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Apply online – easy access to jobs within state administration by Aleksandar Ugrinoski , State advisor, Civil Servants Agency
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Apply online – easy access to jobs within state administration by Aleksandar Ugrinoski , State advisor, Civil Servants Agency

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Presentation by Aleksandar Ugrinoski , State advisor, Civil Servants Agency at the third International Conference e-Society.Mk: Apply online – easy access to jobs within state administration, December …

Presentation by Aleksandar Ugrinoski , State advisor, Civil Servants Agency at the third International Conference e-Society.Mk: Apply online – easy access to jobs within state administration, December 1, 2007, Skopje Macedonia

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  • 1.
    • Apply online – easy access to jobs within state administration
    • (two years after)
    • http://prijava.ads.gov.mk
    • Aleksandar Ugrinoski
    • State advisor
    • Civil Servants Agency
  • 2. Civil Servants employment procedure (history)
    • Public job announcement in 2 daily newspapers
    • Receiving applications
    • Testing qualified candidates – on paper
    • Making list of min 5 candidates to the state bodies
    • If there is no 5 candidates “go to 1”
    • Final decision in state bodies
  • 3. Civil Servants employment procedure (key reengineered points)
    • Put job announcements online
    • Apply only by completing simple form, without documents
    • Invitation for test by e-mail and SMS (implemented September 2007)
    • Testing on the computer
    • Making list of max 5 best candidates
  • 4. Access http://prijava.ads.gov.mk from any Internet connection Home Internet Cafe Selected Job Clubs Selected Citizen Information Centers
  • 5. All Jobs Are Listed In One Place
  • 6. One On-line Application Replaces Many Documents
  • 7. Efficient & Transparent Employment Process
    • The system covers all recruiting tasks performed by the Civil Servants Agency (back –office)
  • 8. SMS, e-mail invitation for test
  • 9.
    • Allows applicants to sit for the required exam on the computer
    Efficient & Transparent Testing Process Results are calculated automatically and published immediately after pressing the “complete” button
  • 10. Applicants can view a testing simulation and find out how easy is to take the test
  • 11. Test in CSA premises
  • 12. Applicants are Benefiting No need to wait the usual ten days to receive test results Reassuring to know that the human factor has been removed from the testing phase No long hours waiting in lines to get forms and complicated procedures to submit the completed forms which cost about 5000 MKD ($100)
  • 13. State bodies Benefiting Recruitment process has been shortened Quantity and Quality of candidates improved
  • 14. Civil Service Agency Benefiting Instead of spending vast amounts of man-hours on checking applications and written tests they are now able to concentrate on efforts that will increase the efficiency of state administration Agency no longer manually grades exams
  • 15. Other institutions benefiting 4 00 + candidates for manager position within health institutions in Republic of Macedonia used our test module for their managerial exams
  • 16. Results (1)
    • 77.6% of the applications in 2006 were received on-line
    • 86.7% of the applications till September 2007 were received on-line
    • 89.3% of the applications since September 2007 till now were received on-line
  • 17. Results (2)
    • 36.8 candidates per position in 2006
    • 34.1 candidates per position till September 2007
    • 42.9 candidates per position since September 2007 till now
    • 7 candidates per position in 2005
  • 18. Results (3)
    • 82% as an average test score in 2006
    • 85% as an average test score till September 2007
    • 89% as an average test score since September 2007 till now
  • 19. RoI
    • Very hard to transform previous figures in money terms
    • Saving of 2 man/years in CSA back-office (cca 20 k €)
    • 4200€ saved in 3 months, sending invitations through e-mail & sms
  • 20. Survey - Metamorphosis
    • Ways of founding info for vacations
      • 50% - regular check of web site
      • 45% - from daily newspapers
      • 5% – from friends
    • 88% apply online
    • 53,6% from home, 23,7% from internet café, 12,4% from work, 7,2% from friends home
    • Less than 6% of interviewed persons had some problems during application
    • More then 90% believe in test results
    • More then 90% trust the system
  • 21. Thank you!
    • Aleksandar Ugrinoski
    • State advisor
    • Civil Servants Agency
    • [email_address]
    • http://www.ads.gov.mk
    • http://prijava.ads.gov.mk
    • +389 2 3094208