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Working with bugs in Ubuntu
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Working with bugs in Ubuntu

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Transcript

  • 1.     Ubuntu Global Jam 2009
  • 2.     What's it all about?
  • 3.     Working together to Improve Ubuntu
  • 4.     Bugs
  • 5.     Packaging
  • 6.     Translations
  • 7.     Testing
  • 8.     Documentation
  • 9.     Across the world
  • 10.     Birmingham
  • 11.     Bugs
  • 12.     How do I report Bugs?
  • 13.     Apport
  • 14.     Help Report a Problem→
  • 15.     After a crash
  • 16.     Launchpad
  • 17.     http://bugs.launchpad.net
  • 18.     Used to be the best way
  • 19.     http://bugs.launchpad.net
  • 20.     Apport
  • 21.     ubuntu-bug
  • 22.     ubuntu-bug <package name>
  • 23.     Not very friendly
  • 24.     Confusing
  • 25.     Just doesn't work
  • 26.     Does it Q?
  • 27.     Solution?
  • 28.     Help Report a Problem→
  • 29.     Descriptive Title
  • 30.     Pidgin crashes when adding a new account
  • 31.     It's broken!!!
  • 32.     What you were trying to do
  • 33.     What you expected to happen
  • 34.     What actually happened
  • 35.     Steps to reproduce
  • 36.     Triaging
  • 37.     *yawn*
  • 38.     Probably the most useful thing you can do
  • 39.     Responding to new bugs as they are filed
  • 40.     Ensuring that new bugs have all the necessary information
  • 41.     Assigning bugs to the proper package
  • 42.     Setting the priority of bugs reports
  • 43.     Searching for and marking duplicates in the bug tracking system
  • 44.     Confirming bug reports by trying to reproduce them
  • 45.     Searching for and marking duplicates in the bug tracking system
  • 46.     Sending bugs to their upstream authors (when applicable)
  • 47.     Cross-referencing bugs from other distributions
  • 48.     Expiring old bugs
  • 49.     Bug Priorities
  • 50.     Dark art
  • 51.     Don't bother
  • 52.     Bug Statuses
  • 53.     New
  • 54.     Incomplete
  • 55.     Invalid
  • 56.     Won't Fix
  • 57.     Confirmed
  • 58.     Triaged
  • 59.     In Progress
  • 60.     Fix Committed
  • 61.     Fix Released
  • 62.     Let's get going
  • 63.     But first...
  • 64.     Launchpad Account
  • 65.     https://launchpad.net/+login
  • 66.     Tracking the Jam
  • 67.     Last year...
  • 68.     This year...
  • 69.     5-A-Day
  • 70.     5-a-day-participants
  • 71.     http://launchpad.net/~5-a-day-participants/+join
  • 72.     irc.freenode.net #ubuntu-jam
  • 73.     Questions
  • 74.     Thankyou
  • 75.     Linux Emporium
  • 76.     Ubuntu UK
  • 77.     You
  • 78.     Remember
  • 79.     Bug reporting and triaging makes your computer better