More than Just Lines on a Map: Best Practices for U.S Bike Routes
Mia chuang t&d_ra
1. RETAIL STORE
CULTURE/
ECONOMY
MAJOR PLAYERS
IMAGING
MANUFACTURING
LOGISTICS
PAYMENT
COMMUNICATION
DIGITAL
OTHERS
FASHION RETAIL VS. DISRUPTIVE TECHNOLOGY: PAST TO PRESENT Mia J. Chuang, Tech & Data DMM13
POTENTIALLYDISRUPTIVEINDUSTRIESOTHER
CONDITIONS
DISRUPTIVE FACTOR
1913
1923
1933
1943
1953
1963
1973
1983
1993
2003
2013
Etsy
founded31
Barcode
invented12
First
camera
phone14
Adobe
Photoshop
3 ships15
First
digital
camera
used13
Michael Aldrich invented online shopping37
Shopping becomes popular33
Disposable Fashion culture becomes popular34
Offshoring to
China and India35
High Streets dying40
Malls dying39
eBay &
Amazon
founded30
ASOS.com
launches29
Social Commerce:
Gilt, Groupon, Nuji32
Selfridges28
First B2C
Online
Shopping38
The first web browser4
iPhone5
eCommerce
CMS systems27
Facebook
rolls out
Brand Pages6
Mail order catalogues1
Broadcast TV proliferates2
Blogs are born21
Open Source
Movement20
Tailor-made clothing16
Film Camera11
Womens clothing size standardized17
UPS founded8
UPS offers Air Freight service9
Amazon Prime: 2 Day Shipping10
PayPal enables
eBay payments23
First Online
Bank opens22
Credit Cards
become popular3
Bitcoin
introduced24
PayPal enables
mobile payments25
Smart Phone
ownership tips7
AutoCAD released18
Open Source 3D
Printer prints itself19
Augmented
Reality26
PERSONALISED
SERVICE
• Personalisation
• Customer Service
• Quality
• Exclusivity
• Shopkeeper controls
quality, inventory, delivery
times, price, assortment,
and even seasonal style.
PRICE REDUCTION
• Mass manufacturing gradually shifts to developing countries at low cost
• Lowering price of mid-price goods but very high price of tailored fashion
• Retailers adjust price and control style based on season & market
• Face-to-face and over-the-phone customer service
• Customers have to go to the retailers to shop
TRANSPARENCY
& PERSONALISATION
• Transparent product info
• Data collected from
desktop interpret shopper
preferences
• Style dictated by retailer
• Increasing demand for
customer service excellence
AUTHENTICITY, CONVENIENCE
& CUSTOMER SERVICE
• Data collected from customers measure
more precise behaviours due to Mobile
• Style dictated by community influencers
• High demand for speedy shipping and
customer service
• A demand for hand-crafted goods and
transparent manufacturing process
• mCommerce growth
Wall Street
collapses36
2. IMAGING
MANUFACTURING
LOGISTICS
PAYMENT
COMMUNICATION
DIGITAL
OTHERS
FASHION RETAIL VS. DISRUPTIVE TECHNOLOGY: LOOKING TO THE FUTURE
RETAIL STORE
MAJOR PLAYERS
DISRUPTIVE FACTOR
POTENTIALLYDISRUPTIVEINDUSTRIESOTHER
CONDITIONS
CULTURE/
ECONOMY
Mia J. Chuang, Tech & Data DMM13
2013
2023
2033
2043
Human genome
sequenced
before birth42
Cloud provides analysis
and contextual advice49
Sugar cube sized
super computers47
Death of
physical wallets54
Google Contact Lens
with visible data fields43
Nano sensors
everywhere44
Google Glass
becomes affordable41
Human body becomes
connected to the cloud50
Humans
connected to
their mobiles51
Brain controlled
bionic arms62
Affordable
space travel58
Software predicts
traffic jams55
Cars become
truly connected56
Virtual currency
becomes trustworthy52
Passwords
obsolete53
Return of
Supersonic jets57
Self-driving cars prevalent59
People become fluent
in every language48
Scrolls replace
tablets46
Wearable Tech
ubiquitous45
Self-cleaning
clothes60
3D Print
your purchase61
DATA, TRUST, & SLOW FASHION
• mCommerce becomes norm
• Customers will expect that data collected from them will
be secure and used to service them
• Speed of delivery and service ever more improtant as
technologies all around our lives connect everything
• Global warming demands new materials and seasonless
styles for fashion
• Desire for clothes that don’t go out of fashion as fast
increase as economy struggles and environmental
awareness becomes cultural standard
• Free Next Day Shipping becomes competitive advantage
EASY PAYMENTS &
IMMEDIATE PRODUCT DELIVERY
• As more devices and even people are connected and
analysed, speedy payment methods such as mobile or
virtual money
• Everyone becomes walking advertisements for clothes as
wearable sensors speak to connected glasses / contacts
• Free Same Day Shipping becomes competitive
advantage
• Products immediately delivered to personal 3D printers
HYPER-PERSONALISED SERVICES
• As the internal human body gets increasingly mapped,
connected and analysed, an article of clothing can adapt
to or inform of changes for different lifestyles
• New habitats or space travel destinations require new
clothing material technology
High street shops become showrooms and event spacesMultichannel66
Digital stores open physical stores67
Commercial
space tourism64
China, India, Brasil become
formidable world powers63
Environmental sustainability
become major economic focus65