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4 Key Steps to Application ModernizationA Customer PerspectiveGartner Symposium ITxpo 2012                                ...
Mainframe Value Robust Scalable High-performance Platform choice Improved TCO
Mainframe IT challenges vary by role  Head of       Service                   Strategy                                 Chi...
We are running short                                            “Talent management processing                             ...
Common themesWhich of our applications           We must solve our                Our mainframe testing            We are ...
Your Modernization Journey                           Unified Mainframe     Test Environment, Portfolio Knowledge          ...
Enterprise product set Client Objectives                        Key Requirements                        Micro Focus Soluti...
Modernization: sound practice               Package                                                                       ...
Thank you
Micro Focus and ICWA:Insuring a successful migration
ICWA: some context   The Insurance Commission of Western Australia (ICWA) is the sole compulsory Third Party Insurer    f...
Context and Problem   Aging Z9 Mainframe platform   Specialised support and ‘black box’ mentality towards mainframe   L...
Specific issues   High locked-in cost   Platform couldn’t easily support new initiatives   The need to protect existing...
Who identified and initiated the project?   IT Division identified options to re-use trusted mainframe applications, with...
Project objectives   Reduced reliance on vendors   Cost savings   Productivity gains   Support of new business initiat...
Specific goals and timelines   Improved internal understanding of environment resulting in reduced reliance on    vendors...
Options considered   Replace core systems with COTS solution   Re-write core systems   Re-host and leverage existing sy...
What we did   What approaches/strategies used?        Decided to move applications to a new platform           • with th...
Challenges faced   Aging unsupported platforms interfaced with the mainframe   Finding enough business resource   The ‘...
How we overcame them   Ensured full Board and Executive support   Ensured commitment from business divisions   Addition...
Lessons learned   These are complex projects that need organisational commitment   Treat this as a priority and reduce t...
Recommendations to other users   Treat it as a business, not an IT project   Thoroughly understand how all interfacing s...
What would we do differently?   Where possible, stop other projects requiring the same resources   Dedicate more technic...
Critical success factors   All core systems continue to operate as they did on the mainframe   No impact on system perfo...
Results   Significant cost savings   A faster, more streamlined platform   Higher online system availability   Better ...
In summary ...   We met all our initial goals   New system is supported and managed in house the same as all other syste...
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Micro Focus and ICWA - Gartner

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“Learn about the 4 Key Steps to Application Modernization from Solutions Director Derek Britton and from our customer Glenn Myers, Chief Information Officer at the Insurance Commission of Western Australia. This presentation took place at the Gartner Symposium ITxpo in Gold Coast, Australia on 13th November 2012.”

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Transcript of "Micro Focus and ICWA - Gartner"

