  • 20. Planned System Center Client Pricing 1 SC ConfigMgr SC OpsMgr SC DPM SC SvcMgr Client ML Client ML Client ML Client ML Per OSE or Per User Per OSE or Per User Per OSE or Per User Per OSE or Per User 2 Core CAL 3 Client Management Suite 4 ECAL
  • 21. Summary of Pricing and License Update 1. Service Manager Server ML will be added to the SMSE / SMSD when it becomes generally available. 2. SMSE / SMSD customers will have access to Opalis technology through a grant from the Opalis subsidiary. 3. Price for SMSE/SMSD will increase on August 1st 2010.
  • 22. Resources • Opalis product information − www.opalis.com − www.microsoft.com/pathways/opalis • Service Manager product information − http://www.microsoft.com/systemcenter/en/us/s ervice-manager.aspx • Server Management Suite Licensing − http://www.microsoft.com/systemcenter/en/us/ management-suites.aspx
  • 23. This material is provided for informational purposes only. Microsoft makes no warranties, express or implied. ©2010 Microsoft Corporation