Ubuntu Global Jam 2009

What's it all about?

Working together to Improve Ubuntu

Bugs

Packaging

Translations

Testing

Documentation

Across the world

Birmingham

Bugs

How do I report Bugs?

Apport

Help -> Report a Problem

After a crash

Launchpad

http://bugs.launchpad.net

Used to be the best way

http://bugs.launchpad.net

Apport

ubuntu-bug

ubuntu-bug <package name>

Not very friendly

Confusing

Just doesn't work

Does it Q?

Solution?

Help -> Report a Problem

Descriptive Title

Pidgin crashes when adding a new account

It's broken!!!

What you were trying to do

What you expected to happen

What actually happened

Steps to reproduce

Triaging

*yawn *

Probably the most useful thing you can do

Responding to new bugs as they are filed

Ensuring that new bugs have all the necessary information

Assigning bugs to the proper package

Setting the priority of bugs reports

Searching for and marking duplicates in the bug tracking system

Confirming bug reports by trying to reproduce them

Searching for and marking duplicates in the bug tracking system

Sending bugs to their upstream authors (when applicable)

Cross-referencing bugs from other distributions

Expiring old bugs

Bug Priorities

Dark art

Don't bother

Bug Statuses

New

Incomplete

Invalid

Won't Fix

Confirmed

Triaged

In Progress

Fix Committed

Fix Released

Let's get going

But first...

Launchpad Account

https://launchpad.net/+login

Tracking the Jam

Last year...

This year...

5-A-Day

5-a-day-participants

http://launchpad.net/~5-a-day-participants/+join

irc.freenode.net #ubuntu-jam

Questions

Thankyou

Linux Emporium

Ubuntu UK

You

Remember

Bug reporting and triaging makes your computer better