Thoughts on how to attract more customers using social media & email marketing Michael Mini Email Marketing and Social Media Marketing Leander Masterclass 19-12-2011 IOETI ConferenceMore information here www.michaelleander.com | www.michaelleander.me
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Email is thefavoritechannel forhearingabout salesor otherpromotions
More people join email lists thanbecome social network fans
• Email is the default communication platform• 294 billion email message per day (107 trillion/year)• Social networks use email to communicate• Email techniques required to do well in social media• You control your email list – not your social network
Give me your business card>>> get invitation to free follow-upweb seminar in January 2012 <<<
What social media & email marketinghas done for me – what I’ve learned! Web Social Email Recommendation Picture economy
Reality for manyemail –and socialmarketing activities 13
THE MORE CONTENT YOU HAVE THE MORE USERS YOU WILL GET. THE MORE USERS YOU HAVE THE MORE CONTENT YOU WILL GET.THE BETTER YOU MATCH CONTENT AND USERS TO USERPROFILES THE MORE USERS AND CONTENT YOU WILL GET. THE EASIER IT IS TO DO TRANSACTIONS THE MORE USERS YOU WILL ATTRACT.
Short vs. long term effect and impacton cash-flow in social media marketing
There is a hugedifference betweenknowing the pathandwalking the path
What are youtrying toaccomplish?What is yourend goal? Play the game, but not for fun. Keep your end goal in mind at all times for maximum success
Which page generated most registrations? 275 conversions 110 conversions Landing page #1 Landing page #2
Realistic engagement rates – 1% engagement rate is good Track links to measure success Percentage of people who were exposed to the message and either commented or liked!Article about this topichttp://www.michaelleander.me/blog/facebook-engagement-rate-benchmark/
Getting critical mass is crucial25 GROWTH IN SUBSCRIBERS20151050 Time Time Time Year 1 Time Time Time Year 2 Time Time Time Time Time Time
Your content conceptMeasure & react Your value Social Media & proposition Email Marketing Automate Roadmap Sign-up tactics Engage Attract audience audience First 30 days
Your content concept describes What you offer What the benefits of your offering are Why your audience should engage Frequency, security, Trust Think like a publisher
Tips for a great content concept Be unique Be honest about what you can deliver Manage expectations – don’t overpromise
-> Link opens messagein social network-> Default text to share-> Track # of shares-> Track # of conversions
Tip 1: Widgets, plugins and badgesEngage your website and blogvisitors > attract more FacebooklikesFacebook social plugins:http://developers.facebook.com/docs/plugins/Facebook badges:http://www.facebook.com/badges/
Tip 2: Get fans to join via SMS/textPerfect for ...• Live events• Advertisements inTV, Radio, Outdoor• Maybe even on yourBusinesscard?• Or at POS (Point of Sale?)
Think hard before you phrase your call to actions !
The ad-journey starts off site –make it effective onsiteBanner
The same goes for the copy in your social media messagesAbout EADIM in London here http://www.eadim.com/eadim2011/?ap_id=leander
Pharma marketing article is here http://ht.ly/1f3IoZ
Integrate call to actions on all pages 15% 85% Which produced more sign-ups – the banner or the text link?
The First 30 Days and Welcome Flow In email marketing The experience at the beginning of the relationship impacts the LENGTH (how long the average subscriber will stay with you) and the VALUE of the relationship
The First 30 Days – What’s your flow? Sign-up First Push Contact referral First Newsletter Second newsletter Acquisition Sign-up First newsletter Second newsletter 3,4,5.....
How to manage your campaignswhile you are dazing in the sun atsome remote island http://www.twitter.com/michaelleander
How and where are people receiving the stream? Fitting into the stream for maximum eyeballs...
The 4 W’s for messagingWhom, what, when, where?
• Campaigns• Attach content to campaign• Measure effect of campaign• Measure effect of content
Dividing messages into- Campaigns- Types of messages- Time of sending
Value marketing If you can keep your head If you can force heart and nerve and sinue to serve your readers when others cry SELL when all about you keep their interest with all that you do are losing theirs and build out loyalty with the story you tell and blaming it on spam If you can talk with crowds If you can build trust, and hold their attention when many would doubt you, yet speak to each reader but account for that doubt one by one when you plan If you can engage the unforgiving reader If you can focus on value, win the click not following trends and what comes after Yet start all over, if it all comes to not Then yours are the awards of an industry leader and whats more you will be a real marketer 69
Learn more about this topicMichael Leander is an internationalmarketing speaker. He has spoken in 35+countries and at countless webinars..Find him herehttp://www.twitter.com/michaelleanderSpeaking: http://www.michaelleander.meConsulting: http://www.michaelleander.comEmail: email@example.com