Enhancing Western Balkan eGovernment Expertise „ We-Go“ Contributions for Macedonia Dr. Peter Sonntagbauer Federal Computing Center (BRZ) [email_address] „ We-Go“

The Federal Computing Center Outsourced from Ministry of Finance in 1996 Shares held by the Republic of Austria (BMF) IT-Provider and Competence Center for the Austrian government and agencies Operating more than 1.200 local networks for about 56.000 clients in more than 320 applications and solutions for various ministries and administrative departments. 450 employees in 1997, currently around 1000 The Federal Computing Center (BRZ) is a company owned by the Austrian Government .

Outsourced from Ministry of Finance in 1996

Shares held by the Republic of Austria (BMF)

IT-Provider and Competence Center for the Austrian government and agencies

Operating more than 1.200 local networks for about 56.000 clients in more than 320 applications and solutions for various ministries and administrative departments.

450 employees in 1997, currently around 1000

“ Cooperation as a major success factor” Cooperation and coordination is a key success factor Why ? a) benefit from the experiences (success and mistakes) of others b) on the local level it is important to reach a consensus

observing cooperation among the federal levels is crucial  about 70% of administration is NOT at federal level  the way of working together has a top priority to be successful ICT in the public sector is like a large vessel – it needs clear decisions quite ahead before real movement can be planned Working together - Digital Austria

eGovernment Act  legal basis Citizen Card Function  eID for all (World eID Award) Electronic delivery HELP.gv.at  virtual guide on all authorities (eEurope Award) Electronic register of residence (EU Best Practice Award) Electronic land register (EU Best Practice Award) Electronic firm register (EU Best Practice Award) Electronic register of buildings, dwellings and addresses One electronic file system in all ministries (EU Best Practice Award) E-Health, E-Payment, E-Billing, E-Procurement, E-Banking Tax online (EU Best Practice Award) E-Justice, E-Law (UN Award) … .. One strategy and unique standards at federal, national and local areas including industry Austrian Key Applications

eGovernment Act  legal basis

Citizen Card Function  eID for all (World eID Award)

Electronic delivery

HELP.gv.at  virtual guide on all authorities (eEurope Award)

Electronic register of residence (EU Best Practice Award)

Electronic land register (EU Best Practice Award)

Electronic firm register (EU Best Practice Award)

Electronic register of buildings, dwellings and addresses

One electronic file system in all ministries (EU Best Practice Award)

E-Health, E-Payment, E-Billing, E-Procurement, E-Banking

Tax online (EU Best Practice Award)

E-Justice, E-Law (UN Award)

… ..

One strategy and unique standards at federal, national and local areas including industry

Austria Cooperation and consensus was a key success factor to reach the top

People - Process - Technology “ Soft Factors”

“ What can WeGo do for Macedonia ? ” The WeGo project aims at a) Know-How Transfer & exchange of experiences b) Establishing international cooperation ... to make sure Macedonia can quickly advance in e-Government

Your EU Partners 8 EU Partner from 3 Countries all of them top ranked in the most recent eGov benchmark by Cap Gemini September 2007 Austria #1 (2nd time), Slovenia and Estonia as „fast movers“

WeGo Package

“ We-Go” Project Components Networking of scientific, technological and governmental experts and coordinating an “Interoperability Framework” Assessing application domains and running demonstrations based on “EU Good Practices” and capitalising from the embedded know-how of successful implementations Building capacity, expertise and skills of human resources – establishment of “We-Go Academies” Assuring sustainability of coordination and initiating a ”Knowledge Net” Attracting and committing public, private and NGO stakeholders to participate in the dissemination activities

Networking of scientific, technological and governmental experts and coordinating an “Interoperability Framework”

Assessing application domains and running demonstrations based on “EU Good Practices” and capitalising from the embedded know-how of successful implementations

Building capacity, expertise and skills of human resources – establishment of “We-Go Academies”

Assuring sustainability of coordination and initiating a ”Knowledge Net”

Attracting and committing public, private and NGO stakeholders to participate in the dissemination activities

eGovernment – the future Trends Harmonization of procedures, data formats, etc. within the EU and beyond Transnational exchange of data Examples: eID-project, e-Procurement project Harmonization WeGo is contributing to the future of eGovernment

Trends

Harmonization of procedures, data formats, etc. within the EU and beyond

Transnational exchange of data

Examples: eID-project, e-Procurement project

eGovernment – the future

Cooperation and coordination Exploit the benefits of cooperation and coordination In Macedonia through coordination between all key players Internationally through cooperation with other countries

Exploit the benefits of cooperation and coordination

In Macedonia through coordination between all key players

Internationally through cooperation with other countries

„ We-Go“ The „We-Go“ Team is full of energy Thank you for your attention and support ! Contact: Peter Sonntagbauer: [email_address]

The „We-Go“ Team is full of energy

Thank you for your attention and support !

Contact:

Peter Sonntagbauer:

[email_address]