  1. 1. 4 Key Steps to Application ModernizationA Customer PerspectiveGartner Symposium ITxpo 2012 November 2012
  2. 2. Mainframe Value Robust Scalable High-performance Platform choice Improved TCO
  3. 3. Mainframe IT challenges vary by role Head of Service Strategy Chief Technical IT Ops Mgr Ops Mgr CTO QA Manager CIODevelopment Delivery Mgr Manager Architect Analyst
  4. 4. We are running short “Talent management processing of batch Our mainframe environment can’tMy 3rd party suppliers won’t time we need to try to is the #1 priority for and soon enough the new testing we need to do. We know what support We are stifled on 3270 andchange their pricing so weOur production system leaders,is difficult All our composite applications need corporate butwe won’t be able to run do, it up to decide My Java guys cut can’t meet demand because itneed to find a more cost- takes priority and third on theto start. Everything front ends toMy enough but Which is the quickest from where list their end-of-month in time – test against code well mainframe takes too long to get applicationeffectivebuild of running the way to way new last year” - PWC don’t have budget frequently impacts ourrelates to test the back-end – but our developers costly changes delivered. weeverything else and they know nothing is environmentbusiness – what about our business experts run schedules. We never for easy upgrade plus access or the knowledge. there’s no the way of managing services because I need We need no testto identify don’t have We have first cases to applications just aren’t My teams everything else our testing isprocesses run the just to the applications that ofWe need to stop spendinghit test milestones. system atlas. productive our All manual right now. speak of and use copies should we use? enough to meet environment. are costing aon the there’s no We are stifledus– 3270 and but most production datacomplex set ofnearly theour Op Ex on just all backlog of business I have All studies we do are immediately Exhibiting common themeskeeping the lights on We need to find ways toautomationdemand because – can’t mainframe applications it moneymeet oraprocess of across variety behind requirements out of date. I can’t track changes I want to our Service meet know how indicators – these towould up. and it nothing else deliver it takes too long are the takes forever to set Testing is hugely applicationsI only have a couple of Which We need to find ways to meet provide the same I have 20% more made back to our we commitments which are any we need to changes can overtake ones application assess first! expensive in human our Service commitments the applications that needs this original change request ourharder than ever are making us business function service delivery competition with costs but also harder than ever do RAS but I’m paying a lot for which are because it most money – We won’t collaborate projects to completethere is simply no – superior IT consumes over 50%have the skills toeach year. We need to fix we of it properly unless we can all this year than last joined up process functionality mainframe resources them forward? take this. use Eclipse Head of Service Strategy Chief Technical IT Ops Mgr Ops Mgr CTO QA Manager CIO Development Delivery Mgr Manager Architect Analyst
  5. 5. Common themesWhich of our applications We must solve our Our mainframe testing We are running shortshould we take forward? skills shortage is hugely expensive of processing timeWe need factual insight We are stifled using We never hit our test We need to budget forto shape our IT strategy 3270 software and QA milestones the mainframe upgradeWhat is the impact of My teams aren’t We need 20% more We need to replicatethis system change? collaborating enough capacity for testing core systems quickly Knowledge Development Quality Deployment Head of Service Strategy Chief Technical IT Ops Mgr Ops Mgr CTO QA Manager CIODevelopment Delivery Mgr Manager Architect Analyst
  6. 6. Your Modernization Journey Unified Mainframe Test Environment, Portfolio Knowledge Application Test Data Application Service and Management Development Management Deployment Knowledge Development Quality Deployment Enterprise Test Enterprise Analyzer Enterprise Developer Enterprise Server Server Micro Focus Enterprise product set
  7. 7. Enterprise product set Client Objectives Key Requirements Micro Focus Solutions Application Service Delivery Prioritization and cost containment of Understand the application landscape. Modernization projects Simplify complexity Enterprise Analyzer Modernization Reduce cost of maintenance Cut through traditional development improving development group Enterprise Developer processes and log jams efficiency and quality Aligned and Effective Improved Service Delivery Cycles Enterprise Test Server Application Service Delivery Exploit contemporary technology for accelerated and Rapid, Cost-Effective Enterprise Enterprise Server agile workload delivery Application Deployment
  8. 8. Modernization: sound practice Package 10x costCOST Rewrite 4x cost Modernize 1x cost Lowest cost Package Medium riskRISK Rewrite High risk Modernize Low risk Lowest risk Package 2-3 yearsTIME TO Rewrite 3-5 yearsVALUE Modernize 4 months Shortest time Package 0/10 competitive advantageCOMPETITIVEADVANTAGE Rewrite 6/10 competitive advantage(0 – 10) Modernize 10/10 competitive Greatest advantage advantage
  9. 9. Thank you
  10. 10. Micro Focus and ICWA:Insuring a successful migration
  11. 11. ICWA: some context The Insurance Commission of Western Australia (ICWA) is the sole compulsory Third Party Insurer for motor vehicle personal injuries in Western Australia Provides unlimited cover to every owner and driver of a vehicle registered in Western Australia RiskCover Division manages the self-insurance and risk management arrangements of Western Australian public authorities A government trading enterprise with 360 staff Own and manage $3.5b CTP fund and manage RiskCover fund on behalf of WA State Government
  12. 12. Context and Problem Aging Z9 Mainframe platform Specialised support and ‘black box’ mentality towards mainframe Limited resource available in marketplace to support and maintain environment High cost of ownership Limiting impact on Disaster Recovery capability Limited agility
  13. 13. Specific issues High locked-in cost Platform couldn’t easily support new initiatives The need to protect existing systems to leverage longer Need a contemporary platform on which systems could be easily leveraged and enhanced without requiring “legacy” skills No mainframe in DR
  14. 14. Who identified and initiated the project? IT Division identified options to re-use trusted mainframe applications, without replacing core systems, by re-hosting them to a new platform Initiative driven by the Chief Information Officer
  15. 15. Project objectives Reduced reliance on vendors Cost savings Productivity gains Support of new business initiatives through improved integration capability Enhanced Disaster Recovery capability
  16. 16. Specific goals and timelines Improved internal understanding of environment resulting in reduced reliance on vendors Approx 10% efficiency improvement in IT operating costs Enhanced Disaster Recovery capability that exceeds organisational RPO and RTO 12 months to deliver and implement new Micro Focus platform
  17. 17. Options considered Replace core systems with COTS solution Re-write core systems Re-host and leverage existing systems
  18. 18. What we did What approaches/strategies used?  Decided to move applications to a new platform • with the COBOL code recompiled (but largely untouched)  This would deliver the fastest benefits including cost savings and web services enablement What technologies leveraged?  Micro Focus COBOL/CICS platform running on Linux Intel servers and a DB2 UDB database
  19. 19. Challenges faced Aging unsupported platforms interfaced with the mainframe Finding enough business resource The ‘known unknowns’ and ‘unknown unknowns’ Introduce new security and printing systems to replace Z series specific software Scepticism within the organisation!
  20. 20. How we overcame them Ensured full Board and Executive support Ensured commitment from business divisions Additional resources fixed unanticipated issues Assessed every COBOL program and all batch jobs Continually documented the environment as we progressed Encouraged project staff to push the limits Leveraged Micro Focus skills and experience
  21. 21. Lessons learned These are complex projects that need organisational commitment Treat this as a priority and reduce the number of other projects Focus resource on the project outcome – don’t try to do too much Identify and secure commitment from key technical and business experts early on
  22. 22. Recommendations to other users Treat it as a business, not an IT project Thoroughly understand how all interfacing systems utilise the mainframe Proof of concept needs to focus on interfacing systems not just the core platform Make sure key people are identified Don’t overtest!!!
  23. 23. What would we do differently? Where possible, stop other projects requiring the same resources Dedicate more technical and business division staff to the project than we initially had Involve the business more in the upfront planning and Proof of Concept (confirmed technical feasibility) Commit more project administration resource
  24. 24. Critical success factors All core systems continue to operate as they did on the mainframe No impact on system performance Diminished reliance on outsource vendor Improved Disaster Recovery capability IT operating costs significantly reduced Java and COBOL can co-exist happily Small, committed, passionate team Three month PoC before undertaking
  25. 25. Results Significant cost savings A faster, more streamlined platform Higher online system availability Better printing facilities and user self help Faster web services enablement Closer working relationship between IT and business divisions 12 month payback on ROI Mainframe now switched off
  26. 26. In summary ... We met all our initial goals New system is supported and managed in house the same as all other systems Significantly improved Disaster Recovery capability We achieved the success criteria and business benefits proposed in the business case – Project was a success This should have been done a long time ago...!
  27. 27. QUESTIONS?
  28. 28. Thank you
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