E-Government Survey: Montenegro 2007 by Milica Dakovic, Institute for strategic studies and prognoses
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E-Government Survey: Montenegro 2007 by Milica Dakovic, Institute for strategic studies and prognoses

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Presentation by Milica Dakovic, Institute for strategic studies and prognoses at the third International Conference e-Society.Mk: E-Government Survey: Montenegro 2007, December 1, 2007, Skopje ...

Presentation by Milica Dakovic, Institute for strategic studies and prognoses at the third International Conference e-Society.Mk: E-Government Survey: Montenegro 2007, December 1, 2007, Skopje Macedonia

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    E-Government Survey: Montenegro 2007 by Milica Dakovic, Institute for strategic studies and prognoses E-Government Survey: Montenegro 2007 by Milica Dakovic, Institute for strategic studies and prognoses Presentation Transcript

      • E-Government Survey:
      • Montenegro 2007
      • Milica Dakovic
      • Institute for strategic studies and prognoses
      • [email_address]
      • http://www. isspm.org
      • Skoplje, 29-30 November 2007
      www.e-society.org.mk
      • About ISSP...
      • The first independent economic institute in Montenegro
      • Established in 1998
      • Our mission: promoting open market economy idea
      • Our vision: conducting of public surveys in order to
      • transform economic system and promote education in
      • Montenegro
      www.e-society.org.mk
      • ISSP recognized importance of developed information society!
      • We are specially proud of:
      • ICT Survey ’05 - Research about ICT usage among households and enterprises in Montenegro
      • Sector analysis of telecommunications in Montenegro, 2006
      • Software legalization, working paper, 2006
      • ICT Survey ’06
      • E-banking survey, 2006
      • PC Market, quarterly reports
      • ICT Survey ’07- ongoing…
      www.e-society.org.mk
    • ICT in Montenegro
      • Institutions in charge for information society
      • development
      • Ministry for transport and telecommunications
      • Republic Secretariat for Development
      • Agency for telecommunications
      • Broadcasting Agency
      www.e-society.org.mk
    • ICT in Montenegro
      • Basic ICT indicators…
      • 38% households with PC
      • Internet penetration rate 24%
      • Fixed telephone penetration rate 28%
      • Mobile phone penetration rate 163.6%
      www.e-society.org.mk
    • E-government in Montenegro
      • On the starting point…
      • Government of Montenegro signed strategic cooperation with Microsoft corporation
      • July 2007-started project of E-government in Montenegro
      • Project ‘Millenium’ – Municipality of Podgorica
      www.e-society.org.mk
      • Project
      • Western Balkan Network
      • for
      • inclusive E-government
      www.e-society.org.mk
    • E-Government Survey: Montenegro 2007
      • ISSP as the part of the project for Inclusive E-Government
      • Capgemini methodology
      • 20 E-government services were measured
      • ISSP conducted the first results related to level of
      • E-government measurements for Montenegro
      www.e-society.org.mk
    • E-Government Survey: Montenegro 2007
      • What we find out?
      • Level of online sophistication – 43.7
      • No service is fully available online
      • The most sophisticated services are:
        • Customs declaration
        • Job search
        • Enrolment in higher education
      www.e-society.org.mk
    • E-Government Survey: Montenegro 2007 Online sophistication for citizens www.e-society.org.mk
    • E-Government Survey: Montenegro 2007 Online sophistication for business www.e-society.org.mk
    • E-Government Survey: Montenegro 2007 Income–generating Services www.e-society.org.mk
    • E-Government Survey: Montenegro 2007 Registration Services www.e-society.org.mk
    • E-Government Survey: Montenegro 2007 Returns www.e-society.org.mk
    • E-Government Survey: Montenegro 2007 Permits and Licenses www.e-society.org.mk
    • E-Government Survey: Montenegro 2007 Inclusion aspects
      • Most of existing services and information are available on English language, as well
      • Needs of people with disabilities, disadvantaged and marginalized groups and gender issues are not taken into account
      • At least developed:
      • Citizens Business
      • Car registration Social contributions
      • Building permits Environment permits
      • Public libraries
      • Health related services
      www.e-society.org.mk
      • Thank you!
      • Milica Dakovic
      • Institute for strategic studies and prognoses
      • [email_address]
      www.e-society.org.mk