Your SlideShare is downloading. ×
Survey to the 2. place - Best Practices and Milestones in Slovenia Mr. Nemanja Malbašič, SRC.SIby
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Survey to the 2. place - Best Practices and Milestones in Slovenia Mr. Nemanja Malbašič, SRC.SIby

929
views

Published on

Presentation by Mr. Nemanja Malbašič, SRC.SI, Slovenia at the third International Conference e-Society.Mk: Survey to the 2. place - Best Practices and Milestones in Slovenia, December 1, 2007, Skopje …

Presentation by Mr. Nemanja Malbašič, SRC.SI, Slovenia at the third International Conference e-Society.Mk: Survey to the 2. place - Best Practices and Milestones in Slovenia, December 1, 2007, Skopje Macedonia

Published in: Technology, Business

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
929
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
6
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. “ Survey to the 2. place” Best Practices and Milestones in Slovenia Skopje, November 2007
  • 2. Slovenia regarding online sophistication maturity Slovenia was ranked 15th in 2005 , 7th in 2006 and 2nd in 2007 The User Challenge Benchmarking The Supply Of Online Public Services 7th Measurement, September 2007
  • 3. e-Government: tool for improving quality of PA
    • Ministry for public administration ( MPA ) a stakeholder in advancing the strategy and implementation of eGovernment solutions
    • eGovernment ( e U prava ) is one of strategic projects undertaken by MPA and governed centrally
    • Solutions under umbrella of eAdmin i stration are horizontal , development is directed from focal point (MPA) and therefore con s istent , with optimal use of given resources
  • 4. Modern Public Administration
    • User friendly and high quality : better administrative framework for users (citizens, businesses)
    • Efficient : better use of resources, cutting expenses
    • Open and T ranspare nt : access to information of public nature, public participation in decision-making
    • E-government goes hand in hand with renewal of processes and removal of administrative burdens
  • 5. Paperless Public Administration
  • 6. Portal for EU cases and docs handling
    • Support for adopting new EU laws (Council of the EU)
  • 7. Services: improving Quality and Availability of Public Administration
    • Portal organized in the form of specific life- situations providing guideance and services for users
    • Citizen services include:
      • Vehicle Life Cycle : e-registration – one stop shop: vehicle permit renewal
      • eReminder : notification for expiration of official documents for citizens (driving license, passport, personal card)
    • The goal for advancing small business has been supported by enabling o ne-stop-shop for registering enterpreneurship
    • Projects for enabling One stop shop for business planed for the next phase of business services development
  • 8.  
  • 9.  
  • 10. Users: from home or at Gov. Institutions WEB APP Ministry For Public Administration Public Registers And Institutions Pension Fund Min Of Int.Affairs Statistic Institute Geodetic Fund Employment F. Health Insurance
  • 11. e-Government suggestions from Slovenia
    • One-stop access to services (portal “e-uprava”)
    • Life situations approach
    • Focus on high impact services
    • Simplicity and user-friendliness
    • Mutual recognition of all digital certificates
    • Backoffice is at least as important as frontoffice
    • Raising the importance of e-Participation and e-Democracy
  • 12. Numbers and Facts
    • 50.000 PA End Users
    • More than 6.000 demands per month for Service Desk (SLA) for 210 mail, application and archiving servers
    • 40.000 hits on the eGOV and Information portal
    • 12 years of operational time for eDMS on UE Domžale
    • 0 Down Time in Parliament (eParliament)
  • 13. Company Profile Founded in 1987 20 years in existence 5 countries Operating in Slovenia, Croatia Serbia, Macedonia and Belgium 400 + people Highly educated and trained to cope with the toughest challenges 200+ customers C orporations , banks, public institutions € 5 5 million Combined revenue in 200 6
  • 14. Q&A