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Techniques to Manage Expectations

by on Jun 28, 2011

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How do you ensure success and not risk damaging your good reputation when dealing with requests with unrealistic expectations for the amount of time and work involved? The answer is to manage customer ...

How do you ensure success and not risk damaging your good reputation when dealing with requests with unrealistic expectations for the amount of time and work involved? The answer is to manage customer expectations. One of the best ways to have happy customers is to be sure they know what to expect.

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Techniques to Manage Expectations Techniques to Manage Expectations Presentation Transcript