Recommendations for ICT Standards in public administration www.e-society.org.mk Andon Stefanovski PE Official Gazette of the Republic of Macedonia [email_address]

Recommendations for ICT Standards in public administration

Starting principles Interoperability The ability of ICT systems and business processes to support data flow and exchange of information and knowledge. Technical Norms and standards Semantic Meaning of the data Processes Business goals , process modeling and cooperation www.e-society.org.mk

Interoperability

The ability of ICT systems and business processes to support data flow and exchange of information and knowledge.

Technical

Norms and standards

Semantic

Meaning of the data

Processes

Business goals , process modeling and cooperation

Starting principles Interoperability can be achieved with the application of national and international-technical norms . With regard to the envisioned European future, it is obvious that the Republic of Macedonia should follow the directions projected in the European Interoperability Framework for Pan-European eGovernment services. (European Interoperability Framework for Pan-European eGovernment Services v 1.0). http :// europa.eu.int / idabc / en / document /3761 www.e-society.org.mk

Interoperability can be achieved with the application of national and international-technical norms . With regard to the envisioned European future, it is obvious that the Republic of Macedonia should follow the directions projected in the European Interoperability Framework for Pan-European eGovernment services.

(European Interoperability Framework for Pan-European eGovernment Services v 1.0).

http :// europa.eu.int / idabc / en / document /3761

Recommendations Recommendation # 2 (general character ) Accessibility Multilingualism Security Privacy Use of open standards Subsidiarity www.e-society.org.mk

Recommendation # 2 (general character )

Accessibility

Multilingualism

Security

Privacy

Use of open standards

Subsidiarity

Recommendations Recommendation # 10 On a level of office work ( front office) , for technical interoperability Presentation and exchange of data Accessibility ( interface design ) Multi-channel approach Document types and formats File compression www.e-society.org.mk

Recommendation # 10

On a level of office work ( front office) , for technical interoperability

Presentation and exchange of data

Accessibility ( interface design )

Multi-channel approach

Document types and formats

File compression

Recommendations Recommendation # 11 On a level of support system ( back office) Data integration XML based systems Web services Architecture of distributed applications Interconnection services Services for storing messages e-mail access www.e-society.org.mk

Recommendation # 11

On a level of support system ( back office)

Data integration

XML based systems

Web services

Architecture of distributed applications

Interconnection services

Services for storing messages

e-mail access

Recommendations Recommendation # 12 Safety aspects Security services PKI Web services security Firewalls Antivirus protection , worms , Trojans and e-mail bombs www.e-society.org.mk

Recommendation # 12

Safety aspects

Security services

PKI

Web services security

Firewalls

Antivirus protection , worms , Trojans and e-mail bombs

Recommendations Recommendation # 13 Usage and development of mutual interoperability guidelines Recommendation # 14 Common guidelines to be based on accepted open standards www.e-society.org.mk

Recommendation # 13

Usage and development of mutual interoperability guidelines

Recommendation # 14

Common guidelines to be based on accepted open standards

Areas (1) Initial areas in which the standards would be adopted Basic Group ( UTF 8 and QWERTY) Office ( front office) Networks Security Electronic working Policies www.e-society.org.mk

Initial areas in which the standards would be adopted

Basic Group ( UTF 8 and QWERTY)

Office ( front office)

Networks

Security

Electronic working

Policies

Areas (2) Initial areas in which the standards would be adopted Procurements Multimedia Data compression Contents for distance e-Learning Other www.e-society.org.mk

Initial areas in which the standards would be adopted

Procurements

Multimedia

Data compression

Contents for distance e-Learning

Other

Application of relevant standards Application of already adopted relevant standards SAGA – F.R. Germany NORA - Netherlands TTSC – Great Britain World standardization authorities ISO, IEC, W3C, OASIS , CENORM, ETSCI, … www.e-society.org.mk

Application of already adopted relevant standards

SAGA – F.R. Germany

NORA - Netherlands

TTSC – Great Britain

World standardization authorities

ISO, IEC, W3C, OASIS , CENORM, ETSCI, …

Conclusion The recommendations/standards are not invariable . The suggested standards are in line with the principle of openness and accessibility . Possible implementation with defined real dynamics . Applying the recommendations for Good Governance . www.gg.gov.mk www.e-society.org.mk

The recommendations/standards are not invariable .

The suggested standards are in line with the principle of openness and accessibility .

Possible implementation with defined real dynamics .

Applying the recommendations for Good Governance . www.gg.gov.mk

Gratitude Foundation Open Society Institute – Macedonia ( FOSIM ) General Secretariat of the Government of the Republic of Macedonia Metamorphosis Foundation www.gg.org.mk www.e-society.org.mk

Foundation Open Society Institute – Macedonia ( FOSIM )

General Secretariat of the Government of the Republic of Macedonia

Metamorphosis Foundation

www.gg.org.mk