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Real-Time Actionable Insight That Enables Timely, Informed, and Effective Business Decisions.
Fully integrated across all RightNow solutions, gain full visibility across customer service, sales, marketing, and feedback functions. By providing the means to gain insight across all channels, RightNow Analytics captures, organizes, presents, and disseminates real-time actionable knowledge with speed, ease, and flexibility. Measure and analyze customer experiences, highlight areas of improvement, and identify trends to anticipate customer needs. Drive better business decisions based on your consumers data.