MDRT UK Day - 10 Top Tips for Practice Perfection

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  • 1. Michelle Hoskin Only Best Practice Makes Perfect! Author of Best Practice Makes Perfect!
  • 2. “Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us” Timo Cruz
  • 3. Day to Day Complexities A lack of practice management guidelines, operational procedures and unique house-style Under-resourced, inadequately skilled and poorly trained staff Poor team management and leadership skills Inefficient workflow and task management systems Ineffective time and diary management
  • 4. #1
  • 5. #2 Establish and communicate the business values, objectives and policies
  • 6. #3
  • 7. #4 Right People Right Job Right Time
  • 8. #5 Delegate! Delegate! Delegate!
  • 9. #6 Time Management Task Management Workflow Management
  • 10. #7 The Operations Management System™ (TOMS)
  • 11. #8 Under Promise Over Deliver
  • 12. #9 Financial Forecasting Management Information
  • 13. #10 Constantly ask: ‘How can we improve?’
  • 14. Please contact me or a member of my team: Tel: 0044 (0)1462 790894 Web: www.standardsinternational.co.uk Twitter: http://twitter.com/SIISO22222 LinkedIn: http://uk.linkedin.com/in/standardsexpert Email: enquiries@standardsinternational.co.uk Further Information?